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Venafi OverviewUNIXBusinessApplication

Venafi is #19 ranked solution in top Authentication Systems. PeerSpot users give Venafi an average rating of 8 out of 10. Venafi is most commonly compared to DigiCert PKI Platform: Venafi vs DigiCert PKI Platform. The top industry researching this solution are professionals from a computer software company, accounting for 28% of all views.
What is Venafi?
Venafi automates protection for machine identities, which all organizations rely on to keep communications between machines secure and private. Venafi generates the machine identity intelligence necessary to automatically safeguard the flow of information to trusted machines and prevent communication with untrusted ones - all at machine speed and scale.
Buyer's Guide

Download the Authentication Systems Buyer's Guide including reviews and more. Updated: January 2022

Venafi Customers
Surescripts, CME Group, TD Bank Group, Aetna, MoneyGram, Zions Bancorp, Cisco
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Venafi Reviews

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Vise President at a tech services company with 51-200 employees
Real User
Important risk reduction by preventing IT outages, but could benefit from cloud services.
Pros and Cons
  • "The feature that I have found most valuable is their certificate discovery."
  • "I would like to see included in the next release of Venafi integration with the cloud HSM's, Hardware Security Module. Additionally, I would say other cloud services, because it's not only cloud that's essential. If you have a customer that has a lot of their IT moved into cloud, integration with different cloud services is always an area to improve."

How has it helped my organization?

In terms of how Venafi has improved our customers' organizations, the most important thing is that it reduces the risk of the outage of some of their IT systems. Sometimes these systems would be directly connected to the revenue generating activities that the client may have. So that risk reduction that can be directly calculated into money for our clients. If their IT system that is connected to production is down one day, they will know exactly how much it would cost them. So, from the perspective of risk reduction, it can be directly quantified in the value for the customer. If I was going to single out the most important feature, that would be probably be it.

What is most valuable?

The feature that I have found most valuable is their certificate discovery.

What needs improvement?

The user interface could be always improved. But I am a technologist, so I don't care so much about user interface, but the importance that it is user friendly is always appreciated by customers.

In terms of additional features I would like to see included in the next release of Venafi, I would say integration with the cloud HSM's, Hardware Security Module. Additionally, I would say other cloud services, because it is not only cloud that's essential. If you have a customer that has a lot of their IT moved into cloud, integration with different cloud services is always an area to improve.

What do I think about the stability of the solution?

I haven't heard negative things about the stability.

What do I think about the scalability of the solution?

In terms of scalability, given that we were in the situation where it was on-prem, there were certain limitations there. But I guess on the cloud they should not have limitations.

How was the initial setup?

To my knowledge, it began with the initial proto-concept. After that, there were some professional services needed to fine tune and integrate with everything that the customer wanted.

From the top of my head, I think it took less than two months, maybe 6, 7, or 8 weeks, but about two months or less.

The technical team needed for the installation really depends on the customer's prior knowledge. If they have a good technical team, then the things are much easier. If they don't have... 

The technical team includes engineers, architects, managers, and administrators for different stages. I guess the architects and system administrators are also involved in the process of purchasing and evaluating if it's a good fit for them. Then the architects are not necessarily needed anymore, but you would have system administrators involved given that certain privileges must be given to this system in order to operate correctly. And then you would have your general IT security administrators for ongoing monitoring of what the Venafi system provides you. This can be taught. You don't have to have a PhD in cryptography to understand this, just be a regular IT business person who has specialized a little bit on security issues. I think they can comfortably master this.

What was our ROI?

As I mentioned, there is the risk reduction. If they see the risk reduction, then I think they should go for Venafi or a similar solution. Of course, as products improve and prices go down, even more so. But it is way better to have this kind of solution compared to not having anything, because I see from the IT security business that I have been working in almost 30 years now, if they are not running this or a similar type of solution, they are just asking for trouble. It's more a question of when an outage will happen, than if. So, coming back to the risk reduction, depending of course on the size of the company and their revenues and what type of critical systems they have, they all need to make their decision. But at the end of the day, the vast majority of the customers will see a return on investment if they value the risk reduction.

What's my experience with pricing, setup cost, and licensing?

Our customers need to pay for a license, and understanding the pricing and how it might develop in the future is a bit of a pain point. But, it is not too complex either. Sometimes people ask the vendors to predict the future, whereas they themselves cannot provide enough of the information to the vendor in order to be able to estimate correctly. So it kind of goes both ways. I would say the price is fairly good. Is it perfect? No. Is it the worst I've ever seen? Absolutely not.

What other advice do I have?

I would say Venafi is definitely among the three most important vendors in this area.

On a scale of one to ten, I would give Venafi a seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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