We performed a comparison between Splunk ITSI (IT Service Intelligence) and Turbo360 (Formerly Serverless360) based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the Glass Tables. It gives you a nice, good overview of your KPIs. It's really slick and clean."
"Splunk ITSI helps us secure our environment by allowing us to create automatons that run when alerts are triggered."
"It's scalable and expands well."
"The solution has been stable."
"The KPS used to automate the integration policy is the most valuable feature of Splunk ITSI."
"The observability is great and valuable."
"Alerts and episodes are valuable to me."
"One particularly useful feature of Splunk ITSI is the ability to create custom services."
"It offers all the core capabilities we need to manage and monitor our Azure services."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
"Splunk ITSI lacks out-of-the-box solutions for enterprise users."
"It is pretty okay. I am not sure whether the current release has already moved to the new framework where instead of the glass tables, we can directly use the Dashboard Studio. It would be nice to have that integrated into the same framework."
"Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could adjust that, it would be ideal."
"We're using predictive analytics, and there are three or four algorithms. It would be helpful if this process were more standardized and scalable."
"We'd like them to show more inputs on the dashboard."
"Splunk ITSI consumes a lot of CPU resources."
"It was an intimidating tool for us to jump into at the beginning."
"The dashboard queries should be improved. More queries should be suggested in order to produce better dashboards."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
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Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 30 reviews while Turbo360 (Formerly Serverless360) is ranked 41st in Application Performance Monitoring (APM) and Observability with 2 reviews. Splunk ITSI (IT Service Intelligence) is rated 8.2, while Turbo360 (Formerly Serverless360) is rated 9.0. The top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". On the other hand, the top reviewer of Turbo360 (Formerly Serverless360) writes "Great topic subscription monitoring, helpful management, and useful for audits". Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and BMC TrueSight Operations Management, whereas Turbo360 (Formerly Serverless360) is most compared with Azure Monitor. See our Splunk ITSI (IT Service Intelligence) vs. Turbo360 (Formerly Serverless360) report.
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