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SolarWinds Pingdom vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SolarWinds Pingdom
Ranking in Application Performance Monitoring (APM) and Observability
65th
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Application Performance Monitoring (APM) and Observability
31st
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Network Monitoring Software (32nd), Server Monitoring (16th), IT Infrastructure Monitoring (30th), Configuration Management (17th), Log Management (28th), Cloud Monitoring Software (23rd), Network Traffic Analysis (NTA) (12th)
 

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of SolarWinds Pingdom is 0.3%, up from 0.3% compared to the previous year. The mindshare of WhatsUp Gold is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
WhatsUp Gold0.6%
SolarWinds Pingdom0.3%
Other99.1%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Jay Vekaria - PeerSpot reviewer
High performance, quick setup, but lacking ease of use
Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping status, as it sometimes indicates that a website is down even when it is functioning properly. It appears that there are certain aspects related to cache management or other backend functionalities that are unclear. The time range graph and overall user interface could be more user-friendly. For example, when selecting a custom graph for a specific time period, clicking on it should open the corresponding website in a new tab, but instead, it displays the current graph. This lack of consistency can be frustrating when trying to navigate the interface. Furthermore, the reports shared on a weekly basis arrive one week late, reducing their usefulness. Overall, some extra efforts are required to make the user experience smoother and more efficient.
Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are monitoring and reporting."
"Once you set the threshold on your environment, it feels very real-time"
"There are alerting mechanisms in place to let us know, for example, if a device is not responding to a ping test and is probably not going to work."
"One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"It handles the basics of monitoring."
"The most valuable feature is the auto-discovery function."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"The documentation is very good."
"The threshold alerting is the most valuable feature."
 

Cons

"Technical support could use some improvement."
"I would like to see better integration with other products."
"Pingdom is always improving everything in its product. So, they should work on the GUI."
"Some of the functions could improve by making them easier."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"We can never achieve or get a good picture of the network topology."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"The product is old and not updated."
"Improvements are needed in integration, especially for WhatsApp call and messages."
 

Pricing and Cost Advice

"The license was paid yearly and included technical support."
"While I wouldn't describe it as excessively expensive, if you require specific and reliable monitoring, SolarWinds can be a suitable option. The advantage is that SolarWinds offers a free version as well. If you don't heavily rely on its monitoring capabilities and are content with its basic features, the free version could suffice for your needs."
"This price of this solution is reasonable."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The pricing can be on the expensive side when considering competing products."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"There is a license needed to use WhatsUp Gold."
"Pricing is reasonable compared to other products."
"The most valuable feature is the cost compared to other solutions."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"This is a well priced solution."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
13%
Government
10%
Educational Organization
9%
Financial Services Firm
13%
Manufacturing Company
12%
Government
11%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
 

Overview

 

Sample Customers

Spotify, MailChimp, Slack, Twitter
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about SolarWinds Pingdom vs. WhatsUp Gold and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.