SAP Process Orchestration vs Zapier comparison

SAP Process Orchestration

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Executive Summary

We performed a comparison between SAP Process Orchestration and Zapier based on real PeerSpot user reviews.

Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed SAP Process Orchestration vs. Zapier Report (Updated: April 2025).

SAP Process Orchestration vs. Zapier

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SAP Process Orchestration

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Business-to-Business Middleware (2nd)

Zapier

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Cloud Data Integration (10th)

Featured Reviews

Laxman Molugu

Chief Executive Officer at Saanvi systems inc

Enhances operational efficiency with valuable prepackaged content and cost-effective pricing

For organizations that operate within an SAP ecosystem, SAP Process Orchestration is recommended due to its cost-effectiveness and the availability of valuable prepackaged content. It is important to consider the needs of your industry, as SAP Process Orchestration may not meet all requirements in consumer-oriented sectors. I'd rate the solution eight out of ten.

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FrankHo

Analyst at MSXI

Though the tool offers a visually appealing UI, it needs to improve its documentation

With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation. The product has many bugs, so users have to wait for a period ranging from five minutes to an hour to see where the Zap went. In Zapier, Zaps aren't very understandable owing to the way they work. As a user, you would think that in Zapier, a Zap works in a particular way once you set it up, but it won't happen. At times, some Zaps can interfere with each other, because of which there might be infinite loops that may occur, owing to which multiple Zaps continue to run or break down in general, after which nothing would run in your environment. You would not be notified about the breakdown of Zaps. The bugs in the product may be considered to understand or get an explanation of how Zaps works between software systems, so for something between Gmail and HubSpot, Zapier would explain through better documentation what would work and what wouldn't work. Maybe if Zapier had better functionality with Python or any other coding language in general, it would make the product a lot better.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of SAP Process Orchestration is its flexibility in being able to build integrations with SAP systems and non-SAP systems."

"The initial setup was straightforward."

"The most valuable features of SAP Process Orchestration are its system monitoring and alerts."

"Overall, I would rate SAP Process Orchestration a 10 out of 10."

"SAP Process Orchestration is middleware where we are able to manage and interact with everything from a single location. One of the most beneficial areas is monitoring which is very easy because it is all in one place. There are many adapters added recently that can be used for new functionality. The solution is easy to operate and it is more mature than the cloud solution provided by SAP."

"In my opinion, SAP PO is the most mature suite of tools to integrate processes across SAP environments at this moment. It's really unbeatable because it allows you to integrate whatever scenarios you can imagine."

"t is a pretty stable solution. I have not seen any outages in the solution."

"The most valuable feature is the seamless integration with backend systems."

More SAP Process Orchestration pros

"What's most valuable in Zapier is its simplicity, seamlessness, and smooth plug-in, so you won't need to build code for every action. I'm not a developer, but I can use Zapier."

"The initial setup is pretty easy to do."

"The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve."

"We can connect Zapier with Zoho CRM for lead generation. I like the tool's drag and drop feature."

"Webhooks are the most valuable feature of Zapier."

"Zapier luckily has a wide range of integrations, I would say."

"We find it effortless to set up. We really don't have to do anything other than finding the application in the Zapier catalog. And as long as the application has been re-integrated into Zapier, they're able to then just provide the connection details and hook it up."

"The connection between Facebook lead forms and MailChimp integrations is the most valuable feature."

More Zapier pros

Cons

"The user interface of SAP Process Orchestration should be more modern to enhance its appeal. It can seem complicated and outdated to new users."

"It requires some maintenance."

"I think the main area that SAP PO should improve on is offering pre-delivered content like they do when you use SAP Cloud Platform Integration (CPI). SAP should not forget that they still have a lot of customers using Process Orchestration and they should focus more on providing pre-delivered content in SAP PO."

"Process Orchestration doesn't provide authentication for data sent to us, meaning we have to rely on client certificate-based or basic authentication."

"It is scalable, but there can be performance issues with high data volume or traffic, especially during month ends."

"It's very difficult to find errors in a simple way."

"In terms of technical support, it would be helpful if they handled the tickets a bit faster when queries are sent to them."

"The solution could be more scalable."

More SAP Process Orchestration cons

"The user interface for Zapier could be improved. It also takes some time to sync the data between different environments."

"The solution does not work properly when we apply filters and we get errors."

"There is room for improvement in the support. They are not responsive, and they don't take much time to get resolved."

"Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials."

"Some recent changes to the solution have made it bulky and not as intuitive to use as it previously was."

"I would like to see them improve the Quickbase integration. Currently, it only allows triggering actions when records are added, but it would be more useful if we could also trigger actions when records are modified or deleted."

"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."

"It is not worth the money if you have a little bit of a technical mind...Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work."

More Zapier cons

Pricing and Cost Advice

"The product is not a low-priced solution, but I can say that it is competitively priced in the market."

"Normally, you will have to choose CPU-based licensing...I rate the tool price a five out of ten."

"The pricing for this solution is fine."

"It is a very expensive solution. We only pay for the license."

"The solution is highly-priced."

"The fee for maintenance is costly."

"There are fees in addition to the licensing."

"It's not an expensive solution."

More SAP Process Orchestration pricing and cost advice

"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."

"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."

"The product is reasonably priced."

"The price of Zapier is approximately $75 monthly."

"Think your Zaps through to make sure you don't use more Zaps than you need."

"Zapier's price is good."

"It's very affordable."

"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."

More Zapier pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

17%

Computer Software Company

15%

Financial Services Firm

Energy/Utilities Company

Computer Software Company

15%

Financial Services Firm

10%

University

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about SAP Process Orchestration?

It provides essential features such as continuous monitoring of all interfaces are crucial for our needs.

What is your experience regarding pricing and costs for SAP Process Orchestration?

The main concern is the cost. If additional help is needed due to lack of skill, we have to pay for SAP support.

What needs improvement with SAP Process Orchestration?

There are two main areas for improvement: performance and cost. The cost is quite high, and if it were reduced, it might also improve the performance, potentially allowing us to access a more effic...

What do you like most about Zapier?

The product's most valuable feature is automation.

What is your experience regarding pricing and costs for Zapier?

The pricing is suitable. It's not cheap, but not expensive.

What needs improvement with Zapier?

The pricing could be a little cheaper.

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Product Reports

SAP Process Orchestration

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Also Known As

SAP NetWeaver Process Integration, NetWeaver Process Integration

No data available

Overview

SAP NetWeaver Process Integration facilitates the integration of business processes that span different departments, organizations, or companies. SAP PI is based on general standards so as to enable 3rd-party systems to be integrated. At the center of SAP PI is an XML-based communication that uses HTTP (Hyper Text Transfer Protocol). Irrespective of the scenario used, the application-specific contents are transferred in messages in user-defined XML eXtensible Markup Language) from the sender to the receiver either via the Integration Server, or directly between the systems involved. SAP PI can be installed in different ways: Dual usage type installation: Based on both AS ABAP and AS Java. and Advanced Adapter Engine Extended (AEX): Based on AS Java only.

SAP

Zapier is a tool for primarily non-technical users to connect together web apps.

An integration between two apps is called a Zap. A Zap is made up of a Trigger and one or more Actions or Searches.

Whenever the trigger happens in one app, Zapier will automatically perform the actions or searches in another app in order.

Zaps are very lightweight and easy to set up. Zaps do not import or export old data (they only operate on new items created after the Zap is enabled). Zaps are also not kept in sync ("two way syncing") after the Zap is triggered.

Zaps are deceivingly simple if you're used to dealing with complex and difficult integrations. Their simplicity is what enables anyone to create them.

Sample Customers

Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren

BuzzFeed, Groupon, Spotify, Columbia University, FOX

SAP Process Orchestration vs. Zapier