Salesforce Commerce Cloud vs Spryker Systems comparison

Salesforce Commerce Cloud

Read 7 Spryker Systems reviews

2,298 Views
643 Comparison Views

85% willing to recommend

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Salesforce Commerce Cloud and Spryker Systems based on real PeerSpot user reviews.

Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Salesforce Commerce Cloud vs. Spryker Systems Report (Updated: September 2026).

Salesforce Commerce Cloud vs. Spryker Systems

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Helped 915,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Salesforce Commerce Cloud

Ranking in eCommerce Platforms

2nd

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Spryker Systems

Ranking in eCommerce Platforms

7th

Average Rating

6.8

Reviews Sentiment

4.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2026, in the eCommerce Platforms category, the mindshare of Salesforce Commerce Cloud is 3.9%, down from 11.7% compared to the previous year. The mindshare of Spryker Systems is 1.0%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms Mindshare Distribution
Product	Mindshare (%)
Salesforce Commerce Cloud	3.9%
Spryker Systems	1.0%
Other	95.1%

eCommerce Platforms

Featured Reviews

Deena Dayalan K

Global Leader Application Operations & Operational Excellence at a manufacturing company with 10,001+ employees

Unified commerce platform has streamlined direct sales and integrated promotions and billing

One of the most valuable features in Salesforce Commerce Cloud is that it helps me avoid storing credit card information, with a vault function taken care of. Salesforce provides this vault feature, enabling me to bill my D2C customers directly and also feeding data into my Marketing Cloud and Services Cloud. For visibility features in Salesforce Commerce Cloud, I might need to schedule a separate meeting as I can only share certain levels of information. Experience-wise, it is very good; the platform helps identify promotional opportunities and integrates well with Salesforce's Trade Promotion Management. The main benefits Salesforce Commerce Cloud provides are significant process improvements. If we did not have it, I would need to establish a separate D2C portal such as Magento Commerce and integrate with Salesforce for some data. Having Salesforce Commerce Cloud is essential as it integrates very quickly and is part of the entire ecosystem.

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AnkurPorwal

Staff Engineer at a tech vendor with 10,001+ employees

Headless architecture has powered high‑traffic APIs and accelerated complex commerce projects

For Spryker Systems, there is one major issue I see. There are no peer groups or developer channels where we can post our problems. If we go with Magento and other frameworks, there are many developers available there. You can search on Google, and there are multiple solutions available. You can see the solution, apply it, and then determine if you are able to solve your problem. This type of community resource is missing in Spryker Systems, so they need to do a lot of work on their side. Some user-friendly features are missing in Spryker Systems. Right now, in the present release, they did some things, but they need to do much more from a normal user's point of view. Currently, Spryker Systems is only focused on developer points of view, such as how a developer can extend the functionality or inject functionality into the system. However, if we talk about default features, there are no features. For example, there is nothing for reporting, and if we go with the configuration, only basic configuration is available. No high-level or low-level configuration exists. For example, if we want to showcase something on the cart checkout page, you cannot simply go into the configuration and enable or disable things. These types of features are missing. If Spryker Systems works on these parts, then it is a very cool platform from a user's standpoint.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Demandware helped the company set up a user friendly e-commerce website in a short time frame and offers stable system performance."

"I have found the list creation and dashboard customization features valuable."

"The platform is capable of handling thousands of orders per hour and Demandware take care of the scalability and hosting infrastructure, so you do not have to worry about that."

"Commerce Cloud's best features include sales service and cloud marketing."

"I believe Salesforce Commerce Cloud is better than Microsoft; it is a more comprehensive solution."

"The filters are very useful, and easy to customize. it's very easy to operate."

"Salesforce Commerce Cloud is highly scalable, allowing horizontal scaling with additional servers for expanded business regions."

"Ability to quickly add content and manage products along with associated web content easily."

More Salesforce Commerce Cloud pros

"The platform's composability is valuable as it provides a variety of extensions to interface with other solutions."

"From an extensive point of view or for a large project point of view, Spryker Systems is the best platform right now."

"Spryker Systems has had a positive impact on my company because we were able to generate a significant revenue increase in our e-commerce area."

"If someone has a big product, then they can use Spryker Systems there, and if they do not want to lose customers' sessions or lose their customers, then Spryker Systems is a viable option."

"Spryker Systems is very useful as we can use it as a user interface and as an entire ERP or CRM system."

"Over the last six months, I have found that Spryker Systems' composable commerce and integration capabilities have helped me because Spryker also has the capability with Docker."

"So far, as I could see, Spryker Systems is stable in my experience."

Cons

"We would like more interaction from Salesforce about new versions."

"In the next release, Commerce Cloud should add CRM dashboards."

"There could be more product integration in the ERP space, similar to SAP and Aruba."

"Expensive!!!"

"The cloud services, the information security services, and the compliance support services."

"As its code base is hidden, we have little scope for our own customization. We compulsorily have to go with the partners they have chosen."

"The extensibility of end-to-end lifecycle management for an order can be enhanced."

"In terms of application performance, it could be a bit quicker."

More Salesforce Commerce Cloud cons

"Spryker Systems could be improved if we can reduce the complexity level."

"When we build a Spryker Systems application in our local environment, it is really painful as it takes a long time, and the build requires a high-configuration system to become executable in our local environment."

"For Spryker Systems, there is one major issue I see. There are no peer groups or developer channels where we can post our problems."

"Spryker Systems is a good company with good customer support. However, there are also problems and setbacks from time to time."

"Spryker, even with its native features, often requires some development and configuration into the code, which is not straightforward in the beginning."

"In my opinion, there are no best features on Spryker Systems. It is a very complex system that uses hexagonal architecture and is very complicated."

"In Spryker Systems, the main issue is that connectivity is too difficult. If I want to make a small change, I have to pass code through three layers: Zed, Yves, and middleware."

Pricing and Cost Advice

"The licensing of Salesforce Commerce Cloud is something that will depend on the customer's usability. For us as a company, we are in a position where we will be paying the premium for licensing. If we go to the customer who is seeking a B2C solution quickly, we will definitely look at the pricing when it comes to the user base and receive good discounts. Discount is something that depends on the volume and that is where we need to work on. It is a little sensitive market when it comes to licensing procurement. There are some good competitors."

"I give the price of the solution a three out of ten."

"There are no significant upfront license costs."

"The product is expensive."

"The licensing works on a per-user basis."

"I think price-wise, it's a little bit expensive. It can be made cheaper for smaller businesses. I understand that for larger businesses, it can be a payable amount. But for medium to smaller, it is kind of costly, and it might be difficult for them to pay."

"I don't know how much the solution costs per user, but I know it's our biggest cost in the company."

"The pricing is fairly reasonable."

More Salesforce Commerce Cloud pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Construction Company

10%

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Construction Company

23%

Comms Service Provider

14%

Outsourcing Company

12%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	8
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	6

Questions from the Community

What is your experience regarding pricing and costs for Salesforce Commerce Cloud?

I am not involved in the pricing or licensing details, so I cannot provide specific insights into the setup costs.

What needs improvement with Salesforce Commerce Cloud?

If Salesforce Commerce Cloud could incorporate features such as Product Data Management and Customer Data Platform internally, it would benefit large customers such as us, reducing reliance on mult...

What is your primary use case for Salesforce Commerce Cloud?

Salesforce Commerce Cloud's main use case is D2C and B2C, focusing on direct-to-customers. Salesforce Commerce Cloud's architecture is very effective for our channel partners, providing them a good...

What needs improvement with Spryker Systems?

Spryker Systems can improve with their setup functionalities, as it is totally based on the Symfony framework and vendor libraries. When we build a Spryker Systems application in our local environm...

What is your primary use case for Spryker Systems?

Spryker Systems is our primary e-commerce platform, and we have developed multiple applications including subscription portals, leasing portals, and billing and checkout functionalities using Spryk...

What advice do you have for others considering Spryker Systems?

I advise them that if they are planning to get Spryker Systems in their local environment or in their day-to-day practice, they need to use high-configuration systems and have a good technical envi...

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Product Reports

Salesforce Commerce Cloud

Download Salesforce Commerce Cloud product report

Download Spryker Systems product report

Also Known As

Demandware

Spryker Cloud Commerce OS

Overview

Salesforce Commerce Cloud offers frequent updates, ease of use, and robust personalization. It enhances the e-commerce experience with seamless integration, multi-currency and multi-language support, simplifying operations without needing extensive additional solutions.

Salesforce Commerce Cloud streamlines e-commerce operations by integrating with third-party systems and providing customizable processes. Despite its strengths in personalization and frequent updates, support enhancements and better ERP integration are needed. Challenges like data storage limits, complex customization, and a steep learning curve for new users highlight areas for improvement. AI features and improved marketing services could add value. It's mainly used for reporting, client onboarding, and B2B/B2C interactions, offering customizable pricing, billing integration, and omnichannel strategies.

What are the most important features?

Frequent Updates: Ensures the platform remains current.
Ease of Use: Simplifies e-commerce management.
Personalization: Offers robust customization capabilities.
Seamless Integration: Integrates smoothly with third-party systems.
Multi-currency and Multi-language Support: Facilitates international operations.

What benefits and ROI should users look for?

Process Improvement: Streamlines e-commerce operations.
Comprehensive Experience: Reduces the need for additional solutions.
Automation: Enhances marketing and reporting tasks.
Customization: Adapts to diverse business needs.
Scalability: Supports business growth with flexible features.

Salesforce Commerce Cloud is implemented across industries to optimize retail operations and enhance customer engagement. Retailers use it for lead management, opportunity tracking, and business intelligence. It's integral in forming omnichannel strategies and automating CRM and marketing tasks, ensuring efficient online retail operations.

Salesforce

Spryker Systems offers a flexible and scalable commerce platform designed for businesses seeking tailored digital solutions. Its modular architecture and API-driven functionality support customized applications across complex business landscapes.

Spryker Systems empowers enterprises by providing a robust platform with features that cater to the dynamic demands of modern commerce. Engaging both B2B and B2C segments, it allows businesses to leverage its modular system for creating personalized experiences. With a focus on scalability, Spryker Systems supports diverse and multifaceted digital commerce strategies. The platform encourages innovation through its comprehensive set of commerce features, enabling businesses to build, scale, and customize their digital presence seamlessly.

What are the key features of Spryker Systems?

Modular Architecture: Enables businesses to select and use only the necessary features.
API-First Approach: Facilitates integration with third-party services and existing systems.
Headless Commerce: Supports seamless front-end customizations for user experience.
Marketplace Capabilities: Allows expansion of digital marketplaces with ease.
Global Scalability: Provides tools and infrastructure necessary for international commerce expansion.

What benefits should users consider when reviewing Spryker Systems?

Customization: High degree of flexibility allows tailor-made solutions.
Integration: Easily connects with various existing platforms via API.
Scalability: Grows along with business needs without constraints.
Cost Management: Offers efficient pricing models for optimized budget use.

Spryker Systems is implemented across industries such as retail, manufacturing, and healthcare, providing sector-specific solutions. Its adaptability allows it to meet unique industry requirements, ensuring businesses can achieve their digital transformation goals efficiently.

Sample Customers

Adidas, Amercian Golf, Brooks, Browns, Burton, Butlers, Clarins Paris, ColeHaan, Columbia, Converse, Deckers, Hurley, Kate Spade, Labelux, Lacoste, Lush, Mothercare

Information Not Available

Salesforce Commerce Cloud vs. Spryker Systems