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Splunk Observability Cloud vs Turbo360 (Formerly Serverless360) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
8th
Ranking in Cloud Monitoring Software
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
71
Ranking in other categories
Network Monitoring Software (6th), IT Infrastructure Monitoring (7th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)
Turbo360 (Formerly Serverle...
Ranking in Application Performance Monitoring (APM) and Observability
69th
Ranking in Cloud Monitoring Software
49th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Cloud Management (53rd), Cloud Cost Management (31st)
 

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Splunk Observability Cloud is 2.0%, up from 1.2% compared to the previous year. The mindshare of Turbo360 (Formerly Serverless360) is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Splunk Observability Cloud2.0%
Turbo360 (Formerly Serverless360)0.3%
Other97.7%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Taiwo Ige - PeerSpot reviewer
Alerting improves incident response across teams and enables faster awareness before customer impact
Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.
reviewer1868589 - PeerSpot reviewer
Great topic subscription monitoring, helpful management, and useful for audits
Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications. One more thing to note is that their support team was always ready to clear all our doubts regarding the product but we feel that it would be much appreciated if they could share with us the required resources to get new customers like us well-versed in traversing through different modules of the product. These are the very few areas where Serverless360 can be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's beneficial for monitoring performance and infrastructure, especially when deploying applications with multiple versions with Git."
"The ability to create custom dashboards is one of the best features and that's typically why most people deploy Splunk. Users can create dashboards for just about anything."
"The most valuable feature is the ability to customize dashboards based on my queries or any other customization I may need."
"We haven't really experienced any glitches or bugs."
"The most valuable features are troubleshooting and optimizing application performance."
"I manage six tools, but Splunk Observability Cloud is one of my favorites, and I aspire to build my career specializing in it because it has great features, more attention in the market, and is a relatively new tool with promising growth."
"With the metrics collection, I can proactively find incidents and work on the major issues when they happen and predict these issues."
"The features are pretty much ready out of the box."
"It offers all the core capabilities we need to manage and monitor our Azure services."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
 

Cons

"The dashboards are used mainly to visualize information about the infrastructure, but it isn't easy to construct or use the dashboards. While we tried to resolve the issue by calling support, it would be easier if they had an AI co-pilot to identify the problem and help you solve it."
"The price has room for improvement."
"They can improve the flow system and the keyword language. It has predefined keywords, but they can be improved."
"There is room for improvement in the alerting system, which is complicated and has less documentation available."
"Once you see the issues related to the scalability part, you need to understand that it is a warning triangle. After seeing the warning triangle, you need to realize that you cannot trust any of the numbers you see in the chart because it is not a complete, full data set."
"Particularly what we're having is disconnection from the cloud console, where we will be working in it and receive a message saying that we've been disconnected and have to wait for it to come up."
"The RUM part of Splunk Observability Cloud can be improved significantly."
"The UI of Splunk Observability Cloud is one of the major issues; it's old and has been there for more than 10 years, acquired by other applications from other companies. It's time to reinvent how the UI is going to work with the AI modules and integrations, making it softer and cleaner."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
 

Pricing and Cost Advice

"The solution's pricing is costly."
"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
"Splunk APM is expensive."
"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."
"It is expensive."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"It appears to be expensive compared to competitors."
"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Retailer
8%
Manufacturing Company
8%
Computer Software Company
27%
Manufacturing Company
13%
Financial Services Firm
12%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise10
Large Enterprise43
No data available
 

Questions from the Community

What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
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Earn 20 points
 

Also Known As

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
Serverless360
 

Overview

 

Sample Customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF
Find out what your peers are saying about Splunk Observability Cloud vs. Turbo360 (Formerly Serverless360) and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.