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SentinelOne Singularity Cloud Security vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
SentinelOne Singularity boosts ROI by enhancing detection, reducing response time, saving costs, and improving compliance through automation.
Sentiment score
7.5
SentinelOne Singularity Complete reduced incident response time and costs, improving ROI with advanced features and central management.
The detailed information PingSafe gives about how to fix vulnerabilities reduces the time spent on remediation by about 70 to 80 percent.
After implementing SentinelOne, it takes about five to seven minutes.
Our ability to get in and review our vulnerability stance, whether daily, monthly, weekly, or whatever it might be, has drastically improved over our prior provider.
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
We have not faced any attacks since we implemented it.
It has absolutely helped reduce our organizational risk.
 

Customer Service

Sentiment score
7.8
SentinelOne Singularity Cloud Security support is efficient, with knowledgeable staff, despite slight response slowdowns from recent acquisition changes.
Sentiment score
7.3
SentinelOne Singularity Complete is praised for effective, fast support, though some desire more phone and interactive assistance.
When we send an email, they respond quickly and proactively provide solutions.
They took direct responsibility for the system and could solve queries quickly.
Having a reliable team ready and willing to assist with any issues is essential.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
A chat service would be beneficial.
 

Scalability Issues

Sentiment score
8.2
SentinelOne Singularity offers scalable, flexible cloud security, rated highly for ease of use, with minor update process concerns.
Sentiment score
8.1
SentinelOne Singularity Complete is versatile, seamlessly expanding across platforms, integrating easily, but faces issues when scaling down.
As soon as we need to add somebody, we just add them to NinjaOne, and then we have a script set up where it automatically deploys and adds them to whichever group we need.
I would rate it a 10 out of 10 for scalability.
Scalability is no longer a concern because Cloud Native Security is a fully cloud-based resource.
It's all auto-scale and auto-categorized, configuring automatically.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
 

Stability Issues

Sentiment score
8.2
SentinelOne Singularity Cloud Security is praised for high reliability, strong interoperability, and robust stability despite minor issues.
Sentiment score
7.9
SentinelOne Singularity Complete is stable, reliable, with minor connectivity issues during updates; users appreciate its performance and stability.
In my experience, there has been 100 percent uptime.
SentinelOne Singularity Cloud is incredibly reliable.
The cloud console is very resilient.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
This indicates room for improvement in stability when interacting with other solutions.
Initially, there were issues, particularly on the management side, but now the console is much more stable.
 

Room For Improvement

Users seek enhancements in SentinelOne's cost, interface, search, stability, reporting, integration, customization, and alert response time.
SentinelOne Singularity Complete needs UI refinement, better automation, flexible policies, reduced resource use, and improved pricing and support.
If I had to ask for anything to make it easier, it would be signed images that are GPG signed and a public repository where we can get the bits from.
If they can merge Kubernetes Security with other modules related to Kubernetes, that would help us to get more modules in the current subscription.
As organizations move to the cloud, a cloud posture management tool that offers complete cloud visibility becomes crucial for maintaining compliance.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Providing a single pane of visibility for the end user would be beneficial.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
 

Setup Cost

Enterprise buyers find SentinelOne Singularity Cloud Security competitively priced, with modular options and available discounts, but potentially costly for smaller organizations.
SentinelOne Singularity Complete is seen as cost-effective by some but pricey compared to traditional antivirus solutions, yet feature-rich.
With very little negotiation involved, we just let them know what we could pay and they were willing to meet us at slightly above what we paid with Sophos, which was still very fair for what we were looking at.
The price was very, very important to us, and it came down to the price when we were doing our evaluations WatchGuard and SentinelOne.
Covering our 50,000 endpoints would have nearly bankrupted most security programs, even well-funded ones like ours.
If you want protection, you have to pay the price.
They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating.
It’s cheaper than other competitors.
 

Valuable Features

SentinelOne Singularity Cloud Security excels with user-friendly features, threat detection, and integrations, enhancing productivity and overall security.
SentinelOne Singularity Complete offers robust, AI-driven security and seamless integration, enhancing performance and protection for enterprises.
The real-time detection and response capabilities of SentinelOne Singularity Cloud impressive because it is a platform that uses artificial intelligence to determine what is normal and what is abnormal and can lock down any virus it may encounter.
We were shown how ransomware can be immediately stopped in real-time. That was huge.
Our previous product took a lot of man hours to manage. Once we got Singularity Cloud Workload Security, it freed up our time to work on other tasks.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
SentinelOne has a feature to decommission automatically, which has been fantastic.
There's also automation that gives my team free time, preventing them from having to look for every alert.
 

Categories and Ranking

SentinelOne Singularity Clo...
Average Rating
8.8
Reviews Sentiment
7.9
Number of Reviews
113
Ranking in other categories
Vulnerability Management (6th), Cloud and Data Center Security (4th), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Cloud Security Posture Management (CSPM) (3rd), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (2nd)
SentinelOne Singularity Com...
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
198
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. SentinelOne Singularity Cloud Security is designed for Cloud-Native Application Protection Platforms (CNAPP) and holds a mindshare of 3.4%, up 1.2% compared to last year.
SentinelOne Singularity Complete, on the other hand, focuses on Endpoint Detection and Response (EDR), holds 5.8% mindshare, down 8.1% since last year.
Cloud-Native Application Protection Platforms (CNAPP)
Endpoint Detection and Response (EDR)
 

Q&A Highlights

PK
Aug 18, 2023
 

Featured Reviews

Andrew W - PeerSpot reviewer
Tells us about vulnerabilities as well as their impact and helps to focus on real issues
Looking at all the different pieces, it has got everything we need. Some of the pieces we do not even use. For example, we do not have Kubernetes Security. We are not running any K8 clusters, so it is good for us. Overall, we find the solution to be fantastic. There can be additional education components. This may not be truly fair to them because of what the product is going for, but it would be great to see additional education for compliance. It is not a criticism of the tool per se, but anything to help non-development resources understand some of the complexities of the cloud is always appreciated. Any additional educational resources are always helpful for security teams, especially those without a development background.
Asim Naeem - PeerSpot reviewer
It integrates well with other platforms, is user-friendly, and is stable
SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
15%
Manufacturing Company
9%
Government
6%
Computer Software Company
20%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best features.
What is your experience regarding pricing and costs for PingSafe?
It is cost-effective compared to other solutions in the market.
What needs improvement with PingSafe?
SentinelOne Singularity Cloud Security is an excellent CSPM tool, but its CWPP features need improvement, and there is scope for more application security posture management features. There aren't ...
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
 

Also Known As

PingSafe
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Information Not Available
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about Palo Alto Networks, Wiz, SentinelOne and others in Cloud-Native Application Protection Platforms (CNAPP). Updated: April 2025.
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