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SAP Process Orchestration vs Zapier comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Process Orchestration
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
35
Ranking in other categories
Business-to-Business Middleware (7th)
Zapier
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Data Integration (27th), Cloud Data Integration (14th), Business Orchestration and Automation Technologies (20th), AI Software Development (16th)
 

Featured Reviews

Vasanth Kumar Sabaapathi - PeerSpot reviewer
Senior Lead Architect at a manufacturing company with 1,001-5,000 employees
Simplified integrations bring flexibility and efficiency to diverse industries through comprehensive features and robust support
SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coupled tool, they are introducing a lot of enhancements aligned with current market trends. There are standard contents readily available for starting integrations, which suit around 90% of every industry across verticals including pharma, manufacturing, and employee data central with SuccessFactors integration. Regarding functionality-wise improvements in SAP Process Orchestration, they are now incorporating the Salesforce system. Previously, we needed to rely on a third-party adapter for integration within SAP, but now they are building their own adapters to connect with Salesforce. Additionally, there are options like data connectors using Ariba coming up with SAP Process Orchestration. There's much more to explore, especially as they release new patches, enhancements, and adapters each quarter.
MI
Go High Level Manager at Virtual Worker Now
Automation expertise grows and enhances global collaboration
The most valuable aspect is the ability to integrate with over 20,000 applications, which is a superior feature compared to Make.com that has limited applications access. I use multi-step automation workflows in my tasks, which increases productivity and efficiency. The features such as if-else conditions allow for different branches in automation, making the automation more productive. I utilized conditional logic, text parsing, and formatting. My experience with these advanced features has been excellent. For instance, I once pushed data from Zapier to GoHighLevel while checking the date, and based on that date, I created automation in GoHighLevel that involved various branches, effectively creating a loop. Remote access to Zapier's automated workflows and cloud integration is beneficial. I use cloud services such as Google Drive and Dropbox within Zapier. The remote capabilities are advantageous, allowing us to provide services from Pakistan for businesses based in the USA, reducing company expenses when hiring employees from the USA. The ability to work remotely globally through Zapier is a significant opportunity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides essential features such as continuous monitoring of all interfaces are crucial for our needs."
"I rate the product's setup phase a nine on a scale of one to ten, where one is difficult and ten is easy since it is a very easy process."
"Overall, I would rate SAP Process Orchestration a 10 out of 10."
"The most valuable feature is the seamless integration with backend systems."
"The solution provides very good and central logging systems. It offers high flexibility with vertical and horizontal extend capacity."
"The initial setup is easy."
"I think it is a very stable tool. My company did not have any problem with the tool."
"SAP is the best solution for them to integrate with many other third-party systems or other VRP systems."
"I think it’s brilliant because the webhook feature allows you to basically send information from any application and connect to all the most common applications on the market."
"The countless integrations that Zapier makes possible are easy to set up and are valuable."
"Zapier’s most valuable feature is its ability to interconnect applications or devices."
"The product's most valuable feature is automation."
"Zapier is the tool with the most connectors and has been quite forward in that case."
"The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve."
"Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market."
"The product's initial setup phase was very easy."
 

Cons

"It does not have all of the industry-standard solutions available in PO and it is not plug and play, so we have to do a lot of development."
"It does not have all of the industry-standard solutions available in PO and it is not plug and play, so we have to do a lot of development."
"I think the big improvement required in the tool stems from the fact that the whole issue around it is that we have some downtime failures during upgrades and patching."
"The company has come out with a new version, SAP Cloud Integrator, which is not as good as the older version."
"It is not a scalable solution for the cloud. I would not recommend this for organizations that are primarily cloud-based."
"The user interface of SAP Process Orchestration should be more modern to enhance its appeal. It can seem complicated and outdated to new users."
"It is not a scalable solution for the cloud. I would not recommend this for the cloud."
"I feel that support is an area that needs improvement. They need to improve the response time and address the customer's issues as soon as possible."
"The pricing of the solution is quite expensive."
"Zapier is good for small businesses, but it’s not reliable enough for large enterprise businesses where you need to automate business critical services."
"The error reporting UI and organizing Zaps could be improved."
"There could be improvements in creating more complex workflows within the data domain."
"Some apps are not available yet. For instance, a connection with Joomla! would be great."
"I think the history of "zaps" could be improved."
"What I miss the most is the ability to share my Zaps with my teammates."
"I think that this solution should have more apps connected to it."
 

Pricing and Cost Advice

"The license is a one-time payment, and additional costs are only incurred on the infrastructure side since it's an on-premise solution."
"The fee for maintenance is costly."
"The cost of SAP products is quite high but the quality is really good."
"My company deals with different pricing models of the product, according to which we don't pay for the solution directly, but we do pay for the maintenance part."
"Looking at market conditions, vendors nowadays are giving products at very low price levels. However, SAP Process Orchestration have not yet reduced their prices. The prices could be reduced a lot to stay competitive."
"The price of SAP Process Orchestration was reasonable."
"Normally, you will have to choose CPU-based licensing...I rate the tool price a five out of ten."
"The pricing depends on what type of client you are with SAP and the contract you have. There is a licensing cost that needs to be paid."
"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."
"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."
"It's very affordable."
"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."
"The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks."
"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."
"Think your Zaps through to make sure you don't use more Zaps than you need."
"The product is reasonably priced."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
12%
Retailer
6%
Outsourcing Company
5%
Construction Company
15%
University
8%
Retailer
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise26
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise10
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for SAP Process Orchestration?
The price for SAP Process Orchestration is a little high when compared to market trends, which is just how the business is. I would rate it an eight.
What needs improvement with SAP Process Orchestration?
SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coup...
What is your primary use case for SAP Process Orchestration?
The main use case for SAP Process Orchestration is that it's an SAP proprietary tool which integrates within SAP and outside SAP. It's the most familiar middleware tool which is used for integrations.
What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenar...
What is your primary use case for Zapier?
I used three tools: Make.com, Zapier, and nEn nEight nEight n for my use cases. I created automation for social media integration, CRM integration, AI agents, e-commerce automation, finance automat...
 

Also Known As

SAP NetWeaver Process Integration, NetWeaver Process Integration
No data available
 

Overview

 

Sample Customers

Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about SAP Process Orchestration vs. Zapier and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.