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SAP Business Suite vs Siebel comparison

SAP and Oracle are both solutions in the Order Management Hubs category. SAP is ranked #11, while Oracle is ranked #18. SAP holds a 4.1% mindshare in OMH, compared to Oracle’s 0.2% mindshare. Additionally, 88% of SAP users are willing to recommend the solution, compared to 83% of Oracle users who would recommend it.
SAP Business Suite
Read 3 SAP Business Suite reviews
  • 100 Views
  • 46 Comparison Views
88% willing to recommend
Siebel
Read 6 Siebel reviews
  • 19 Views
  • 12 Comparison Views
83% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between SAP Business Suite and Siebel based on real PeerSpot user reviews.

Find out in this report how the two Order Management Hubs solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed SAP Business Suite vs. Siebel Report (Updated: June 2025).
Buyer's Guide
SAP Business Suite vs. Siebel
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Business Suite
Ranking in Order Management Hubs
11th
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Siebel
Ranking in Order Management Hubs
18th
Average Rating
7.6
Number of Reviews
6
Ranking in other categories
Field Service Management (7th), Product Configuration and Quoting (10th)
 

Mindshare comparison

As of June 2025, in the Order Management Hubs category, the mindshare of SAP Business Suite is 4.1%, up from 3.2% compared to the previous year. The mindshare of Siebel is 0.2%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Order Management Hubs
 

Featured Reviews

it_user795654 - PeerSpot reviewer
There is hardly any customization required for it, if implemented correctly. The UI needs improvement.
The UI: To train one user on SAP ECC takes at least two weeks. Though once familiarized, people can remember shortcuts and t-code for the change management is still high. Thanks to the vast majority of large organizations using SAP, the user adaption is a lot less if users come from SAP/GUI environments.
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it_user495873 - PeerSpot reviewer
I like the assignment management and contact management features. I would like them to extend the possibility for functional segregation.
Extending the possibility for functional segregation would allow us to decentralize certain functions between different areas. In our organization, the administration of users (or executives who access the system) is done by an area. The management of executive skills is performed by another area, according to the current Siebel. These roles should not be independent.
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859,129 professionals have used our research since 2012.
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Comparisons

No data available
Salesforce CPQ vs Siebel Logo
Salesforce CPQ vs Siebel
Compared 46% of the time
Oracle E-Business Suite vs Siebel Logo
Oracle E-Business Suite vs Siebel
Compared 32% of the time
Oracle CPQ Cloud vs Siebel Logo
Oracle CPQ Cloud vs Siebel
Compared 22% of the time
More Siebel Competitors
 

Product Reports

Buyer's Guide
Order Management Hubs
May 2025
SAP Business Suite reportDownload SAP Business Suite product report
Buyer's Guide
Field Service Management
May 2025
Siebel reportDownload Siebel product report
 

Overview

SAP Business Suite software comprises a set of fully integrated applications such as SAP ERP, SAP CRM, SAP SCM, and SAP SRM that enable enterprises to run their core business operations. It provides end-to-end process support for areas such as customer engagement, finance, human resources, manufacturing, procurement, logistics, and IT management. With SAP HANA, SAP offers full in-memory platform in the cloud. SAP Business Suite powered by SAP HANA not only brings together transactions and analytics on a single in-memory platform; it completely redefines the concept of real time (which the 'R' in R/1, R/2 and R/3 has always stood for). It enables business processes be re-thought, drives real-time business transformation, and generates customer value both for business and IT.
SAP
Information not available
Oracle
 

Sample Customers

Lenovo, Molson Coors Brewing Company, City of Boston, Colorado Department of Transportation, The NEC Group, University of Amsterdam, The Charmer Sunbelt Group, Alliander N.V., Chemion Logistik GmbH, National Football League, National Basketball Association, Direct Relief, CIR food, The VELUX Group
Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines
Buyer's Guide
SAP Business Suite vs. Siebel
June 2025
Free Report: SAP Business Suite vs. Siebel
Find out what your peers are saying about SAP Business Suite vs. Siebel and other solutions. Updated: June 2025.
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We monitor all Order Management Hubs reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.