SAP Process Orchestration vs Zapier comparison

SAP Process Orchestration

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94% willing to recommend

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Executive Summary

We performed a comparison between SAP Process Orchestration and Zapier based on real PeerSpot user reviews.

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SAP Process Orchestration

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business-to-Business Middleware (7th)

Zapier

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Data Integration (23rd), Cloud Data Integration (14th), Business Orchestration and Automation Technologies (19th), AI Software Development (18th)

Featured Reviews

Vasanth Kumar Sabaapathi

Senior Lead Architect at a manufacturing company with 1,001-5,000 employees

Simplified integrations bring flexibility and efficiency to diverse industries through comprehensive features and robust support

SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coupled tool, they are introducing a lot of enhancements aligned with current market trends. There are standard contents readily available for starting integrations, which suit around 90% of every industry across verticals including pharma, manufacturing, and employee data central with SuccessFactors integration. Regarding functionality-wise improvements in SAP Process Orchestration, they are now incorporating the Salesforce system. Previously, we needed to rely on a third-party adapter for integration within SAP, but now they are building their own adapters to connect with Salesforce. Additionally, there are options like data connectors using Ariba coming up with SAP Process Orchestration. There's much more to explore, especially as they release new patches, enhancements, and adapters each quarter.

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MuhammadImran

Go High Level Manager at Virtual Worker Now

Automation expertise grows and enhances global collaboration

The most valuable aspect is the ability to integrate with over 20,000 applications, which is a superior feature compared to Make.com that has limited applications access. I use multi-step automation workflows in my tasks, which increases productivity and efficiency. The features such as if-else conditions allow for different branches in automation, making the automation more productive. I utilized conditional logic, text parsing, and formatting. My experience with these advanced features has been excellent. For instance, I once pushed data from Zapier to GoHighLevel while checking the date, and based on that date, I created automation in GoHighLevel that involved various branches, effectively creating a loop. Remote access to Zapier's automated workflows and cloud integration is beneficial. I use cloud services such as Google Drive and Dropbox within Zapier. The remote capabilities are advantageous, allowing us to provide services from Pakistan for businesses based in the USA, reducing company expenses when hiring employees from the USA. The ability to work remotely globally through Zapier is a significant opportunity.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is easy to use."

"The monitoring is one of the greatest features in Process Orchestration because it is user-friendly and easy for somebody who is not experienced."

"SAP Process Orchestration offers easy maintainability and is a very flexible tool that easily adapts to any integration standards and artifacts that are readily available."

"It is simple to transfer files."

"The solution makes it easy to solve integration problems."

"The performance of data processing has increased."

"I rate the product's setup phase a nine on a scale of one to ten, where one is difficult and ten is easy since it is a very easy process."

"SAP Process Orchestration has all the features that are necessary."

More SAP Process Orchestration pros

"Improved communication and efficiency through interconnection of instant messaging, email, CRM, ERP and ticket management systems is the main output of using Zapier at Glispa."

"The countless integrations that Zapier makes possible are easy to set up and are valuable."

"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."

"Zapier has automated so many of our back-end systems, saving us hours each day in reconciliation and data flow."

"The ability to connect web applications to trigger actions in another app after having enriched, formatted, delayed, grouped, and filtered is really valuable for many businesses."

"Zapier is a powerful tool; it helps us automate social media curation, sales funneling, client onboarding, and qualitative data collection, while improving team productivity, collaboration, transparency, and accountability."

"This product has made our daily reporting task simpler, by automating and integrating different apps."

"I think it’s brilliant because the webhook feature allows you to basically send information from any application and connect to all the most common applications on the market."

More Zapier pros

Cons

"It's very difficult to find errors in a simple way."

"The user interface of SAP Process Orchestration should be more modern to enhance its appeal. It can seem complicated and outdated to new users."

"It does not have all of the industry-standard solutions available in PO and it is not plug and play, so we have to do a lot of development."

"Its administration management feature needs to be simpler to use."

"The solution could improve by making it more user-friendly by limiting the code required. We have to add some code in some cases where we need complex logic or some other functions. If this was able to be done in a more simplified manner then it would save a lot of effort and time."

"The solution is not very scalable because it is at the end of its life."

"I think the big improvement required in the tool stems from the fact that the whole issue around it is that we have some downtime failures during upgrades and patching."

"The cloud capability features need improvement."

More SAP Process Orchestration cons

"It can be challenging to get timely responses as they typically answer questions after a long period, sometimes taking up to a month to respond."

"Zapier needs to improve in the same way most RPA solutions should, such as Robocorp, Make, or UiPath. They are not good at helping you find the connections that you need for the problem that you have. For example, if need something on Instagram. I'm going to have to do research for hours to be able to find the components or the app, which is going to do what I need it to do. It makes it difficult to use the system when you don't know what to use."

"The pricing could be a little cheaper."

"Some colleagues don’t find the chat/email channels that intuitive."

"Occasionally, there are instances where it seems like actions that should have triggered a Zap did not trigger it."

"The technical support is low."

"Zapier could be a little faster, but that might not be possible. I would encourage Zapier to make more API endpoints for each application"

"The user interface for Zapier could be improved. It also takes some time to sync the data between different environments."

More Zapier cons

Pricing and Cost Advice

"Looking at market conditions, vendors nowadays are giving products at very low price levels. However, SAP Process Orchestration have not yet reduced their prices. The prices could be reduced a lot to stay competitive."

"It is a very expensive solution. We only pay for the license."

"There are fees in addition to the licensing."

"The pricing depends on what type of client you are with SAP and the contract you have. There is a licensing cost that needs to be paid."

"The price of SAP Process Orchestration was reasonable."

"The product is not a low-priced solution, but I can say that it is competitively priced in the market."

"The pricing for this solution is fine."

"The license is a one-time payment, and additional costs are only incurred on the infrastructure side since it's an on-premise solution."

More SAP Process Orchestration pricing and cost advice

"Think your Zaps through to make sure you don't use more Zaps than you need."

"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."

"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."

"The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks."

"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."

"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."

"The price of Zapier is approximately $75 monthly."

"It's very affordable."

More Zapier pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

11%

Computer Software Company

10%

Construction Company

Comms Service Provider

Construction Company

16%

Manufacturing Company

10%

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	26

By reviewers
Company Size	Count
Small Business	32
Midsize Enterprise	10
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for SAP Process Orchestration?

The price for SAP Process Orchestration is a little high when compared to market trends, which is just how the business is. I would rate it an eight.

What needs improvement with SAP Process Orchestration?

What is your primary use case for SAP Process Orchestration?

The main use case for SAP Process Orchestration is that it's an SAP proprietary tool which integrates within SAP and outside SAP. It's the most familiar middleware tool which is used for integrations.

What is your experience regarding pricing and costs for Zapier?

The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.

What needs improvement with Zapier?

Zapier can be improved by having more complex running scenarios, such as running code and more custom modules, and maybe multi-router cases which will make the workflows even tighter and more compl...

What is your primary use case for Zapier?

My main use case for Zapier is that it acts as a no-code automation platform which helps us in automating business platforms and business process automation. It is a tool that we were using prior t...

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Product Reports

SAP Process Orchestration

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Also Known As

SAP NetWeaver Process Integration, NetWeaver Process Integration

No data available

Overview

SAP Process Orchestration offers centralized monitoring, extensive integration capabilities, and flexible connectivity, supporting smooth interactions between SAP and non-SAP systems. Its robust tools facilitate B2B operations and enhance automation, providing enhanced workflow efficiency across platforms.

SAP Process Orchestration serves as a key middleware choice for enterprises needing integration solutions. It supports e-commerce, e-invoicing, and seamless data exchange on a global scale. With capabilities in security and transaction handling, the suite facilitates AI and B2B integrations while connecting ERP systems to third-party solutions. Highly beneficial prepackaged content, Java Message Service, and comprehensive documentation make it a preferred choice. Users value its adaptability and ease of use. However, updates to its interface, cloud integration, handling large data volumes, and scalability are sought after to improve Java reliance along with technical support and cost efficiency enhancements.

What features define SAP Process Orchestration?

Centralized Monitoring: Simplifies oversight across workflows.
Adapter Variety: Includes REST and SOAP for diverse connectivity.
Robust Integration: Ensures seamless SAP and non-SAP connectivity.
B2B Support: Enhances business-to-business operations.
Prepackaged Content: Offers automation tools and process efficiency.
Java Message Service: Supports reliable communication.

What benefits and ROI can users expect?

Flexibility: Easily adapts to changing business needs.
Enhanced Automation: Streamlines processes, increasing efficiency.
Comprehensive Connectivity: Facilitates integration with various systems and platforms.
Documentation: Provides detailed guidance for usage.

SAP Process Orchestration is widely implemented in sectors that require robust integration capabilities. It supports industries ranging from e-commerce to financial services, managing secure data exchanges and fostering AI integration. Its versatility allows use in cloud and on-premises applications, promoting enhanced connectivity and optimized workflows.

SAP

Zapier connects thousands of apps, enabling seamless automation without coding. It supports webhooks, multi-step tasks, and a wide array of integrations. Despite needing enhancements in Google Sheets capabilities, API limits, and UI, it remains a tool for boosting productivity across many sectors.

By linking tools such as Google Sheets, HubSpot, Slack, and Salesforce, Zapier allows users to automate workflows without coding expertise. Its integrations serve logistics operations, CRM, and social media management. Users can process tracking exceptions and streamline operations with third-party software like QuickBooks, Zoho, and Power BI. Although users suggest features like better Google Sheets handling and improved collaboration tools, Zapier continues to provide expansive automation, enhancing efficiency and facilitating new opportunities through integrations.

What Features Stand Out in Zapier?

App Connectivity: Integrates thousands of tools, simplifying task automation.
Ease of Use: No coding needed to set up integrations.
Webhooks: Offers real-time data transfer between applications.
Multi-step Zaps: Allows complex workflows across various apps.
Comprehensive Library: Extensive list of app integrations for users.

What Benefits Should You Expect?

Increased Productivity: Facilitates seamless automation of tasks.
Efficiency Improvement: Streamlines processes across multiple tools.
Business Agility: Supports varied workflows to meet specific needs.
Integration Flexibility: Connects a wide range of popular applications.
Simple Automation: Users automate processes without technical skills.

In logistics, Zapier enhances operations by automating exception tracking and third-party software integration. Its use in CRM and social media streamlines lead creation and workflow automation. Users from diverse industries leverage its extensive connectivity to support intelligence management, generate analytical insights, and execute cross-functional tasks efficiently.

Sample Customers

Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren

BuzzFeed, Groupon, Spotify, Columbia University, FOX

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