SAP Process Orchestration vs Zapier comparison

SAP Process Orchestration

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Executive Summary

We performed a comparison between SAP Process Orchestration and Zapier based on real PeerSpot user reviews.

Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed SAP Process Orchestration vs. Zapier Report (Updated: April 2026).

SAP Process Orchestration vs. Zapier

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SAP Process Orchestration

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business-to-Business Middleware (7th)

Zapier

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Data Integration (22nd), Cloud Data Integration (14th), Business Orchestration and Automation Technologies (20th), AI Software Development (18th)

Featured Reviews

Vasanth Kumar Sabaapathi

Senior Lead Architect at a manufacturing company with 1,001-5,000 employees

Simplified integrations bring flexibility and efficiency to diverse industries through comprehensive features and robust support

SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coupled tool, they are introducing a lot of enhancements aligned with current market trends. There are standard contents readily available for starting integrations, which suit around 90% of every industry across verticals including pharma, manufacturing, and employee data central with SuccessFactors integration. Regarding functionality-wise improvements in SAP Process Orchestration, they are now incorporating the Salesforce system. Previously, we needed to rely on a third-party adapter for integration within SAP, but now they are building their own adapters to connect with Salesforce. Additionally, there are options like data connectors using Ariba coming up with SAP Process Orchestration. There's much more to explore, especially as they release new patches, enhancements, and adapters each quarter.

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MuhammadImran

Go High Level Manager at Virtual Worker Now

Automation expertise grows and enhances global collaboration

The most valuable aspect is the ability to integrate with over 20,000 applications, which is a superior feature compared to Make.com that has limited applications access. I use multi-step automation workflows in my tasks, which increases productivity and efficiency. The features such as if-else conditions allow for different branches in automation, making the automation more productive. I utilized conditional logic, text parsing, and formatting. My experience with these advanced features has been excellent. For instance, I once pushed data from Zapier to GoHighLevel while checking the date, and based on that date, I created automation in GoHighLevel that involved various branches, effectively creating a loop. Remote access to Zapier's automated workflows and cloud integration is beneficial. I use cloud services such as Google Drive and Dropbox within Zapier. The remote capabilities are advantageous, allowing us to provide services from Pakistan for businesses based in the USA, reducing company expenses when hiring employees from the USA. The ability to work remotely globally through Zapier is a significant opportunity.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The support from SAP Process Orchestration is very helpful."

"This solution is one of the most stable integration SAP products that you could possibly have."

"SAP Process Orchestration is quite flexible in supporting various integration standards and protocols, and it's fulfilling all our needs."

"The solution makes it easy to solve integration problems."

"SAP Process Orchestration has all the features that are necessary."

"The product has good technical support but you usually will not need it because it is quite stable."

"Overall, I would rate SAP Process Orchestration a 10 out of 10."

"The main benefit is that the solution is low maintenance. Moreover, it's the license cost is very low because it's part of the package. The maintenance is standard maintenance. And the updates are regular. So there's a regular update and you can choose whether you want to do those updates or not."

More SAP Process Orchestration pros

"What's most valuable in Zapier is its simplicity, seamlessness, and smooth plug-in, so you won't need to build code for every action. I'm not a developer, but I can use Zapier."

"I utilized Zapier's feature of connecting over 2000 apps for various automations in my business processes."

"On a personal level, I used Zapier to automate otherwise tedious and manual tasks."

"We can connect Zapier with Zoho CRM for lead generation. I like the tool's drag and drop feature."

"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."

"The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve."

"Technical support is fantastic; top notch."

"It revolutionized our back-office."

More Zapier pros

Cons

"The solution is not very scalable because it is at the end of its life."

"Sometimes, if there is a system-related issue where I have to contact SAP and raise an incident, it takes a couple of days to resolve the issue."

"The solution needs to move to the cloud."

"It requires some maintenance."

"I feel that support is an area that needs improvement. They need to improve the response time and address the customer's issues as soon as possible."

"The usability is an area where it can be improved upon."

"The product roadmap suggests it will approach the end of support in several years, and a lot of innovations are now implemented by SAP not in SAP PO, but in SAP Integration Suite, hence, the platform is stable, but doesn't receive a lot of new features in recent updates."

"Data modeling is an area of concern in the product where improvements are required."

More SAP Process Orchestration cons

"We did have stability issues, at one point every week. This was 3 years ago."

"The technical support is low."

"Technical support is very bad. But, thankfully, not needed often."

"After mapping them out, and they'd worked for a while, I've had Zapier fail."

"Zapier needs to improve in the same way most RPA solutions should, such as Robocorp, Make, or UiPath. They are not good at helping you find the connections that you need for the problem that you have."

"In terms of scalability, we have found that we need to create multiple redundant Zaps in order to compensate for logic."

"So, if I use Zapier and I end up having to code, it loses its sense in my opinion."

"The pricing of the solution is quite expensive."

More Zapier cons

Pricing and Cost Advice

"Looking at market conditions, vendors nowadays are giving products at very low price levels. However, SAP Process Orchestration have not yet reduced their prices. The prices could be reduced a lot to stay competitive."

"We subscribe to annual licenses, and the competitive license cost is reasonable."

"My company deals with different pricing models of the product, according to which we don't pay for the solution directly, but we do pay for the maintenance part."

"The solution is highly-priced."

"The price of SAP Process Orchestration was reasonable."

"The license is a one-time payment, and additional costs are only incurred on the infrastructure side since it's an on-premise solution."

"The cost of SAP products is quite high but the quality is really good."

"There are fees in addition to the licensing."

More SAP Process Orchestration pricing and cost advice

"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."

"Think your Zaps through to make sure you don't use more Zaps than you need."

"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."

"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."

"It's very affordable."

"The price of Zapier is approximately $75 monthly."

"The product is reasonably priced."

"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."

More Zapier pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

12%

Computer Software Company

11%

Comms Service Provider

Financial Services Firm

Construction Company

15%

University

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	26

By reviewers
Company Size	Count
Small Business	31
Midsize Enterprise	10
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for SAP Process Orchestration?

The price for SAP Process Orchestration is a little high when compared to market trends, which is just how the business is. I would rate it an eight.

What needs improvement with SAP Process Orchestration?

What is your primary use case for SAP Process Orchestration?

The main use case for SAP Process Orchestration is that it's an SAP proprietary tool which integrates within SAP and outside SAP. It's the most familiar middleware tool which is used for integrations.

What is your experience regarding pricing and costs for Zapier?

The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.

What needs improvement with Zapier?

In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenar...

What is your primary use case for Zapier?

I used three tools: Make.com, Zapier, and nEn nEight nEight n for my use cases. I created automation for social media integration, CRM integration, AI agents, e-commerce automation, finance automat...

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Product Reports

SAP Process Orchestration

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Also Known As

SAP NetWeaver Process Integration, NetWeaver Process Integration

No data available

Overview

SAP Process Orchestration offers centralized monitoring, extensive integration capabilities, and flexible connectivity, supporting smooth interactions between SAP and non-SAP systems. Its robust tools facilitate B2B operations and enhance automation, providing enhanced workflow efficiency across platforms.

SAP Process Orchestration serves as a key middleware choice for enterprises needing integration solutions. It supports e-commerce, e-invoicing, and seamless data exchange on a global scale. With capabilities in security and transaction handling, the suite facilitates AI and B2B integrations while connecting ERP systems to third-party solutions. Highly beneficial prepackaged content, Java Message Service, and comprehensive documentation make it a preferred choice. Users value its adaptability and ease of use. However, updates to its interface, cloud integration, handling large data volumes, and scalability are sought after to improve Java reliance along with technical support and cost efficiency enhancements.

What features define SAP Process Orchestration?

Centralized Monitoring: Simplifies oversight across workflows.
Adapter Variety: Includes REST and SOAP for diverse connectivity.
Robust Integration: Ensures seamless SAP and non-SAP connectivity.
B2B Support: Enhances business-to-business operations.
Prepackaged Content: Offers automation tools and process efficiency.
Java Message Service: Supports reliable communication.

What benefits and ROI can users expect?

Flexibility: Easily adapts to changing business needs.
Enhanced Automation: Streamlines processes, increasing efficiency.
Comprehensive Connectivity: Facilitates integration with various systems and platforms.
Documentation: Provides detailed guidance for usage.

SAP Process Orchestration is widely implemented in sectors that require robust integration capabilities. It supports industries ranging from e-commerce to financial services, managing secure data exchanges and fostering AI integration. Its versatility allows use in cloud and on-premises applications, promoting enhanced connectivity and optimized workflows.

SAP

Zapier connects thousands of apps, enabling seamless automation without coding. It supports webhooks, multi-step tasks, and a wide array of integrations. Despite needing enhancements in Google Sheets capabilities, API limits, and UI, it remains a tool for boosting productivity across many sectors.

By linking tools such as Google Sheets, HubSpot, Slack, and Salesforce, Zapier allows users to automate workflows without coding expertise. Its integrations serve logistics operations, CRM, and social media management. Users can process tracking exceptions and streamline operations with third-party software like QuickBooks, Zoho, and Power BI. Although users suggest features like better Google Sheets handling and improved collaboration tools, Zapier continues to provide expansive automation, enhancing efficiency and facilitating new opportunities through integrations.

What Features Stand Out in Zapier?

App Connectivity: Integrates thousands of tools, simplifying task automation.
Ease of Use: No coding needed to set up integrations.
Webhooks: Offers real-time data transfer between applications.
Multi-step Zaps: Allows complex workflows across various apps.
Comprehensive Library: Extensive list of app integrations for users.

What Benefits Should You Expect?

Increased Productivity: Facilitates seamless automation of tasks.
Efficiency Improvement: Streamlines processes across multiple tools.
Business Agility: Supports varied workflows to meet specific needs.
Integration Flexibility: Connects a wide range of popular applications.
Simple Automation: Users automate processes without technical skills.

In logistics, Zapier enhances operations by automating exception tracking and third-party software integration. Its use in CRM and social media streamlines lead creation and workflow automation. Users from diverse industries leverage its extensive connectivity to support intelligence management, generate analytical insights, and execute cross-functional tasks efficiently.

Sample Customers

Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren

BuzzFeed, Groupon, Spotify, Columbia University, FOX

SAP Process Orchestration vs. Zapier