SAP Process Orchestration vs Zapier comparison

SAP Process Orchestration

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94% willing to recommend

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Executive Summary

We performed a comparison between SAP Process Orchestration and Zapier based on real PeerSpot user reviews.

Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed SAP Process Orchestration vs. Zapier Report (Updated: July 2025).

SAP Process Orchestration vs. Zapier

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SAP Process Orchestration

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business-to-Business Middleware (2nd)

Zapier

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Cloud Data Integration (11th)

Featured Reviews

Vasanth Kumar Sabaapathi

Senior Lead Architect at a manufacturing company with 1,001-5,000 employees

Simplified integrations bring flexibility and efficiency to diverse industries through comprehensive features and robust support

SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coupled tool, they are introducing a lot of enhancements aligned with current market trends. There are standard contents readily available for starting integrations, which suit around 90% of every industry across verticals including pharma, manufacturing, and employee data central with SuccessFactors integration. Regarding functionality-wise improvements in SAP Process Orchestration, they are now incorporating the Salesforce system. Previously, we needed to rely on a third-party adapter for integration within SAP, but now they are building their own adapters to connect with Salesforce. Additionally, there are options like data connectors using Ariba coming up with SAP Process Orchestration. There's much more to explore, especially as they release new patches, enhancements, and adapters each quarter.

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Sachin Shrtivastava

Automation Engineer at Axe Automation

Automation of simple tasks improves with user-friendly interface but needs enhancement in handling complex scenarios

In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenario or automation is complex, it becomes difficult to create and deploy because of various routes. For example, with 20 routes, it becomes really difficult to create them due to certain limits, and the UI is not conducive for viewing all the routes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It provides essential features such as continuous monitoring of all interfaces are crucial for our needs."

"The initial setup was straightforward."

"It is strategically focused to forecast a global integration platform for our business."

"The most valuable features of SAP Process Orchestration are the standard APIs that we can use."

"The solution offers very good documentation and manuals to assist with understanding the solution."

"The solution is easy to use."

"The initial setup is easy."

"The performance of data processing has increased."

More SAP Process Orchestration pros

"The main thing I appreciate about Zapier is that it has maximum availability of apps, with most tools being available compared to different solutions."

"Zapier's best feature would be the ease of use, and it is really easy to use and really user-friendly."

"I recommend Zapier because there is demand and it is easy to use."

"We find it effortless to set up. We really don't have to do anything other than finding the application in the Zapier catalog. And as long as the application has been re-integrated into Zapier, they're able to then just provide the connection details and hook it up."

"The product's initial setup phase was very easy."

"Zapier is user-friendly and most information is available within the page for specific automation."

"Zapier luckily has a wide range of integrations, I would say."

"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."

More Zapier pros

Cons

"The cloud capability features need improvement."

"The usability is an area where it can be improved upon."

"I feel that support is an area that needs improvement. They need to improve the response time and address the customer's issues as soon as possible."

"Its administration management feature needs to be simpler to use."

"It is scalable, but there can be performance issues with high data volume or traffic, especially during month ends."

"The product roadmap suggests it will approach the end of support in several years, and a lot of innovations are now implemented by SAP not in SAP PO, but in SAP Integration Suite, hence, the platform is stable, but doesn't receive a lot of new features in recent updates."

"It's very difficult to find errors in a simple way."

"I think the big improvement required in the tool stems from the fact that the whole issue around it is that we have some downtime failures during upgrades and patching."

More SAP Process Orchestration cons

"To make it a complete BPM solution, the UI component needs significant enhancement."

"We currently switch from Zapier because it was so expensive. My experience shows that for our use cases, other tools are cheaper."

"After mapping them out, and they'd worked for a while, I've had Zapier fail."

"There could be improvements in creating more complex workflows within the data domain."

"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."

"Some recent changes to the solution have made it bulky and not as intuitive to use as it previously was."

"Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials."

"There is a bug that bothers me whenever you try to open a workflow. There is this chatbot that opens up automatically, and you have to close it always manually, so that is something that is really irritating, so I would want that removed."

More Zapier cons

Pricing and Cost Advice

"We subscribe to annual licenses, and the competitive license cost is reasonable."

"The pricing depends on what type of client you are with SAP and the contract you have. There is a licensing cost that needs to be paid."

"Normally, you will have to choose CPU-based licensing...I rate the tool price a five out of ten."

"The price of SAP Process Orchestration was reasonable."

"It's not an expensive solution."

"The cost of SAP products is quite high but the quality is really good."

"The license is a one-time payment, and additional costs are only incurred on the infrastructure side since it's an on-premise solution."

"The pricing for this solution is fine."

More SAP Process Orchestration pricing and cost advice

"The product is reasonably priced."

"It's very affordable."

"The price of Zapier is approximately $75 monthly."

"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."

"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."

"Think your Zaps through to make sure you don't use more Zaps than you need."

"Zapier's price is good."

"The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks."

More Zapier pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

16%

Computer Software Company

12%

Financial Services Firm

Government

Computer Software Company

Financial Services Firm

University

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about SAP Process Orchestration?

It provides essential features such as continuous monitoring of all interfaces are crucial for our needs.

What is your experience regarding pricing and costs for SAP Process Orchestration?

The price for SAP Process Orchestration is a little high when compared to market trends, which is just how the business is. I would rate it an eight.

What needs improvement with SAP Process Orchestration?

What do you like most about Zapier?

The product's most valuable feature is automation.

What is your experience regarding pricing and costs for Zapier?

The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.

What needs improvement with Zapier?

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Product Reports

SAP Process Orchestration

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Also Known As

SAP NetWeaver Process Integration, NetWeaver Process Integration

No data available

Overview

SAP NetWeaver Process Integration facilitates the integration of business processes that span different departments, organizations, or companies. SAP PI is based on general standards so as to enable 3rd-party systems to be integrated. At the center of SAP PI is an XML-based communication that uses HTTP (Hyper Text Transfer Protocol). Irrespective of the scenario used, the application-specific contents are transferred in messages in user-defined XML eXtensible Markup Language) from the sender to the receiver either via the Integration Server, or directly between the systems involved. SAP PI can be installed in different ways: Dual usage type installation: Based on both AS ABAP and AS Java. and Advanced Adapter Engine Extended (AEX): Based on AS Java only.

SAP

Zapier is a tool for primarily non-technical users to connect together web apps.

An integration between two apps is called a Zap. A Zap is made up of a Trigger and one or more Actions or Searches.

Whenever the trigger happens in one app, Zapier will automatically perform the actions or searches in another app in order.

Zaps are very lightweight and easy to set up. Zaps do not import or export old data (they only operate on new items created after the Zap is enabled). Zaps are also not kept in sync ("two way syncing") after the Zap is triggered.

Zaps are deceivingly simple if you're used to dealing with complex and difficult integrations. Their simplicity is what enables anyone to create them.

Sample Customers

Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren

BuzzFeed, Groupon, Spotify, Columbia University, FOX

SAP Process Orchestration vs. Zapier