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Symantec Content Analysis vs Trend Micro ScanMail comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Content Analysis
Ranking in Anti-Malware Tools
39th
Average Rating
7.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Trend Micro ScanMail
Ranking in Anti-Malware Tools
18th
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Anti-Malware Tools category, the mindshare of Symantec Content Analysis is 0.2%, down from 0.3% compared to the previous year. The mindshare of Trend Micro ScanMail is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Mel Stevenson - PeerSpot reviewer
The solution can be used for malware scanning, but its alerting and reporting could be improved
We use Symantec Content Analysis for malware scanning. Symantec Content Analysis is used to scan for viruses The solution's alerting and reporting are basic and could use some improvement. I have been working with Symantec Content Analysis since 2006. I rate Symantec Content Analysis an eight…
Jaffar Ali - PeerSpot reviewer
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use Symantec Content Analysis for malware scanning."
"The analysis part is good."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"What I like the most about Trend Micro ScanMail is its easiness."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"I like that Trend Micro ScanMail is very effective and quite strong."
"Its integration with mail platforms is valuable."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
 

Cons

"The solution's alerting and reporting are basic and could use some improvement."
"The sandboxing part can be improved."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
 

Pricing and Cost Advice

"Symantec Content Analysis is a very expensive solution."
"It is an expensive solution. I rate the pricing a seven out of ten."
"It's a yearly subscription, but the price could be better."
"Its price is okay. It is not too high."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Manufacturing Company
10%
Government
10%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Symantec Content Analysis?
We use Symantec Content Analysis for malware scanning.
What is your experience regarding pricing and costs for Symantec Content Analysis?
Symantec Content Analysis is a very expensive solution. On a scale from one to ten, where one is very cheap, and ten is very expensive, I rate the solution's pricing a nine out of ten.
What needs improvement with Symantec Content Analysis?
The solution's alerting and reporting are basic and could use some improvement.
What do you like most about Trend Micro ScanMail?
What I like the most about Trend Micro ScanMail is its easiness.
What is your experience regarding pricing and costs for Trend Micro ScanMail?
Trend Micro ScanMail is priced in the middle range—not too expensive and not too cheap. In my experience, there are more costly solutions available, but this one provides a balanced cost.
What needs improvement with Trend Micro ScanMail?
I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database.
 

Also Known As

Symantec Content & Malware Analysis, Symantec Content and Malware Analysis
ScanMail
 

Overview

 

Sample Customers

OLFA, Ricoh, McKesson, COTA, ABS-CBN, Finastra, KAKUDAI, SGN, Caravel, KORAMIS, Snapper, Budapest Bank, Rockwell Automation
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Microsoft, SentinelOne, VirusTotal and others in Anti-Malware Tools. Updated: January 2025.
861,390 professionals have used our research since 2012.