We performed a comparison between IBM Security QRadar and Datadog based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point.
Service and Support: Some QRadar customers have had trouble connecting with knowledgeable support staff and experienced delayed responses. While many users spoke highly of Datadog’s support team, others reported slow support, especially in the Asia-Pacific region.
Ease of Deployment: QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor.
Pricing: QRadar can be costly because users need to buy new hardware to upgrade. Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained.
ROI: QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. Users said Datadog saved them time and improved visibility into security blind spots.
"Since we integrated Datadog, we have had increased confidence in the quality of our service, and we had an easier time increasing our delivery velocity."
"Datadog has helped us a ton by allowing us to set up a multitude of easily configurable alarms across our tech stack and infrastructure."
"The most valuable aspects of the product include the APM and profiler."
"The ability to easily drill down into log queries quickly and efficiently has helped us to resolve several critical incidents."
"We can handle debugging and find out why things are breaking in our applications."
"Thanks to the logs, we manage to make better reports through Jira and also to trace the request with more facility than we would be able to do otherwise."
"Datadog's seamless integration with Slack and PagerDuty helped us to receive alerts right to the most common notification methods we use (our mobile devices and Slack)."
"The solution is useful for monitoring logs."
"The most valuable features of IBM Security QRadar are flexibility, IBM support, and scalability."
"The best feature of IBM QRadar is visualization which shows you when there's a spike in the system, and this makes you realize that there's something wrong with the log."
"The most valuable feature is the integration with the GRD, for banking."
"It's built around Red Hat Linux, which is highly robust."
"I have used IBM QRadar User Behavior Analytics in a Cloud Pak on Amazon, and there it runs on top of it and is easy to assess. Additionally, I have installed processes and characters."
"The interface is good."
"There are other third-party plugins that we can use."
"The most valuable features are the AI assistant, which is good at detecting known types of behavior."
"Their security features could be improved. We looked at their Security Monitoring feature but it was early in its development. Datadog are just getting into the security space so I'm sure this will improve in the future."
"Ingesting data from various sources to monitor the log metrics of the system can always improve so that, if something goes wrong, the right teams are alerted."
"It could probably be a little bit of a better user experience."
"The parallel editing of the dashboards should not cause users to lose the work of another person."
"When the logs are too big, and Datadog splits them, the JSON format breaks and it is not so useful for us."
"The real issue with this product is cost control."
"We would like to see some versioning system for the Synthetic Tests so that we could have a backup of our tests since they are time-consuming to make and very easy to damage in a moment of error."
"I sometimes log in and see items changed, either in the UI or a feature enabled. To see it for the first time without proper communication can sometimes come as a shock."
"I would also like to see more integration with other vendors. IBM doesn't integrate well with products from China, like Huawei. Many Middle Eastern customers are switching to Huawei from American vendors like Cisco because of the price. In most RFPs, Huawei wins because it costs less."
"The price of IBM Security QRadar is an area of concern where improvements are required."
"The solution could improve by having more out-of-the-box use cases."
"Each module requires a separate license and a separate cost."
"It doesn't have a SOAR system by default. You need to purchase it additionally, which is the main problem with QRadar."
"I'm not sure about the stability just yet. We've observed a few issues and we raised a supporting ticket for it."
"QRadar UBA only keeps the data for a short while (it's refreshed every five minutes) and would be improved if this were extended to a week or month."
"You can scale IBM QRadar User Behavior Analytics, but it has room for improvement."
IBM Security QRadar is a security and analytics platform designed to defend against threats and scale security operations.
Datadog is ranked 2nd in Log Management with 99 reviews while IBM Security QRadar is ranked 6th in Log Management with 45 reviews. Datadog is rated 8.6, while IBM Security QRadar is rated 7.6. The top reviewer of Datadog writes "Easy to set up and good UI but needs better customization capabilities". On the other hand, the top reviewer of IBM Security QRadar writes "Good dashboard and helpful third-party plugins but technical support could be better". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, Splunk Enterprise Security and AWS X-Ray, whereas IBM Security QRadar is most compared with Microsoft Sentinel, Splunk Enterprise Security, Wazuh and LogRhythm SIEM. See our Datadog vs. IBM Security QRadar report.
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