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Slack Business - Enterprise vs Zoho Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Slack Business - Enterprise
Ranking in Enterprise Social Software
1st
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
83
Ranking in other categories
No ranking in other categories
Zoho Connect
Ranking in Enterprise Social Software
10th
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Threaded collaboration has transformed how our team tracks tickets and monitors automation updates
One suggestion I would make for improving Slack Business - Enterprise is the support of multimedia such as images and videos that we can easily share through Slack. That would be great. Additionally, another thing is AI integration; if Slack has some AI capabilities to get insights about conversations or summarization, that would be a great feature. If Slack has an AI feature that can summarize a particular Slack thread and provide a summary of that, that would be a great feature for us. I would rate it a ten if it comes with some AI features, particularly using generative AI to produce summarization and other kinds of insights from communication in a more secure, data-secure way.
Kanishk Khandelwal - PeerSpot reviewer
Web Developer at a tech services company with 11-50 employees
Task assignments have become more efficient with custom workflows and automated actions
A downside to Zoho Connect is the lack of direct functionality to delete a task after a specific period. We have to implement multiple automations through both CRM and Zoho Connect to delete a task. While there is an option to archive a task, a direct option to delete a task after a period would be beneficial. Another issue is that when changing the stage of a task, we have to refresh the page to see if the stage has changed. It would be helpful if there was a real-time update feature in the user interface to show task stage changes without requiring manual refresh.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With respect to being a clean and efficient communications platform, I think that it does the job quite well."
"We use thread-based communication. So that if a new person comes to look into a problem for a particular task, they can easily go and look into the particular thread it is discussed in."
"It's valuable for announcements and communicating between team members."
"Slack kept several remote employees working cohesively and seamlessly together, allowing us to more easily synchronize our efforts and work collaboratively rather than islands unto ourselves, so to speak."
"Slack is a really easy collaboration tool to use and many companies are adopting this popular tool."
"I like Slack's notifications. It is more user-friendly and pleasing than Teams."
"Overall, it is a good idea as it works better than most solutions out there."
"What I find valuable in Slack is that the interface is very attractive and it's easy for any new person to adapt to."
"There are many features of Zoho Connect that I find most valuable; we can design our own tasks, decide if we cancel or deliver a task, determine after how many days the task will be deleted automatically, assign different tasks to different members, and move them using Deluge automation."
 

Cons

"I would like the text in chat to be more customizable."
"The way groups are created on slack could be improved. Once you create a group of people, you can't add additional people unless you convert it to a channel."
"Slack should add a feature to schedule meetings."
"I would like the in-meeting content sharing facility to be improved."
"Notifications are not as good as they could be (especially for mobile)."
"Readability. It's disputed but HipChat is winning this battle due to the larger reading screen space."
"We do experience issues when trying to log in on Slack."
"We did have scalability issues. If you are on the free plan, you are only allowed 10,000 messages before everything is archived."
"A downside to Zoho Connect is the lack of direct functionality to delete a task after a specific period."
 

Pricing and Cost Advice

"When it comes to pricing, it is on the expensive side."
"The solution’s pricing is cheap."
"We use the free version that does not have a license."
"It is an affordable solution."
"It's on the more expensive side."
"Slack is definitely worth the money."
"I would rate the tool's pricing a four out of ten."
"The solution is cheap in my country."
Information not available
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Top Industries

By visitors reading reviews
Performing Arts
14%
Financial Services Firm
12%
Marketing Services Firm
7%
Computer Software Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise13
Large Enterprise23
No data available
 

Questions from the Community

What do you like most about Slack?
Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...
What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
I am uncertain how Slack Business - Enterprise can be improved. Better notification controls, improved threading, and more integrations are all good features that seem relevant.
What needs improvement with Zoho Connect?
A downside to Zoho Connect is the lack of direct functionality to delete a task after a specific period. We have to implement multiple automations through both CRM and Zoho Connect to delete a task...
What is your primary use case for Zoho Connect?
I have used Zoho Connect for a project of my client, and the project took around two to three months, so I have experience with Zoho Connect for about two to three months. My client uses Zoho Conne...
What advice do you have for others considering Zoho Connect?
I do not have information about Zoho Connect pricing because the client had already purchased it. I only worked on implementing functions and adding features. Zoho Connect does not require any main...
 

Overview

 

Sample Customers

Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
Information Not Available
Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software. Updated: March 2026.
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