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Sophos Cyberoam UTM vs Zscaler Cloud Firewall comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
377
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Sophos Cyberoam UTM
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
84
Ranking in other categories
Unified Threat Management (UTM) (10th)
Zscaler Cloud Firewall
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
18
Ranking in other categories
Firewalls (25th)
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Dipak M Gohil - PeerSpot reviewer
Centralized management enhances remote work with comprehensive security and efficient VPN
The VPN is the most usable feature and is advisable for us to work from home. It provides bandwidth management, category management of websites, blocking certain elements, IPS blocking, DDoS protection, and VPN management between sites and clients. It offers centralized management, which allows us to use everything from a central console.
Bhaskar Rao - PeerSpot reviewer
Though it helps deal with web traffic or any malicious traffic, it needs to work on its DC performance issues
The product's initial setup phase is moderate in level, so it is neither very complex nor very easy. For the deployment, my company first needs to gather all the requirements of the users and the domain names and consider how many users there are in the company. In the implementation and planning part, my company needs to consider what kind of policies we will create while ensuring that the policies are created based on the requirements of the users. There is a need to segregate the users' requirements since there are separate departments in the company, like the HR department, sales department, IT department, and manufacturing department, so that our company can create policies depending on their requirements. On-site, if you want a GRE tunnel, our company can handle GRE tunnel traffic routing and Zscaler Cloud Firewall, after which Zscaler will take action based on the policies created by our organization. For the deployments and maintenance, a team of five members consisting of two managers and three engineers is required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to configure and maintain remotely."
"The initial setup is easy."
"The feature I like most is the SD-WAN. It allows you to manage more than one ISP at the same time. And there is a high-availability mode, so if one of your ISPs is down, you still have a backup."
"The most valuable features of Fortinet FortiGate are its SD-WAN capabilities, such as dynamic routing, and other features, including security options such as antivirus, IPS, and IDS—all integrated into one device."
"We use the filtering feature the most. It has filtering and inbuilt securities. We can create customized rules to define which users can access a particular type of site. We can create policies inside the firewall."
"The best features of Fortinet FortiGate are that it does the job effectively and protects our environment."
"Overall, the pricing of the solution is very good. The product offers good value."
"The pricing is great and very reasonable."
"The most valuable feature is the IPSec forwarding."
"In terms of features and user-friendliness, the solution is good. It’s very stable. The solution is scalable. In Sophos Cyberoam UTM, the most valuable features are web and application filtering, routing functionalities, and VPN. It has helped us manage the bandwidth."
"Having a firewall solution with a data quota is very important when the bandwidth is limited, which really distinguishes it from other products."
"It is very easy to use."
"The most valuable features are the firewall section, the VPN, and how you control live users."
"For a small-medium enterprise this solution is easy to manage and operate."
"We have never had to restart a firewall. The firewalls have all worked perfectly fine."
"The dashboard is very good-looking and offers maximum features. If a customer's website has a problem, we can guide them over the phone because they can easily find the specific option on the dashboard. That's why we suggest buying Sophos."
"Most of the features that Zscaler has to offer, we will deploy."
"The solution offers good sandboxing."
"The initial setup is straightforward."
"It helps a lot of companies to reduce their downtime. Also, It helps businesses in terms of being secured and protected from any threats."
"Includes advanced tech protection."
"The technical support from Zscaler was excellent."
"The solution is scalable."
"Once you have Zscaler running you have access to configure it however you want."
 

Cons

"One of the problems I was having was with user mapping, and it is an issue for which I have escalated tickets with Fortinet support."
"They should improve high CPU and memory usage that occurs."
"NGN, reporting and controls."
"The pricing could always be better."
"It could use more templates for third-party site-to-site VPN setups other than FortiGate and Cisco."
"FortiGate can improve its token system, as it requires a purchase before use."
"I would rate the technical support of Fortinet FortiGate as a five because it is not as strong as Cisco. Additionally, the turnaround time is very high compared to Cisco."
"Fortinet needs to overhaul its documentation."
"The technical support response time could be faster."
"The data support response time should be improved."
"Smaller CR15 units don’t have a hard disc or built in IView software. These units could do with that feature."
"The documentation is not straightforward."
"Sometimes, users are timed out intermittently."
"I would like to see improvements in the development of reports. The process needs to be made simple."
"Sometimes, during part of the configuration, if you don't have a lot of technical knowledge, then you may struggle a bit to configure it."
"I face issues when connecting to the VPN since it requires an authenticator. It would be beneficial if phone calls or SMS for two-factor authentication were available."
"Apart from the issues associated with the product in areas like the DC performance issues and DC failover, Zscaler Cloud Firewall's IP should not have a proxy IP."
"The product could improve its integration with some legacy systems."
"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."
"Data Leak Prevention is only for web filtering and there is no protection for email."
"They do not provide a few components that are fundamental to differentiate the products"
"Pricing is a challenge."
"When it comes to customer support, there is room for improvement in Zscaler's service."
"Its technical support services could be better."
 

Pricing and Cost Advice

"The pricing is flexible."
"The price of Fortinet FortiGate is affordable. Most of our customers are on a three-year license to use the solution. All the features and support are included in the price."
"We are on an annual license to use Fortinet FortiGate."
"For the price, I'd rate it a ten because it's very cost-effective."
"It is too expensive for us. My organization is very small, and we have a total of ten users. We have three internal users and seven external users. The FortiGate 100D series is too expensive for renewing the licenses."
"It was probably about $2,500 per firewall. It was all included. It included support, services, threat management software, and 24/7 FortiCare on it. Cisco products are more expensive."
"The pricing is comprehensive and clear. You can easily understand what you are purchasing, including which features correspond to each license and maintenance contract. Overall, the information is straightforward. Additionally, compared to other vendors, their prices are competitive."
"​We saved a bundle by not needing all the past appliances from an NGFW.​"
"It's not an expensive product."
"I am not happy with the pricing, it could be better."
"Sophos Cyberoam UTM needs cheaper pricing."
"The licensing is on an annual basis and is very reasonably priced."
"It is a cheap firewall. We are not paying for any license."
"The product's pricing is a challenge."
"The prices of the product can be considered quite steep...My company makes yearly payments towards the licensing cost attached to the product to our ISP."
"We paid for a two-year FullGuard license that includes support."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."
"It is expensive for small businesses."
"The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need to make yearly payments towards the license in charges associated with the product."
"There are different subscription models available."
"The licensing is on a yearly basis. It is somewhere around 30 or 40 pounds per user for our organization."
"There are licensing costs, and I would not say that it's a cheap vendor."
"It is not the most budget-friendly solution, but it's important to consider its overall value."
"Zscaler is priced too high compared to the cost of Fortinet."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
10%
Comms Service Provider
8%
Manufacturing Company
7%
Computer Software Company
25%
Financial Services Firm
12%
Media Company
9%
Real Estate/Law Firm
8%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about Sophos Cyberoam UTM?
The solution works perfectly without any users.
What is your experience regarding pricing and costs for Sophos Cyberoam UTM?
The price is appropriate, but if you want the real truth, it's actually quite expensive. The annual software licensin...
What needs improvement with Sophos Cyberoam UTM?
I face issues when connecting to the VPN since it requires an authenticator. It would be beneficial if phone calls or...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
What do you like most about Zscaler Cloud Firewall?
The product’s firewall and VPN package are fantastic compared to any other solution.
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
Zscaler Cloud Firewall is quite expensive compared to competitors. However, it offered moderate value for money.
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Sophos Cyberoam UTM vs. Zscaler Cloud Firewall and other solutions. Updated: July 2025.
861,170 professionals have used our research since 2012.