We performed a comparison between ServiceNow Security Operations and Tenable Security Center based on real PeerSpot user reviews.
Find out in this report how the two Risk-Based Vulnerability Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."ServiceNow Security Operations also takes care of GRC, governance, risk and compliance, enabling it to provide risk assessment."
"It gives you the ability to bring data into the system. The workflows are out of the box, and it gives you the ability to auto-assign the incidents based on criteria and vulnerabilities."
"What I found most valuable in ServiceNow Security Operations is that it's very useful for any incoming vulnerability. For example, if my team finds any vulnerability on servers such as the CA and CMDB integrated with ServiceNow Security Operations, my team can make some changes. My team can map the vulnerabilities found on the CA server, make the changes required, and resolve the vulnerabilities before the system is attacked. You can avoid vulnerability attacks through ServiceNow Security Operations, so this is the best feature of the solution. ServiceNow Security Operations is beneficial mainly for vulnerability response and engagement purposes."
"My favorite feature is the application vulnerability scanner."
"The solution is available over the cloud and is easy to manage."
"Integration to other security tools allows for a consolidated view of all vulnerabilities, incidents, etc. for all sorts of leverage in a single platform to assess governance risk and compliance as well as an enhanced, enriched intelligence."
"The solution is stable."
"The "follow" feature is really good. If the user is not responding, there's an option to "follow". Just click on the button, and it will automatically trigger an email to the end user."
"The feature we've liked most recently was being able to take the YARA rules from FireEye and put them into Tenable's scan for the most recent SolarWinds exploit. That was really useful."
"This product has the best results in terms of the lowest number of false-positives and false-negatives."
"Very customizable with a lot of templates."
"The solution is one of the most, if not the most, stable product available."
"Their overall cost of service is pretty good."
"It is a very good and user-friendly product."
"The most valuable features in Tenable SC are scanning and analysis."
"I find Tenable SC to be a very scalable product."
"It's very slow. When you click a button or update a field, it takes forever to actually react."
"The product is called SecOps, but it is not security operations in terms of SIEM solutions."
"The threat intelligence module needs a better dashboard."
"There are limitations for the third-parties that are providing the inputs. They should increase the robustness of the solution."
"It is challenging for the customers to understand the processes for SecOps. It needs to be simplified."
"There is room for improvement in terms of developer support and documentation."
"In future releases, I would like to add a follow-up and reminder feature. For the tickets in our queue, we could set reminders. This would help us prioritize older tickets before moving on to new ones."
"It doesn't interact with things very well."
"The GUI could be improved to have all concerns and priorities use the same GUI, allowing them to see all tickets, assign vulnerabilities, and assign variation failures to each member of their team."
"Security can always be improved."
"If I want to have a very low-managed scan policy, it's a lot of work to create something which is very basic. If I use a tool like Nmap, all I have to do is download it, install it, type in the command, and it's good to go. In Security Center, I have to go through a lot of work to create a policy that's very basic."
"The solution should include compliance-based scanning."
"A good plugin editor would be a good additional option for the Security Center."
"Certain aspects require manual effort, such as exporting and analyzing data for our dashboards. The built-in components of the Tenable solution are somewhat clumsy that require external tools. So, this is an area of improvement."
"The solution is expensive."
"Though the solution's technical support is responsive, they do take a lot of time, making it one of the solution's shortcomings that needs improvement."
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ServiceNow Security Operations is ranked 6th in Risk-Based Vulnerability Management with 14 reviews while Tenable Security Center is ranked 1st in Risk-Based Vulnerability Management with 48 reviews. ServiceNow Security Operations is rated 8.0, while Tenable Security Center is rated 8.2. The top reviewer of ServiceNow Security Operations writes "Mature with nice UI and customizable workflows". On the other hand, the top reviewer of Tenable Security Center writes "A security solution for vulnerability assessment with automated scans". ServiceNow Security Operations is most compared with Palo Alto Networks Cortex XSOAR, Splunk SOAR, Microsoft Sentinel, IBM Resilient and Swimlane, whereas Tenable Security Center is most compared with Tenable Vulnerability Management, Qualys VMDR, Tenable Nessus, Rapid7 InsightVM and Horizon3.ai. See our ServiceNow Security Operations vs. Tenable Security Center report.
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