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SharePoint vs Slack comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
SharePoint reduces costs and boosts efficiency by centralizing management, enhancing collaboration, and eliminating multiple subscriptions for high returns.
Sentiment score
7.4
Slack boosts productivity and collaboration with a 40% ROI, praised for efficiency despite some desiring lower pricing.
 

Customer Service

Sentiment score
6.0
Microsoft SharePoint support quality varies, influenced by contracts and vendors, with mixed reviews on responsiveness and effectiveness.
Sentiment score
7.1
Slack's reliable service rarely requires support, but customer service is responsive and effective, receiving high praise overall.
There is a lack of detailed and timely responses, and support is not always transparent with the solutions.
The quality of Microsoft's technical support is very high.
Microsoft support could be better, especially for enterprise troubleshooting.
We tend to focus more on Workato for support, but internally we raise service requests with the infrastructure team for any issues related to Slack.
 

Scalability Issues

Sentiment score
7.3
SharePoint is perceived as scalable, though optimal performance may require investment and strategic planning to address potential limitations.
Sentiment score
7.6
Slack efficiently scales for teams of all sizes, though free version limitations and management of many channels can be challenging.
Making it easy to scale from a load-balancing and infrastructure perspective.
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
SharePoint allows multiple teams to work at the same time, making it adaptable for large data volumes.
Slack is endlessly scalable.
Slack is not as comprehensive as Microsoft Teams in terms of scheduling and hosting meetings.
A user who engages with Slack daily and utilizes various features would provide more valuable insights.
 

Stability Issues

Sentiment score
8.1
SharePoint is generally stable, with issues often due to infrastructure, updates, or improper deployment, improving with proper setup.
Sentiment score
7.7
Slack is largely praised for its stability and reliability, with occasional minor issues typically related to integrations or updates.
The stability of SharePoint is high; it is quite stable and resilient.
Everything runs smoothly, and I have no problems with its stability.
SharePoint is a stable product.
It integrates with various systems, allowing us to manage site reliability, availability, and reliability.
Slack's stability is a perfect 10.
Occasionally, Slack behaves unexpectedly and shuts down, which can be irritating, especially when I am in the middle of a task.
 

Room For Improvement

SharePoint requires improvements in co-authoring, permissions, UI, mobile compatibility, search, workflow, customization, integration, and onboarding simplicity.
Users suggest improvements in Slack's video chat, organization, integrations, interface, security, mobile capabilities, and non-developer functionalities.
Microsoft forces users to upgrade their license to access proper auditing information, which is essential and should be included in any license.
The rights management aspect can be particularly challenging, which may affect the overall user-friendliness of the product.
Expansion of scalability is needed, specifically the threshold limits for site items should be increased beyond the current 5,000 items.
We can also improve the creation of channels, particularly in terms of privacy, security, flexibility, and the addition of members to newly created channels.
Configuring chats and pinning in Teams is easier, even though Slack has these features, they are not intuitive enough to engage with.
There is a need to add a call group feature to facilitate scheduling and conducting meetings within Slack.
 

Setup Cost

SharePoint offers various pricing options, influenced by company size and licensing, with enterprise plans and customization affecting costs.
Slack's free version suits small teams, while enterprises prefer paid plans for security, costing 15-20 USD per user.
Unlike Drupal, all necessary applications are included in the Microsoft license, making it cost-effective.
Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
Enterprise licensing is generally cost-effective compared to individual purchases.
 

Valuable Features

SharePoint enhances productivity with collaboration tools, Microsoft integration, customizable workflows, advanced search, and strong security features.
Slack excels in chat functionalities, app integrations, customization, productivity tools, and offers a seamless, secure communication platform.
Additionally, SharePoint acts as a version control system, allowing easy recovery of past document versions.
Its rights management capabilities and ability to restrict access to certain people are also very useful.
The most valuable feature of SharePoint is the ability to collaborate on documents without having multiple versions.
In my experience, Slack is a stable product for communication, and I appreciate its automation features and integration of AI capabilities for enhancing specific functions.
In managing releases via Slack channels, one major advantage over Teams is the ability to have threaded discussions, which helps in catching up on relevant discussions without the distraction of interleaved conversations.
The integration with Google Calendar is easy to use and allows us to receive notifications before meetings.
 

Categories and Ranking

SharePoint
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
160
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (1st), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
Slack
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
76
Ranking in other categories
Enterprise Social Software (2nd)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. SharePoint is designed for Enterprise Content Management and holds a mindshare of 16.4%, down 20.2% compared to last year.
Slack, on the other hand, focuses on Enterprise Social Software, holds 12.8% mindshare, up 10.0% since last year.
Enterprise Content Management
Enterprise Social Software
 

Featured Reviews

Madhur D'silva - PeerSpot reviewer
Collaborative work benefits while user-friendliness challenges persist
The most valuable feature of SharePoint ( /products/sharepoint-reviews ) is its user interface, which is very easy to use. I do not have to be very technical to use it. Its rights management capabilities and ability to restrict access to certain people are also very useful. Furthermore, I can access SharePoint from any device, whether it is a phone or laptop, which is very convenient.
Awais Mehmood - PeerSpot reviewer
Automation features and user-friendly interface support seamless communication
Slack is very supportive in terms of communication between my colleagues and clients. While working with the reimbursement feature, I found the automation capabilities on Slack to be incredibly useful, allowing me to automate messages for specific dates or times and even to greet someone on their birthday. I haven't specifically used the channel organization feature of Slack, as I am added to channels, but I use it with Airtable, which automates notifications to a specific Slack channel when a user fills out a form on our website. In my experience, Slack is a stable product for communication, and I appreciate its automation features and integration of AI capabilities for enhancing specific functions.
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Government
13%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
8%
Educational Organization
50%
Computer Software Company
10%
Financial Services Firm
8%
University
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for SharePoint?
As SharePoint is part of the Microsoft 365 suite, the pricing is acceptable.
What needs improvement with SharePoint?
The web parts in SharePoint could be more intuitive for end users. Many do not fully understand these features, and improving user awareness could foster better data relations. The learning curve o...
What do you like most about Slack?
Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...
What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
From my perspective, a disadvantage of Slack compared to Teams is that connecting between the apps can be a bit difficult. In Teams, all applications available in the Microsoft launchpad are easily...
 

Comparisons

 

Also Known As

SharePoint 2007, SharePoint 2010
No data available
 

Overview

 

Sample Customers

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
Find out what your peers are saying about SharePoint vs. Slack and other solutions. Updated: March 2020.
861,170 professionals have used our research since 2012.