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Unitrends vs Veeam Agent for Microsoft Windows [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Unitrends
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
Backup and Recovery (37th)
Veeam Agent for Microsoft W...
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.
Muhammad Ibtehaj - PeerSpot reviewer
Easy to use and mange with reasonable pricing
The main feature is a specific file type. If we want some PDF files just to back up, the prefix is very easy, and we do everything in Veeam backup. It's straightforward to set up. It's stable. The solution is easy to use. You can centrally manage it. It's potentially free to use.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's not easy to scale it."
"The most valuable feature of Unitrends for me is the automated feedback"
"Iinstant recovery (allows a spin-up of your image as a VM on the appliance)."
"Backup/archive to multiple locations."
"VM backup is much faster and more reliable, as I can test my backups with Data Copy Access jobs."
"Stability-wise, I rate this solution a nine out of ten."
"When we talk about a backup point of view, from a backup perspective, it's a good one."
"The ability to backup both physical and virtual machines, along with having an appliance store the backups locally instead of on a file server, NAS, or SAN."
"User-friendly data backup and protection solution for a Windows environment. The Veeam Agent for Microsoft Windows is very scalable, stable, and has good compatibility and integration."
"It is a stable solution."
"We found the initial setup to be quite simple."
"The solution is useful for taking backups for end-user laptops and end-user workstations where data is involved."
"Veeam is very user-friendly and intuitive software."
"The most valuable features are backup and restore. This solution is also easy to use."
"The initial setup is very straightforward."
"The most valuable feature is that it's a VMware environment."
 

Cons

"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"Unitrends can be challenging to scale."
"The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release."
"The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs."
"Making the seeding process more accessible and easier to understand. Also, make more of the undocumented best practices easier to find."
"Network-based storage stability could be improved."
"Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."
"The solution’s support and onboarding process needs to be improved."
"Maybe in the future, they could do something better with the user interface and the performance, but so far it's a really good, efficient solution."
"Updating and configuration can sometimes be a little bit of a hassel, but once you know the product better it is easy to use."
"If you are doing an AIX backup then you have to use the CLI because it doesn't appear on the console, the way that Windows and Linux jobs do."
"An area that this solution could be improved would be with the licensing."
"The support could be improved a lot, as it is currently non-existent."
"It is not always easy to update this solution to the newer version, so the update process needs to be improved."
"The price of Veeam Agent for Microsoft Windows could improve."
"If they could let you can do replication to physical servers - a backup from physical servers and a replication to physical servers - that will be better."
 

Pricing and Cost Advice

"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
"With respect to cost, my advice is to get what you need."
"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
"Unitrends is an expensive solution."
"Based on a scale of one to ten, with one being low and ten being high, I would rate the pricing of this solution as a three. Also, there are no additional costs involved in the standard licensing of the solution."
"Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."
"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."
"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
"The pricing is good."
"For the licensing of Veeam Agent for Microsoft Windows, the customer can choose to pay monthly or yearly. It's up to the customer."
"We have an annual license."
"We have a license package."
"We pay for a three-year subscription to use Veeam Agent."
"It is less expensive than one of its variants."
"We are on an annual license to use Veeam Agent for Microsoft Windows. There are not any additional fees to use the solution."
"We have a cloud provider agreement with Veeam. We are also paying for the agent."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Retailer
9%
Educational Organization
9%
Computer Software Company
21%
Photography Company
14%
Financial Services Firm
13%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
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Overview

 

Sample Customers

NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
ContinuitySA, Landmark Information Group
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery. Updated: April 2025.
850,760 professionals have used our research since 2012.