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Symantec Endpoint Security vs ZoneAlarm comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
144
Ranking in other categories
Endpoint Protection Platform (EPP) (13th)
ZoneAlarm
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
14
Ranking in other categories
Anti-Malware Tools (22nd)
 

Mindshare comparison

While both are Endpoint Security solutions, they serve different purposes. Symantec Endpoint Security is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 3.8%, down 4.8% compared to last year.
ZoneAlarm, on the other hand, focuses on Anti-Malware Tools, holds 2.7% mindshare, up 2.0% since last year.
Endpoint Protection Platform (EPP)
Anti-Malware Tools
 

Featured Reviews

MohammadAlshatreet - PeerSpot reviewer
Resolve support issues promptly while optimizing system resource usage
I use the solution primarily for scanning and identifying threats, which is essential in determining the percentage of resources used, such as CPU and hard disk. It's important to balance resource consumption to maintain operational efficiency. Furthermore, the incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
Bala_Krishna - PeerSpot reviewer
Security suite has protected individual devices from threats, while installation and network features require improvements
BIG-IP is actually the LTM, Link Load Balancer, which comes with ASM, meaning Application Security Module. It consists of multiple modules, such as ASM, SWG, and a domain DNS manager. ZoneAlarm allows defining trusted and public networks, which helps maintain security in public Wi-Fi environments. It offers comprehensive protection, securing PCs against threats. Users do not experience any system slowdowns while scanning. Harmony Browser protects all your browsing activity and is bundled with Harmony Endpoint and Harmony Connect. It provides a small but effective security layer and sometimes comes packaged with the larger Harmony suite.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the intrusion prevention and Sonar features."
"Great security and very user friendly."
"Symantec Endpoint Security is very stable, and I would rate it ten out of ten for stability."
"The anti-virus and firewall policies are the most valuable features of this solution."
"SEP, the entire suite of components, provides good endpoint protection."
"The firewall, malware, and anti-virus protection have earned its keep in times past by catching the unexpected."
"The solution can scale."
"I like the additional features that come with it. The firewall feature and the encryption feature that they throw in are good as well. Another thing that I like about Symantec is that it runs on different platforms, not just on Windows."
"The product's most valuable feature is the detection engine due to its ability to identify threats."
"The solution really focused on giving more security than an antivirus."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"The phone access scan stands out as the most valuable feature for me."
"The solution maintains reasonable scalability."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"It is quick and easy to configure."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
 

Cons

"If there is a suspicious file, it is put into a sandbox where Symantec does an analysis. After the analysis, Symantec marks the file as a risk, but it doesn't blacklist or block the file. If a file is already known to be harmful, I would like them to automatically block or blacklist it to reduce the damage."
"I would like to see fileless attack protection."
"I would like to see a hybrid version of this solution that covers both in-house and cloud-based servers."
"The solution should have more integration with other platforms."
"There are limitations because everyone these days has hybrid working; however, the endpoint does not work for us unless we are connected to a VPN, which is a major limitation."
"Symantec isn't good in terms of updating customers about updates. You'd normally have to search it out. Sometimes, the update process for the administration and management console can be a bit intimidating, and it can be quite inconvenient to get the updates. That's because when you have to do the update, you have to update the management console, and then you need to update the clients. Their application that's installed on desktops and servers needs to go hand in hand with the management console. Sometimes, it's a bit unwieldy to see that process through."
"Managements' number one item on the "Wish List" would have to do with the real-time scan of external media inserted into any client."
"The overall quality of the product needs to be improved because with the last session we had several issues with new versions. Also, the solution needs better protections."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
"The solution's efficiency in threat containment and overall protection needs improvement."
"They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates."
"They need to update and improve the features available for Mac."
"The support is not always so effective."
 

Pricing and Cost Advice

"The licensing is okay. Symantec has a very granular licensing model, so you only buy what you need."
"One great benefit is we do not need to activate a license for every endpoint. The price is fair."
"The problem is Symantec is more expensive than other vendors."
"We have some customers on a one-year license and others on a three-year license."
"Pricing and licensing for our country is very good. It's not that expensive and the endpoint security is very good. It's not as cheap as some others, but they are not as good."
"I am not sure of the initial cost, but the yearly renewals are quite affordable, which is a good thing. The price seems to have come down in recent years, and with the alternatives that are out there, such as Microsoft Defender, it needs to maintain that affordability to make it attractive."
"This is not the cheapest product and I know others that are most cost-effective, although it is difficult to compare because it depends on the features."
"I rate the product's pricing a six out of ten."
"The pricing is reasonable, with a yearly renewal license costing seventy dollars."
"This is a freeware product and I recommend using it."
"I rate the product pricing a seven out of ten."
"We have to pay a yearly licensing fee for ZoneAlarm, which is cheap."
"We use the free version of the software, but it can be upgraded to the paid Extreme Security edition."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Computer Software Company
15%
Comms Service Provider
12%
Hospitality Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
What do you like most about ZoneAlarm?
ZoneAlarm protects all computers from viruses, spyware, and hackers.
What needs improvement with ZoneAlarm?
As for improvements, ZoneAlarm enhances Check Point’s solution by having a very efficient engine. The engine checks all components of the device, such as the memory process, to detect and stop thre...
 

Also Known As

Symantec EPP, Symantec Endpoint Protection (SEP)
No data available
 

Overview

 

Sample Customers

Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Terma, Optix, Samsung Research Amercia, SF Police Credit Union, Independence Care System, Mattias Thomsen, Carmel Partners, Desert Research Institute, CRIF, FXCM Inc, US State Agency
Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: August 2025.
865,295 professionals have used our research since 2012.