General Manager at Datatek
Real User
Top 10Leaderboard
Extremely versatile and has good technical support
Pros and Cons
  • "The solution's most valuable feature is its versatility, with there being support for all new hardware technologies and platforms, disc mirroring and very effective auto tiering."
  • "The solution could be better packaged and marketed."

What is our primary use case?

We work with the enterprise edition, SANsymphony V SDS.

The solution is geared towards small and medium-sized businesses, with two or three node clusters supporting business continuity and nonstop operations of virtual machines or servers. This makes the solution very stable, cost effective and simple to administer and maintain. 

What is most valuable?

The solution's most valuable feature is its versatility, with there being support for all new hardware technologies and platforms, disc mirroring and very effective auto tiering. This translates into very advanced storage features, accompanied by a cost effective application or license.

What needs improvement?

The so-called hyperconverged infrastructure edition, sometimes knows as vSan, should be addressed. It is one component of the solution. Yet, DataCore is less competitive than certain other manufacturers, such as EMC, Cisco, and VMware vSan. It is competitive when it comes to a general purpose software defined storage solution. As such, a hyperconverged infrastructure solution could be improved.   

The solution could be better packaged and marketed. 

When it comes to a simple 2 node cluster business continuity solution for SMB companies, the downtime can be expensive.

For how long have I used the solution?

We have been working with DataCore SANsymphony SDS for eight or nine years, although we are talking about a relatively new edition which was published several years ago, possessing similar technology. 

We have worked with the solution over the course of the past 12 months. 

Buyer's Guide
DataCore SANsymphony
January 2023
Learn what your peers think about DataCore SANsymphony. Get advice and tips from experienced pros sharing their opinions. Updated: January 2023.
670,400 professionals have used our research since 2012.

What do I think about the stability of the solution?

DataCore SANsymphony SDSOne should not hurry with Microsoft patching and should try to use newer, stable versions of DataCore and Microsoft Windows server.

These are the perquisites. When fulfilled, DataCore works really well and is stable.

The stability is high and extremely good. Once set up properly, the stability really works. 

What do I think about the scalability of the solution?

The scalability is excellent. 

How are customer service and support?

We provide support. As such, we usually help to resolve issues arising with vendor DataCore.

DataCore's technical support is very good and I rate it as a nine out of ten. 

How was the initial setup?

The installation is nice and straightforward. 

The length of deployment varies with the complexity of the customer's environment and can last from three to five days, including the planning and optimization.

What about the implementation team?

Generally speaking, we do installation.

There are usually two people involved in the deployment and the main channels of the solution, one of whom is experienced with the Microsoft infrastructure and server, the set up and the configuration. The other person has experience in networking and the configuration of the network, interconnecting the nodes. So, there are not a lot of people involved. 

What's my experience with pricing, setup cost, and licensing?

The solution is cost effective. 

When it comes to a simple 2 node cluster business continuity solution for SMB companies, the downtime can be expensive.

The solution has very advanced storage features, accompanied by a cost effective application or license.

What other advice do I have?

We are a reseller.

There is DataCore and we are Datatek. We are just talking about similar names, Datatek being a DataCore reseller.

I rate DataCore SANsymphony SDS as a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Consultant at Power Source Sdn Bhd
Reseller
Top 5Leaderboard
Is able to manage any brand of block storage and is scalable
Pros and Cons
  • "The most useful feature of SANsymphony is that it's able to manage any brand of block storage."
  • "If it could integrate to a cloud gateway, then we could carry it directly to storage, instead of having middleware in between the storage and the cloud."

What is most valuable?

The most useful feature of SANsymphony is that it's able to manage any brand of block storage.

What needs improvement?

If it could integrate to a cloud gateway, then we could carry it directly to storage, instead of having middleware in between the storage and the cloud.

It's a very expensive solution, and the licensing costs should be lower.

For how long have I used the solution?

I've been dealing with this solution for seven to eight months.

What do I think about the stability of the solution?

It's very stable, but you must know what you are doing because you need to have sufficient memory processing in order for SANsymphony to work properly. Once you have that down, it's actually quite easy to manage.

What do I think about the scalability of the solution?

Scalability is easier because everything comes in pairs. Everything you need to do, you have to do in pairs. For DataCore SANsymphony, you don't need a witness node. You can actually run in pairs, and you can upgrade in pairs. You can find support for up to 64 nodes, if I'm not mistaken. It depends on how you want to design your architecture.

How are customer service and support?

Based on my experience, their technical support is very good.

How was the initial setup?

The initial setup is very straightforward.

One person can easily manage the entire software. There is a learning curve, and you need to understand the features, how it works, how to create your storage pool, and how to tier your storage pool. Once you understand those things, everything is actually quite easy and streamlined. You just need to know the basic architecture.

What's my experience with pricing, setup cost, and licensing?

We have licensing costs on a yearly basis. They charge per terabyte, so in terms of cost, it can be very costly.

They have three different features, and you have to pay extra for those.

What other advice do I have?

If you have multiple block storage, as in a silo, then you can use SANsymphony to manage the storage from one management portal. You can also tier the data from storage, say, for example, from HP storage to Dell storage, transparently. You can also do storage migration without any downtime.

Compared to VMware vSAN on Nutanix or VxRail, you need a minimum of three nodes, two nodes and one witness. However, for DataCore SANsymphony you don't need a witness node.

DataCore SANsymphony is very good and very solid. In fact, it's almost 20 years old, but the pricing can be an issue.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Flag as inappropriate
PeerSpot user
Buyer's Guide
DataCore SANsymphony
January 2023
Learn what your peers think about DataCore SANsymphony. Get advice and tips from experienced pros sharing their opinions. Updated: January 2023.
670,400 professionals have used our research since 2012.
Presales Engineer at a computer software company with 5,001-10,000 employees
Real User
Top 10Leaderboard
A stable enterprise-class software-defined storage platform that's highly scalable.
Pros and Cons
  • "It's a software storage solution that can scale as we like. There is also has a parallel feature that enhances the performance of the storage solution. We can separate storage and computing, and we can scale these two parts of the platform to meet business needs efficiently."
  • "Problem detection could be easier. It should help customers identify problems very quickly because it's not easy to analyze on the platform today."

What is our primary use case?

I work with many customers that ask us to put their solution near the production because they can't stop the production. It's easier to protect the network this way.

How has it helped my organization?

It has helped my customers because it's an SDS solution, and we can use all components that you put in a server. You have many options that meet customer needs, and you can find the best way in relation to performance and price. 

What is most valuable?

It's a software storage solution that can scale as we like. There is also has a parallel feature that enhances the performance of the storage solution. We can separate storage and computing, and we can scale these two parts of the platform to meet business needs efficiently.

The most important thing is the work we do on the new management interface called DIS. You can follow the evolution of this platform, and it's very important for me because the customer has to manage the platform. 

We add the workload on this platform, and they need the platform to evolve. It's very important to the customer, and we have to work on the DIS to realize the customer's this vision.

What needs improvement?

Problem detection could be easier. It should help customers identify problems very quickly because it's not easy to analyze on the platform today.

For how long have I used the solution?

I have been using DataCore SANsymphony SDS for about six years.

What do I think about the stability of the solution?

DataCore SANsymphony SDS is a very robust and stable solution.

How are customer service and technical support?

Technical support is very good. For example, their system engineer came down to help my customer resolve a problem.

How was the initial setup?

I can't say that the installation is difficult, but it's impossible for a customer who doesn't know the product or the installation process. You will need the help of a consultant or a reseller to install and deploy this solution.

What's my experience with pricing, setup cost, and licensing?

This product has a good ratio between quality and price. In many cases, it's less expensive to work with DataCore than other storage systems. 

What other advice do I have?

On a scale from one to ten, I would give DataCore SANsymphony SDS a ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Sales Manager at a tech services company with 11-50 employees
Real User
Top 20
Easily scalable software-defined storage solution for medium-sized businesses; has high availability and stability
Pros and Cons
  • "The most valuable feature of DataCore SANsymphony SDS is its high availability. This solution also exhibits good performance and has high stability."
  • "One limitation of this solution is that it's Windows-based, e.g. one requirement to install DataCore SANsymphony SDS is putting it on a Windows server machine. It relies on Windows and that is a limitation because there are some customers who are looking for non Windows systems."

What is most valuable?

The most valuable feature of DataCore SANsymphony SDS is its high availability.

I also like that this solution has high stability and good performance.

What needs improvement?

One limitation of this solution is that it's Windows-based, e.g. one requirement to install DataCore SANsymphony SDS is putting it on a Windows server machine. It relies on Windows and that is a limitation because we have some customers who are looking for non Windows systems.

What we'd like to see in the future is for this software to support more operating systems.

For how long have I used the solution?

We've been working with DataCore SANsymphony SDS for 10 years.

What do I think about the stability of the solution?

Based on customer opinion, DataCore SANsymphony SDS has very high stability. It's a good and stable solution.

What do I think about the scalability of the solution?

The scalability of DataCore SANsymphony SDS is okay. I never had an issue with the scalability of this software, but it could be because we're working with medium-sized customers, not large-sized customers. I'm not sure if scalability would be a concern when dealing with large-sized customers.

How are customer service and support?

Technical support for this software is good. We ran into a few issues and their technical support team were on time helping us, including our customers. I would rate the support for DataCore SANsymphony SDS five out of five.

What other advice do I have?

We are not using software-defined storage, but we are partners with some vendors. We are distributors and resellers of software-defined storage solutions. We're working with DataCore SANsymphony SDS.

As DataCore SANsymphony SDS is a good software, it doesn't need to improve much.

Someone else set the software up, and I wasn't involved in the process of setting it up.

The advice I would give to a company that's thinking of implementing this solution is for them to have a good understanding of the documentation, and for them to be trained before installing the software in their production environment.

I'm giving DataCore SANsymphony SDS eight points out of ten. If they are able to support more OS (operating systems), I would give them a perfect score.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SigfridCecillon - PeerSpot reviewer
Director at Arsium
Real User
Top 5Leaderboard
Fluent; easy to administer and use
Pros and Cons
  • "I am very happy with this product's ability to adapt, increase, and modify existing infrastructures."
  • "There is room for improvement in the graphical interface."

What is our primary use case?

My primary use case for DataCore SANsymphony is SAN rapid storage for virtual machines and the high availability for infrastructure.

What is most valuable?

The feature I found most valuable was the high availability with mirroring.

What needs improvement?

There is room for improvement in the graphical interface. 

For how long have I used the solution?

I have been using the DataCore solution for about 12 years.

What do I think about the stability of the solution?

My impression is that it is a very stable solution. However, I did have one encounter with this solution's crash as the result of a wrong action taken by a user. The crash resulted in some data being lost. We had to restore some data.

What do I think about the scalability of the solution?

My opinion is that it's a very easy solution and that it's very scalable. I am very happy with this product's ability to adapt, increase, and modify existing infrastructures.

We have about 20 clients who are using this solution.

How are customer service and support?

I would rate DataCore's technical support a nine, on a scale from one to 10, with one being the worst and 10 being the best. Each time I requested help, they would call me back in 20 minutes or less.

How would you rate customer service and support?

Positive

How was the initial setup?

I think that the initial setup is quite simple.

The deployment of DataCore depends on many factors, but for us, it took about one day for each server.

What's my experience with pricing, setup cost, and licensing?

The license is paid twice per year.

What other advice do I have?

This solution is quite fluent and stable and very easy to administer and use. I would recommend it to other people.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Flag as inappropriate
PeerSpot user
Sales Manager at TCX
Real User
Top 5Leaderboard
It offers many potential options for implementation
Pros and Cons
  • "SANsymphony is flexible, with many potential options for implementation. SANsymphony's can be used with VMware, Hyper-V, or even with a hypervisor agnostic approach. It can also be used for strictly physical non-virtualized solutions."
  • "SANsymphony is missing some features that vSAN has. For example, vSAN has a special feature called continuous data protection. It provides the ability to go back in time to a given moment. You can see what was on your disk in the past up to two weeks. That's a great feature because ransomware attacks are increasingly common, and that provides you some kind of protection."

What is our primary use case?

SANsymphony is a hardware-independent solution that provides storage virtualization. We implemented SANsymphony because of its mirrors feature. So it allows you to store the data on two sides synchronously on a single storage server. However, that single storage server consists of two independent hardware boxes in two data centers, but it behaves like one storage server because it's mirrored. No other vendor was offering that kind of transparent behavior when we implemented it.

What is most valuable?

SANsymphony is flexible, with many potential options for implementation. SANsymphony's can be used with VMware, Hyper-V, or even with a hypervisor agnostic approach. It can also be used for strictly physical non-virtualized solutions.

What needs improvement?

SANsymphony is missing some features that vSAN has. For example, vSAN has a special feature called continuous data protection. It provides the ability to go back in time to a given moment. You can see what was on your disk in the past up to two weeks. That's a great feature because ransomware attacks are increasingly common, and that provides you some kind of protection.

For how long have I used the solution?

I've been using different DataCore solutions for about 15 years.

What do I think about the scalability of the solution?

SANsymphony's scalability is huge. 

What other advice do I have?

I rate SANSymphony eight out of 10. I believe it's a great product with many excellent features. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Buyer's Guide
Download our free DataCore SANsymphony Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2023
Buyer's Guide
Download our free DataCore SANsymphony Report and get advice and tips from experienced pros sharing their opinions.