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Symantec Siteminder vs WSO2 Identity Server comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Siteminder
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Single Sign-On (SSO) (13th), Web Access Management (1st), Access Management (13th)
WSO2 Identity Server
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Customer Identity and Access Management (CIAM) (10th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Symantec Siteminder is designed for Single Sign-On (SSO) and holds a mindshare of 2.6%, down 2.9% compared to last year.
WSO2 Identity Server, on the other hand, focuses on Customer Identity and Access Management (CIAM), holds 3.0% mindshare, up 2.6% since last year.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Symantec Siteminder2.6%
Microsoft Entra ID11.3%
Okta Platform9.7%
Other76.4%
Single Sign-On (SSO)
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
WSO2 Identity Server3.0%
Okta Platform15.5%
Auth0 Platform14.1%
Other67.4%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.
Ritesh_Shah - PeerSpot reviewer
Senior Solution Architect at Hewlett Packard Enterprise
Utilizing key management and seamless single sign-on integration for enhanced user profile management
WSO2 Identity Server's key management feature stands out as a particularly impactful feature for enhancing security. Additionally, from a user perspective, the self-user portal and user profile management capabilities are highly valuable. It allows users to manage their profiles, change passwords, and offers a self-care portal type of functionality. The single sign-on capability integrates seamlessly with various platforms, including Google, Facebook, LDAP, and Active Directory, which supports rapid product launches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is reliable."
"This is one of the robust and stable product I have seen in my sixteen years of IT experience."
"Its flexibility and ease-of-use are the most valuable features."
"Whatever you're considering, this is a good solution."
"It's more efficient; we're providing immense security to the applications, to Chase, and we're securing 70 million customers in Chase."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"SAML is the best thing we're using right now because there is no need for creating an external account."
"It provides single sign on for our company’s intranet, so when you log in, you don't need to enter your name and a password, providing simple, secure access to company intranet sites."
"The product's initial setup phase is easy."
"Comprehensive ecosystem."
"It's very easy to implement everything."
"The solution gets the job done, and we don't have to do the main configuration."
"We use the solution for customer identity management, authenticating customers coming in through a web portal."
"The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features."
"The Identity Server has been able to manage our complete user base with ease - including authorization and authentication."
"The product provides easy integration between API manager and IT server components."
 

Cons

"The technical support could be better."
"It may be a good product, but I'd advise staying away from customizing it."
"I would prefer to see their SAML integration be a more streamlined and easier interface, more like PingFederate's interface."
"It's difficult to configure, and has a very old and challenging user interface."
"One of the features that needs improvement is the capability of implementing single sign-on in cloud."
"We had some performance-related issues that caused some outages. Outages actually happened pretty frequently back then."
"For us, getting to that person or to the second level of support is time consuming."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
"There needs to be a good support model and easy-to-understand documentation."
"This solution requires extensive knowledge to be used effectively as certain areas of its use are not user friendly."
"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally. They do not provide full-featured auditing and certification modules out of the box."
"The price of the product is an area of concern where improvements are required."
"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."
"The solution could improve its development from a user perspective."
"The high availability architecture has to be improved."
"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."
 

Pricing and Cost Advice

"The solution's pricing is competitive."
"CA solutions are generally expensive but for the customer the ROI is big."
"I recommend conducting a PoC on every available product before choose one."
"The licensing is fair for this solution."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The pricing is reasonable."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The price is quite comparable to the other enterprise-level solutions in that market."
"I have found the solutions license is priced competitively compared to others."
"We have to take their support, but that is a minimal charge if I'm comparing it to other identity managers."
"They should bring in some good pricing models to host the marketplace."
"I rate the product price an eight out of ten. There is a need to pay more for the extra features provided by the solution."
"WSO2 Identity Server is not an expensive solution."
"At this time we are working with the open-source version."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Insurance Company
8%
Marketing Services Firm
8%
Manufacturing Company
5%
Comms Service Provider
10%
Transportation Company
9%
Financial Services Firm
9%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
What is your experience regarding pricing and costs for WSO2 Identity Server?
The pricing is currently the same as the API Manager, so it's not surprising. Since we used it primarily for SSO and the self portal, there were no additional pricing concerns.
What needs improvement with WSO2 Identity Server?
Currently, all required features are supported. If new use cases for artificial intelligence arise, it could be beneficial to incorporate those. However, for our current projects, WSO2 Identity Ser...
What is your primary use case for WSO2 Identity Server?
We deployed WSO2 Identity Server to fulfill our single sign-on (SSO) requirements. Whenever we implement the API Manager, instead of using the API Manager's inbuilt key manager, we use WSO2 Identit...
 

Also Known As

SiteMinder, CA SSO, Layer7 SiteMinder
No data available
 

Overview

 

Sample Customers

British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Nutanix, ELM, AlmavivA, BDigital, StubHub, M-creations, MedVision360
Find out what your peers are saying about Symantec Siteminder vs. WSO2 Identity Server and other solutions. Updated: March 2020.
885,264 professionals have used our research since 2012.