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ServiceNow Security Operations vs Tenable Security Center comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zafran Security
Sponsored
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
3
Ranking in other categories
Vulnerability Management (27th), Continuous Threat Exposure Management (CTEM) (6th)
ServiceNow Security Operations
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Security Incident Response (2nd), Security Orchestration Automation and Response (SOAR) (8th), Risk-Based Vulnerability Management (10th)
Tenable Security Center
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
54
Ranking in other categories
Vulnerability Management (4th), Cloud Security Posture Management (CSPM) (11th), Risk-Based Vulnerability Management (1st)
 

Featured Reviews

Israel Cavazos Landini - PeerSpot reviewer
Weekly insights and risk analysis facilitate informed security decisions
I appreciate the weekly insights Zafran provides, which include critical topics for networks and IT security, allowing us to evaluate which insights apply to our environment. The organization score feature is valuable to keep the leadership team updated on how our infrastructure fares security-wise. The applicable risk level versus base risk level feature is beneficial because prior to Zafran, we only used the base risk level, but now understand that risk depends on the asset itself. Zafran is an excellent tool.
KishoreKumar4 - PeerSpot reviewer
A low-cost and open-source tool for incident and change management
If we encounter challenges while deploying, we raise incidents. These incidents are categorized by priority: high, medium, and low. We assign an incident number and notify the relevant teams to address the issue. For instance, if we experience a problem with Cloud services or any other issue, we…
OndrejKOVAC - PeerSpot reviewer
Empower clients with risk-based vulnerability management through continuous workflow and valuable insights
Tenable Security Center could improve by implementing more dynamic data displays and translating reports into European languages. This is especially relevant in Central Eastern Europe, where clients often require reports in local languages. Additionally, the licensing model could be more flexible for managed security providers, similar to a pay-as-you-go model.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Zafran is an excellent tool."
"Zafran has become an indispensable tool in our cybersecurity arsenal."
"We are able to see the real risk of a vulnerability on our environment with our security tools."
"What I found most valuable in ServiceNow Security Operations is that it's very useful for any incoming vulnerability. For example, if my team finds any vulnerability on servers such as the CA and CMDB integrated with ServiceNow Security Operations, my team can make some changes. My team can map the vulnerabilities found on the CA server, make the changes required, and resolve the vulnerabilities before the system is attacked. You can avoid vulnerability attacks through ServiceNow Security Operations, so this is the best feature of the solution. ServiceNow Security Operations is beneficial mainly for vulnerability response and engagement purposes."
"Multiple projects use the ServiceNow tool because it is a low-cost and open-source tool."
"The "follow" feature is really good. If the user is not responding, there's an option to "follow". Just click on the button, and it will automatically trigger an email to the end user."
"My favorite feature is the application vulnerability scanner."
"The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product."
"The ease of use is great."
"The solution is stable."
"It gives you the ability to bring data into the system. The workflows are out of the box, and it gives you the ability to auto-assign the incidents based on criteria and vulnerabilities."
"Tenable is the leading product for vulnerability scanning."
"The most valuable features of Tenable SC are the reports and the dashboards."
"The solution is very intuitive and the dashboards are simple to use."
"The tool gives us fewer false positives. Compared to its competitors, the solution’s reports are more accurate."
"Initial setup was pretty straightforward."
"Compliance and vulnerability scans are most valuable. Compliance scan helps in validating how our teams are complying, and vulnerability scan helps in future-proofing. Its vulnerability detection is accurate."
"Tenable Security Center scans networks and gives reports."
"The usability is really good. It's very easy to use and a good platform. It is scalable and very stable. The technical support is fine and the setup is super easy."
 

Cons

"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."
"Customer awareness and understanding of ServiceNow's SecOps capabilities could be improved."
"​Process framework and best practices for ease of integration between IT and security teams via incident, problem, and change.​"
"The dashboard and playbook creation will need to improve"
"In future releases, I would like to add a follow-up and reminder feature. For the tickets in our queue, we could set reminders. This would help us prioritize older tickets before moving on to new ones."
"Report generation within ServiceNow can take some time."
"Report generation within ServiceNow can take some time. Additionally, there are occasional issues when raising a ticket, which can also consume time."
"It is challenging for the customers to understand the processes for SecOps. It needs to be simplified."
"One area for improvement for the product is the need to tailor and alter some codes for customization, which can cause issues during upgrades. It does not support customized operations."
"The GUI could be improved to have all concerns and priorities use the same GUI, allowing them to see all tickets, assign vulnerabilities, and assign variation failures to each member of their team."
"It's good at creating information, it's good creating dashboards, it's good at creating reports, but if you want to take that reporting metadata and put it into another tool, that is a little bit lacking."
"Security can always be improved."
"The pricing is reasonable, but this could be brought down more aggressively, such as we see with Rapid7, Tenable SC's main competitor."
"We would like to see the inclusion of external IPs and simplified reporting that's easier to deal with"
"The reports and plugins for reports and scans could benefit from enhancements."
"Tenable SC can improve by adding more integrations with HCI-type tools and more accurate vulnerability detection."
"Additional costs are associated with using the solution, as additional scanners are required for different endpoints connected to the Tenable Security Center. If Tenable Security Center could extract information from these scanners automatically rather than manually, it would enhance user-friendliness for customers."
 

Pricing and Cost Advice

Information not available
"This product is a good value for the money."
"Compared to competitor tools, ServiceNow Security Operations is more affordable"
"The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."
"It is an expensive product."
"The product is more expensive than other solutions."
"If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."
"I would rate the pricing a nine out of ten, where ten is expensive. It is the most expensive tool my company is using."
"Tenable.sc is more expensive than its competitors."
"The tool costs around 15,000 Saudi riyals monthly."
"Though reasonable, the main competitor of Tenable SC, Rapid7, offers a more aggressive and better priced product."
"This solution's price is quite high."
"Tenable SC is priced per asset, with the basic solution starting around US$12,000 for 500 assets."
"I use a local license to perform penetration testing and I'm pretty happy with everything when it comes to pricing and licensing."
"The licensing costs for this solution are approximately $100,000 US, and I think that covers everything."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
7%
Retailer
6%
Financial Services Firm
20%
Manufacturing Company
11%
Computer Software Company
9%
Government
8%
Educational Organization
14%
Financial Services Firm
12%
Computer Software Company
11%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?
I find that the pricing for Zafran aligns well with the comprehensive features it offers. The asset and user-based li...
What needs improvement with Zafran Security?
Zafran is a new startup. Features are continuously being added or improved. 1) Continued integrations with existing (...
What is your primary use case for Zafran Security?
We connect this to our vulnerability scanner as input, our security tools to better determine risk, and our change ma...
What do you like most about ServiceNow Security Operations?
The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product.
What is your experience regarding pricing and costs for ServiceNow Security Operations?
The product is more expensive than other solutions like Archer but offers more features, making the pricing justifiable.
What needs improvement with ServiceNow Security Operations?
Report generation within ServiceNow can take some time. Additionally, there are occasional issues when raising a tick...
What do you like most about Tenable SC?
The tool's dashboard and reporting capabilities match our company's needs since we are able to modify the basic view ...
What is your experience regarding pricing and costs for Tenable SC?
Tenable Security Center is quite expensive, particularly for the CEE region, causing us to lose cases due to its pric...
What needs improvement with Tenable SC?
Tenable Security Center could improve by implementing more dynamic data displays and translating reports into Europea...
 

Also Known As

No data available
No data available
Tenable.sc, Tenable Unified Security, Tenable SecurityCenter
 

Overview

 

Sample Customers

Information Not Available
DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
IBM, Sempra Energy, Microsoft, Apple, Adidas, Union Pacific
Find out what your peers are saying about ServiceNow Security Operations vs. Tenable Security Center and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.