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Splunk Observability Cloud vs Turbo360 (Formerly Serverless360) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
5th
Ranking in Cloud Monitoring Software
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
106
Ranking in other categories
Network Monitoring Software (5th), IT Infrastructure Monitoring (2nd), Container Management (10th), Digital Experience Monitoring (DEM) (3rd)
Turbo360 (Formerly Serverle...
Ranking in Application Performance Monitoring (APM) and Observability
70th
Ranking in Cloud Monitoring Software
34th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Cloud Management (47th), Cloud Cost Management (33rd)
 

Mindshare comparison

As of November 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Splunk Observability Cloud is 2.6%, up from 2.0% compared to the previous year. The mindshare of Turbo360 (Formerly Serverless360) is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Splunk Observability Cloud2.6%
Turbo360 (Formerly Serverless360)0.7%
Other96.7%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

PK
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
Unified observability has improved real-time governance and now drives data-led decisions
Log Observer Connect is embedded here, but we are facing some delays in centralized log collection and analysis, which can be further fastened. We are collecting all the data metrics and decision-making insights, but all these data-driven decisions coming from different applications are not connected somewhere. A consolidated form or correlation of these insights is not happening between each other due to which we feel we are missing something significant. Some generalized feedback includes that predictive alerts or alarms which can be integrated with AI-driven alarms and alerting features should be established so that there is AI-driven intelligence and anomaly detection happening with a complete systematic process in service delivery. Application dependencies are huge, and business and operational dashboards should be improved. Right now there are very interactive custom dashboards, and every now and then, the personalization of enhancements keeps happening. KPI monitoring, executive reporting, and analytics have definitely been introduced to a great extent. There are few things in cloud-native monitoring, such as integration with AWS and Azure, where we sometimes do face lags. Those things can definitely be improved upon. I have used Datadog and Dynatrace before using Splunk Observability Cloud. Datadog was definitely recommended by most of our peers because of its very strong comprehensive observability and very strong and unique dashboard systems. Dynatrace was also very good because they have offered a lot of AI-driven analysis methods and processes, which was helping our organization a lot. Since our organization has a very strong IT ecosystem for agriculture, very different kinds of customized things are required.
reviewer1868589 - PeerSpot reviewer
Python Engineer at Msys Technologies
Great topic subscription monitoring, helpful management, and useful for audits
Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications. One more thing to note is that their support team was always ready to clear all our doubts regarding the product but we feel that it would be much appreciated if they could share with us the required resources to get new customers like us well-versed in traversing through different modules of the product. These are the very few areas where Serverless360 can be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer service and technical support respond very quickly."
"The out-of-the-box customizable dashboards provided by Splunk Observability Cloud are effective in showcasing IT performance to business leaders."
"A problem that previously took four to five hours is now completed automatically through Splunk Observability Cloud and DevOps SRE agent integration in just a couple of minutes."
"The most valuable features are troubleshooting and optimizing application performance."
"Splunk Observability Cloud has optimized our solutions and helped us understand the metrics."
"The features of Splunk Observability Cloud that I prefer the most are its all-encompassing licensing model, which is comparatively better than others in the market."
"Splunk Observability Cloud has helped to improve my operational performance because it is useful for my company, helping to solve issues, reduce the manpower, and reduce the man-time to solve it."
"The most beneficial aspect of Splunk APM is the ATM, which is the map displaying the inbound and outbound relationships of the microservices, as well as the traffic between these dependencies. This feature provides us with valuable insights and helps us understand the interactions between different microservices."
"It offers all the core capabilities we need to manage and monitor our Azure services."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
"Serverless360 transformed the way our organizations manage Azure and hybrid integrations."
"That is exactly where Serverless360 helped us by bringing in both Service Bus management and monitoring under the same hood."
 

Cons

"There is a lot of room for improvement with the automation."
"To improve Splunk Observability Cloud, we need more applications to be included in the observability so that more applications can have agents to monitor them and bring that information to the cloud."
"Overall, I would rate Splunk Observability Cloud a three out of ten."
"Splunk Observability Cloud's customer support could be better as I think response times are pretty slow compared to the Splunk Cloud product."
"I need a tool that can deal with all the security solutions that will find security monitoring compliance requirements, so I'll stick to BigFix over Splunk because I'm not that big a fan of Splunk, to be honest."
"Particularly what we're having is disconnection from the cloud console, where we will be working in it and receive a message saying that we've been disconnected and have to wait for it to come up."
"I would like to see a very detailed tutorial about it and how any newcomer can be able to use it."
"Splunk's functionality could be improved by adding database connectors for other platforms like AWS and Azure."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
 

Pricing and Cost Advice

"It appears to be expensive compared to competitors."
"Splunk Infrastructure Monitoring is an expensive solution."
"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."
"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."
"The solution's pricing is costly."
"Splunk APM is a very cost-efficient solution."
"This is an expensive solution."
"Splunk Observability Cloud is expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Outsourcing Company
8%
Comms Service Provider
7%
Construction Company
19%
Comms Service Provider
15%
Financial Services Firm
14%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise9
Large Enterprise70
No data available
 

Questions from the Community

What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
What advice do you have for others considering SignalFx?
We're a customer and end-user. Currently, in France, we cannot use the artificial intelligence option. While this option is enabled for the United States and many countries, it's not yet available ...
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Also Known As

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
Serverless360
 

Overview

 

Sample Customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF
Find out what your peers are saying about Splunk Observability Cloud vs. Turbo360 (Formerly Serverless360) and other solutions. Updated: October 2026.
920,769 professionals have used our research since 2012.