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ThousandEyes vs Turbo360 (Formerly Serverless360) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ThousandEyes
Ranking in Cloud Monitoring Software
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Network Monitoring Software (8th), Digital Experience Monitoring (DEM) (2nd)
Turbo360 (Formerly Serverle...
Ranking in Cloud Monitoring Software
36th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (66th), Cloud Management (47th), Cloud Cost Management (31st)
 

Mindshare comparison

As of August 2026, in the Cloud Monitoring Software category, the mindshare of ThousandEyes is 1.9%, down from 2.8% compared to the previous year. The mindshare of Turbo360 (Formerly Serverless360) is 1.0%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
ThousandEyes1.9%
Turbo360 (Formerly Serverless360)1.0%
Other97.1%
Cloud Monitoring Software
 

Featured Reviews

Shreyans Parekh - PeerSpot reviewer
Vice President, Finance and Operations at Fruitist
Proactive monitoring has transformed digital experience and now optimizes application delivery
With ThousandEyes, there are some configuration and metric screens that are not entirely intuitive with ThousandEyes, so they can certainly improve in terms of the usability of certain metric screens. ThousandEyes can also offer deeper traffic insights relative to specific applications, so detailed analytics on application-level traffic would help in better understanding and managing our network resources effectively. I would say that ThousandEyes can also, in terms of providing more extensibility with other observability tools, offer more out-of-the-box integrations with other observability tools so that ThousandEyes can serve as that single source of truth, so that we don't necessarily need to go to other tools to be able to be that one-source dashboard. I think there's a lot that ThousandEyes can continue to improve on there. The issues that I've talked about, including extensibility with other platforms and the improvement of accessing specific metric screens in order to be able to provide for fuller access and more detailed access to network-level metrics would make the platform feel less complicated to navigate. It wouldn't require as many manual integration inputs.
reviewer1868589 - PeerSpot reviewer
Python Engineer at Msys Technologies
Great topic subscription monitoring, helpful management, and useful for audits
Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications. One more thing to note is that their support team was always ready to clear all our doubts regarding the product but we feel that it would be much appreciated if they could share with us the required resources to get new customers like us well-versed in traversing through different modules of the product. These are the very few areas where Serverless360 can be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"For me, all the features are great and make ThousandEyes stand out among other observability products."
"The most valuable features of ThousandEyes are the full monitoring capabilities and the ability to identify the exact location of problems in the path between the application and the end-user."
"The most valuable features are integration and ease of use."
"The installation process is not hard at all."
"The company provides excellent service."
"The solution is very easy to use."
"The advice I would give to those looking into using ThousandEyes is about the possibilities it offers to the operations teams, as ThousandEyes is an extremely powerful solution that makes operations able to detect issues effectively."
"Serverless360 transformed the way our organizations manage Azure and hybrid integrations."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
"That is exactly where Serverless360 helped us by bringing in both Service Bus management and monitoring under the same hood."
"It offers all the core capabilities we need to manage and monitor our Azure services."
 

Cons

"I would like the product to offer more agility."
"I feel it needs more holistic integration. It needs more improvement."
"With ThousandEyes, there are some configuration and metric screens that are not entirely intuitive with ThousandEyes, so they can certainly improve in terms of the usability of certain metric screens."
"We can show the traffic path in some cases, but it's almost impossible to do so in cloud networks like CDN, Akamai, or Microsoft."
"ThousandEyes could be improved by unifying the GUI with the rest of the Cisco products since it remains legacy from its original state when Cisco acquired it."
"ThousandEyes should expand its application monitoring to monitor some communication applications."
"ThousandEyes could improve by implementing a similar incident management system like BigPanda or ServiceNow."
"ThousandEyes definitely has differentiators versus the peers in the space, as there are other tools that are a bit more user-friendly to configure, especially around enterprise agents; for example, when upgrades are required, it sometimes needs a complete de-installation and re-installation of a newer version, which leads to a bit of administrative overhead from time to time, but overall, it has been an excellent product."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
 

Pricing and Cost Advice

"The solution's pricing is cheap; I rate it a five out of ten."
"The solution costs several thousand dollars per year."
"It is a quite expensive solution."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution is cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
8%
Healthcare Company
8%
Government
8%
Construction Company
20%
Financial Services Firm
15%
Comms Service Provider
15%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise17
No data available
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
We face challenges with hybrid and distributed enterprise networks since we use Cisco, but we also have other third party integrations. When it comes to ThousandEyes, it does not show anything when...
What is your primary use case for ThousandEyes?
I have been using ThousandEyes with this company for two years. The main use case is that we would like to get insights into our calls. Currently, we are still in the POC state with ThousandEyes, b...
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Also Known As

No data available
Serverless360
 

Overview

 

Sample Customers

Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF
Find out what your peers are saying about ThousandEyes vs. Turbo360 (Formerly Serverless360) and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.