Siebel CRM vs X2Engine X2CRM comparison

Oracle and X2Engine are both solutions in the CRM category. Oracle is ranked #9 with an average rating of 7.8, while X2Engine is ranked #117. Oracle holds a 5.6% mindshare in CRM, compared to X2Engine’s 0.1% mindshare. Additionally, 88% of Oracle users are willing to recommend the solution.

Siebel CRM

Read 19 Siebel CRM reviews

2,343 Views
1,257 Comparison Views

88% willing to recommend

X2Engine X2CRM

76 Views
16 Comparison Views

Siebel CRM

X2Engine X2CRM

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Siebel CRM and X2Engine X2CRM based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Salesforce, SAP and others in CRM.

To learn more, read our detailed CRM Report (Updated: June 2025).

Buyer's Guide

CRM

June 2025

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Helped 859,687 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Siebel CRM

Ranking in CRM

9th

Average Rating

7.8

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Local Government CRM (3rd)

X2Engine X2CRM

Ranking in CRM

117th

Average Rating

0.0

Number of Reviews

Ranking in other categories

Sales Force Automation (24th)

Mindshare comparison

As of July 2025, in the CRM category, the mindshare of Siebel CRM is 5.6%, down from 6.7% compared to the previous year. The mindshare of X2Engine X2CRM is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

KalpanaSingh

Senior Manager at Credit Suisse

Customizable and flexible but user experience needs enhancement

Siebel is not user-friendly. There are so many tabs and different features that until it's explained to someone, they will not understand it. A user-friendly tool is supposed to be designed in a way where the user can log in and intuitively understand how to use it. People who use it regularly are still confused, and it requires a lot of clicks and is very difficult to navigate. Sometimes it takes a lot of time to reflect the correct information—even when it's updated, you have to refresh it again and again to see the right data.

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

13%

Government

12%

Manufacturing Company

10%

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Siebel Sales?

Siebel CRM has enhanced customer engagement for our organization, particularly through its robust data model and flexible features. One specific scenario where Siebel CRM excelled was in addressing...

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What is your experience regarding pricing and costs for Siebel Sales?

I do not have any information on pricing, setup cost, or licensing.

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What needs improvement with Siebel Sales?

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Comparisons

Microsoft Dynamics CRM vs Siebel CRM

Compared 26% of the time

Oracle CRM vs Siebel CRM

Compared 19% of the time

SAP CRM vs Siebel CRM

Compared 16% of the time

Oracle CX Sales vs Siebel CRM

Compared 10% of the time

Salesforce Sales Cloud vs Siebel CRM

Compared 8% of the time

More Siebel CRM Competitors

No data available

Product Reports

Buyer's Guide

Siebel CRM

June 2025

Download Siebel CRM product report

Buyer's Guide

CRM

June 2025

Download X2Engine X2CRM product report

Also Known As

Siebel Sales

X2CRM

Overview

Siebel CRM is a comprehensive customer relationship management solution that helps businesses streamline their sales, marketing, and service processes. With its robust features and user-friendly interface, Siebel CRM enables organizations to effectively manage customer interactions and enhance customer satisfaction. The solution offers a wide range of modules, including sales force automation, marketing automation, and customer service management, allowing businesses to automate and optimize their customer-facing activities.

Siebel CRM also provides advanced analytics and reporting capabilities, enabling businesses to gain valuable insights into their customer data and make informed decisions. With its flexible deployment options, including on-premises and cloud-based solutions, Siebel CRM can be tailored to meet the unique needs of any organization.

Oracle

X2CRM is an enterprise CRM, Marketing Automation and Workflow solution that supports every aspect of your customer engagement.

X2Engine

Sample Customers

Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB

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Find out what your peers are saying about Microsoft, Salesforce, SAP and others in CRM. Updated: June 2025.

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.