Splunk Enterprise Security and Splunk ITSI compete in cybersecurity and IT operations. Splunk ITSI appears to have the upper hand due to its advanced features and overall value.
Features: Splunk Enterprise Security offers threat detection, incident response, and real-time monitoring. Splunk ITSI provides advanced analytics, predictive insights, and service monitoring capabilities.
Room for Improvement: Splunk Enterprise Security users suggest improvements in configuration and performance optimization. Splunk ITSI users seek better integration capabilities and more intuitive customization options. Both products can enhance user access and reporting efficiency.
Ease of Deployment and Customer Service: Splunk Enterprise Security reports prolonged deployment times and a need for better out-of-the-box solutions. Splunk ITSI receives better feedback on deployment simplicity and consistent customer support.
Pricing and ROI: Splunk Enterprise Security involves high setup costs and significant resource investment with satisfactory ROI. Splunk ITSI, despite its higher initial cost, is seen as offering better long-term value and a better perceived ROI.
The documentation for Splunk Enterprise Security is outstanding. It is well-organized and easy to access.
We couldn't calculate what would have been the cost if they had actually gotten compromised; however, they were in the process, so every investment was returned immediately.
On average, my SecOps team takes probably at least a quarter of the time, if not more, to remediate security incidents with Splunk Enterprise Security compared to our previous solution.
We have paid for Splunk support, and we’re not on the free tier hoping for assistance; we are a significant customer and invest a lot in this service.
I have had nothing but good experiences with Splunk support, receiving timely and helpful replies.
We've had great customer success managers who have helped us navigate scaling from 600 gigs to 30 terabytes.
The technical support is excellent, and I would rate it at ten.
We currently rely on disaster recovery and backup recovery, which takes time to recover, during which you're basically blind, so I'm pushing my leadership team to switch over to a clustering environment for constant availability.
They struggle a bit with pure virtual environments, but in terms of how much they can handle, it is pretty good.
It is easy to scale.
Splunk is highly scalable, with the ability to expand efficiently.
They test it very thoroughly before release, and our customers have Splunk running for months without issues.
Splunk has been very reliable and very consistent.
It provides a stable environment but needs to integrate with ITSM platforms to achieve better visibility.
The setup, however, must be done correctly as incorrect deployment can lead to issues.
Improving the infrastructure behind Splunk Enterprise Security is vital—enhanced cores, CPUs, and memory should be prioritized to support better processing power.
Splunk Enterprise Security is not something that automatically picks things; you have to set up use cases, update data models, and link the right use cases to the right data models for those detections to happen.
For any future enhancements or features, such as MLTK and SOAR platform integration, we need more visibility, training, and certification for the skilled professionals who are working.
Splunk ITSI could benefit from including more features that other solutions support, such as vulnerability management modules.
I saw clients spend two million dollars a year just feeding data into the Splunk solution.
The platform requires significant financial investment and resources, making it expensive despite its comprehensive features.
I find it to be affordable, which is why every industry uses it.
Splunk ITSI tends to be more expensive compared to some open-source solutions.
This capability is useful for performance monitoring and issue identification.
I assess Splunk Enterprise Security's insider threat detection capabilities for helping to find unknown threats and anomalous user behavior as great.
Splunk Enterprise Security provides the foundation for unified threat detection, investigation, and response, enabling fast identification of critical issues.
Splunk ITSI allows for integration with threat intelligence, enabling my organization to correlate more than two events for generating alerts.
Product | Market Share (%) |
---|---|
Splunk Enterprise Security | 9.3% |
Wazuh | 10.9% |
IBM Security QRadar | 7.2% |
Other | 72.6% |
Product | Market Share (%) |
---|---|
Splunk ITSI (IT Service Intelligence) | 2.7% |
PagerDuty Operations Cloud | 22.5% |
Opsgenie | 13.7% |
Other | 61.1% |
Company Size | Count |
---|---|
Small Business | 110 |
Midsize Enterprise | 48 |
Large Enterprise | 255 |
Company Size | Count |
---|---|
Small Business | 11 |
Midsize Enterprise | 9 |
Large Enterprise | 32 |
Splunk Enterprise Security delivers powerful log management, rapid searches, and intuitive dashboards, enhancing real-time analytics and security measures. Its advanced machine learning and wide system compatibility streamline threat detection and incident response across diverse IT environments.
Splunk Enterprise Security stands out in security operations with robust features like comprehensive threat intelligence and seamless data integration. Its real-time analytics and customizable queries enable proactive threat analysis and efficient incident response. Integration with multiple third-party feeds allows detailed threat correlation and streamlined data visualization. Users find the intuitive UI and broad compatibility support efficient threat detection while reducing false positives. Despite its strengths, areas such as visualization capabilities and integration processes with cloud environments need enhancement. Users face a high learning curve, and improvements in automation, AI, documentation, and training are desired to maximize its potential.
What Are the Key Features of Splunk Enterprise Security?In specific industries like finance and healthcare, Splunk Enterprise Security is instrumental for log aggregation, SIEM functionalities, and compliance monitoring. Companies leverage its capabilities for proactive threat analysis and response, ensuring comprehensive security monitoring and integration with various tools for heightened operational intelligence.
Splunk IT Service Intelligence (ITSI) is a powerful analytics-driven monitoring and analytics solution that provides real-time insights into the health and performance of IT services.
It enables organizations to proactively identify and resolve issues, optimize service delivery, and improve overall IT operations. With its advanced machine learning capabilities, ITSI automatically detects anomalies, predicts future events, and prioritizes alerts based on business impact.
The solution offers a centralized view of IT services, allowing users to visualize and analyze data from multiple sources in a single dashboard. ITSI also provides customizable KPIs, service-level agreements (SLAs), and key performance indicators (KPIs) to measure and track service performance.
With its intuitive interface and powerful analytics capabilities, Splunk ITSI empowers IT teams to deliver reliable and efficient services, ensuring maximum uptime and customer satisfaction.
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