SAP Business Suite vs Siebel comparison

SAP and Oracle are both solutions in the Order Management Hubs category. SAP is ranked #9, while Oracle is ranked #16. SAP holds a 3.5% mindshare in OMH, compared to Oracle’s 2.8% mindshare. Additionally, 88% of SAP users are willing to recommend the solution, compared to 83% of Oracle users who would recommend it.

SAP Business Suite

Read 3 SAP Business Suite reviews

137 Views
110 Comparison Views

88% willing to recommend

Siebel

Read 6 Siebel reviews

425 Views
43 Comparison Views

83% willing to recommend

SAP Business Suite

Siebel

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between SAP Business Suite and Siebel based on real PeerSpot user reviews.

Find out in this report how the two Order Management Hubs solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed SAP Business Suite vs. Siebel Report (Updated: September 2025).

Buyer's Guide

SAP Business Suite vs. Siebel

September 2025

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Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SAP Business Suite

Ranking in Order Management Hubs

9th

Average Rating

7.6

Reviews Sentiment

1.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Siebel

Ranking in Order Management Hubs

16th

Average Rating

7.6

Number of Reviews

Ranking in other categories

Field Service Management (7th), Product Configuration and Quoting (10th)

Mindshare comparison

As of October 2025, in the Order Management Hubs category, the mindshare of SAP Business Suite is 3.5%, up from 2.8% compared to the previous year. The mindshare of Siebel is 2.8%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Order Management Hubs Market Share Distribution
Product	Market Share (%)
SAP Business Suite	3.5%
Siebel	2.8%
Other	93.7%

Order Management Hubs

Featured Reviews

it_user795654

Senior Manager at a logistics company with 5,001-10,000 employees

There is hardly any customization required for it, if implemented correctly. The UI needs improvement.

The UI: To train one user on SAP ECC takes at least two weeks. Though once familiarized, people can remember shortcuts and t-code for the change management is still high. Thanks to the vast majority of large organizations using SAP, the user adaption is a lot less if users come from SAP/GUI environments.

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Felix Maximiliano Obes

Project Manager at a transportation company with 1,001-5,000 employees

It provides end-to-end customer management, from marketing all the way to support. Project management is lacking.

Siebel Analytics and the contact management features. This feature is the BI engine built for easy reporting and dashboards to visualize all phases of the customer´s lifecycle and devise the right strategies. The Asset and Product modules are separated and comply with most requirements out of the box for a typical CRM implementation. Also, the Contacts feature is very powerful even allowing for bulk email sending. Campaign and opportunities were used to calculate TOV and worked marvelously well.

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Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	3
Large Enterprise	4

No data available

Comparisons

No data available

Oracle E-Business Suite vs Siebel

Compared 39% of the time

Salesforce CPQ vs Siebel

Compared 34% of the time

Oracle CPQ Cloud vs Siebel

Compared 27% of the time

More Siebel Competitors

Product Reports

Buyer's Guide

Order Management Hubs

September 2025

Download SAP Business Suite product report

Buyer's Guide

Field Service Management

September 2025

Download Siebel product report

Overview

SAP Business Suite software comprises a set of fully integrated applications such as SAP ERP, SAP CRM, SAP SCM, and SAP SRM that enable enterprises to run their core business operations. It provides end-to-end process support for areas such as customer engagement, finance, human resources, manufacturing, procurement, logistics, and IT management. With SAP HANA, SAP offers full in-memory platform in the cloud. SAP Business Suite powered by SAP HANA not only brings together transactions and analytics on a single in-memory platform; it completely redefines the concept of real time (which the 'R' in R/1, R/2 and R/3 has always stood for). It enables business processes be re-thought, drives real-time business transformation, and generates customer value both for business and IT.

SAP

Information not available

Oracle

Sample Customers

Lenovo, Molson Coors Brewing Company, City of Boston, Colorado Department of Transportation, The NEC Group, University of Amsterdam, The Charmer Sunbelt Group, Alliander N.V., Chemion Logistik GmbH, National Football League, National Basketball Association, Direct Relief, CIR food, The VELUX Group

Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines

Buyer's Guide

SAP Business Suite vs. Siebel

September 2025

Free Report: SAP Business Suite vs. Siebel

Find out what your peers are saying about SAP Business Suite vs. Siebel and other solutions. Updated: September 2025.

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We monitor all Order Management Hubs reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.