We performed a comparison between Splashtop Remote Support and Zoho Assist based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."The ability to use mobile devices is helpful because we can support our clients from anywhere."
"The initial setup is simple."
"The tool's most valuable features are pricing and easy management."
"The solution is very fast."
"It is a scalable solution. "
"Screen monitoring and screen sharing, as well as screen remote control, are all very useful features."
"Technical support is easy to reach."
"Splashtop Remote Support needs to improve customization."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
"The solution should add more options and tools for shortcuts, administration, etc."
"The integration features could be better."
"Support could be more knowledgeable."
"It could be integrated with IT management tools."
"They do have some glitches in the microphone and speaker, especially during remote access."
Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews while Zoho Assist is ranked 22nd in Remote Access with 3 reviews. Splashtop Remote Support is rated 8.0, while Zoho Assist is rated 8.6. The top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". On the other hand, the top reviewer of Zoho Assist writes "Secure, reliable, and great for remote access". Splashtop Remote Support is most compared with Microsoft Remote Desktop Services, Parallels Access, TeamViewer, LogMeIn Rescue and ConnectWise ScreenConnect, whereas Zoho Assist is most compared with .
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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.