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VMware Carbon Black Endpoint vs WatchGuard EPDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Users reported significant ROI with VMware Carbon Black Endpoint, citing reduced malware and ransomware incidents, and 10% cost savings.
Sentiment score
7.0
WatchGuard EPDR delivers strong performance, enhancing security and productivity while offering cost-effective, comprehensive threat protection and efficient endpoint management.
 

Customer Service

Sentiment score
6.4
VMware Carbon Black Endpoint support is generally praised as effective and knowledgeable, but some report delays and issues with tiered support.
Sentiment score
8.6
WatchGuard EPDR support is valued for excellent technical assistance, effective forums, and reliable service with minimal issues reported.
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
 

Scalability Issues

Sentiment score
7.5
VMware Carbon Black Endpoint is highly scalable and adaptable for various enterprises, praised for ease of adding tenants and managing environments.
Sentiment score
8.3
WatchGuard EPDR is scalable, efficiently manages workloads, offers centralized deployment, easy licensing, and robustly supports expanding needs.
 

Stability Issues

Sentiment score
7.6
VMware Carbon Black Endpoint is stable, lightweight, reliable, and highly rated, though minor issues with sensors and updates occasionally occur.
Sentiment score
8.1
WatchGuard EPDR is praised for its stability, reliable performance, and efficiency in threat management, meeting user expectations consistently.
 

Room For Improvement

VMware Carbon Black Endpoint struggles with mobile support, complex UI, performance issues, inadequate reporting, and insufficient third-party integration.
WatchGuard EPDR requires competitive pricing, enhanced features, better integration, improved antivirus, and refined web filtering for Latin America.
Other firewalls allow adding categories and in-app controls which WatchGuard currently lacks.
 

Setup Cost

VMware Carbon Black Endpoint licensing is seen as expensive and inflexible, with prices ranging from $15 to $7,000 per node.
WatchGuard EPDR pricing is seen as justified and competitive, offering value compared to alternatives like Palo Alto XDR.
The pricing is slightly high, but the product quality justifies it.
 

Valuable Features

VMware Carbon Black Endpoint offers robust remote security with intuitive real-time detection, AI-driven threat response, and centralized cloud control.
WatchGuard EPDR offers zero-trust security, AI alerts, patch management, and excels in ransomware handling and application-based configurations.
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
 

Categories and Ranking

VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
22nd
Ranking in Endpoint Detection and Response (EDR)
17th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Security Incident Response (1st), Ransomware Protection (5th)
WatchGuard EPDR
Ranking in Endpoint Protection Platform (EPP)
41st
Ranking in Endpoint Detection and Response (EDR)
31st
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of VMware Carbon Black Endpoint is 1.6%, down from 2.5% compared to the previous year. The mindshare of WatchGuard EPDR is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

KarthikR1 - PeerSpot reviewer
The solution has an easy setup but needs to mature on cloud environment security
The maturity of the Kubernetes security is absent in Carbon Black CB Defense. The solution has to mature on container security and a lot of cloud environment security. Security is available only for Windows, while security for Linux and Mac is not very strong. The deadlock issue causes me to put more effort into installing an upgrade. The numerous issues with the environment of the product solution should be addressed. Work orders are taking more than two months to get resolved. There's been one issue open for two months, and the solution they gave is being implemented step by step. Still, it is not meeting the requirements and breaking the system. Hence, our business is completely disturbed.
Phillip Evely - PeerSpot reviewer
Provides good reporting features, saves time, and protects endpoints
The setup is very easy. We have deployed the solution on-premise but can also do it on the cloud. It has a cloud functionality. I can push it from the cloud directly to the endpoint, or I can do it via a group policy. The enterprise-wide deployment takes a day. It is very simple. Once the agent is deployed in any subnet, it monitors the network traffic and informs me about endpoints that don't have the agent. I get alerted via a report. If I have a problem, I can manually deploy on those endpoints. The product is set to auto-update. It updates on its own.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
Government
9%
Manufacturing Company
8%
Comms Service Provider
12%
Computer Software Company
11%
Security Firm
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
What do you like most about WatchGuard EPDR?
The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks.
What is your experience regarding pricing and costs for WatchGuard EPDR?
The pricing is slightly high, but the product quality justifies it. The price is fair, neither too high nor too low. Considering all its features, an increase in price would be justifiable.
What needs improvement with WatchGuard EPDR?
I have not found anything requiring improvement. However, overall, the category level should be enhanced. The categories in the web filtering should be more comprehensive. When a URL is not categor...
 

Also Known As

Carbon Black CB Defense, Bit9, Confer
No data available
 

Overview

 

Sample Customers

Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Information Not Available
Find out what your peers are saying about VMware Carbon Black Endpoint vs. WatchGuard EPDR and other solutions. Updated: May 2025.
859,438 professionals have used our research since 2012.