


Sophos Endpoint and Symantec Endpoint Security Complete are two leading solutions in the endpoint security category. Users generally view Sophos as more cost-effective with excellent support but consider Symantec superior due to its comprehensive security features and advanced threat protection.
Features: Sophos Endpoint offers robust virus definitions, exceptional integration within its ecosystem, and silent scans with central management, providing ease of use. Intercept X stands out for ransomware detection and rollback. Symantec excels in real-time threat rejection, advanced firewall and sandboxing capabilities, emphasizing adaptability and comprehensive threat prevention.
Room for Improvement: Sophos could enhance its migration process, UI responsiveness, notification management, and support handling. Symantec may improve its deployment processes, support for mobile devices, and offer lighter software with better behavior detection to match competitors in EDR and XDR functionalities.
Ease of Deployment and Customer Service: Sophos is versatile and can be deployed in public cloud and on-premises setups. It stands out for reliable customer service though response times could improve. Symantec offers hybrid options but is criticized for deployment complexity and a less user-friendly interface. Support is robust but needs better weekend availability and response efficiency.
Pricing and ROI: Sophos is competitive and cost-effective, especially for three-year licensing deals, but users note price increases. The ROI is positively viewed due to increased productivity and security effectiveness. Symantec, although costlier, offers value through its comprehensive security features. Its licensing processes could be smoother, but the investment is justified for extensive endpoint protection needs.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
I rate Sophos support as excellent, giving it a ten out of ten.
I would give customer support a rating of 10 out of 10 because they resolve my problems as soon as possible, and I receive very good, quick support from Sophos.
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
I don't know the current situation with Broadcom, however, it was good when I was involved.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
If we are using 300 machines and suddenly 10 more people are joining our organization, I will just raise a ticket on Sophos Endpoint and they will increase my 10 endpoint licenses.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
Sophos Endpoint is stable in my experience for the past two years.
Mac OS upgrades would break them before new versions were available.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Sophos Endpoint should include the Linux endpoint agent and should provide a solution for Linux endpoints as well, because the server license is costly and nobody wants to use the server license on an endpoint machine.
The enterprise integration is very poor, requiring a lot of manual work.
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
The mobile device management was not unified with the other endpoint management, creating structural issues.
They could improve the user interface.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
The cost is reasonable and cheaper than other alternatives.
It is quite affordable; I think the pricing and licensing are reasonable.
The pricing is slightly increased, but it is good because Sophos Endpoint has a lot of features.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections.
Web filtering helps provide protection by allowing me to block unwanted and unauthorized websites from Sophos EPP Suite, which helps prevent unauthorized intrusion, thus keeping our organization servers secure.
With the reseller management, I can manage multiple clients without having to log in to each client.
I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted.
Fortinet Endpoint Protection provides more features compared to other solutions.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.5% |
| Sophos Endpoint | 1.4% |
| Symantec Endpoint Security Complete | 0.7% |
| Other | 94.4% |



| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 20 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 7 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 5 |
| Large Enterprise | 6 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Sophos Endpoint offers centralized management, AI-powered detection, and comprehensive threat prevention. It is designed for antivirus, ransomware defense, and threat management across sectors like education, healthcare, and finance. Its benefits include synchronized security, simple deployment, and a user-friendly interface.
Sophos Endpoint provides multiple functionalities to protect networks, devices, and applications. It emphasizes advanced threat prevention and AI-powered detections, enhancing protection against malware and ransomware. Combining web filtering, machine learning, and data loss prevention ensures a secure environment, while integration with other Sophos tools allows for streamlined security management. Sophos Endpoint addresses the need for efficient protection with lightweight operations, synchronized security between endpoints and firewalls, and notable ease of deployment. Resource management is a key focus, alongside improving antivirus detection and systems integration. Price competitiveness and expanded support for macOS are also priorities.
What are some key features of Sophos Endpoint?In the education, healthcare, and finance sectors, Sophos Endpoint is utilized to ensure secure IT infrastructure. It supports initiatives in digital safety and compliance with integration capabilities for web filtering, firewall, and VPN security. Organizations benefit from mobile device management and disk encryption to safeguard sensitive information effectively.
Symantec Endpoint Security (SES) Complete delivers comprehensive protection for all your traditional and mobile devices across the entire attack chain. Symantec endpoint innovations include behavioral isolation, Active Directory security, and Threat Hunter technologies to protect your endpoints against sophisticated threats and targeted attacks. For higher return-on-investment and lower total cost of ownership, this single-agent solution supports on-premises, hybrid, and cloud-based deployments.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.