Sauce Labs vs Servicetrace Test Automation comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Sauce Labs
Ranking in Test Automation Tools
14th
Average Rating
8.8
Number of Reviews
113
Ranking in other categories
Functional Testing Tools (12th)
Servicetrace Test Automation
Ranking in Test Automation Tools
46th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Featured Reviews

AnupKumar4 - PeerSpot reviewer
Apr 9, 2024
Offers good stability and robust but lacks generative AI capabilities
Technical support is equally very important. If you talk about anything deployed to production, and the project is live, customers are using that, and they might face some issues, some functional issues. That's when support people play a role in identifying the fix or the incident. Based on that, we create an incident based on the customer defect or whatever. Once the incident gets raised, the support will play a role in working on that particular incident. If it's a code-based incident, administration, or integration issue, support people play a big role in resolving those issues before reaching the exact developers.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

"It could be less like pay-per-use with a lower rate."
"Compared with other services, Sauce Labs is a bit expensive."
"The pricing is definitely on the higher end, and there are other options that are more cost-effective."
"We have an enterprise account; it has worked great for our needs."
"They could improve on the pricing because it seems pretty expensive. I'm sure it's justified, but it's expensive."
"With respect to pricing, they did a bundled discount because we went with Sauce Labs for both mobile and browser. They were very competitive on pricing and provided a bundle discount for us as a larger customer."
"We pay for a specific number of VMs."
"The pricing is reasonable due to the amount of diversity that they provide. However, I feel they might be more flexible to bargain based on their relationship with our organization."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
16%
Healthcare Company
7%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...
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Sample Customers

Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Atos, BWI, Computacenter, DB, DEKRA, ekom21, FUJITSU
Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Test Automation Tools. Updated: July 2024.
793,295 professionals have used our research since 2012.