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SAP Process Orchestration vs Zapier comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Process Orchestration
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
35
Ranking in other categories
Business-to-Business Middleware (7th)
Zapier
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Data Integration (17th), Cloud Data Integration (12th), Business Orchestration and Automation Technologies (16th), AI Software Development (14th)
 

Featured Reviews

Vasanth Kumar Sabaapathi - PeerSpot reviewer
Senior Lead Architect at a manufacturing company with 1,001-5,000 employees
Simplified integrations bring flexibility and efficiency to diverse industries through comprehensive features and robust support
SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coupled tool, they are introducing a lot of enhancements aligned with current market trends. There are standard contents readily available for starting integrations, which suit around 90% of every industry across verticals including pharma, manufacturing, and employee data central with SuccessFactors integration. Regarding functionality-wise improvements in SAP Process Orchestration, they are now incorporating the Salesforce system. Previously, we needed to rely on a third-party adapter for integration within SAP, but now they are building their own adapters to connect with Salesforce. Additionally, there are options like data connectors using Ariba coming up with SAP Process Orchestration. There's much more to explore, especially as they release new patches, enhancements, and adapters each quarter.
RL
Product Owner | Integration
Diverse integration options support workflow automation while pricing and support need improvements
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records. I would appreciate quicker response times and more direct interactions. It would be great to have a direct contact person for support, but bigger companies usually have solution partners handling support. I do not have a solution partner for Zapier due to using it for small use cases.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"t is a pretty stable solution. I have not seen any outages in the solution."
"I think it is a very stable tool. My company did not have any problem with the tool."
"The solution is easy to use."
"SAP Process Orchestration provides extensive integrations with external partners, supports B2B operations, and has prepackaged content that saves development time."
"Overall, I would rate SAP Process Orchestration a 10 out of 10."
"The initial setup is easy."
"The product has good technical support but you usually will not need it because it is quite stable."
"The standard adapter with EBA abilities is the most valuable feature. It has good process integration."
"I recommend Zapier because there is demand and it is easy to use."
"The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve."
"Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market."
"The connection between Facebook lead forms and MailChimp integrations is the most valuable feature."
"Zapier is a really good tool for connecting multiple different platforms and data sources. For example, with Quickbase, I can easily integrate data from other sources like AWS or task-tracking platforms such as ClickUp or Asana."
"What's most valuable in Zapier is its simplicity, seamlessness, and smooth plug-in, so you won't need to build code for every action. I'm not a developer, but I can use Zapier."
"The solution is a SaaS and does not require a complex setup."
"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."
 

Cons

"The cloud capability features need improvement."
"SAP Process Orchestration breaks down sometimes."
"There are two main areas for improvement: performance and cost."
"It is scalable, but there can be performance issues with high data volume or traffic, especially during month ends."
"It would be beneficial to enhance the ease of implementing new projects and improve overall stability in our implementations."
"SAP should improve the user interface, as it often lacks modern features and aesthetic appeal."
"We encounter challenges while connecting to MQTT and MQDD adapters."
"The usability is an area where it can be improved upon."
"We currently switch from Zapier because it was so expensive. My experience shows that for our use cases, other tools are cheaper."
"Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials."
"There is room for improvement in the support. They are not responsive, and they don't take much time to get resolved."
"The solution does not work properly when we apply filters and we get errors."
"To make it a complete BPM solution, the UI component needs significant enhancement."
"My biggest concern with Zapier would be their pricing strategy."
"There could be improvements in creating more complex workflows within the data domain."
"It is not worth the money if you have a little bit of a technical mind...Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work."
 

Pricing and Cost Advice

"It is a very expensive solution. We only pay for the license."
"The fee for maintenance is costly."
"Normally, you will have to choose CPU-based licensing...I rate the tool price a five out of ten."
"Looking at market conditions, vendors nowadays are giving products at very low price levels. However, SAP Process Orchestration have not yet reduced their prices. The prices could be reduced a lot to stay competitive."
"We subscribe to annual licenses, and the competitive license cost is reasonable."
"The pricing depends on what type of client you are with SAP and the contract you have. There is a licensing cost that needs to be paid."
"The cost of SAP products is quite high but the quality is really good."
"The price of SAP Process Orchestration was reasonable."
"Zapier's price is good."
"The price of Zapier is approximately $75 monthly."
"The product is reasonably priced."
"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."
"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."
"Think your Zaps through to make sure you don't use more Zaps than you need."
"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."
"It's very affordable."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Computer Software Company
11%
Energy/Utilities Company
6%
Outsourcing Company
6%
University
10%
Financial Services Firm
10%
Retailer
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise26
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise10
Large Enterprise7
 

Questions from the Community

What do you like most about SAP Process Orchestration?
It provides essential features such as continuous monitoring of all interfaces are crucial for our needs.
What is your experience regarding pricing and costs for SAP Process Orchestration?
The price for SAP Process Orchestration is a little high when compared to market trends, which is just how the business is. I would rate it an eight.
What needs improvement with SAP Process Orchestration?
SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coup...
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenar...
 

Also Known As

SAP NetWeaver Process Integration, NetWeaver Process Integration
No data available
 

Overview

 

Sample Customers

Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about SAP Process Orchestration vs. Zapier and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.