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Secureworks Taegis Managed XDR / MDR vs Upwind comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Secureworks Taegis Managed ...
Ranking in Managed Detection and Response (MDR)
20th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Managed Security Services Providers (MSSP) (2nd)
Upwind
Ranking in Managed Detection and Response (MDR)
28th
Average Rating
9.2
Reviews Sentiment
6.7
Number of Reviews
5
Ranking in other categories
Vulnerability Management (40th), Container Security (27th), Software Composition Analysis (SCA) (20th), Cloud Workload Protection Platforms (CWPP) (18th), API Security (12th), Cloud Security Posture Management (CSPM) (25th), Cloud-Native Application Protection Platforms (CNAPP) (16th), Attack Surface Management (ASM) (28th), Dynamic Application Security Testing (DAST) (13th), Data Security Posture Management (DSPM) (18th), Cloud Infrastructure Entitlement Management (CIEM) (8th), Cloud Detection and Response (CDR) (7th), Continuous Threat Exposure Management (CTEM) (14th), AI Security (10th)
 

Mindshare comparison

As of November 2026, in the Managed Detection and Response (MDR) category, the mindshare of Secureworks Taegis Managed XDR / MDR is 2.8%, down from 2.9% compared to the previous year. The mindshare of Upwind is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Secureworks Taegis Managed XDR / MDR2.8%
Upwind0.1%
Other97.1%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2396166 - PeerSpot reviewer
VP International Business and Alliances at a tech services company with 51-200 employees
Customers have found quick incident response and proactive security management through effective threat detection
Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective. I am extremely happy with the quick response from the Secureworks team. After the Sophos merger, I look forward to seeing a better and more enhanced version of the product. The team does a phenomenal job with automatic maintenance.
Mohammed Mudasser - PeerSpot reviewer
AI/ML Engineer at a educational organization with 5,001-10,000 employees
Runtime context has transformed how we prioritize exploitable cloud risks and protect workloads
I appreciate runtime context, which helps connect vulnerabilities and misconfigurations with actual workload behavior and network relationships, making it easier to prioritize remediation based on real exposure rather than simply working through a long list of security findings. The best features that stand out to me are contextual vulnerability prioritization, cloud workload visibility, and runtime security. I especially value how Upwind connects vulnerabilities with actual runtime behavior, which helps focus on exploitable risk rather than working through a long list of findings. It has helped us focus on actual exploitable risk instead of treating every vulnerability equally. By considering runtime activity, exposure, reachability, and sensitive data context, the team can prioritize remediation much faster and reduce unnecessary alert noise. I also value the runtime visibility and attack path context because it connects security findings with network behavior and actual workload. This makes investigations more actionable and helps the team move from simply detecting issues to understanding their real impact. The biggest positive impact has been the prioritization of cloud security risk and improved visibility. Instead of chasing every vulnerability, we can focus on issues that are actually exposed or active at runtime, which makes the security team more efficient and remediation more targeted.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is great for managing alerts and dealing with them as they arise."
"The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you."
"There are some patent pending detectors within the platform that provides a lot of value."
"We don't have a full SOC, so it's helpful to have them sifting through our alerts and only bringing actionable items to us."
"We can easily isolate affected machines in the network."
"Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective."
"Solved a fundamental problem that lets us all sleep well at night!"
"The pricing is flexible."
"They are a great overall cloud security platform and they continue innovating and adding new features."
"The combination of runtime visibility, security insights, and contextual risk prioritization makes it much easier to focus on the risks that actually matter."
"Upwind has positively impacted my organization by reducing time to action and time to response by half."
"My advice for others looking into using Upwind is that if you are seeking a strong CNAPP with an advanced runtime and strong CDR capabilities, this is the product."
"Now, thanks to Upwind, everything is automated and I am saving around six hours per week since switching to Upwind."
 

Cons

"Tamper-proofing or tamper protection is still pending in Secureworks."
"Dell Secureworks could improve its integration with other third-party solutions."
"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."
"The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black."
"I would rate the scalability at 50%. We have been having a problem as we are shifting from a previous appliance to a virtual machine."
"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."
"In terms of ROI, I'd be surprised if there is any investment return on the SIM."
"Secureworks Taegis ManagedXDR's query language and stability need improvement."
"I believe the user interface can use improvement because some features are quite tricky to find since they are not where you would expect them to be, but with enough time, you are able to find them."
"Upwind can be improved because its UI is a bit difficult to navigate."
 

Pricing and Cost Advice

"It is expensive but there is no better product than this."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"The Red Cloak agent is free."
"The pricing of Dell Secureworks is very reasonable."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
13%
Comms Service Provider
11%
Financial Services Firm
9%
Manufacturing Company
6%
Outsourcing Company
13%
Financial Services Firm
9%
Comms Service Provider
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise5
No data available
 

Questions from the Community

What needs improvement with Secureworks Taegis ManagedXDR?
I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...
What is your primary use case for Secureworks Taegis ManagedXDR?
The solution is used for threat detection and response. We generally use it for quick responses during incidents and to secure our systems.
What advice do you have for others considering Secureworks Taegis ManagedXDR?
I would rate Secureworks Taegis Managed XDR MDR at ten out of ten. This solution provides excellent support and response.
What is your experience regarding pricing and costs for Upwind?
The pricing, setup cost, and licensing process were pretty reasonable.
What needs improvement with Upwind?
I would appreciate more customizable dashboards and reporting for different teams, such as security operations, engineering, and leadership. The runtime context is excellent, but tailoring those vi...
What is your primary use case for Upwind?
My main use case for Upwind is cloud security and workload protection. I primarily use it to gain visibility into cloud assets, vulnerabilities, and runtime risks, and I mainly use it to prioritize...
 

Also Known As

Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
Upwind Security Upwind Platform for AWS Security Hub, Upwind Security Upwind for AWS Security Hub Extended
 

Overview

 

Sample Customers

RICOH, Owens and Minor
StockX, Yotpo, bill, Digital Turbine, nanit, CallRail, boomi
Find out what your peers are saying about Secureworks Taegis Managed XDR / MDR vs. Upwind and other solutions. Updated: October 2026.
921,523 professionals have used our research since 2012.