We performed a comparison between SCSM and SoftExpert ITSM based on real PeerSpot user reviews.
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SCSM is ranked 11th in IT Service Management (ITSM) with 23 reviews while SoftExpert ITSM is ranked 45th in IT Service Management (ITSM). SCSM is rated 7.2, while SoftExpert ITSM is rated 0.0. The top reviewer of SCSM writes "Helps us manage IT operations, including incident and service requests, but could be easier to create reports". On the other hand, SCSM is most compared with ServiceNow, ManageEngine ServiceDesk Plus, JIRA Service Management, BMC Helix ITSM and BeyondTrust Remote Support, whereas SoftExpert ITSM is most compared with ServiceNow.
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