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Survicate vs UserVoice comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Survicate
Ranking in Customer Feedback Management
17th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Survey Software (17th)
UserVoice
Ranking in Customer Feedback Management
14th
Average Rating
8.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Customer Feedback Management category, the mindshare of Survicate is 1.9%, down from 4.7% compared to the previous year. The mindshare of UserVoice is 9.6%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Feedback Management
 

Featured Reviews

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it_user494850 - PeerSpot reviewer
The knowledge base was instrumental in elevating our self-help tools for clients. We took all of our user guides to the cloud, as well as other client-facing documents.
I would like to see more flexibility in UserVoice when it comes to content sharing / privacy. We have clients with custom builds, and I would like to have an easy way to host all of their custom content in the same KB and maintain those articles that are only visible to those clients. When I was with ReadyPoint, we had public content (applicable to every client) and private content (applicable only to one client's customizations, etc.). We were told by UserVoice that there was not a way to control who could see what content on a KB at the article level, and so parts of the information available on the KB (for example, the article about logging in and password setup) was not applicable to a large section of our clients (who had a custom login screen), and therefore caused lots of confusion.
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Comparisons

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Overview

 

Sample Customers

GetResponse, UnBounce, T Mobile, University of Southampton, Nationale Nederlanden, BASIS, Colorescience, McKinsey & Company, Laurens Coster, UBT North America
PicCollage, FullContact, Bing Ads, zynga, Microsoft, Zillow, hootsuite, Sephora