SAP Process Orchestration vs Zapier comparison

SAP Process Orchestration

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94% willing to recommend

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Executive Summary

We performed a comparison between SAP Process Orchestration and Zapier based on real PeerSpot user reviews.

Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed SAP Process Orchestration vs. Zapier Report (Updated: September 2025).

SAP Process Orchestration vs. Zapier

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SAP Process Orchestration

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business-to-Business Middleware (2nd)

Zapier

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Cloud Data Integration (11th)

Featured Reviews

Vasanth Kumar Sabaapathi

Senior Lead Architect at a manufacturing company with 1,001-5,000 employees

Simplified integrations bring flexibility and efficiency to diverse industries through comprehensive features and robust support

SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coupled tool, they are introducing a lot of enhancements aligned with current market trends. There are standard contents readily available for starting integrations, which suit around 90% of every industry across verticals including pharma, manufacturing, and employee data central with SuccessFactors integration. Regarding functionality-wise improvements in SAP Process Orchestration, they are now incorporating the Salesforce system. Previously, we needed to rely on a third-party adapter for integration within SAP, but now they are building their own adapters to connect with Salesforce. Additionally, there are options like data connectors using Ariba coming up with SAP Process Orchestration. There's much more to explore, especially as they release new patches, enhancements, and adapters each quarter.

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Sachin Shrtivastava

Automation Engineer at Axe Automation

Automation of simple tasks improves with user-friendly interface but needs enhancement in handling complex scenarios

In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenario or automation is complex, it becomes difficult to create and deploy because of various routes. For example, with 20 routes, it becomes really difficult to create them due to certain limits, and the UI is not conducive for viewing all the routes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The monitoring tools are the most valuable feature."

"The product has good technical support but you usually will not need it because it is quite stable."

"It is a scalable solution."

"SAP Process Orchestration has all the features that are necessary."

"I think it is a very stable tool. My company did not have any problem with the tool."

"The most valuable feature is the seamless integration with backend systems."

"The initial setup was straightforward."

"Great monitoring tools and has its own alert framework."

More SAP Process Orchestration pros

"Zapier is user-friendly and most information is available within the page for specific automation."

"Webhooks are the most valuable feature of Zapier."

"Zapier's interface, for me, is the solution's greatest value proposition. It is designed and developed for people who don't have a clue about what they're trying to do. It has a very user-friendly interface."

"Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market."

"The ability to connect web applications to trigger actions in another app after having enriched, formatted, delayed, grouped, and filtered is really valuable for many businesses."

"The most valuable feature of Zapier is it saves me time doing repetitive tasks."

"Zapier’s most valuable feature is its ability to interconnect applications or devices."

"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."

More Zapier pros

Cons

"The older version of the solution will no longer be supported."

"The monitoring governance offered by SAP is too technical and needs to be geared more toward business users."

"Some configurations can be a little tricky."

"We encounter challenges while connecting to MQTT and MQDD adapters."

"SAP Process Orchestration breaks down sometimes."

"There are two main areas for improvement: performance and cost."

"The usability is an area where it can be improved upon."

"I feel that support is an area that needs improvement. They need to improve the response time and address the customer's issues as soon as possible."

More SAP Process Orchestration cons

"Some recent changes to the solution have made it bulky and not as intuitive to use as it previously was."

"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."

"It can be challenging to get timely responses as they typically answer questions after a long period, sometimes taking up to a month to respond."

"There could be improvements in creating more complex workflows within the data domain."

"It could support various languages along with Python."

"It is not worth the money if you have a little bit of a technical mind...Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work."

"My biggest concern with Zapier would be their pricing strategy."

"To make it a complete BPM solution, the UI component needs significant enhancement."

More Zapier cons

Pricing and Cost Advice

"My company deals with different pricing models of the product, according to which we don't pay for the solution directly, but we do pay for the maintenance part."

"We subscribe to annual licenses, and the competitive license cost is reasonable."

"The pricing for this solution is fine."

"The pricing depends on what type of client you are with SAP and the contract you have. There is a licensing cost that needs to be paid."

"Looking at market conditions, vendors nowadays are giving products at very low price levels. However, SAP Process Orchestration have not yet reduced their prices. The prices could be reduced a lot to stay competitive."

"Normally, you will have to choose CPU-based licensing...I rate the tool price a five out of ten."

"The cost of SAP products is quite high but the quality is really good."

"The product is not a low-priced solution, but I can say that it is competitively priced in the market."

More SAP Process Orchestration pricing and cost advice

"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."

"The product is reasonably priced."

"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."

"It's very affordable."

"The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks."

"Think your Zaps through to make sure you don't use more Zaps than you need."

"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."

"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."

More Zapier pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

15%

Computer Software Company

12%

Retailer

Energy/Utilities Company

Financial Services Firm

10%

Computer Software Company

University

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	26

By reviewers
Company Size	Count
Small Business	29
Midsize Enterprise	10
Large Enterprise	7

Questions from the Community

What do you like most about SAP Process Orchestration?

It provides essential features such as continuous monitoring of all interfaces are crucial for our needs.

What is your experience regarding pricing and costs for SAP Process Orchestration?

The price for SAP Process Orchestration is a little high when compared to market trends, which is just how the business is. I would rate it an eight.

What needs improvement with SAP Process Orchestration?

What do you like most about Zapier?

The product's most valuable feature is automation.

What is your experience regarding pricing and costs for Zapier?

The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.

What needs improvement with Zapier?

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Product Reports

SAP Process Orchestration

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Also Known As

SAP NetWeaver Process Integration, NetWeaver Process Integration

No data available

Overview

SAP NetWeaver Process Integration facilitates the integration of business processes that span different departments, organizations, or companies. SAP PI is based on general standards so as to enable 3rd-party systems to be integrated. At the center of SAP PI is an XML-based communication that uses HTTP (Hyper Text Transfer Protocol). Irrespective of the scenario used, the application-specific contents are transferred in messages in user-defined XML eXtensible Markup Language) from the sender to the receiver either via the Integration Server, or directly between the systems involved. SAP PI can be installed in different ways: Dual usage type installation: Based on both AS ABAP and AS Java. and Advanced Adapter Engine Extended (AEX): Based on AS Java only.

SAP

Zapier is a tool for primarily non-technical users to connect together web apps.

An integration between two apps is called a Zap. A Zap is made up of a Trigger and one or more Actions or Searches.

Whenever the trigger happens in one app, Zapier will automatically perform the actions or searches in another app in order.

Zaps are very lightweight and easy to set up. Zaps do not import or export old data (they only operate on new items created after the Zap is enabled). Zaps are also not kept in sync ("two way syncing") after the Zap is triggered.

Zaps are deceivingly simple if you're used to dealing with complex and difficult integrations. Their simplicity is what enables anyone to create them.

Sample Customers

Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren

BuzzFeed, Groupon, Spotify, Columbia University, FOX

SAP Process Orchestration vs. Zapier