Try our new research platform with insights from 80,000+ expert users

ServiceNow Security Operations vs Tenable Security Center comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zafran Security
Sponsored
Average Rating
9.4
Reviews Sentiment
8.2
Number of Reviews
5
Ranking in other categories
Vulnerability Management (18th), Continuous Threat Exposure Management (CTEM) (2nd)
ServiceNow Security Operations
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
21
Ranking in other categories
Security Incident Response (2nd), Security Orchestration Automation and Response (SOAR) (6th), Risk-Based Vulnerability Management (10th)
Tenable Security Center
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
54
Ranking in other categories
Vulnerability Management (4th), Cloud Security Posture Management (CSPM) (10th), Risk-Based Vulnerability Management (3rd)
 

Featured Reviews

Israel Cavazos Landini - PeerSpot reviewer
Weekly insights and risk analysis facilitate informed security decisions
I appreciate the weekly insights Zafran provides, which include critical topics for networks and IT security, allowing us to evaluate which insights apply to our environment. The organization score feature is valuable to keep the leadership team updated on how our infrastructure fares security-wise. The applicable risk level versus base risk level feature is beneficial because prior to Zafran, we only used the base risk level, but now understand that risk depends on the asset itself. Zafran is an excellent tool.
KishoreKumar4 - PeerSpot reviewer
A low-cost and open-source tool for incident and change management
If we encounter challenges while deploying, we raise incidents. These incidents are categorized by priority: high, medium, and low. We assign an incident number and notify the relevant teams to address the issue. For instance, if we experience a problem with Cloud services or any other issue, we…
OndrejKOVAC - PeerSpot reviewer
Empower clients with risk-based vulnerability management through continuous workflow and valuable insights
Tenable Security Center could improve by implementing more dynamic data displays and translating reports into European languages. This is especially relevant in Central Eastern Europe, where clients often require reports in local languages. Additionally, the licensing model could be more flexible for managed security providers, similar to a pay-as-you-go model.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We saw benefits from Zafran Security almost immediately after deploying it."
"We are able to see the real risk of a vulnerability on our environment with our security tools."
"Zafran has become an indispensable tool in our cybersecurity arsenal."
"Overall, we have seen about eighty-seven percent reduction of the number of vulnerabilities that require urgency to remediate, specifically the number of criticals."
"Zafran is an excellent tool."
"It has helped optimize security costs by consolidating multiple tools into one platform."
"The product has a very simple UI."
"The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product."
"Reduces time to closure and closure metrics for vulnerabilities."
"It's stable."
"We refer to the setup and installation guide provided by ServiceNow. They have good documentation, which makes it easier to handle the process."
"​Integration to other security tools allows for a consolidated view of all vulnerabilities, incidents, etc. for all sorts of leverage in a single platform to assess governance risk and compliance as well as an enhanced, enriched intelligence.​"
"The ease of use is great."
"The most effective feature of Tenable Security Center for detecting vulnerabilities is its capability for critical mapping."
"The feature we've liked most recently was being able to take the YARA rules from FireEye and put them into Tenable's scan for the most recent SolarWinds exploit. That was really useful."
"I found the dashboard features very useful. It made it easy to track remediation progress. I could publish dashboards to remediation teams and track the progress on the dashboards."
"This product has the best results in terms of the lowest number of false-positives and false-negatives."
"The most important features are the dashboard and reporting. The dashboard provides statistics with graphs and bar charts for our management."
"The solution has a lean and easy-to-use interface that is not confusing to first-time users."
"It allows financial institutions to compare their vulnerability management to others in the same sector."
"The predictive prioritization features are pretty good. They do a lot of research and we trust the research that they do internally. They have knowledge of what's going on with many companies, where we only get a view into what's going on here. So the ability to get best practices out of them as part of this solution, is valuable to us."
 

Cons

"I think the ability to have some enhanced reporting capabilities is something they can improve on, as they have good reports but we have asked for some specific reporting enhancements."
"The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvements."
"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."
"Report generation within ServiceNow can take some time. Additionally, there are occasional issues when raising a ticket, which can also consume time."
"The product is called SecOps, but it is not security operations in terms of SIEM solutions."
"They should stick to the roadmap and continue to build plugins and integrations with other third parties, enhance the UI, and enhance the reporting. It's all good. They should just continue enhancing the releases."
"Report generation within ServiceNow can take some time."
"One area for improvement for the product is the need to tailor and alter some codes for customization, which can cause issues during upgrades. It does not support customized operations."
"The threat intelligence module needs a better dashboard."
"There are limitations for the third-parties that are providing the inputs. They should increase the robustness of the solution."
"There is room for improvement in terms of developer support and documentation."
"A good plugin editor would be a good additional option for the Security Center."
"It could be more user-friendly for creating custom reports."
"Support could be faster."
"The solution needs to improve its support. I would like to see a bird's eye view of my network architecture. I would also like to see the continuous view feature in the tool."
"The reporting needs a lot of work on the template."
"Tenable SC could be improved with additional connectivity to external company postures and the capability of managing and sustaining agents in the systems directly without additional platforms in the middle."
"There is not much room for improvement. However, there should be a guide that describes the step-by-step procedures for doing tasks. Otherwise, training is required from a senior guy to a junior guy."
"Deploying Tenable.sc is highly complex because it's an on-prem solution, whereas Tenable.io is cloud-based, so you can go live as soon as you log in. Tenable.sc involves significant integration with other on-prem solutions, and the deployment takes about two to three weeks with the help of a system integrator"
 

Pricing and Cost Advice

Information not available
"The product is more expensive than other solutions."
"Compared to competitor tools, ServiceNow Security Operations is more affordable"
"The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."
"If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."
"This product is a good value for the money."
"It is an expensive product."
"The tool costs around 15,000 Saudi riyals monthly."
"I rate the solution's price as seven on a scale of one to ten, where one is cheap and ten is expensive. The tool is quite expensive."
"Compared to other companies or other products it could maybe be a little bit less, but the price is okay. I would say it's not very expensive."
"We're able to save because we don't have to employ more staff members to help wit ht he scheduling of the scans, running the reports or sending them out to the systems owners. That alone is a big ROI for us."
"This solution's price is quite high."
"Tenable is open-source."
"The licensing costs for this solution are approximately $100,000 US, and I think that covers everything."
"We're happy with the licensing cost and find it affordable."
report
Use our free recommendation engine to learn which Risk-Based Vulnerability Management solutions are best for your needs.
859,129 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
7%
Healthcare Company
6%
Financial Services Firm
19%
Manufacturing Company
12%
Computer Software Company
10%
Government
8%
Financial Services Firm
13%
Computer Software Company
12%
Government
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?
The current pricing of Zafran Security is fair overall. They were good to work with to accommodate our organization w...
What needs improvement with Zafran Security?
The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvement...
What is your primary use case for Zafran Security?
Zafran Security is helping reduce the amount of critical vulnerabilities in our environments that require prompt reme...
What do you like most about ServiceNow Security Operations?
The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product.
What is your experience regarding pricing and costs for ServiceNow Security Operations?
The product is more expensive than other solutions like Archer but offers more features, making the pricing justifiable.
What needs improvement with ServiceNow Security Operations?
In terms of improvements, there are several things that could enhance ServiceNow Security Operations in the future, e...
What do you like most about Tenable SC?
The tool's dashboard and reporting capabilities match our company's needs since we are able to modify the basic view ...
What is your experience regarding pricing and costs for Tenable SC?
Tenable Security Center is quite expensive, particularly for the CEE region, causing us to lose cases due to its pric...
What needs improvement with Tenable SC?
Tenable Security Center could improve by implementing more dynamic data displays and translating reports into Europea...
 

Also Known As

No data available
No data available
Tenable.sc, Tenable Unified Security, Tenable SecurityCenter
 

Overview

 

Sample Customers

Information Not Available
DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
IBM, Sempra Energy, Microsoft, Apple, Adidas, Union Pacific
Find out what your peers are saying about ServiceNow Security Operations vs. Tenable Security Center and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.