UKG vs Work.com comparison

"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."

"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."

"The solution's UI is good. Also, it is very easy to use."

"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."

"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with."

"The setup process is straightforward."

"The solution's employee experience is pretty good."

"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."

"We have found value in Work.com because it gave us a central place for capturing any opportunities-related information, such as client-related information. Additionally, it is a place for storing this information. Anyone in the organization, if it was being updated actively by the people or by the sales team, could have access to it. Once the contact information is there about any client, then it stays there. If you are approaching a client, you are able to check if there's any history. It's a good tool, but it all depends on how disciplined the sales team is in entering the information regularly."

"I would like the capability to use UKG as a single platform without the need to alternate between systems."

"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."

"The platform's features need enhancement while being used as a recruiting tool."

"UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well."

"Since UKG is a SaaS software, other parts of the application or add-on solutions are not the best in class or very configurable."

"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."

"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."

"The system is slow sometimes."

"I found Work.com a bit clunky. There were too many fields, but maybe that was the design. It could be company-specific to me. There were overlapping fields and sometimes it was confusing."

"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."

"If you're going for the full suite, it can be fairly pricey."

"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."

"The platform is not affordable but also not the most expensive."

"The pricing depends on the number of licenses we buy."