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Software Engineer at a comms service provider with 51-200 employees
Real User
Top 5Leaderboard
Easy to setup, reliable, and the virtualization is good
Pros and Cons
  • "We were satisfied after we upgraded to a professional next-day on-site support."
  • "It would be better to have a compact version of this solution for customers that have a small office and don't require a proper data center with power or an industrial type HP."

What is our primary use case?

The primary use case is for virtualization.

What needs improvement?

There is a different product that we would like to explore from Dell. The project that we are currently working on requires us to replace all PowerEdge with VxRail.

The depth of this solution is quite lengthy, and it's very deep. 

I understand that 1U is the smallest size, but the depth is quite lengthy. You can have a model that is still 1U and inside you will have a large motherboard for dual processors, and dual power supplies. 

It would be better to have a compact version of it for some customers that have a small office and don't require a proper data center with power or an industrial type HP.

For how long have I used the solution?

I have been using Dell PowerEdge VRTX for three years.

What do I think about the stability of the solution?

Dell PowerEdge VRTX is stable.

What do I think about the scalability of the solution?

We are not scaling it. They are not clustered, they are mostly independent.

We have 60 employees in our organization.

How are customer service and technical support?

For us, technical support is excellent.

Support is thorough and the next business day they are on site.

Previously, they had onsite support after remote diagnostics. It was quite difficult for us because we had to do all of the diagnostics before a Dell engineer would go onsite.

The remote diagnosis can take days or weeks, but for professional support with the next business day on-site, the next business day we receive an engineer for an evaluation. If it's critical they will attend.

We were satisfied after we upgraded to a professional next-day on-site support.

Which solution did I use previously and why did I switch?

Previously, we were working with HPE, and an IBM server. 

We chose to go with Dell because the price is more competitive. Also, support in all regions is costly. 

How was the initial setup?

The initial setup was straightforward.

The installation is easy, but it can take 30 minutes to deploy, depending on the configuration, and whether you are using it for bare-metal or for virtualization.

We are a team of three system admins to maintain and deploy this solution.

What about the implementation team?

We did not use an integrator or reseller. I complete the implementation by myself.

What's my experience with pricing, setup cost, and licensing?

We are renewing the support and we are purchasing the license for the software.

What other advice do I have?

We are currently evaluating Dell VxRail. In order to improve the utilization of the server, then we need to move on to VxRail.

I would recommend this product to anyone who is interested in using it.

I would rate Dell PowerEdge VRTX a nine out of then.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Gaurav Vyas
Head Of Information Technology at Jekson Vision Pvt Ltd
Real User
Top 5Leaderboard
Easy to use wtih good technical support

What is most valuable?

This product is easy to use and should not be difficult for anybody.

What needs improvement?

When we first started with this product, we had some difficulty with it.

For how long have I used the solution?

I have been working with Dell PowerEdge VRTX for five years.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

This solution is scalable. There are five people in the company who are using it.

How are customer service and technical support?

The support is good.

Which solution did I use previously and why did I switch?

Prior to Dell, we were working with a solution from HP and we are still using it. We decided to keep both systems running. The biggest…

What is most valuable?

This product is easy to use and should not be difficult for anybody.

What needs improvement?

When we first started with this product, we had some difficulty with it.

For how long have I used the solution?

I have been working with Dell PowerEdge VRTX for five years.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

This solution is scalable. There are five people in the company who are using it.

How are customer service and technical support?

The support is good.

Which solution did I use previously and why did I switch?

Prior to Dell, we were working with a solution from HP and we are still using it. We decided to keep both systems running. The biggest difference between these two solutions is the price.

How was the initial setup?

It is pretty easy to install.

What's my experience with pricing, setup cost, and licensing?

This product is more reasonably-priced than similar solutions by HPE.

What other advice do I have?

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator at a non-tech company with 11-50 employees
Real User
Top 20
Knowledgeable support, large memory size capability, and scalable
Pros and Cons
  • "Dell PowerEdge VRTX supports a lot of memory which has allowed us to keep our system size smaller."
  • "Dell PowerEdge VRTX can improve by providing support for M2 drives."

What is our primary use case?

We are using Dell PowerEdge VRTX to run client-server applications. It has replaced all of the servers that we had, and everything is now virtualized.

How has it helped my organization?

The use of Dell PowerEdge VRTX has kept our system size small saving space.

What is most valuable?

Dell PowerEdge VRTX supports a lot of memory which has allowed us to keep our system size smaller.

What needs improvement?

Dell PowerEdge VRTX can improve by providing support for M2 drives. 

By using the M2 drives it would allow the possibility of having more drives because right now the system is using SSD drives which take up considerably a lot more room. You are only allowed 24, but with the same amount of space, you could probably put 96 or 128 M2 drives. Whether that is possible, or not, I do not know, but from a space point of view, that would be something that I would consider a step forward.

For how long have I used the solution?

I have been using Dell PowerEdge VRTX for approximately six months.

What do I think about the scalability of the solution?

Dell PowerEdge VRTX is scalable. I have room for four blades in our system and I am only using two, it allows for growth expansion if needed in the future.

We have approximately 45 people using the solution in my organization.

How are customer service and support?

The technical support is very good. They answered any question I had and gave me information if I needed it. I was pleased with their overall support.

Which solution did I use previously and why did I switch?

I switched from my previous solution because I wanted to virtualize, and Dell PowerEdge VRTX allowed me to do that quite easily. It provided me with very fast access to the system because we used to use standalone servers, and now because it is virtualized everything is very quick.

How was the initial setup?

The setup was fairly straightforward.

What about the implementation team?

I used the support from Dell to do the implementation.

What's my experience with pricing, setup cost, and licensing?

The solution price of Dell PowerEdge VRTX could be reduced. However, when comparing the price of Dell PowerEdge VRTX to other solutions, such as HP and Lenovo, it was the best price for what they offer.

Which other solutions did I evaluate?

I have evaluated solutions from HP and Lenovo.

What other advice do I have?

I rate Dell PowerEdge VRTX a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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