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Symantec Content Analysis vs Trend Micro ScanMail [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Content Analysis
Average Rating
7.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
Anti-Malware Tools (51st)
Trend Micro ScanMail [EOL]
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Mel Stevenson - PeerSpot reviewer
Security Consultant at DXC Technology
The solution can be used for malware scanning, but its alerting and reporting could be improved
We use Symantec Content Analysis for malware scanning. Symantec Content Analysis is used to scan for viruses The solution's alerting and reporting are basic and could use some improvement. I have been working with Symantec Content Analysis since 2006. I rate Symantec Content Analysis an eight…
Sabbir Rubayat - PeerSpot reviewer
Sr. Manager (Technology) at Contessabd
Has struggled with poor documentation and limited tuning options but supports basic protection needs
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be honest, it's not that effective. Their Threat Scan Engine has features that don't work properly; they have features that really don't work properly. Their solution provides writing style verification, but this solution comes with false positives 60% of the time. There is no way from their portal to fix it; you can either turn it off or turn it on. The solution has many bugs. I will recommend Microsoft first for replacing Trend Micro ScanMail, then Barracuda, but the problem with Barracuda is that for impersonation solutions, it doesn't work well. There are many features, but you cannot tune the product. Being able to tune a product is really important; such as adjusting settings to be aggressive, minimal, or to exclude certain things. These are the most important considerations when purchasing a product. When impersonation is needed, but there are false positives, there should be an option to tune the product. Barracuda and Trend Micro Deep Security lack this feature, which is pathetic.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use Symantec Content Analysis for malware scanning."
"The analysis part is good."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"What I like the most about Trend Micro ScanMail is its easiness."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"Trend Micro ScanMail is scalable at different levels."
"Its integration with mail platforms is valuable."
"I like that Trend Micro ScanMail is very effective and quite strong."
 

Cons

"The solution's alerting and reporting are basic and could use some improvement."
"Even Trend Micro ScanMail support staff are not familiar with this product."
"The price could be better. But it would be better if they made it a little cheaper and more cost-effective."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"The sandboxing part can be improved."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
 

Pricing and Cost Advice

"Symantec Content Analysis is a very expensive solution."
"It is an expensive solution. I rate the pricing a seven out of ten."
"It's a yearly subscription, but the price could be better."
"Its price is okay. It is not too high."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Manufacturing Company
10%
Comms Service Provider
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
 

Questions from the Community

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Earn 20 points
What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their pricing is standard.
What needs improvement with Trend Micro ScanMail?
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be...
What advice do you have for others considering Trend Micro ScanMail?
I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experience with Trend Micro ScanMail but can provide some insights. I purchased it from ...
 

Also Known As

Symantec Content & Malware Analysis, Symantec Content and Malware Analysis
ScanMail
 

Overview

 

Sample Customers

OLFA, Ricoh, McKesson, COTA, ABS-CBN, Finastra, KAKUDAI, SGN, Caravel, KORAMIS, Snapper, Budapest Bank, Rockwell Automation
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Microsoft, SentinelOne, Check Point Software Technologies and others in Anti-Malware Tools. Updated: June 2026.
903,118 professionals have used our research since 2012.