We performed a comparison between SAP Process Orchestration and Zapier based on real PeerSpot user reviews.
Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."With the latest version what I find to be the most valuable are the REST, SuccessFactors, and Ariba Network adapters."
"The solution is easy to use."
"The most valuable features of SAP Process Orchestration are the standard APIs that we can use."
"The solution offers very good documentation and manuals to assist with understanding the solution."
"The initial setup was straightforward."
"In my opinion, SAP PO is the most mature suite of tools to integrate processes across SAP environments at this moment. It's really unbeatable because it allows you to integrate whatever scenarios you can imagine."
"The monitoring is one of the greatest features in Process Orchestration because it is user-friendly and easy for somebody who is not experienced."
"Great monitoring tools and has its own alert framework."
"Zapier is a really good tool for connecting multiple different platforms and data sources. For example, with Quickbase, I can easily integrate data from other sources like AWS or task-tracking platforms such as ClickUp or Asana."
"Zapier’s most valuable feature is its ability to interconnect applications or devices."
"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."
"The product's initial setup phase was very easy."
"We find it effortless to set up. We really don't have to do anything other than finding the application in the Zapier catalog. And as long as the application has been re-integrated into Zapier, they're able to then just provide the connection details and hook it up."
"The solution is a SaaS and does not require a complex setup."
"Zapier's interface, for me, is the solution's greatest value proposition. It is designed and developed for people who don't have a clue about what they're trying to do. It has a very user-friendly interface."
"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."
"The solution needs to move to the cloud."
"In terms of technical support, it would be helpful if they handled the tickets a bit faster when queries are sent to them."
"The product roadmap suggests it will approach the end of support in several years, and a lot of innovations are now implemented by SAP not in SAP PO, but in SAP Integration Suite, hence, the platform is stable, but doesn't receive a lot of new features in recent updates."
"The responsiveness of technical support needs to be improved."
"The monitoring governance offered by SAP is too technical and needs to be geared more toward business users."
"It is scalable, but there can be performance issues with high data volume or traffic, especially during month ends."
"It does not have all of the industry-standard solutions available in PO and it is not plug and play, so we have to do a lot of development."
"The solution could improve by making it more user-friendly by limiting the code required. We have to add some code in some cases where we need complex logic or some other functions. If this was able to be done in a more simplified manner then it would save a lot of effort and time."
"I would like to see them improve the Quickbase integration. Currently, it only allows triggering actions when records are added, but it would be more useful if we could also trigger actions when records are modified or deleted."
"Zapier needs to improve in the same way most RPA solutions should, such as Robocorp, Make, or UiPath. They are not good at helping you find the connections that you need for the problem that you have. For example, if need something on Instagram. I'm going to have to do research for hours to be able to find the components or the app, which is going to do what I need it to do. It makes it difficult to use the system when you don't know what to use."
"The user interface for Zapier could be improved. It also takes some time to sync the data between different environments."
"There is room for improvement in the support. They are not responsive, and they don't take much time to get resolved."
"Zapier could be a little faster, but that might not be possible. I would encourage Zapier to make more API endpoints for each application"
"It could support various languages along with Python."
"My biggest concern with Zapier would be their pricing strategy."
"System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome."
SAP Process Orchestration is ranked 1st in Business-to-Business Middleware with 28 reviews while Zapier is ranked 10th in Cloud Data Integration with 40 reviews. SAP Process Orchestration is rated 8.2, while Zapier is rated 8.6. The top reviewer of SAP Process Orchestration writes "A tool that can be useful for small integrations and large integrations". On the other hand, the top reviewer of Zapier writes "A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team ". SAP Process Orchestration is most compared with Mule Anypoint Platform, SAP Data Services, webMethods Integration Server, IBM Sterling B2B Integration Services and IBM B2B Integrator, whereas Zapier is most compared with AWS Glue, Alteryx Designer, Tray.io, MuleSoft Composer and Coefficient. See our SAP Process Orchestration vs. Zapier report.
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