We performed a comparison between Salesforce Marketing Cloud and Sitecore Digital Marketing System based on real PeerSpot user reviews.
Find out what your peers are saying about Salesforce, monday.com, Microsoft and others in Marketing Management."It makes it easy for a business to use any module based on their preference."
"We use Marketing Cloud for marketing campaigns and engaging customers. It is a business-focused application for a specific area of business, which is acquiring customers."
"It has excellent lead and opportunity tracking."
"We have found the solution to be scalable."
"The most valuable feature is the 'Accelerators', which are expert-taught subject matter webinars on items such as personalization of emails and SMS to contacts and prospects."
"It is a stable solution...It is a scalable solution...I rate the technical support a ten out of ten."
"The most valuable feature of Salesforce Marketing Cloud is the seamless conversion of lead to opportunity, in relation to orders is good. That seamless connection is beneficial and simple."
"The most valuable features of Salesforce are the automation and the ability to create dashboards which provide a wider picture of what is going on."
"The platform’s most valuable feature is the ability to create web pages with ease."
"User management could be better."
"I've noticed on one-to-one leads, the customer objection option is not available."
"The encryption and decryption have room for improvement."
"The product could use a little bit of BI in the sense of rule-based building."
"We would like an improvement to the 'Einstein Engagement Frequency'; the optimal range of emails that our subscribers will engage with."
"The customization of Salesforce, a generic CRM software, has room for improvement."
"It should contain artificial intelligence, in my opinion."
"Technical support is good but could be faster, maybe more knowledgeable, and more customer friendly."
"In a few scenarios, Sitecore DMS works slowly."
Salesforce Marketing Cloud is ranked 1st in Marketing Management with 50 reviews while Sitecore Digital Marketing System is ranked 9th in Marketing Management with 1 review. Salesforce Marketing Cloud is rated 8.4, while Sitecore Digital Marketing System is rated 8.0. The top reviewer of Salesforce Marketing Cloud writes "Easy to deploy, stable, and scalable". On the other hand, the top reviewer of Sitecore Digital Marketing System writes "Helps in creating web pages efficiently and has a simple setup process ". Salesforce Marketing Cloud is most compared with Marketo, Oracle Eloqua, HubSpot Marketing Hub, Amazon Pinpoint and SAP Marketing Cloud, whereas Sitecore Digital Marketing System is most compared with Microsoft Dynamics CRM, OpenText TeamSite and Liferay Digital Experience Platform.
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We monitor all Marketing Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.