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Splunk Observability Cloud vs Turbo360 (Formerly Serverless360) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
6th
Ranking in Cloud Monitoring Software
5th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
88
Ranking in other categories
Network Monitoring Software (7th), IT Infrastructure Monitoring (7th), Container Management (6th), Digital Experience Monitoring (DEM) (3rd)
Turbo360 (Formerly Serverle...
Ranking in Application Performance Monitoring (APM) and Observability
66th
Ranking in Cloud Monitoring Software
38th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Cloud Management (47th), Cloud Cost Management (30th)
 

Mindshare comparison

As of June 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Splunk Observability Cloud is 2.3%, up from 1.8% compared to the previous year. The mindshare of Turbo360 (Formerly Serverless360) is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Splunk Observability Cloud2.3%
Turbo360 (Formerly Serverless360)0.7%
Other97.0%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

PK
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
Unified observability has improved real-time governance and now drives data-led decisions
Log Observer Connect is embedded here, but we are facing some delays in centralized log collection and analysis, which can be further fastened. We are collecting all the data metrics and decision-making insights, but all these data-driven decisions coming from different applications are not connected somewhere. A consolidated form or correlation of these insights is not happening between each other due to which we feel we are missing something significant. Some generalized feedback includes that predictive alerts or alarms which can be integrated with AI-driven alarms and alerting features should be established so that there is AI-driven intelligence and anomaly detection happening with a complete systematic process in service delivery. Application dependencies are huge, and business and operational dashboards should be improved. Right now there are very interactive custom dashboards, and every now and then, the personalization of enhancements keeps happening. KPI monitoring, executive reporting, and analytics have definitely been introduced to a great extent. There are few things in cloud-native monitoring, such as integration with AWS and Azure, where we sometimes do face lags. Those things can definitely be improved upon. I have used Datadog and Dynatrace before using Splunk Observability Cloud. Datadog was definitely recommended by most of our peers because of its very strong comprehensive observability and very strong and unique dashboard systems. Dynatrace was also very good because they have offered a lot of AI-driven analysis methods and processes, which was helping our organization a lot. Since our organization has a very strong IT ecosystem for agriculture, very different kinds of customized things are required.
reviewer1868589 - PeerSpot reviewer
Python Engineer at Msys Technologies
Great topic subscription monitoring, helpful management, and useful for audits
Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications. One more thing to note is that their support team was always ready to clear all our doubts regarding the product but we feel that it would be much appreciated if they could share with us the required resources to get new customers like us well-versed in traversing through different modules of the product. These are the very few areas where Serverless360 can be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are happy with what we have, how it is deployed and how it serves the need we have deployed it to fill."
"The Add data feature lets you gather any type of log and easily analyze it, which is easier than using other solutions like ArcSight or Elasticsearch, and we can use these logs with our data processes to explain our situation."
"After moving to Splunk Observability Cloud, it is almost zero downtime."
"The dashboards are the features of Splunk Observability Cloud that I appreciate the most, providing visual representation of all data and text, which has benefited my organization by speeding up people's jobs and allowing a place to monitor all logs, as there are usually thousands of entries coming in which can become very disorderly."
"Splunk Infrastructure Monitoring reduces our mean time to resolve. We are more proactive than reactive."
"The features are pretty much ready out of the box."
"Splunk Observability Cloud is effective for detecting anomalies and preventing system outages."
"Customer service and technical support respond very quickly."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
"Serverless360 transformed the way our organizations manage Azure and hybrid integrations."
"That is exactly where Serverless360 helped us by bringing in both Service Bus management and monitoring under the same hood."
"It offers all the core capabilities we need to manage and monitor our Azure services."
 

Cons

"The UI of Splunk Observability Cloud is one of the major issues; it's old and has been there for more than 10 years, acquired by other applications from other companies. It's time to reinvent how the UI is going to work with the AI modules and integrations, making it softer and cleaner."
"Support from Splunk is not very helpful because Splunk doesn't have a dedicated APM; they only have one APM engineer in Korea."
"I would like to see a very detailed tutorial about it and how any newcomer can be able to use it."
"There's no standard use case available where you can see the utilization of the number of use cases I have."
"They do not have all the features that I expect right now."
"Regarding the negative side, I think the licensing can be much better because it is based upon host units and there is additional licensing for the number of traces that I can bring in."
"I believe that areas of Splunk Observability Cloud that could be improved include the initial setup and instrumentation costs, which take more time for APM."
"Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
 

Pricing and Cost Advice

"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."
"It is expensive."
"Splunk APM is a very cost-efficient solution."
"Splunk Infrastructure Monitoring is an expensive solution."
"The solution's pricing is costly."
"The pricing is based on several factors, including the scale of deployment."
"This is an expensive solution."
"Splunk Observability Cloud is expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
Construction Company
17%
Financial Services Firm
16%
Computer Software Company
13%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise8
Large Enterprise55
No data available
 

Questions from the Community

What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
What advice do you have for others considering SignalFx?
We're a customer and end-user. Currently, in France, we cannot use the artificial intelligence option. While this option is enabled for the United States and many countries, it's not yet available ...
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Also Known As

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
Serverless360
 

Overview

 

Sample Customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF
Find out what your peers are saying about Splunk Observability Cloud vs. Turbo360 (Formerly Serverless360) and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.