


Sophos XG and Zscaler Cloud Firewall are active participants in the network security market. Sophos XG appears to have an edge with its extensive set of features offering a strong defense for on-premises setups.
Features: Sophos XG shines in web and application filtering, wireless integration, and email protection with encryption, ensuring solid threat protection through IPS, anti-malware, and web protection. Zscaler Cloud Firewall excels with its cloud-based approach, offering effective web security, CASB, and DLP capabilities, which cater to cloud application security and user experience.
Room for Improvement: Users of Sophos XG suggest improvements in centralized management, VPN stability, and reporting capabilities, with a focus on simplifying the interface and enhancing documentation. Zscaler Cloud Firewall has feedback indicating challenges in integration settings, limited data center reach in certain locations, and a desire for a more flexible pricing model, including better visibility and features like reverse proxies for DLP.
Ease of Deployment and Customer Service: Sophos XG is deployable in hybrid environments with strengths in on-premises support, yet there are some concerns about delayed support responses. Zscaler Cloud Firewall stands out in cloud deployment ease but receives mixed feedback on customer service, emphasizing issues with responsiveness and reliability.
Pricing and ROI: Sophos XG offers mid-range competitive pricing with options for hardware and software bundles that attract small to medium-sized businesses due to their cost-effectiveness. In contrast, Zscaler Cloud Firewall is perceived as expensive, particularly by smaller businesses, and could benefit from more flexible pricing models. Both solutions demonstrate positive ROI by enhancing security processes and reducing threat-induced downtimes.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
The graphical interface of Sophos XG simplifies configurations, saving time in support and troubleshooting compared to the Linux-based solution I previously used.
We purchased endpoint security for the first time last year, and even without endpoint security, it provides comprehensive security.
It's good, but I would still say it's higher by about 10-15 percent compared to other market products with similar configurations.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
They are professional, respond quickly, and help resolve issues effectively.
I rate the technical support a ten out of ten.
Their team was quick to diagnose and resolve the problem by exchanging the equipment within two weeks.
The response and support are sometimes inadequate, which detracts from the overall experience of an otherwise impressive solution.
The technical support from Zscaler was excellent.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
You can scale up to multiple firewalls with centralized management.
You can't upgrade memory or storage on a specific model, which limits scalability.
I rate the scalability a nine out of ten.
In this case, Twingate will be very easy compared to Zscaler.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
Sophos XG is very stable, even when serving as a DHCP server.
Sophos XG is resource-greedy, affecting performance even on newer computers.
It's on 24/7 and has consistently been reliable over the years.
There were some stability issues due to occasional latency and lags, particularly with the GUI and report generation.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
When considering Sophos XG, which we also use, the logging and reporting functionality is notably more efficient.
The solution should have the ability to be up to date with the most recent threats.
This suggests a vulnerability that needs addressing to ensure administrators can update patches without losing access.
Business cannot stop just because of issues with support.
For now, there is no dashboard or network management system available for Twingate.
The reverse proxy feature for Data Loss Prevention (DLP) is missing.
I believe the integration of AI could improve the dashboard by making it more agile and effective in monitoring and predicting threats.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It offers cost savings as it is generally cheaper than the competition.
It is about 20% cheaper.
I rate the pricing a ten out of ten.
Currently, it costs about four million shillings in Kenya.
The cost depends on the package you are in, such as full threat management or basic.
Zscaler Cloud Firewall is quite expensive compared to competitors.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
I particularly like the visibility it provides into network traffic, allowing us to identify and address issues efficiently.
The firewall feature of Sophos XG has been the most effective for threat prevention.
Integration with endpoint security products ensures seamless traffic flow and rule enforcement, even when endpoints are not directly connected to the firewall.
It is really customized, a security policy that can be applied to the users so they can access only the resources I enable them.
Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants.
The biggest advantage of Zscaler Cloud Firewall is its consolidation of products.



| Product | Market Share (%) | 
|---|---|
| Fortinet FortiGate | 20.4% | 
| Sophos XG | 9.6% | 
| Zscaler Cloud Firewall | 0.5% | 
| Other | 69.5% | 



| Company Size | Count | 
|---|---|
| Small Business | 350 | 
| Midsize Enterprise | 130 | 
| Large Enterprise | 187 | 
| Company Size | Count | 
|---|---|
| Small Business | 140 | 
| Midsize Enterprise | 52 | 
| Large Enterprise | 35 | 
| Company Size | Count | 
|---|---|
| Small Business | 5 | 
| Midsize Enterprise | 2 | 
| Large Enterprise | 12 | 















Fortinet FortiGate excels in providing integrated VPN, firewalling, and Unified Threat Management (UTM) with centralized management and high availability. It supports remote access and comprehensive threat protection, making it a preferred choice for securing networks.
Fortinet FortiGate offers a robust security platform with features such as strong intrusion prevention, application control, and web filtering. Its integration with Active Directory and SD-WAN functionality provides scalable solutions for large networks. Users appreciate its ease of use through centralized management interfaces, ensuring robust security with flexible configurations. However, FortiGate could enhance its graphical interface and technical support responsiveness, address firmware bugs and costly licensing, improve logging, integrate better with third-party tools, and strengthen scalability and memory for log storage. Complexity in configuration and the need for intuitive features are noted challenges, and there's a demand for advanced security, zero-trust capabilities, and AI integration.
What are the key features of Fortinet FortiGate?Fortinet FortiGate is widely implemented across industries like education, finance, and government. Companies use it for firewall protection, VPN, and SD-WAN capabilities, ensuring secure perimeter and data center security. It facilitates remote access management and traffic routing optimization, offering reliable security and connectivity solutions.
Sophos XG provides robust security capabilities, offering features like web filtering, VPN, and user-friendly management. Its intuitive setup and policy adjustments enhance security while synchronized endpoint protection ensures comprehensive defense.
Sophos XG is a network security solution with web and application filtering, VPN features, and a management interface that simplifies configuration. It offers email protection, threat prevention, and reporting capabilities, all contributing to a comprehensive defense strategy. Synchronized security with endpoints enhances protection, and advanced threat protection with efficient bandwidth management supports secure remote work environments. However, users suggest improvements in log interfaces for real-time actions and better email protection. Enhancements in link load balancing, RAM, VPN stability, and central management are needed. HTTPS filtering, certificate management, technical support, and scalability of the SD-WAN feature can see advances.
What are the key features of Sophos XG?In industries such as healthcare, education, and financial services, Sophos XG acts as a mainline defense for network security, VPN connectivity, and web filtering. It supports secure remote access, intrusion prevention, antivirus scanning, and secure web gateways integrated with endpoint systems, tailoring its extensive security capabilities to meet specific industry requirements.
Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud first world. Its flagship services, Zscaler Internet Access and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss.
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