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ServiceNow Security Operations vs Tenable Security Center comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zafran Security
Sponsored
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
Vulnerability Management (16th), Continuous Threat Exposure Management (CTEM) (1st)
ServiceNow Security Operations
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Security Incident Response (1st), Security Orchestration Automation and Response (SOAR) (6th), Risk-Based Vulnerability Management (9th)
Tenable Security Center
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
55
Ranking in other categories
Vulnerability Management (4th), Cloud Security Posture Management (CSPM) (10th), Risk-Based Vulnerability Management (3rd)
 

Featured Reviews

Israel Cavazos Landini - PeerSpot reviewer
Weekly insights and risk analysis facilitate informed security decisions
I appreciate the weekly insights Zafran provides, which include critical topics for networks and IT security, allowing us to evaluate which insights apply to our environment. The organization score feature is valuable to keep the leadership team updated on how our infrastructure fares security-wise. The applicable risk level versus base risk level feature is beneficial because prior to Zafran, we only used the base risk level, but now understand that risk depends on the asset itself. Zafran is an excellent tool.
Abhinay Sharma - PeerSpot reviewer
Experience seamless integration and effective incident response with a little room for improvement in setup time
Integration is crucial in ServiceNow Security Operations because everything must be integrated to obtain data. Without integration, the solution is not as beneficial as expected. In SecOps, real-time data is essential to avoid discrepancies between real-time events and ServiceNow data. Multiple tools integrate with ServiceNow Security Operations, with Qualys being one of them. ServiceNow Security Operations collects data from various sources and presents it in a single, respectable format for assessment and action. The main benefit is not having to access separate tools for different data. It provides a unified user experience where all work and fixes can be managed from one location.
OndrejKOVAC - PeerSpot reviewer
Empower clients with risk-based vulnerability management through continuous workflow and valuable insights
Tenable Security Center could improve by implementing more dynamic data displays and translating reports into European languages. This is especially relevant in Central Eastern Europe, where clients often require reports in local languages. Additionally, the licensing model could be more flexible for managed security providers, similar to a pay-as-you-go model.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Zafran is an excellent tool."
"We are able to see the real risk of a vulnerability on our environment with our security tools."
"Overall, we have seen about eighty-seven percent reduction of the number of vulnerabilities that require urgency to remediate, specifically the number of criticals."
"We saw benefits from Zafran Security almost immediately after deploying it."
"Zafran has become an indispensable tool in our cybersecurity arsenal."
"ServiceNow Security Operations also takes care of GRC, governance, risk and compliance, enabling it to provide risk assessment."
"The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product."
"It has helped optimize security costs by consolidating multiple tools into one platform."
"​Integration to other security tools allows for a consolidated view of all vulnerabilities, incidents, etc. for all sorts of leverage in a single platform to assess governance risk and compliance as well as an enhanced, enriched intelligence.​"
"It's stable."
"ServiceNow is a convenient platform to raise tickets, and the respective support team will contact us to resolve any issues."
"The product has a very simple UI."
"What I found most valuable in ServiceNow Security Operations is that it's very useful for any incoming vulnerability. For example, if my team finds any vulnerability on servers such as the CA and CMDB integrated with ServiceNow Security Operations, my team can make some changes. My team can map the vulnerabilities found on the CA server, make the changes required, and resolve the vulnerabilities before the system is attacked. You can avoid vulnerability attacks through ServiceNow Security Operations, so this is the best feature of the solution. ServiceNow Security Operations is beneficial mainly for vulnerability response and engagement purposes."
"The feature we've liked most recently was being able to take the YARA rules from FireEye and put them into Tenable's scan for the most recent SolarWinds exploit. That was really useful."
"It allows financial institutions to compare their vulnerability management to others in the same sector."
"Initial setup was pretty straightforward."
"The Auto-Remediate feature is good."
"I like Tenable.sc's analytics and reporting. You can also configure your on-prem network monitors to talk to your Tenable.sc control panel."
"The solution has a lean and easy-to-use interface that is not confusing to first-time users."
"I find Tenable SC to be a very scalable product."
"It basically reviews our threat landscape vulnerability."
 

Cons

"The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvements."
"I think the ability to have some enhanced reporting capabilities is something they can improve on, as they have good reports but we have asked for some specific reporting enhancements."
"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."
"The initial setup is difficult."
"The product is called SecOps, but it is not security operations in terms of SIEM solutions."
"There are limitations for the third-parties that are providing the inputs. They should increase the robustness of the solution."
"Report generation within ServiceNow can take some time."
"The solution needs to make customization easier. You cannot do much customization immediately. It requires an extensive workload. If the customization process was user-friendly, it would be much better."
"The dashboard and playbook creation will need to improve"
"The threat intelligence module needs a better dashboard."
"In future releases, I would like to add a follow-up and reminder feature. For the tickets in our queue, we could set reminders. This would help us prioritize older tickets before moving on to new ones."
"The dashboard templates are limited."
"We experienced some difficulties with the solution’s support."
"Support could be faster."
"Its reporting can be improved. It is not easy to generate a scan report the way we want. The data is okay, but we can't easily change the template to make it look the way we want."
"I will say it's a lot slower compared to an MS scan. It takes so much longer, so the performance could definitely be worked on."
"Tenable's technical support has declined in quality over time. While they used to be excellent, achieving ratings of eight or nine, they now rate around six or seven due to longer response times and less thorough assistance."
"The solution's user interface has some issues."
"The reports and plugins for reports and scans could benefit from enhancements."
 

Pricing and Cost Advice

Information not available
"It is an expensive product."
"If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."
"This product is a good value for the money."
"The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."
"Compared to competitor tools, ServiceNow Security Operations is more affordable"
"The product is more expensive than other solutions."
"The tool provides competitive pricing."
"I rate the solution's price as seven on a scale of one to ten, where one is cheap and ten is expensive. The tool is quite expensive."
"This solution's price is quite high."
"The licensing costs for this solution are approximately $100,000 US, and I think that covers everything."
"The pricing depends upon the number of IPs."
"I use a local license to perform penetration testing and I'm pretty happy with everything when it comes to pricing and licensing."
"We're able to save because we don't have to employ more staff members to help wit ht he scheduling of the scans, running the reports or sending them out to the systems owners. That alone is a big ROI for us."
"I would rate the pricing a nine out of ten, where ten is expensive. It is the most expensive tool my company is using."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
8%
Government
6%
Financial Services Firm
20%
Manufacturing Company
13%
Computer Software Company
8%
Government
5%
Financial Services Firm
12%
Computer Software Company
11%
Government
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise15
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise10
Large Enterprise26
 

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?
Since we stood Zafran Security up in our private cloud, we handle the maintenance on our side. As we opted not to use...
What needs improvement with Zafran Security?
In terms of areas for improvement, Zafran Security is doing a really great job as a new and emerging company. Oftenti...
What is your primary use case for Zafran Security?
My use cases for Zafran Security revolve around two primary areas. One is around vulnerability management and priorit...
What do you like most about ServiceNow Security Operations?
The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product.
What needs improvement with ServiceNow Security Operations?
ServiceNow Security Operations is not specifically a vulnerability management or incident tool, but rather a data agg...
What do you like most about Tenable SC?
The tool's dashboard and reporting capabilities match our company's needs since we are able to modify the basic view ...
What is your experience regarding pricing and costs for Tenable SC?
The price of Tenable Security Center is not so high; it's relatively a cheaper solution.
What needs improvement with Tenable SC?
The reason for rating it an eight out of ten is that the initial setup could be easier; the setup is rather difficult...
 

Also Known As

No data available
No data available
Tenable.sc, Tenable Unified Security, Tenable SecurityCenter
 

Overview

 

Sample Customers

Information Not Available
DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
IBM, Sempra Energy, Microsoft, Apple, Adidas, Union Pacific
Find out what your peers are saying about ServiceNow Security Operations vs. Tenable Security Center and other solutions. Updated: September 2025.
869,202 professionals have used our research since 2012.