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VMware Carbon Black Cloud vs WatchGuard EPDR comparison

VMware and WatchGuard are both solutions in the Endpoint Detection and Response (EDR) category. VMware is ranked #47 with an average rating of 7.7, while WatchGuard is ranked #13 with an average rating of 8.8. VMware holds a 0.2% mindshare in EDR, compared to WatchGuard’s 1.9% mindshare. Additionally, 93% of VMware users are willing to recommend the solution, compared to 96% of WatchGuard users who would recommend it.
VMware Carbon Black Cloud
Read 18 VMware Carbon Black Cloud reviews
  • 619 Views
  • 371 Comparison Views
93% willing to recommend
WatchGuard EPDR
Read 35 WatchGuard EPDR reviews
  • 4,776 Views
  • 2,913 Comparison Views
96% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

VMware Carbon Black Cloud and WatchGuard EPDR are two leading cybersecurity solutions. VMware Carbon Black Cloud excels in pricing and customer support, but WatchGuard EPDR offers superior features and is deemed worth the price difference.

Features: VMware Carbon Black Cloud users highlight its strong threat detection, real-time response capabilities, and cost-effectiveness. WatchGuard EPDR users mention its comprehensive security suite, advanced threat intelligence, and extensive feature set.

Room for Improvement: VMware Carbon Black Cloud users suggest enhancements in data reporting, malware detection accuracy, and integration with other tools. WatchGuard EPDR users point to the need for better scalability, improved customer service experiences, and simpler initial setup.

Ease of Deployment and Customer Service: VMware Carbon Black Cloud users generally find deployment straightforward and praise its responsive customer service. WatchGuard EPDR also receives positive feedback but notes occasional complexities in initial setup and mixed experiences with support.

Pricing and ROI: Users find VMware Carbon Black Cloud to be cost-effective with satisfactory ROI. WatchGuard EPDR’s higher initial cost is offset by its comprehensive features, leading users to feel justified in their investment.

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To learn more, read our detailed VMware Carbon Black Cloud vs. WatchGuard EPDR Report (Updated: July 2025).
Buyer's Guide
VMware Carbon Black Cloud vs. WatchGuard EPDR
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
VMware Carbon Black Cloud offers cost savings, improved security, centralized protection, better efficiency, and quick ROI with automation features.
Sentiment score
4.0
WatchGuard EPDR offers strong ROI through streamlined endpoint management and quick deployment, despite cost concerns in Latin American markets.
No quotes available
For more quotes and insights, download the VMware Carbon Black Cloud report
I can say that knowing you have a product like WatchGuard EPDR that's working 24/7 to help protect students in a school is good for ROI.
For more quotes and insights, download the WatchGuard EPDR report
 

Customer Service

Sentiment score
6.6
Users typically find VMware Carbon Black Cloud support efficient, with no negative feedback reported and alternative contacts available for assistance.
Sentiment score
6.1
WatchGuard EPDR's customer service is praised for knowledgeable, responsive support with direct developer access and reliable solutions.
No quotes available
For more quotes and insights, download the VMware Carbon Black Cloud report
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
Technical support for Panda Adaptive Defense 360 is provided by the reseller, and they also do preventive maintenance yearly.
For more quotes and insights, download the WatchGuard EPDR report
 

Scalability Issues

Sentiment score
7.6
VMware Carbon Black Cloud is highly rated for scalability, performing well in diverse environments from small to enterprise businesses.
Sentiment score
6.5
WatchGuard EPDR is highly rated for scalability, supporting organizations with up to 800 users effectively and efficiently.
 

Stability Issues

Sentiment score
7.0
VMware Carbon Black Cloud became reliable after initial instability, with high user satisfaction despite minor performance issues on large deployments.
Sentiment score
7.9
WatchGuard EPDR is praised for its stability, reliable performance, and efficiency in threat management, meeting user expectations consistently.
No quotes available
For more quotes and insights, download the VMware Carbon Black Cloud report
It is very stable with no hanging problems.
The stability is approximately a seven to eight out of ten.
For more quotes and insights, download the WatchGuard EPDR report
 

Room For Improvement

VMware Carbon Black Cloud needs better false positive handling, agent efficiency, support improvement, and enhanced features, training, and global support.
WatchGuard EPDR in Latin America is pricey, with limited compatibility and features needing improvement for broader system support.
No quotes available
For more quotes and insights, download the VMware Carbon Black Cloud report
While I can create groups for VPN, SSL, IPSec, and others, I can't make groups for IPs.
Panda Adaptive Defense 360 is not compatible with certain network devices like access points, switches, or routers, which would be an area for improvement.
I would prefer to see some features such as AI in antivirus solutions.
For more quotes and insights, download the WatchGuard EPDR report
VM
reviewer2562924 - PeerSpot reviewer
NJ
 

Setup Cost

WatchGuard EPDR is seen as affordable and offers good value, competitively priced against brands like Sophos and Palo Alto XDR.
No quotes available
For more quotes and insights, download the VMware Carbon Black Cloud report
It is worth the money and provides good return on investment.
Regarding pricing, I am not sure because I did not compare it with other antivirus; maybe it is pricey.
The pricing is slightly high, but the product quality justifies it.
For more quotes and insights, download the WatchGuard EPDR report
reviewer2649315 - PeerSpot reviewer
NJ
VM
 

Valuable Features

VMware Carbon Black Cloud offers cost-effective, real-time security with intrusion alerts, quarantine, host isolation, data search, and threat hunting.
WatchGuard EPDR offers zero-trust, AI monitoring, ransomware protection, and integration with firewalls, emphasizing real-time insights and patch management.
No quotes available
For more quotes and insights, download the VMware Carbon Black Cloud report
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
It prevents issues with Trojans and encryption Trojans, providing efficiency in network oversight.
The detection capabilities for malicious activities are effective.
For more quotes and insights, download the WatchGuard EPDR report
VM
reviewer2649315 - PeerSpot reviewerreviewer2562924 - PeerSpot reviewer
 

Categories and Ranking

VMware Carbon Black Cloud
Ranking in Endpoint Detection and Response (EDR)
47th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Security Incident Response (9th)
WatchGuard EPDR
Ranking in Endpoint Detection and Response (EDR)
13th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
Endpoint Protection Platform (EPP) (11th)
 

Mindshare comparison

As of August 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of VMware Carbon Black Cloud is 0.2%, up from 0.2% compared to the previous year. The mindshare of WatchGuard EPDR is 1.9%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Tom Kar - PeerSpot reviewer
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing
VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.
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PaolaLamura - PeerSpot reviewer
While being easy to manage and create reports, the tool also offers a good UI
I rate the ease of use and management of Panda Adaptive Defense 360 an eight on a scale of one to ten. The tool's ability to provide information about the vulnerability is the most impactful feature of the product that has an impact on our company's security posture. Speaking about scenarios where the solution effectively prevented the security breach, I would say that our company sees how the tool blocks when our customers accidentally click on some malware, after which it quarantines that file. My company makes a playbook with the SOAR tool that Panda Adaptive Defense 360 uses to block and isolate attacks. In our company's system, if there is a big event that occurs, then to block the endpoint, we use SOAR with Panda Adaptive Defense 360 to block and isolate attacks or threats. The solution's real-time monitoring has improved our company's ability to detect threats if we use it in our company with Panda SIEMFeeder. Only if in my company there is a need to do some research, prepare a report, or if we want to change the policy, so it is not very often that we use the visualization part of the tool in our company. The reporting and analytics part of the tool has helped with the decision-making in our company since we combine different kinds of logs and situations from different ingestion logs, and we can configure a specific alert. In my company, we use the tool's data search functionality if required to check the information we need. Presently, our company uses the configuration alert and SIEMFeeder in our system. I rate the tool a nine out of ten.
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Top Industries

By visitors reading reviews
Healthcare Company
10%
Real Estate/Law Firm
9%
Computer Software Company
9%
Financial Services Firm
9%
Computer Software Company
14%
Comms Service Provider
12%
Hospitality Company
6%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
See all answers
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
See all answers
What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
See all answers
What do you like most about WatchGuard EPDR?
The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks.
See all answers
What is your experience regarding pricing and costs for WatchGuard EPDR?
I think the pricing is normal because we subscribe for three years. Regarding pricing, I am not sure because I did not compare it with other antivirus; maybe it is pricey.
See all answers
What needs improvement with WatchGuard EPDR?
I have no idea if I use some automation functions. I can't find any disadvantages; maybe that is because many companies haven't used it. I would prefer to see some features such as AI in antivirus ...
See all answers
 

Comparisons

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Splunk SOAR vs VMware Carbon Black Cloud
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Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud Logo
Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud
Compared 28% of the time
Rapid7 InsightIDR vs VMware Carbon Black Cloud Logo
Rapid7 InsightIDR vs VMware Carbon Black Cloud
Compared 18% of the time
VMware Carbon Black Endpoint vs VMware Carbon Black Cloud Logo
VMware Carbon Black Endpoint vs VMware Carbon Black Cloud
Compared 18% of the time
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Microsoft Defender for Endpoint vs WatchGuard EPDR Logo
Microsoft Defender for Endpoint vs WatchGuard EPDR
Compared 17% of the time
ESET Endpoint Protection Platform vs WatchGuard EPDR Logo
ESET Endpoint Protection Platform vs WatchGuard EPDR
Compared 10% of the time
CrowdStrike Falcon vs WatchGuard EPDR Logo
CrowdStrike Falcon vs WatchGuard EPDR
Compared 7% of the time
SentinelOne Singularity Complete vs WatchGuard EPDR Logo
SentinelOne Singularity Complete vs WatchGuard EPDR
Compared 5% of the time
Bitdefender GravityZone EDR vs WatchGuard EPDR Logo
Bitdefender GravityZone EDR vs WatchGuard EPDR
Compared 5% of the time
More WatchGuard EPDR Competitors
 

Product Reports

Buyer's Guide
VMware Carbon Black Cloud
July 2025
VMware Carbon Black Cloud reportDownload VMware Carbon Black Cloud product report
Buyer's Guide
WatchGuard EPDR
July 2025
WatchGuard EPDR reportDownload WatchGuard EPDR product report
 

Also Known As

Carbon Black CB Response
Panda Adaptive Defense 360
 

Overview

Fortify Endpoint and Workload Protection Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response. Recognize New Threats Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past. Simplify Your Security Stack Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.
VMware

EDR for continuous monitoring that prevents the execution of unknown processes. Behavioral analysis and detection of IoAs (indicators of attack) scripts, macros, etc. 
Automatic detection and response for targeted attacks and in-memory exploits. Endpoint protection capabilities such as URL filtering, device control and managed firewall. 
Zero-Trust Application and Threat Hunting features delivered as managed services. Lightweight agent and easy-to-use Cloud-based console with detailed reporting.

WatchGuard
 

Sample Customers

ALLETE belk
Indra, Valea AB, Fineit, Aemcom, Data Solutions INC., Gloucestershire NHS, Golden Star Resources Ltd, Hispania Racing Team, Instituto Dos Museus e da ConserÊo, Escuelas Pias Provincia Emaus, Axiom Housing Association, Municipality of Bjuv, Lesedi Nuclear, Mullsj_ municipality, Eng. skolan Norr AB, Dalakraft AB, Peter Green Haulage Ltd
Buyer's Guide
VMware Carbon Black Cloud vs. WatchGuard EPDR
July 2025
Free Report: VMware Carbon Black Cloud vs. WatchGuard EPDR
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