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VMware SASE vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Access Service Edge (SASE)
9th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (10th)
VMware SASE
Ranking in Secure Access Service Edge (SASE)
23rd
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Zscaler Zero Trust Exchange...
Ranking in Secure Access Service Edge (SASE)
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Data Loss Prevention (DLP) (2nd), Cloud Access Security Brokers (CASB) (5th), Application Control (4th), ZTNA as a Service (1st), Cloud Security Posture Management (CSPM) (12th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of July 2025, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 1.7%, up from 1.2% compared to the previous year. The mindshare of VMware SASE is 0.2%, up from 0.2% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 9.2%, down from 13.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Murat-Alici - PeerSpot reviewer
A stable solution that can be deployed in less than an hour
The solution's technical support is not good enough. The support offered by VMware for end customers is not enough. Support from VMware should be made available to our company with just one email or call since VMware currently has a very complex website. I rate the technical support an eight out of ten.
Sumit Bhanwala - PeerSpot reviewer
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"Its initial setup was straightforward."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"The console is cloud-based, which is something I really appreciate."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"It was a very easy product to install. It can be deployed very fast."
"It is a stable solution."
"The product's most valuable features are cloud-based services and secure internet access. We don't have to set up any physical appliances."
"The product’s most valuable features are data discovery, activity control, and zero trust exchange."
"On DLP terms, Zscaler Cloud DLP ensures that data doesn't go outside of the organization. So on the network level, Zscaler does a pretty good job."
"The user interface of Zscaler Private Access is excellent. With proper knowledge and expertise, one can efficiently handle intricate enterprise environments without feeling overwhelmed. This leads to exceptional productivity for managed service providers. The user experience is remarkably streamlined, enabling the management of even the most complex enterprise setups without any excessive complications."
"Has a good zero trust feature."
"It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"The initial setup is easy."
"The policies are very easy to implement."
 

Cons

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Sometimes, obviously, there are bugs."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"The upgrade feature of the product is an area of concern where improvements are required."
"The area that requires improvement is their support. The current support is lacking."
"What could be improved in Zscaler Private Access is its notification. For example, if there's a speed issue, there should be a pop-up that alerts the user about it. If there is a network quality issue, for example, it isn't good enough to connect to, or the network quality is bad, there should be a notification from the solution. Zscaler Private Access also needs improvement in terms of its interface and security."
"There could be additional ways to define proximity. Additionally, they should provide some exclusion options for specific policies and an ability to control the DLP engine."
"There aren't really any missing features that I have witnessed."
"Users report application access or latency issues with Zscaler Private Access."
"There is some issue while accessing the portal. It takes too long."
"There are latency issues with the solution. They are small, however, they are there when you compare it to other vendors."
"The tool must provide IP-blocking features."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
Information not available
"The solution is expensive."
"The solution has increased prices this year."
"My company is a Zscaler Private Access partner, so the customers pay for the license fees."
"Zscaler Cloud DLP is moderately priced. We pay around 2 million rupees per year."
"Zscaler DLP solution is expensive, with a fixed pricing structure that is billed annually and monthly. There are no additional costs for licenses."
"There is definitely an ROI."
"The product has reasonable pricing."
"The pricing is quite high, especially when it comes to the gateway."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
No data available
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for VMware SASE?
I had an idea about the pricing of the product when Dell purchased VMware, but presently, I have no idea about the pr...
What needs improvement with VMware SASE?
The upgrade feature of the product is an area of concern where improvements are required.
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of th...
 

Also Known As

iBoss Cloud Platform
No data available
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Zscaler, Cisco, Palo Alto Networks and others in Secure Access Service Edge (SASE). Updated: June 2025.
860,745 professionals have used our research since 2012.