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SAP Process Orchestration vs Zapier comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Process Orchestration
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
33
Ranking in other categories
Business-to-Business Middleware (2nd)
Zapier
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
49
Ranking in other categories
Cloud Data Integration (13th)
 

Featured Reviews

Laxman  Molugu - PeerSpot reviewer
Enhances operational efficiency with valuable prepackaged content and cost-effective pricing
For organizations that operate within an SAP ecosystem, SAP Process Orchestration is recommended due to its cost-effectiveness and the availability of valuable prepackaged content. It is important to consider the needs of your industry, as SAP Process Orchestration may not meet all requirements in consumer-oriented sectors. I'd rate the solution eight out of ten.
Awais Mehmood - PeerSpot reviewer
Error message clarity needs improvement but third-party integrations facilitate automation
I would to improve the integration between Zapier and Notion since Notion did not allow it previously. One issue I experienced was that when Zapier did not automate or threw an error, the error was not user-friendly. I searched extensively in browsers and the Zapier community to find solutions. The error page or the Zapier error message should be user-friendly, and the error message should relate to the user so they can easily understand the error and solve that specific problem. The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup was straightforward."
"SAP Process Orchestration provides extensive integrations with external partners, supports B2B operations, and has prepackaged content that saves development time."
"SAP Process Orchestration has all the features that are necessary."
"The monitoring tools are the most valuable feature."
"The solution is stable."
"The solution is easy to use."
"The performance of data processing has increased."
"The most valuable features of SAP Process Orchestration are its system monitoring and alerts."
"Webhooks are the most valuable feature of Zapier."
"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."
"I utilized Zapier's feature of connecting over 2000 apps for various automations in my business processes."
"Zapier’s most valuable feature is its ability to interconnect applications or devices."
"Zapier's best feature would be the ease of use, and it is really easy to use and really user-friendly."
"Zapier is a really good tool for connecting multiple different platforms and data sources. For example, with Quickbase, I can easily integrate data from other sources like AWS or task-tracking platforms such as ClickUp or Asana."
"The most valuable feature of Zapier is it saves me time doing repetitive tasks."
"The solution is time efficient and has saved considerable development effort."
 

Cons

"In terms of technical support, it would be helpful if they handled the tickets a bit faster when queries are sent to them."
"Some configurations can be a little tricky."
"There are two main areas for improvement: performance and cost."
"It does not have all of the industry-standard solutions available in PO and it is not plug and play, so we have to do a lot of development."
"It is scalable, but there can be performance issues with high data volume or traffic, especially during month ends."
"I think the big improvement required in the tool stems from the fact that the whole issue around it is that we have some downtime failures during upgrades and patching."
"Process Orchestration needs to provide secure connectivity as no one has any data information."
"This is an on-premise platform and one area they can improve on is having the ability to work with SaaS solutions."
"Zapier needs more YouTube or video tutorials or more training for people. That would help a lot. In particular, Zapier should have documentation for every connector. Its documentation needs to be more detailed and visual."
"The pricing could be a little cheaper."
"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."
"There is room for improvement in the support. They are not responsive, and they don't take much time to get resolved."
"It can be challenging to get timely responses as they typically answer questions after a long period, sometimes taking up to a month to respond."
"Zapier needs to improve in the same way most RPA solutions should, such as Robocorp, Make, or UiPath. They are not good at helping you find the connections that you need for the problem that you have. For example, if need something on Instagram. I'm going to have to do research for hours to be able to find the components or the app, which is going to do what I need it to do. It makes it difficult to use the system when you don't know what to use."
"I would like to see them improve the Quickbase integration. Currently, it only allows triggering actions when records are added, but it would be more useful if we could also trigger actions when records are modified or deleted."
"I think that this solution should have more apps connected to it."
 

Pricing and Cost Advice

"There are fees in addition to the licensing."
"The pricing depends on what type of client you are with SAP and the contract you have. There is a licensing cost that needs to be paid."
"The pricing for this solution is fine."
"The solution is highly-priced."
"The fee for maintenance is costly."
"Looking at market conditions, vendors nowadays are giving products at very low price levels. However, SAP Process Orchestration have not yet reduced their prices. The prices could be reduced a lot to stay competitive."
"The product is not a low-priced solution, but I can say that it is competitively priced in the market."
"The license is a one-time payment, and additional costs are only incurred on the infrastructure side since it's an on-premise solution."
"The product is reasonably priced."
"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."
"It's very affordable."
"The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks."
"Think your Zaps through to make sure you don't use more Zaps than you need."
"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."
"Zapier's price is good."
"The price of Zapier is approximately $75 monthly."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Computer Software Company
15%
Financial Services Firm
8%
Retailer
5%
Computer Software Company
12%
Financial Services Firm
10%
University
9%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SAP Process Orchestration?
It provides essential features such as continuous monitoring of all interfaces are crucial for our needs.
What is your experience regarding pricing and costs for SAP Process Orchestration?
SAP solutions are generally expensive. SAP Process Orchestration was integrated with SAP ECC in a package, but my customers have consistently described it as an expensive product.
What needs improvement with SAP Process Orchestration?
The user interface of SAP Process Orchestration should be more modern to enhance its appeal. It can seem complicated and outdated to new users. Additionally, the tool relies on Java, which feels le...
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is suitable. It's not cheap, but not expensive.
What needs improvement with Zapier?
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records. I would appreciate quicker response times and more...
 

Also Known As

SAP NetWeaver Process Integration, NetWeaver Process Integration
No data available
 

Overview

 

Sample Customers

Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about SAP Process Orchestration vs. Zapier and other solutions. Updated: June 2025.
859,438 professionals have used our research since 2012.