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Slack Business - Enterprise vs Zoho Connect comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Slack Business - Enterprise
Ranking in Enterprise Social Software
1st
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
83
Ranking in other categories
No ranking in other categories
Zoho Connect
Ranking in Enterprise Social Software
8th
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Enterprise Social Software category, the mindshare of Slack Business - Enterprise is 9.8%, down from 15.8% compared to the previous year. The mindshare of Zoho Connect is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Slack Business - Enterprise9.8%
Zoho Connect1.1%
Other89.1%
Enterprise Social Software
 

Featured Reviews

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Threaded collaboration has transformed how our team tracks tickets and monitors automation updates
One suggestion I would make for improving Slack Business - Enterprise is the support of multimedia such as images and videos that we can easily share through Slack. That would be great. Additionally, another thing is AI integration; if Slack has some AI capabilities to get insights about conversations or summarization, that would be a great feature. If Slack has an AI feature that can summarize a particular Slack thread and provide a summary of that, that would be a great feature for us. I would rate it a ten if it comes with some AI features, particularly using generative AI to produce summarization and other kinds of insights from communication in a more secure, data-secure way.
Kanishk Khandelwal - PeerSpot reviewer
Web Developer at a tech services company with 11-50 employees
Task assignments have become more efficient with custom workflows and automated actions
A downside to Zoho Connect is the lack of direct functionality to delete a task after a specific period. We have to implement multiple automations through both CRM and Zoho Connect to delete a task. While there is an option to archive a task, a direct option to delete a task after a period would be beneficial. Another issue is that when changing the stage of a task, we have to refresh the page to see if the stage has changed. It would be helpful if there was a real-time update feature in the user interface to show task stage changes without requiring manual refresh.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is excellent."
"Slack is a very collaborative tool that makes it easier for me to communicate with the onboarding and billing teams."
"If you're looking for an asynchronous/real-time communications tool, you will not find any app that comes close to Slack."
"We use Slack for general communication, conference calls, and sharing screens because we have people working from different countries."
"It has improved my company by letting our team work efficiently together and quickly."
"Mac version built into Safari has a lot of informative space and allows for custom CSS (right click > inspect elements) if you want it more personal and/or something puts you off in the standard settings."
"With respect to being a clean and efficient communications platform, I think that it does the job quite well."
"I am impressed with the product's calls and screen share features which are very useful."
"There are many features of Zoho Connect that I find most valuable; we can design our own tasks, decide if we cancel or deliver a task, determine after how many days the task will be deleted automatically, assign different tasks to different members, and move them using Deluge automation."
 

Cons

"I would like to be able to do live streaming on Slack. Slack allows Slack huddle where you can do a group call, but it is not very well-designed. I'm not sure if it is going very well, but live streaming is one thing that I would definitely love to see. When you use Zoom, I like how you can run webinars. If we could do that through Slack, it would become an all-integrated platform. I would also like to be able to schedule meetings using Slack, similar to Zoom."
"When someone responds to my message in Slack, a new window opens. There should be an option to roll down the answers."
"They could improve the calling quality."
"There could be a read function so that when you send a message, instead of the other person having to add a reaction, you know that the message went through."
"It could be more stable than one of its competitors."
"Integrating Slack with calendar functions would be advantageous, allowing for the seamless scheduling of meetings within the platform."
"Slack's channel and chat management could be more intuitive."
"Slack feels clustered and hence it should improve its design and UI."
"A downside to Zoho Connect is the lack of direct functionality to delete a task after a specific period."
 

Pricing and Cost Advice

"It is an affordable solution."
"Slack is definitely worth the money."
"The solution is cheap in my country."
"The solution’s pricing is cheap."
"When it comes to pricing, it is on the expensive side."
"We use the free version that does not have a license."
"It is less expensive than one of its competitors."
"It is an expensive tool. We pay 15 to 20 USD monthly per user."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
16%
Financial Services Firm
11%
Construction Company
9%
Performing Arts
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise13
Large Enterprise25
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
I am uncertain how Slack Business - Enterprise can be improved. Better notification controls, improved threading, and more integrations are all good features that seem relevant.
What is your primary use case for Slack?
My main use case for Slack Business - Enterprise is connecting between different teams and facilitating communication for teams. A quick, specific example of how my teams use Slack Business - Enter...
What needs improvement with Zoho Connect?
A downside to Zoho Connect is the lack of direct functionality to delete a task after a specific period. We have to implement multiple automations through both CRM and Zoho Connect to delete a task...
What is your primary use case for Zoho Connect?
I have used Zoho Connect for a project of my client, and the project took around two to three months, so I have experience with Zoho Connect for about two to three months. My client uses Zoho Conne...
What advice do you have for others considering Zoho Connect?
I do not have information about Zoho Connect pricing because the client had already purchased it. I only worked on implementing functions and adding features. Zoho Connect does not require any main...
 

Overview

 

Sample Customers

Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
Information Not Available
Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software. Updated: October 2026.
919,809 professionals have used our research since 2012.