SAP Process Orchestration vs Zapier comparison

SAP Process Orchestration

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94% willing to recommend

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Executive Summary

We performed a comparison between SAP Process Orchestration and Zapier based on real PeerSpot user reviews.

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SAP Process Orchestration

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business-to-Business Middleware (7th)

Zapier

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Data Integration (23rd), Cloud Data Integration (13th), Business Orchestration and Automation Technologies (20th), AI Software Development (21st)

Featured Reviews

Vasanth Kumar Sabaapathi

Senior Lead Architect at a manufacturing company with 1,001-5,000 employees

Simplified integrations bring flexibility and efficiency to diverse industries through comprehensive features and robust support

SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coupled tool, they are introducing a lot of enhancements aligned with current market trends. There are standard contents readily available for starting integrations, which suit around 90% of every industry across verticals including pharma, manufacturing, and employee data central with SuccessFactors integration. Regarding functionality-wise improvements in SAP Process Orchestration, they are now incorporating the Salesforce system. Previously, we needed to rely on a third-party adapter for integration within SAP, but now they are building their own adapters to connect with Salesforce. Additionally, there are options like data connectors using Ariba coming up with SAP Process Orchestration. There's much more to explore, especially as they release new patches, enhancements, and adapters each quarter.

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Amrit Dash

Automation Engineer at a educational organization with 11-50 employees

Modular automations have streamlined onboarding and now orchestrate delayed multi-day workflows

Zapier offers the best features through the capability to make our own webhooks and the delay functionalities, which stand out in Zapier.The delay functionality and custom webhooks are valuable for our organization because of how we deal with things at our organization by creating things in a very modular way. We will have different modules talking to each other for a specific complex workflow. A webhook is what helps solve most of it because we can create all the different modules as a separate workflow in Zapier with their own custom webhook URL and then call them or chain them together to create a complex workflow solving a bigger use case problem. Secondly, the delays, with having a bigger delay in number of days, gives the automation a bigger window to run in, which is not the case with make.com or any other platform that we use for automation. The delays on other platforms are mostly within the range of one to five minutes because the scenario needs to run on that particular go. With Zapier, the scenario can span over multiple days and it does not take up running memory. Rather than that, it goes to sleep and runs back again after the designated time. With Zapier, I am able to handle workflows much faster. I have been able to reduce the effort the manual onboarding team and the operations team had to do in terms of employee onboarding. We have reduced the workflow time and made things more efficient and smoother and avoided any repetitive tasks in the day-to-day workflow of a team member. There is a significant reduction in manual work and team members save time by eliminating multiple workflows which are repetitive in nature that the automation team builds for them using Zapier.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is simple to transfer files."

"I think it is a very stable tool. My company did not have any problem with the tool."

"The solution is stable."

"The standard adapter with EBA abilities is the most valuable feature. It has good process integration."

"The solution is working well; we don't have any operational problems with it at all."

"The solution offers very good documentation and manuals to assist with understanding the solution."

"With the migration into the new version, the performance has improved and our customers are pleased with this improvement."

"t is a pretty stable solution. I have not seen any outages in the solution."

More SAP Process Orchestration pros

"Thanks to Zapier, I was able to integrate all the appointments into the Salesforce calendar."

"Automatic connections between CRM and the email system is the most valuable feature."

"I like the ability to connect one system to another, whereas that wasn’t previously possible without a custom integration."

"With Zapier, I am able to handle workflows much faster, reduce the effort the manual onboarding team and the operations team had to do in terms of employee onboarding, reduce the workflow time, make things more efficient and smoother, and avoid any repetitive tasks in the day-to-day workflow of a team member."

"Webhooks are the most valuable feature of Zapier."

"The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve."

"We find it effortless to set up. We really don't have to do anything other than finding the application in the Zapier catalog. And as long as the application has been re-integrated into Zapier, they're able to then just provide the connection details and hook it up."

"What's most valuable in Zapier is its simplicity, seamlessness, and smooth plug-in, so you won't need to build code for every action. I'm not a developer, but I can use Zapier."

More Zapier pros

Cons

"I think the main area that SAP PO should improve on is offering pre-delivered content like they do when you use SAP Cloud Platform Integration (CPI). SAP should not forget that they still have a lot of customers using Process Orchestration and they should focus more on providing pre-delivered content in SAP PO."

"The solution is not very scalable because it is at the end of its life."

"SAP Process Orchestration breaks down sometimes."

"Sometimes, if there is a system-related issue where I have to contact SAP and raise an incident, it takes a couple of days to resolve the issue."

"It is scalable and it requires some maintenance."

"It's very difficult to find errors in a simple way."

"The company has come out with a new version, SAP Cloud Integrator, which is not as good as the older version."

"The usability, for example, is an area where it can be improved upon."

More SAP Process Orchestration cons

"Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials."

"The solution does not work properly when we apply filters and we get errors."

"System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome."

"The pricing of the solution is quite expensive."

"Occasionally, there are instances where it seems like actions that should have triggered a Zap did not trigger it."

"After mapping them out, and they'd worked for a while, I've had Zapier fail."

"So, if I use Zapier and I end up having to code, it loses its sense in my opinion."

"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."

More Zapier cons

Pricing and Cost Advice

"The pricing for this solution is fine."

"The cost of SAP products is quite high but the quality is really good."

"The pricing depends on what type of client you are with SAP and the contract you have. There is a licensing cost that needs to be paid."

"The solution is highly-priced."

"The fee for maintenance is costly."

"The product is not a low-priced solution, but I can say that it is competitively priced in the market."

"It is a very expensive solution. We only pay for the license."

"Looking at market conditions, vendors nowadays are giving products at very low price levels. However, SAP Process Orchestration have not yet reduced their prices. The prices could be reduced a lot to stay competitive."

More SAP Process Orchestration pricing and cost advice

"The product is reasonably priced."

"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."

"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."

"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."

"It's very affordable."

"The price of Zapier is approximately $75 monthly."

"Zapier's price is good."

"Think your Zaps through to make sure you don't use more Zaps than you need."

More Zapier pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Comms Service Provider

10%

Outsourcing Company

Construction Company

16%

Manufacturing Company

10%

Comms Service Provider

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	26

By reviewers
Company Size	Count
Small Business	32
Midsize Enterprise	10
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for SAP Process Orchestration?

The price for SAP Process Orchestration is a little high when compared to market trends, which is just how the business is. I would rate it an eight.

What needs improvement with SAP Process Orchestration?

What is your primary use case for SAP Process Orchestration?

The main use case for SAP Process Orchestration is that it's an SAP proprietary tool which integrates within SAP and outside SAP. It's the most familiar middleware tool which is used for integrations.

What is your experience regarding pricing and costs for Zapier?

The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.

What needs improvement with Zapier?

Zapier can be improved by having more complex running scenarios, such as running code and more custom modules, and maybe multi-router cases which will make the workflows even tighter and more compl...

What is your primary use case for Zapier?

My main use case for Zapier is that it acts as a no-code automation platform which helps us in automating business platforms and business process automation. It is a tool that we were using prior t...

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Product Reports

SAP Process Orchestration

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Also Known As

SAP NetWeaver Process Integration, NetWeaver Process Integration

No data available

Overview

SAP Process Orchestration offers centralized monitoring, extensive integration capabilities, and flexible connectivity, supporting smooth interactions between SAP and non-SAP systems. Its robust tools facilitate B2B operations and enhance automation, providing enhanced workflow efficiency across platforms.

SAP Process Orchestration serves as a key middleware choice for enterprises needing integration solutions. It supports e-commerce, e-invoicing, and seamless data exchange on a global scale. With capabilities in security and transaction handling, the suite facilitates AI and B2B integrations while connecting ERP systems to third-party solutions. Highly beneficial prepackaged content, Java Message Service, and comprehensive documentation make it a preferred choice. Users value its adaptability and ease of use. However, updates to its interface, cloud integration, handling large data volumes, and scalability are sought after to improve Java reliance along with technical support and cost efficiency enhancements.

What features define SAP Process Orchestration?

Centralized Monitoring: Simplifies oversight across workflows.
Adapter Variety: Includes REST and SOAP for diverse connectivity.
Robust Integration: Ensures seamless SAP and non-SAP connectivity.
B2B Support: Enhances business-to-business operations.
Prepackaged Content: Offers automation tools and process efficiency.
Java Message Service: Supports reliable communication.

What benefits and ROI can users expect?

Flexibility: Easily adapts to changing business needs.
Enhanced Automation: Streamlines processes, increasing efficiency.
Comprehensive Connectivity: Facilitates integration with various systems and platforms.
Documentation: Provides detailed guidance for usage.

SAP Process Orchestration is widely implemented in sectors that require robust integration capabilities. It supports industries ranging from e-commerce to financial services, managing secure data exchanges and fostering AI integration. Its versatility allows use in cloud and on-premises applications, promoting enhanced connectivity and optimized workflows.

SAP

Zapier connects thousands of apps, enabling seamless automation without coding. It supports webhooks, multi-step tasks, and a wide array of integrations. Despite needing enhancements in Google Sheets capabilities, API limits, and UI, it remains a tool for boosting productivity across many sectors.

By linking tools such as Google Sheets, HubSpot, Slack, and Salesforce, Zapier allows users to automate workflows without coding expertise. Its integrations serve logistics operations, CRM, and social media management. Users can process tracking exceptions and streamline operations with third-party software like QuickBooks, Zoho, and Power BI. Although users suggest features like better Google Sheets handling and improved collaboration tools, Zapier continues to provide expansive automation, enhancing efficiency and facilitating new opportunities through integrations.

What Features Stand Out in Zapier?

App Connectivity: Integrates thousands of tools, simplifying task automation.
Ease of Use: No coding needed to set up integrations.
Webhooks: Offers real-time data transfer between applications.
Multi-step Zaps: Allows complex workflows across various apps.
Comprehensive Library: Extensive list of app integrations for users.

What Benefits Should You Expect?

Increased Productivity: Facilitates seamless automation of tasks.
Efficiency Improvement: Streamlines processes across multiple tools.
Business Agility: Supports varied workflows to meet specific needs.
Integration Flexibility: Connects a wide range of popular applications.
Simple Automation: Users automate processes without technical skills.

In logistics, Zapier enhances operations by automating exception tracking and third-party software integration. Its use in CRM and social media streamlines lead creation and workflow automation. Users from diverse industries leverage its extensive connectivity to support intelligence management, generate analytical insights, and execute cross-functional tasks efficiently.

Sample Customers

Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren

BuzzFeed, Groupon, Spotify, Columbia University, FOX

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