ServiceNow Security Operations vs Tenable Security Center comparison

ServiceNow and Tenable are both solutions in the Risk-Based Vulnerability Management category. ServiceNow is ranked #11 with an average rating of 8.1, while Tenable is ranked #4 with an average rating of 9.1. ServiceNow holds a 1.6% mindshare in RBVM, compared to Tenable’s 9.0% mindshare. Additionally, 95% of ServiceNow users are willing to recommend the solution, compared to 96% of Tenable users who would recommend it.

ServiceNow Security Operations

Read 22 ServiceNow Security Operations reviews

2,477 Views
396 Comparison Views

95% willing to recommend

Tenable Security Center

Read 56 Tenable Security Center reviews

7,708 Views
3,469 Comparison Views

96% willing to recommend

ServiceNow Security Operations

Tenable Security Center

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 6, 2024

Tenable Security Center and ServiceNow Security Operations compete in the cybersecurity solutions category, specifically vulnerability management and security operations. Tenable Security Center has an edge in vulnerability management due to its effective vulnerability scanning features, while ServiceNow Security Operations excels in broader IT integration with its robust case management and service management capabilities.

Features: Tenable Security Center offers sophisticated vulnerability scanning, flexible policy creation, and a distributed scan model for simultaneous scans. ServiceNow Security Operations provides strong case and service management platforms with smooth ITSM function integration and features aiding vulnerability response and compliance.

Room for Improvement: Tenable Security Center needs enhanced report customization and integration capabilities, reducing manual compliance configuration needs, and improved executive summaries for reports. ServiceNow Security Operations requires better integration with third-party tools, more security-specific features, and enriched documentation along with customization processes.

Ease of Deployment and Customer Service: Tenable Security Center, primarily deployed on-premises, faces flexibility limitations and has varied customer service responsiveness. ServiceNow Security Operations offers both on-premises and cloud solutions, with generally satisfactory customer service that could be more proactive.

Pricing and ROI: Tenable Security Center is more expensive than some competitors but provides good ROI through manpower savings and effective vulnerability management. ServiceNow Security Operations is competitively priced within the ITSM field, valued for its comprehensive feature set, yet seen as costly compared to non-ITSM tools. Both products claim substantial ROI through security breach prevention and optimized resource utilization.

To learn more, read our detailed ServiceNow Security Operations vs. Tenable Security Center Report (Updated: December 2025).

Buyer's Guide

ServiceNow Security Operations vs. Tenable Security Center

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ServiceNow Security Operations

Ranking in Risk-Based Vulnerability Management

11th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Security Incident Response (1st), Security Orchestration Automation and Response (SOAR) (9th)

Tenable Security Center

Ranking in Risk-Based Vulnerability Management

4th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Vulnerability Management (6th), Cloud Security Posture Management (CSPM) (12th)

Mindshare comparison

As of February 2026, in the Risk-Based Vulnerability Management category, the mindshare of ServiceNow Security Operations is 1.6%, up from 0.8% compared to the previous year. The mindshare of Tenable Security Center is 9.0%, down from 17.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Risk-Based Vulnerability Management Market Share Distribution
Product	Market Share (%)
Tenable Security Center	9.0%
ServiceNow Security Operations	1.6%
Other	89.4%

Risk-Based Vulnerability Management

Featured Reviews

Kalyan Kothali

Associate Vice President at Wissen infotech

Effectively manages vulnerabilities and reduces false positives

ServiceNow Security Operations provides significant control over vulnerabilities, allowing users to mark false alarms as false positives and ignore them, which is important because many vulnerabilities are not real but appear as such. There are many aspects that we could handle. For certain vulnerabilities, remediation requires spending extra on hardware or OS upgrades, or purchasing new versions, which implies a cost. For that reason, we can take an exception for a couple of months or days, and once that exception expires, that vulnerability automatically reappears. These features help us ensure that everything is under control, and when we discuss vulnerabilities, we can consolidate them into one central category, which means working on one vulnerability automatically resolves the rest, making it efficient with the features provided.

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OndrejKOVAC

Solution engineer at EXPERTience

Empower clients with risk-based vulnerability management through continuous workflow and valuable insights

Tenable Security Center could improve by implementing more dynamic data displays and translating reports into European languages. This is especially relevant in Central Eastern Europe, where clients often require reports in local languages. Additionally, the licensing model could be more flexible for managed security providers, similar to a pay-as-you-go model.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ServiceNow Security Operations also takes care of GRC, governance, risk and compliance, enabling it to provide risk assessment."

"We refer to the setup and installation guide provided by ServiceNow. They have good documentation, which makes it easier to handle the process."

"My favorite feature is the application vulnerability scanner."

"The SOAR module of ServiceNow Security Operations is the most valuable feature"

"It has helped optimize security costs by consolidating multiple tools into one platform."

"Integration to other security tools allows for a consolidated view of all vulnerabilities, incidents, etc. for all sorts of leverage in a single platform to assess governance risk and compliance as well as an enhanced, enriched intelligence."

"The solution is available over the cloud and is easy to manage."

"ServiceNow is a convenient platform to raise tickets, and the respective support team will contact us to resolve any issues."

More ServiceNow Security Operations pros

"I like Tenable.sc's analytics and reporting. You can also configure your on-prem network monitors to talk to your Tenable.sc control panel."

"This solution has a much lower rate of false positives compared to competing products."

"The scanning part, the agent part – that's the valuable aspect."

"The most valuable features of Tenable SC are scanning, reporting, dashboards, and automation."

"Tenable Security Center scans networks and gives reports."

"The most valuable features of Tenable SC are the reports and the dashboards."

"Tenable Security Center's centralized platform helped with risk assessment and management across our IT environments, covering the patching process and providing detailed reports that significantly supported our reporting and audits and helped us close audit issues safely and successfully."

"We use Tenable to scan all of our environments and plugins for vulnerabilities. Tenable helps us discover network vulnerabilities to threats and piracy."

More Tenable Security Center pros

Cons

"In future releases, I would like to add a follow-up and reminder feature. For the tickets in our queue, we could set reminders. This would help us prioritize older tickets before moving on to new ones."

"Customer awareness and understanding of ServiceNow's SecOps capabilities could be improved."

"The dashboard and playbook creation will need to improve"

"We'd like customization to be easier in terms of the UI and using the dashboards."

"It's very slow. When you click a button or update a field, it takes forever to actually react."

"Report generation within ServiceNow can take some time. Additionally, there are occasional issues when raising a ticket, which can also consume time."

"There are limitations for the third-parties that are providing the inputs. They should increase the robustness of the solution."

"The initial setup is difficult."

More ServiceNow Security Operations cons

"The solution should include compliance-based scanning."

"The solution is expensive."

"We experienced some difficulties with the solution’s support."

"The vulnerability scan does not work correctly until the access privileges are set by the system administrator."

"The solution's user interface has some issues."

"The integration is very good, although it still needs to improve."

"Tenable SC could improve by making the creation of the initial reports easier that correspond to our network."

"Though the solution's technical support is responsive, they do take a lot of time, making it one of the solution's shortcomings that needs improvement."

More Tenable Security Center cons

Pricing and Cost Advice

"It is an expensive product."

"The product is more expensive than other solutions."

"Compared to competitor tools, ServiceNow Security Operations is more affordable"

"If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."

"The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."

"This product is a good value for the money."

"It is a bit expensive. Everything is included in the license."

"The tool costs around 15,000 Saudi riyals monthly."

"I use a local license to perform penetration testing and I'm pretty happy with everything when it comes to pricing and licensing."

"This solution's price is quite high."

"I would rate the pricing a nine out of ten, where ten is expensive. It is the most expensive tool my company is using."

"Tenable SC is priced per asset, with the basic solution starting around US$12,000 for 500 assets."

"It is slightly more expensive than other solutions in the same sphere."

"The price can start at €10,000 ($13,000 USD) for between 500 and 1,000 assets, and the price can climb into the millions as more assets are added."

More Tenable Security Center pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Manufacturing Company

13%

Computer Software Company

Government

Financial Services Firm

12%

Manufacturing Company

10%

Government

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2
Large Enterprise	15

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	10
Large Enterprise	27

Questions from the Community

What is your experience regarding pricing and costs for ServiceNow Security Operations?

It is relatively expensive but manageable.

See all answers

What needs improvement with ServiceNow Security Operations?

ServiceNow Security Operations is not specifically a vulnerability management or incident tool, but rather a data aggregator. It would be beneficial if, similar to the Discovery module which assess...

See all answers

What advice do you have for others considering ServiceNow Security Operations?

Initially, acquire basic knowledge about the system and understand how ServiceNow Security Operations operates with other tools. This understanding is essential before starting the implementation p...

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What do you like most about Tenable SC?

The tool's dashboard and reporting capabilities match our company's needs since we are able to modify the basic view to create a new dashboard, and it works out very well for our needs.

See all answers

What is your experience regarding pricing and costs for Tenable SC?

The price of Tenable Security Center is not so high; it's relatively a cheaper solution.

See all answers

What needs improvement with Tenable SC?

We did conduct a long implementation which relates to what I think can be improved about Tenable Security Center. In some cases, we needed to refer back to Tenable itself, and in other cases, we ne...

See all answers

Comparisons

Splunk SOAR vs ServiceNow Security Operations

Compared 15% of the time

Palo Alto Networks Cortex XSOAR vs ServiceNow Security Operations

Compared 14% of the time

Tines vs ServiceNow Security Operations

Compared 6% of the time

Microsoft Sentinel vs ServiceNow Security Operations

Compared 5% of the time

NetWitness NDR vs ServiceNow Security Operations

Compared 5% of the time

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Rapid7 InsightVM vs Tenable Security Center

Compared 11% of the time

Qualys VMDR vs Tenable Security Center

Compared 10% of the time

Tenable Nessus vs Tenable Security Center

Compared 8% of the time

Tenable Vulnerability Management vs Tenable Security Center

Compared 6% of the time

The NodeZero Platform by Horizon3.ai vs Tenable Security Center

Compared 4% of the time

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Product Reports

Buyer's Guide

ServiceNow Security Operations

January 2026

Download ServiceNow Security Operations product report

Buyer's Guide

Tenable Security Center

January 2026

Download Tenable Security Center product report

Also Known As

No data available

Tenable.sc, Tenable Unified Security, Tenable SecurityCenter

Overview

ServiceNow Security Operations is a cutting-edge security solution designed to elevate organizations' security incident response (SIR) processes through automation and orchestration. Going beyond traditional SOAR, this comprehensive Security Operations Suite integrates seamlessly with other ServiceNow products and offers a wide array of features. Its components include Security Incident Response (SIR), which automates incident workflows and offers pre-built playbooks; Security Configuration Compliance (SCC), continuously scanning and automating compliance tasks; Vulnerability Response (VR), prioritizing and remediating vulnerabilities; Threat Intelligence (TI), aggregating threat data for proactive threat hunting; and additional features like IT Service Management integration, Machine Learning and AI, reporting, and a mobile app. The benefits span improved incident response speed, reduced mean time to resolution, increased security posture, enhanced compliance, collaborative synergy between security and IT teams, and operational cost reductions.

ServiceNow

Get a risk-based view of your IT, security and compliance posture so you can quickly identify, investigate and prioritize your most critical assets and vulnerabilities.

Managed on-premises and powered by Nessus technology, the Tenable Security Center (formerly Tenable.sc) suite of products provides the industry’s most comprehensive vulnerability coverage with real-time continuous assessment of your network. It’s your complete end-to-end vulnerability management solution.

Tenable

Sample Customers

DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services

IBM, Sempra Energy, Microsoft, Apple, Adidas, Union Pacific

Buyer's Guide

ServiceNow Security Operations vs. Tenable Security Center

December 2025

Free Report: ServiceNow Security Operations vs. Tenable Security Center

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