We performed a comparison between ServiceNow Strategic Portfolio Management and Trello based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The number one feature is the ability to automate pretty much everything."
"Being able to see the physical status of a single team without having to drill down to the task level is very valuable."
"The tagging and notification features are great."
"I love that Monday.com has boards that can change with a click from a list, to a calendar, to a form that you can send and collect data, etc."
"The filters are extremely useful."
"Subitems really help me stay organized when a project has more than one piece."
"The subitems make it crystal clear what tasks are done, in progress, or complete."
"It is nice that you can color code everything."
"It's a very complete solution."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"The resource manager is useful."
"The performance is good."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"We like the status report feature. It is something really valuable."
"The installation was extremely straightforward."
"I like how user-friendly, visual, and intuitive it is. It doesn't take a lot of time to figure out how to make it work for you."
"I can see everything on one page, like sticky notes. It's very, very easy to use and very straightforward."
"The solution is very easy to use."
"It has a very modern-looking interface."
"I think task management, prioritization, rankings, and collaboration features are useful."
"Project management and work collaboration solution with amazing scalability and stability. Its user interface is modern and easy to understand, with drag and drop functionality."
"Another feature that impressed me is the clear Kanban board, as it provides a clear view of to-to tasks, assuring the team not to forget anything."
"We have always wanted to be able to perform a global search for a phone number."
"Monday is excellent for collaboration between partners and team members, however, it would be great if there could be a way to have clients on Monday, and not just to share information."
"We often have problems with bugs and slow service."
"I would like to see Monday.com create a Work Package Template which could be created and adjusted as per each project but could also be amended via an app on site should this be required."
"The feature which needs more improvement or development is the dashboard."
"Automation is often glitchy for us. Maybe we have too many automations set up?"
"A more personalized dashboard displaying each account's unfinished assignments would be helpful."
"Sometimes the limit of parts on a board (500 units) can inhibit growth."
"The price is too high."
"The solution needs a few things in terms of resource management."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"A major improvement we would like to see is definitely around agile management."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"It could be more user-friendly."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"Trello could add an analytic tool that allows me to see the performance of each team member, answering questions like whether they meet the deadline or miss the deadline."
"Many more categories could be enabled."
"As a team board it did not work well for us."
"Pricing can be improved."
"It could have a bit more customization, especially for organizations that may want to integrate it into their own systems."
"Having more integration with third party tools is an area for improvement in Trello. It would also be nice if it has a voice messaging functionality similar to what you have in WhatsApp, for quicker communication with colleagues."
"If there are pre-done templates or suggested templates for various fields, they would be helpful for me as a coach."
"There aren't as many tracking tools."
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ServiceNow Strategic Portfolio Management is ranked 5th in Project Portfolio Management with 10 reviews while Trello is ranked 10th in Project Management Software with 9 reviews. ServiceNow Strategic Portfolio Management is rated 8.0, while Trello is rated 8.2. The top reviewer of ServiceNow Strategic Portfolio Management writes "Great innovation and helpful for portfolio management but needs more finance management capabilities". On the other hand, the top reviewer of Trello writes "Designed for team collaboration and project management; user interface is easy to understand, with drag and drop functionality". ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Broadcom Clarity PPM and Microsoft Project Server, whereas Trello is most compared with Asana, Wrike, Jira, Project.net and Zoho Projects. See our ServiceNow Strategic Portfolio Management vs. Trello report.
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