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Sophos Cyberoam UTM vs Zscaler Cloud Firewall comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
379
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Sophos Cyberoam UTM
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
84
Ranking in other categories
Unified Threat Management (UTM) (10th)
Zscaler Cloud Firewall
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
18
Ranking in other categories
Firewalls (25th)
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Dipak M Gohil - PeerSpot reviewer
Centralized management enhances remote work with comprehensive security and efficient VPN
The VPN is the most usable feature and is advisable for us to work from home. It provides bandwidth management, category management of websites, blocking certain elements, IPS blocking, DDoS protection, and VPN management between sites and clients. It offers centralized management, which allows us to use everything from a central console.
Bhaskar Rao - PeerSpot reviewer
Though it helps deal with web traffic or any malicious traffic, it needs to work on its DC performance issues
The product's initial setup phase is moderate in level, so it is neither very complex nor very easy. For the deployment, my company first needs to gather all the requirements of the users and the domain names and consider how many users there are in the company. In the implementation and planning part, my company needs to consider what kind of policies we will create while ensuring that the policies are created based on the requirements of the users. There is a need to segregate the users' requirements since there are separate departments in the company, like the HR department, sales department, IT department, and manufacturing department, so that our company can create policies depending on their requirements. On-site, if you want a GRE tunnel, our company can handle GRE tunnel traffic routing and Zscaler Cloud Firewall, after which Zscaler will take action based on the policies created by our organization. For the deployments and maintenance, a team of five members consisting of two managers and three engineers is required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Fortinet FortiGate is security. They are known for efficiency and are on the top of Gartner Quadrant reviews. Fortinet FortiGate has an easy-to-use platform with a good graphical interface. The configuration is simple and the solution provides an overall good layer of security."
"FortiGate improved our security. It's one of the best hardware firewalls."
"This is an easy solution to deploy."
"The best feature of Fortinet FortiGate is SD-WAN."
"One of the best features of Fortinet FortiGate is that it's a very powerful equipment that gives many security features in a single box with good performance, and the user interface is friendly to use and configure."
"I'm looking forward to FortiGate's dashboard features, insights, application oversight, and monitoring, which could help us significantly."
"Fortinet FortiGate has many valuable features, such as IDS, and intrusion detection. It has security features that are in part with the technologies that are available in the market."
"Fortinet FortiGate is pretty robust. The updates and firmware releases are pretty timely. They have a good product revision and review system, so they are constantly reviewing their configuration and the different mechanisms that are used on Fortinet FortiGate."
"The security capabilities are okay."
"It is a VPN that serves all your needs as an application firewall."
"The most valuable feature of Sophos Cyberoam UTM is the SD-WAN gateway."
"The solution works perfectly without any users."
"The solution is easy to integrate."
"In some circumstances, the malware functionality is the most important feature, and in other cases, some other features."
"The solution is easy to use."
"The most valuable feature of this product is the threat protection."
"The technical support from Zscaler was excellent."
"It provides in-depth visibility into your network, ensuring that traffic flowing into your organization, be it from offices or individual users, is effectively filtered and secured through multiple layers of protection."
"Since it is really customizable, I can use it and avoid enabling access to the full network."
"Zscaler Cloud Firewall understands the applications in the current generation and adapts to the present generation cloud applications."
"Once you have Zscaler running you have access to configure it however you want."
"If malicious traffic attacks our on-premises servers, then it gets blocked by Zscaler Cloud Firewall."
"The solution offers good sandboxing."
"The visibility and log availability offered are highly valued for troubleshooting purposes, and this is a key factor driving customer interest in the firewall module."
 

Cons

"Web security solutions can be improved."
"The UTM filtering needs improvement."
"In their datasheet, they put the throughput as huge, but once you enable all the features of the box, the performance is impacted dramatically."
"There are too many updates coming for VPN, and the VPN keeps disconnecting frequently, which I find problematic. It does what it's supposed to do, but I practically face reconnection issues with the VPN."
"Some configuration elements cannot be easily altered once created."
"In an incident, after a restart, Fortinet FortiGate did not connect to FortiGuard servers. Due to that reason, on the customer end, all websites got blocked. I don't know why this happened. The firewall of a bank in Sri Lanka rebooted yesterday, and after that, FortiGuard servers did not connect properly, blocking all customer environment websites."
"At this moment, we believe that Fortinet FortiGate should be improved by injecting more AI because the kind of threats we are seeing are more ransomware threats."
"In the balance between links feature normally you can just choose one option to balance. It would be better for the solution to have more than one option, preferably three."
"The technical support response time could be faster."
"What needs improvement in Sophos Cyberoam UTM is openness in the competition among Sophos partners or any other Sophos product. Another area for improvement in the solution is pricing. It could be cheaper."
"The blocking needs to be improved."
"It isn't missing anything."
"There needs to be more documentation that users can access to help them understand the solution or troubleshoot as necessary."
"We have had some issues with technical support, which is an area that needs improvement."
"The product needs to improve its pricing."
"We use different workarounds and find different solutions for it, depending on the client's needs. We shouldn't have to, we should just be able to use the product as it comes with Cyberoam, rather than having to revert to other products."
"Apart from the issues associated with the product in areas like the DC performance issues and DC failover, Zscaler Cloud Firewall's IP should not have a proxy IP."
"When it comes to customer support, there is room for improvement in Zscaler's service."
"It would be nice to have some sort of a form factor, a physical form factor perhaps, or virtual machine that you could install on devices or on a cloud, and have some cloud computing."
"Pricing is a challenge."
"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."
"There are several areas for improvement. Firstly, the GUI is outdated, with noticeable lags and delays, especially when generating reports for past transactions."
"They do not provide a few components that are fundamental to differentiate the products"
"Its technical support services could be better."
 

Pricing and Cost Advice

"The support subscription for the solution is annual. You are paying for support and there are two levels of support, professional and advanced."
"Pricing is lower than Cisco."
"If you are looking for a quality product, it will come at a higher price. Expecting them to be significantly cheaper is unrealistic. In terms of pricing, it is a bit costly. However, the functionality and support offered are worth it."
"Other firewalls are more expensive than Fortinet FortiGate, such as the Azure firewall."
"It is too expensive for us. My organization is very small, and we have a total of ten users. We have three internal users and seven external users. The FortiGate 100D series is too expensive for renewing the licenses."
"A year or two years back, its price was competitive and reasonable. That was one of the reasons that people easily switched to Fortinet. Over the last two years, the prices have increased drastically. However, the prices of others have also increased. An advantage is there from the price point but not as much as it was previously."
"There is no challenge in Fortinet FortiGate pricing."
"Its price could be better."
"The licensing is on an annual basis and is very reasonably priced."
"I consider Sophos Cyberoam UTM to be a competitively-priced product."
"Sophos Cyberoam UTM has many price schemes."
"The product's pricing is a challenge."
"The solution comes with a yearly licensing fee."
"There is a license required for this solution and we are on a three-year contract. I am satisfied with the price."
"There are many options for payment of the subscription license. You purchase a subscription every one, two, or three years. You can also have monthly subscriptions but we typically offer subscriptions for three years because from the financial perspective it is better to have a three-year subscription."
"The solution’s pricing is average. The product is worth the money."
"Zscaler is priced too high compared to the cost of Fortinet."
"It is not the most budget-friendly solution, but it's important to consider its overall value."
"There is an annual license required for the use of the Zscaler Cloud Firewall."
"The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need to make yearly payments towards the license in charges associated with the product."
"It is expensive for small businesses."
"It comes at a significantly reduced cost while ensuring control and effectiveness."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."
"There are licensing costs, and I would not say that it's a cheap vendor."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
10%
Comms Service Provider
8%
Manufacturing Company
7%
Computer Software Company
24%
Financial Services Firm
12%
Media Company
9%
Real Estate/Law Firm
8%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about Sophos Cyberoam UTM?
The solution works perfectly without any users.
What is your experience regarding pricing and costs for Sophos Cyberoam UTM?
The price is appropriate, but if you want the real truth, it's actually quite expensive. The annual software licensin...
What needs improvement with Sophos Cyberoam UTM?
I face issues when connecting to the VPN since it requires an authenticator. It would be beneficial if phone calls or...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
What do you like most about Zscaler Cloud Firewall?
The product’s firewall and VPN package are fantastic compared to any other solution.
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
Zscaler Cloud Firewall is quite expensive compared to competitors. However, it offered moderate value for money.
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
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No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Sophos Cyberoam UTM vs. Zscaler Cloud Firewall and other solutions. Updated: July 2025.
861,390 professionals have used our research since 2012.