

Zerto and Unitrends are two leading solutions in the data protection market. Zerto excels in business continuity and disaster recovery features, while Unitrends stands out in comprehensive backup and recovery functionalities.
Features: Zerto offers effective disaster recovery, continuous data protection, and robust replication with minimal data loss. Unitrends is known for a wide range of backup options, support for multiple platforms, and advanced recovery options.
Room for Improvement: Zerto users suggest enhancing the granularity of backup schedules, improving initial setup processes, and better control in scheduling. Unitrends users recommend improved reporting capabilities, a more intuitive interface, and advancements in usability tracking.
Ease of Deployment and Customer Service: Zerto is seen as easier to deploy due to its streamlined setup but may require initial guidance. Unitrends deployment is straightforward but involves more configuration steps. Zerto's customer service is responsive and knowledgeable, while Unitrends users appreciate live support but note variability in service quality.
Pricing and ROI: Zerto's pricing model aligns with its high availability features but can be expensive for smaller setups. Unitrends is cost-effective, offering considerable value for comprehensive backup solutions. Zerto delivers strong ROI for enterprises needing high uptime, while Unitrends provides balanced ROI through cost savings and extensive feature utilization.
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
When I open a ticket, I usually get a call within an hour or two.
They remained dedicated during more complex problems, such as connecting to their external backup appliance.
I would rate it a ten out of ten for scalability.
Customers need to follow good engineering practices for optimal product use.
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
The ease of use was so good with Zerto that they were able to migrate things much quicker.
It is very reliable.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Zerto is easier to set up and use, and it's less expensive.
Zerto offers excellent technical support with responsive and helpful experts.
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
The impact of Unitrends' instant recovery features on strengthening data security measures is significant.
| Product | Market Share (%) |
|---|---|
| HPE Zerto Software | 2.6% |
| Unitrends | 0.5% |
| Other | 96.9% |

| Company Size | Count |
|---|---|
| Small Business | 92 |
| Midsize Enterprise | 85 |
| Large Enterprise | 193 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 16 |
| Large Enterprise | 8 |
Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.
Unitrends offers cloud replication, remote management, and instant recovery, making it highly versatile for backup needs across physical and virtual nodes. Its seamless functionality and robust support ensure enhanced operational efficiency.
Unitrends is known for its ability to integrate with physical and virtual environments, ideal for backing up Azure VMs, local systems, and diverse operating systems. Users employ Unitrends for daily backups, disaster recovery, and file recovery tasks, protecting servers, VMware, Hyper-V clusters, and legacy systems. Real-time synchronization and monitoring are key to its efficiency, although some areas like interface and support structure require refinement. Pricing and stability concerns, as well as SQL backup sensitivity, suggest room for improvement. Users often encounter issues with billing, renewals, and dual VPN support, seeking more scalable and affordable options.
What are the key features of Unitrends?In industries like healthcare, financial services, and education, Unitrends plays a critical role in maintaining data integrity and accessibility. It is implemented to simplify backup processes, minimize downtime, and ensure compliance with data protection regulations, offering a comprehensive security strategy.
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