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ServiceNow Strategic Portfolio Management vs Trello comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ServiceNow Strategic Portfolio Management and Trello based on real PeerSpot user reviews.

Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ServiceNow Strategic Portfolio Management vs. Trello report (Updated: August 2022).
633,952 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The number one feature is the ability to automate pretty much everything.""Being able to see the physical status of a single team without having to drill down to the task level is very valuable.""The tagging and notification features are great.""I love that Monday.com has boards that can change with a click from a list, to a calendar, to a form that you can send and collect data, etc.""The filters are extremely useful.""Subitems really help me stay organized when a project has more than one piece.""The subitems make it crystal clear what tasks are done, in progress, or complete.""It is nice that you can color code everything."

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"It's a very complete solution.""As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira.""ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready.""The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability.""The resource manager is useful.""The performance is good.""Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us.""We like the status report feature. It is something really valuable."

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"The installation was extremely straightforward.""I like how user-friendly, visual, and intuitive it is. It doesn't take a lot of time to figure out how to make it work for you.""I can see everything on one page, like sticky notes. It's very, very easy to use and very straightforward.""The solution is very easy to use.""It has a very modern-looking interface.""I think task management, prioritization, rankings, and collaboration features are useful.""Project management and work collaboration solution with amazing scalability and stability. Its user interface is modern and easy to understand, with drag and drop functionality.""Another feature that impressed me is the clear Kanban board, as it provides a clear view of to-to tasks, assuring the team not to forget anything."

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Cons
"We have always wanted to be able to perform a global search for a phone number.""Monday is excellent for collaboration between partners and team members, however, it would be great if there could be a way to have clients on Monday, and not just to share information.""We often have problems with bugs and slow service.""I would like to see Monday.com create a Work Package Template which could be created and adjusted as per each project but could also be amended via an app on site should this be required.""The feature which needs more improvement or development is the dashboard.""Automation is often glitchy for us. Maybe we have too many automations set up?""A more personalized dashboard displaying each account's unfinished assignments would be helpful.""Sometimes the limit of parts on a board (500 units) can inhibit growth."

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"The price is too high.""The solution needs a few things in terms of resource management.""ServiceNow IT Business Management could improve by adding better artificial intelligence.""We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization.""A major improvement we would like to see is definitely around agile management.""ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit.""It could be more user-friendly.""When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."

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"Trello could add an analytic tool that allows me to see the performance of each team member, answering questions like whether they meet the deadline or miss the deadline.""Many more categories could be enabled.""As a team board it did not work well for us.""Pricing can be improved.""It could have a bit more customization, especially for organizations that may want to integrate it into their own systems.""Having more integration with third party tools is an area for improvement in Trello. It would also be nice if it has a voice messaging functionality similar to what you have in WhatsApp, for quicker communication with colleagues.""If there are pre-done templates or suggested templates for various fields, they would be helpful for me as a coach.""There aren't as many tracking tools."

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Pricing and Cost Advice
  • "I wasn't involved with the licensing, but I believe it's negotiable."
  • "The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately."
  • "The project manager would be responsible for any licensing fees. As an end-user, we just follow suit."
  • "Fees are paid monthly per user."
  • "The price is reasonable for the number of users we have."
  • "I am using its free version."
  • "We tell others it's about $2200 for a ten-person plan and it can be adjusted; it's easy to scale."
  • More monday.com Pricing and Cost Advice →

  • "They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."
  • "It is a little expensive. We are in Brazil, and for us, it is a little expensive."
  • "The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
  • "We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
  • "The cost of the solution should not be more than $50,000 annually."
  • More ServiceNow Strategic Portfolio Management Pricing and Cost Advice →

  • "Maybe it would be better if they offered some extra tiers, so you don't have to go all the way up to the pro level."
  • "I use the free version of Trello, which is sufficient for my day to day use."
  • "I am tinkering with the free version."
  • "The free version of Trello covers all of the bases and all of our needs, so there's no cost involved for us. This is surprising for such a quality platform with no limitations on the key functionalities, though it also has a paid version."
  • "Its pricing is good. It is about $6 per license for what we use, but then there are other plans as well, such as $12 a month. I would rate it a nine out of ten in terms of pricing."
  • More Trello Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Monday.com is one of the best project management softwares available on the market. It lets you create and customize the… more »
    Top Answer:We have project overviews to keep track of each client and project and I can also see what the other managers are doing… more »
    Top Answer:Monday could be improved if it could be linked with Google Calendar. This way, I can add deadlines directly on Monday… more »
    Top Answer:I would like to see some artificial intelligence incorporated into the management functions. The initial setup is… more »
    Top Answer:We are a solution provider and this is one of the products that we implement for our clients. They are using it for… more »
    Top Answer:The solution is very easy to use.
    Top Answer:Pricing can be improved. You have to pay more to unlock certain features.
    Top Answer:There aren't as many tracking tools. If you use Agile as a methodology, Trello doesn't really fit very well. It cannot… more »
    Comparisons
    Also Known As
    DaPulse
    IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
    Learn More
    Overview

    monday.com is a cloud-based platform that allows teams to design their own work management software and applications. monday.com is a basic yet intuitive work operating system that facilitates teamwork in these ways:

    • Allows teams to define workflows

    • Adapts to changing demands

    • Establishes transparency

    • Allows for collaboration

    • Eliminates manual grunt work

    monday.com is extremely adaptable and may be utilized in any sector and for any workflow. You can build your apps to match your specific operational needs and modify your boards, dashboards, and documents to fit your team properly. It may be used for anything, including projects and procedures, and it can be used across teams, departments, leaders, and organizations.

    Here are a few examples of how monday.com software can be put to good use:

    • Marketing pipelines
    • Recruitment procedures
    • Video production planning
    • Tracking progress
    • Product timelines
    • Business management
    • Design planning
    • Bug tracking
    • Event planning
    • Construction planning

    monday.com Features

    monday.com has many valuable features. Some of the most useful ones include:

    • Customized workflows
    • Task prioritizing
    • File sharing
    • Drag-and-drop
    • Context-aware communication
    • Progress and milestone monitoring

    The most popular key features include:

    • Work scheduling: monday.com’s Workload feature allows you to accurately assign and schedule team members at any given time. Check who's available and who isn't so you may reschedule or reassign work as needed to meet all of your project deadlines.
    • Tracking time for tasks: It's crucial to know where your time goes, especially if you're invoicing clients by the hour. Greater work precision is achieved by having a clear grasp of how much time is spent on each task because you’re able to make more informed decisions about how you spend your time.
    • Automated processes: Automations eliminate the need for manual labor in the completion of repetitive tasks.
    • At-a-glance dashboards: Dashboards are an excellent method to quickly see what's essential. They make it simple to gather useful information, manage project progress, predict effort, and keep track of budgets. They also keep your team focused and engaged on the high-level objectives that drive progress.
    • Integration with external tools: With two-click integrations, you can easily make monday.com your primary work hub. Integrate popular external apps like Jira and Slack, as well as Gmail and Mailchimp, to optimize your workflow even further.
    • Varied options for viewing data with Views: monday.com provides a number of ways to examine the data in your boards, including Gantt Chart View for project plans and Chart View for progress tracking. Views helps you to take a fresh perspective on things and obtain crucial insights that you might not have gotten otherwise.

    Reviews from Real Users

    monday.com stands out among its competitors for a number of reasons. Two major ones are its task status feature and its ability to integrate with external apps. PeerSpot users take note of the advantages of these features in their reviews:

    Ben D., Front End Developer at a marketing services firm, writes of the product, “Their flagship feature, what used to be called the pulse, is great. Pulse offers great management. Being able to see everything at a glance and check task status, is wonderful. They use subtasks and the simple aspects of task management have been really helpful.”

    Another PeerSpot reviewer, the Head of Projects at Smart Media SA, notes, “The boards offer an amazing and clear view of my tasks, campaigns, and progress. Automations especially with Slack and Outlook help with keeping my team up-to-date always. Graphs and charts are valuable for reporting purposes and to track progress made. Workforms/surveys are valuable and a very cool added feature.”

    ServiceNow provides us an integratd platform that manages both IT Operations as well as the Delivery lifecycle. ... It also, creates the necessary insights to make better business decisions from.

    Trello is the visual collaboration tool that creates a shared perspective on any project. Trello’s boards, lists and cards enable you to organize and prioritize your personal and work life in a fun, flexible and rewarding way.

    Offer
    Learn more about monday.com
    Learn more about ServiceNow Strategic Portfolio Management
    Learn more about Trello
    Sample Customers
    Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
    Proximus, UNT SYSTEM, SAP SuccessFactors
    Pixar, Google, PayPal, Kickstarter, National Geographic, Viewbox Holdings
    Top Industries
    REVIEWERS
    Marketing Services Firm18%
    Non Tech Company8%
    Retailer7%
    Real Estate/Law Firm7%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Government9%
    Financial Services Firm7%
    Comms Service Provider7%
    REVIEWERS
    Computer Software Company40%
    Renewables & Environment Company10%
    Financial Services Firm10%
    Reseller10%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm14%
    Government10%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Comms Service Provider12%
    Educational Organization8%
    Government8%
    Company Size
    REVIEWERS
    Small Business79%
    Midsize Enterprise12%
    Large Enterprise9%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise14%
    Large Enterprise62%
    REVIEWERS
    Small Business31%
    Midsize Enterprise13%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise11%
    Large Enterprise75%
    REVIEWERS
    Small Business50%
    Midsize Enterprise25%
    Large Enterprise25%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise13%
    Large Enterprise66%
    Buyer's Guide
    ServiceNow Strategic Portfolio Management vs. Trello
    August 2022
    Find out what your peers are saying about ServiceNow Strategic Portfolio Management vs. Trello and other solutions. Updated: August 2022.
    633,952 professionals have used our research since 2012.

    ServiceNow Strategic Portfolio Management is ranked 5th in Project Portfolio Management with 10 reviews while Trello is ranked 10th in Project Management Software with 9 reviews. ServiceNow Strategic Portfolio Management is rated 8.0, while Trello is rated 8.2. The top reviewer of ServiceNow Strategic Portfolio Management writes "Great innovation and helpful for portfolio management but needs more finance management capabilities". On the other hand, the top reviewer of Trello writes "Designed for team collaboration and project management; user interface is easy to understand, with drag and drop functionality". ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Broadcom Clarity PPM and Microsoft Project Server, whereas Trello is most compared with Asana, Wrike, Jira, Project.net and Zoho Projects. See our ServiceNow Strategic Portfolio Management vs. Trello report.

    We monitor all Project Portfolio Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.