We performed a comparison between TestRail and Tricentis qTest based on real PeerSpot user reviews.
Find out in this report how the two Test Management Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the flexibility, ease of use for writing new test cases, the test plans, and the composition."
"I use the product to create test cases and share them with my team and manager."
"The product helps us create test cases and reports."
"The ability to time test runs gives the tester the ability to compare calculated times to actual times it takes for a test case to run."
"This is a user friendly solution."
"I was on the lookout for automation testing on the browser and I believe this tool is very interesting in that matter. The solution is useful for UI testing. You just need to add the URL that is to be checked."
"I haven't faced any stability issues using the solution. Stability-wise, I rate the solution a ten out of ten."
"You don't need to follow complex procedures to create a test run, test case, etc."
"I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests."
"The solution's real-time integration with JIRA is seamless."
"Being able to log into Defects, go right into JIRA, add that defect to the user story, right there at that point, means we connect all of that. That is functionality we haven't had in the past. As a communication hub, it works really well. It's pretty much a closed loop; it's all contained right there. There's no delay. You're getting from the defect to the system to JIRA to the developer."
"The JIRA integration is really important to us because it allows our business analysts to see test results inside the JIRA ticket and that we have met the definition of "done," and have made sure we tested to the requirements of the story."
"What I found most valuable in Tricentis qTest is that it doesn't require installation. You use it through the URL. It also has an excellent reporting feature."
"The integration with Selenium and other tools is one of the valuable features. Importing of test cases is also good."
"The main thing that really stuck out when we started using this tool, is the linkability of qTest to JIRA, and the traceability of tying JIRA requirement and defects directly with qTest. So when you're executing test cases, if you go to fail it, it automatically links and opens up a JIRA window. You're able to actually write up a ticket and it automatically ties it to the test case itself."
"Works well for test management and is a good testing repository."
"The platform needs improvement regarding performance and creating links."
"Reporting could be more flexible regarding repeating reports."
"I do see room for lots of improvement in it. In terms of usability, duplication with test cases and constant creation of projects isn't easy. There is also too much API integration into automation tools, which is not there in ALM with UFT. Instead of setting it up as a project and using it, we set it up as a system for usability. It also lacks in the traceability aspect. For traceability, you need to use the JIRA plugin and drag traceability on JIRA, but the functionality is still quite limited. The biggest gap is mainframe testing. It would be good if I could start with mainframe testing. Manual granting of access is another issue. There is no API that I could use with another system where it is automated. There is an API for loading somebody to a project but not for adding to the application."
"I have faced some issues with the integration between TestRail and Jira, which haven't been permanently resolved yet."
"The TestRail API to integrate reporting of automated tests is complete, but requires many requests to identify the appropriate entry."
"It would be nice if they would add an export to Word."
"It would be useful if it had its own issue management system. At the moment, it's purely a test management tool and you have to link to a defect management tool, like JIRA. It would be useful if there was an option to use its own defect management tool so that it's integrated and not two separate tools."
"Their customer support could be improved. Sometimes we struggle with that. It could be faster. Whenever we raise any query, they get back to you but the turnaround time is very slow."
"I would really love to find a way to get the results, into qTest Manager, of Jenkins' executing my Selenium scripts, so that when I look at everything I can look at the whole rather than the parts. Right now, I can only see what happens manually. Automation-wise, we track it in bulk, as opposed to the discrete test cases that are performed. So that connection point would be really interesting for me."
"The user interface has a somewhat outdated design, which is certainly an area that could be improved."
"I really can't stand the Defects module. It's not easy to use. ALM's... Defects Module is really robust. You can actually walk through each defect by just clicking an arrow... But with the qTest Defects module you can't do that. You have to run a query. You're pretty much just querying a database. It's not really a module, or at least a robust module. Everything is very manual."
"You can add what I believe are called suites and modules. I opened a ticket on this as to what's the difference. And it seems there's very little difference. In some places, the documentation says there's no difference. You just use them to organize how you want. But they're not quite the same because there are some options you can do under one and not the other. That gets confusing. But since they are very close to the same, people use them differently and that creates a lack of consistency."
"The support for Tricentis qTest has room for improvement. The response could be better."
"We feel the integration between JIRA and qTest could be done even better. It's not as user-friendly as qTest's other features. The JIRA integration with qTest needs to mature a lot... We need smarter execution with JIRA in the case of failures, so that the way we pull out the issues again for the next round is easy... Locating JIRA defects corresponding to a trait from the test results is something of a challenge."
"qTest offers a baseline feature where you can only base sort-order for a specific story or requirement on two fields. However, our company has so many criteria and has so many verticals that this baseline feature is not sufficient. We would want another field to be available in the sort order."
"As an admin, I'm unable to delete users. I'm only able to make a user inactive. This is a scenario about which I've already made a suggestion to qTest. When people leave the company, I should be able to delete them from qTest. I shouldn't have to have so many users."
TestRail is ranked 3rd in Test Management Tools with 21 reviews while Tricentis qTest is ranked 6th in Test Management Tools with 16 reviews. TestRail is rated 8.0, while Tricentis qTest is rated 8.4. The top reviewer of TestRail writes "A tool that provides effective test management and real-time reporting capabilities". On the other hand, the top reviewer of Tricentis qTest writes "Puts all our test cases in one location where everyone can see them. qTest also allows the segregation of different types of Testing". TestRail is most compared with Zephyr Enterprise, TFS, Tricentis Tosca, Sealights and PractiTest, whereas Tricentis qTest is most compared with Tricentis Tosca, OpenText ALM / Quality Center, Zephyr Enterprise, TFS and Panaya Test Dynamix. See our TestRail vs. Tricentis qTest report.
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