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ServiceNow Security Operations vs Tenable Security Center comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zafran Security
Sponsored
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
Vulnerability Management (18th), Continuous Threat Exposure Management (CTEM) (3rd)
ServiceNow Security Operations
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Security Incident Response (1st), Security Orchestration Automation and Response (SOAR) (7th), Risk-Based Vulnerability Management (11th)
Tenable Security Center
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
56
Ranking in other categories
Vulnerability Management (5th), Cloud Security Posture Management (CSPM) (10th), Risk-Based Vulnerability Management (2nd)
 

Featured Reviews

Reviewer6233 - PeerSpot reviewer
Works at a healthcare company with 10,001+ employees
Has become an indispensable tool in our cybersecurity arsenal
While Zafran Security is already a powerful tool, there are areas where it could be further improved to provide even greater value. One key area for enhancement is the searching capabilities within its vulnerabilities module. By incorporating the ability to create Boolean searches, users would gain the ability to apply more complex filters and customize their search criteria. This would greatly enhance the precision and efficiency with which security teams can identify and prioritize vulnerabilities. Having such tailored search capabilities would save time and resources by narrowing down vast lists of vulnerabilities to those that meet specific parameters relevant to our unique risk environment. Additionally, integrating more robust reporting and visualization tools would be advantageous. Enhanced dashboards that offer customizable visual representations of risk configurations and threat landscapes would facilitate better communication with stakeholders, making it easier to explain vulnerabilities and the rationale behind certain security measures. This would also aid in demonstrating the improvements and value derived from existing security investments to leadership and non-technical team members.
KK
Associate Vice President at Wissen infotech
Effectively manages vulnerabilities and reduces false positives
ServiceNow Security Operations provides significant control over vulnerabilities, allowing users to mark false alarms as false positives and ignore them, which is important because many vulnerabilities are not real but appear as such. There are many aspects that we could handle. For certain vulnerabilities, remediation requires spending extra on hardware or OS upgrades, or purchasing new versions, which implies a cost. For that reason, we can take an exception for a couple of months or days, and once that exception expires, that vulnerability automatically reappears. These features help us ensure that everything is under control, and when we discuss vulnerabilities, we can consolidate them into one central category, which means working on one vulnerability automatically resolves the rest, making it efficient with the features provided.
OndrejKOVAC - PeerSpot reviewer
Solution engineer at EXPERTience
Empower clients with risk-based vulnerability management through continuous workflow and valuable insights
Tenable Security Center could improve by implementing more dynamic data displays and translating reports into European languages. This is especially relevant in Central Eastern Europe, where clients often require reports in local languages. Additionally, the licensing model could be more flexible for managed security providers, similar to a pay-as-you-go model.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We saw benefits from Zafran Security almost immediately after deploying it."
"Zafran has become an indispensable tool in our cybersecurity arsenal."
"Zafran is an excellent tool."
"Overall, we have seen about eighty-seven percent reduction of the number of vulnerabilities that require urgency to remediate, specifically the number of criticals."
"With Zafran Security, it integrates with your security controls, allowing you to take that risk score and reduce it based on the controls in place or increase the risk based on different factors, such as if the issue is internet reachable or if there's an exploit in the wild."
"We are able to see the real risk of a vulnerability on our environment with our security tools."
"ServiceNow is a convenient platform to raise tickets, and the respective support team will contact us to resolve any issues."
"Multiple projects use the ServiceNow tool because it is a low-cost and open-source tool."
"The product's most valuable features include the no-code capability for workflows and flow design, which makes it user-friendly, and the ability to perform advanced configurations."
"The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product."
"The ease of use is great."
"​Integration to other security tools allows for a consolidated view of all vulnerabilities, incidents, etc. for all sorts of leverage in a single platform to assess governance risk and compliance as well as an enhanced, enriched intelligence.​"
"I will recommend it to others as it is an enterprise application used by large companies for ticketing purposes."
"The product has a very simple UI."
"Tenable SC's most valuable features are the low number of false positives and the strong capability of providing prioritization for the vulnerabilities detected."
"Compared to other products, the most valuable features of the solution are its ease of use and ability to provide visibility over scan results while providing many templates to users, making it a helpful tool."
"The solution is completely stable and operation is user-friendly."
"The tool gives us fewer false positives. Compared to its competitors, the solution’s reports are more accurate."
"Tenable is the leading product for vulnerability scanning."
"The product is our second solution, and we are happy that it meets our requirements."
"The scanning part, the agent part – that's the valuable aspect."
"The tool's dashboard and reporting capabilities match our company's needs since we are able to modify the basic view to create a new dashboard, and it works out very well for our needs."
 

Cons

"I think the ability to have some enhanced reporting capabilities is something they can improve on, as they have good reports but we have asked for some specific reporting enhancements."
"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."
"The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvements."
"In future releases, I would like to add a follow-up and reminder feature. For the tickets in our queue, we could set reminders. This would help us prioritize older tickets before moving on to new ones."
"The product is called SecOps, but it is not security operations in terms of SIEM solutions."
"There is room for improvement in terms of developer support and documentation."
"Customer awareness and understanding of ServiceNow's SecOps capabilities could be improved."
"It is challenging for the customers to understand the processes for SecOps. It needs to be simplified."
"An area for improvement I observed in ServiceNow Security Operations is the need to maintain correct CMDB data because if you're unable to do this, you can't perfectly maintain the vulnerability data. CMDB data in ServiceNow Security Operations needs to be accurate. As I've been working on ServiceNow Security Operations for only seven months, I still need more time to try all its modules before I can give recommendations regarding additional features I'd like to see in the solution."
"There are limitations for the third-parties that are providing the inputs. They should increase the robustness of the solution."
"The initial setup is difficult."
"The solution should include compliance-based scanning."
"The reporting needs a lot of work on the template."
"At times we have had the typical bugs."
"Certain aspects require manual effort, such as exporting and analyzing data for our dashboards. The built-in components of the Tenable solution are somewhat clumsy that require external tools. So, this is an area of improvement."
"The solution needs to improve its support. I would like to see a bird's eye view of my network architecture. I would also like to see the continuous view feature in the tool."
"I think the vendor training provided for Tenable.sc could be a lower price. It's quite expensive for the training."
"Security can always be improved."
"Though the solution's technical support is responsive, they do take a lot of time, making it one of the solution's shortcomings that needs improvement."
 

Pricing and Cost Advice

Information not available
"The product is more expensive than other solutions."
"The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."
"This product is a good value for the money."
"If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."
"It is an expensive product."
"Compared to competitor tools, ServiceNow Security Operations is more affordable"
"The price can start at €10,000 ($13,000 USD) for between 500 and 1,000 assets, and the price can climb into the millions as more assets are added."
"I rate the solution's price as seven on a scale of one to ten, where one is cheap and ten is expensive. The tool is quite expensive."
"We're happy with the licensing cost and find it affordable."
"The pricing depends upon the number of IPs."
"I use a local license to perform penetration testing and I'm pretty happy with everything when it comes to pricing and licensing."
"The price of Tenable SC is expensive, we pay approximately €70,000 for the license annually. We have to pay for each IP test. The cost of other solutions is far less, such as Nessus Professional, which is €3,000 annually."
"The licensing costs for this solution are approximately $100,000 US, and I think that covers everything."
"The tool costs around 15,000 Saudi riyals monthly."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
8%
Computer Software Company
8%
Outsourcing Company
6%
Financial Services Firm
17%
Manufacturing Company
14%
Computer Software Company
7%
Government
5%
Financial Services Firm
12%
Government
10%
Manufacturing Company
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise15
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise10
Large Enterprise27
 

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?
Since we stood Zafran Security up in our private cloud, we handle the maintenance on our side. As we opted not to use...
What needs improvement with Zafran Security?
In terms of areas for improvement, Zafran Security is doing a really great job as a new and emerging company. Oftenti...
What is your primary use case for Zafran Security?
My use cases for Zafran Security revolve around two primary areas. One is around vulnerability management and priorit...
What needs improvement with ServiceNow Security Operations?
ServiceNow Security Operations is not specifically a vulnerability management or incident tool, but rather a data agg...
What advice do you have for others considering ServiceNow Security Operations?
Initially, acquire basic knowledge about the system and understand how ServiceNow Security Operations operates with o...
What do you like most about Tenable SC?
The tool's dashboard and reporting capabilities match our company's needs since we are able to modify the basic view ...
What is your experience regarding pricing and costs for Tenable SC?
The price of Tenable Security Center is not so high; it's relatively a cheaper solution.
What needs improvement with Tenable SC?
We did conduct a long implementation which relates to what I think can be improved about Tenable Security Center. In ...
 

Also Known As

No data available
No data available
Tenable.sc, Tenable Unified Security, Tenable SecurityCenter
 

Overview

 

Sample Customers

Information Not Available
DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
IBM, Sempra Energy, Microsoft, Apple, Adidas, Union Pacific
Find out what your peers are saying about ServiceNow Security Operations vs. Tenable Security Center and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.