Salesforce Commerce Cloud vs Spryker Systems comparison

Salesforce and Spryker Systems are both solutions in the eCommerce Platforms category. Salesforce is ranked #1 with an average rating of 8.3, while Spryker Systems is ranked #8 with an average rating of 8.0. Salesforce holds a 5.4% mindshare in P, compared to Spryker Systems’s 1.0% mindshare. Additionally, 90% of Salesforce users are willing to recommend the solution, compared to 100% of Spryker Systems users who would recommend it.

Salesforce Commerce Cloud

Read 33 Salesforce Commerce Cloud reviews

2,654 Views
2,627 Comparison Views

90% willing to recommend

Spryker Systems

Read 3 Spryker Systems reviews

939 Views
197 Comparison Views

100% willing to recommend

Salesforce Commerce Cloud

Spryker Systems

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Salesforce Commerce Cloud and Spryker Systems based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms.

To learn more, read our detailed eCommerce Platforms Report (Updated: March 2026).

Buyer's Guide

eCommerce Platforms

March 2026

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Helped 885,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Salesforce Commerce Cloud

Ranking in eCommerce Platforms

1st

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Spryker Systems

Ranking in eCommerce Platforms

8th

Average Rating

7.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the eCommerce Platforms category, the mindshare of Salesforce Commerce Cloud is 5.4%, down from 16.1% compared to the previous year. The mindshare of Spryker Systems is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms Mindshare Distribution
Product	Mindshare (%)
Salesforce Commerce Cloud	5.4%
Spryker Systems	1.0%
Other	93.6%

eCommerce Platforms

Featured Reviews

Deena Dayalan K

Global Leader Application Operations & Operational Excellence at a manufacturing company with 10,001+ employees

Unified commerce platform has streamlined direct sales and integrated promotions and billing

One of the most valuable features in Salesforce Commerce Cloud is that it helps me avoid storing credit card information, with a vault function taken care of. Salesforce provides this vault feature, enabling me to bill my D2C customers directly and also feeding data into my Marketing Cloud and Services Cloud. For visibility features in Salesforce Commerce Cloud, I might need to schedule a separate meeting as I can only share certain levels of information. Experience-wise, it is very good; the platform helps identify promotional opportunities and integrates well with Salesforce's Trade Promotion Management. The main benefits Salesforce Commerce Cloud provides are significant process improvements. If we did not have it, I would need to establish a separate D2C portal such as Magento Commerce and integrate with Salesforce for some data. Having Salesforce Commerce Cloud is essential as it integrates very quickly and is part of the entire ecosystem.

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reviewer2807766

Associate Staff Engineer at a tech vendor with 10,001+ employees

Composable commerce has supported complex ecommerce builds but documentation still needs work

The best features Spryker Systems offers, in my opinion, is that it is known as composable commerce. It contains numerous features and all the capabilities Spryker has. If you want to use it as a multiple system in a single place, that is the reason Spryker has much capability to achieve in the new AI era. If we want to use anything such as RabbitMQ or Docker, these are the capabilities Spryker has. I recommend Spryker for future clients as well. Over the last six months, I have found that Spryker Systems' composable commerce and integration capabilities have helped me because Spryker also has the capability with Docker. Using Docker, I can easily install Spryker on my system and utilize Spryker's multiple services such as queue services with a single click. I really appreciate that capability. Spryker Systems has positively impacted my organization as it is completely new to me. Right now, I am still expanding their features and exploring their capabilities. At an organizational level, I have found that multiple clients want a system that they can easily handle. Spryker is capable of doing it. At the organizational level, I have found many things that Spryker can easily achieve, and that is why Cognizant is ready to extend Spryker Systems' capabilities around their clients.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I have found the list creation and dashboard customization features valuable."

"We use this solution for general CRM use cases including capturing the regular customer lifecycle, opportunities, accounts and managing leads."

"The implementation team can customise the implementation to customer needs."

"It is a very flexible solution."

"The features that are core to Salesforce including documentation and the variety of integrations available are most valuable."

"The solution provides us all the information we need about sales and reports."

"I believe Salesforce Commerce Cloud is better than Microsoft; it is a more comprehensive solution."

"Demandware helped the company set up a user friendly e-commerce website in a short time frame and offers stable system performance."

More Salesforce Commerce Cloud pros

"Over the last six months, I have found that Spryker Systems' composable commerce and integration capabilities have helped me because Spryker also has the capability with Docker."

"Spryker Systems has had a positive impact on my company because we were able to generate a significant revenue increase in our e-commerce area."

"The platform's composability is valuable as it provides a variety of extensions to interface with other solutions."

Cons

"We believe pricing is a disadvantage because it is expensive."

"The extensibility of end-to-end lifecycle management for an order can be enhanced."

"This solution could be improved by providing additional artificial intelligence capabilities that are available out-of-the-box. It would be useful to have automatic forecasts using AI."

"We would like more interaction from Salesforce about new versions."

"As its code base is hidden, we have little scope for our own customization. We compulsorily have to go with the partners they have chosen."

"The solution should have more and faster reporting, as well as better performance."

"If you have followed the best practices you will not have a problem, however you are allowed to change the caching for different pages and that may cause a lot of problems with the performance."

"Expensive!!!"

More Salesforce Commerce Cloud cons

"Spryker, even with its native features, often requires some development and configuration into the code, which is not straightforward in the beginning."

"Spryker Systems could be improved if we can reduce the complexity level."

"Spryker Systems is a good company with good customer support. However, there are also problems and setbacks from time to time."

Pricing and Cost Advice

"I don't know how much the solution costs per user, but I know it's our biggest cost in the company."

"The pricing is fairly reasonable."

"The product is expensive."

"The licensing of Salesforce Commerce Cloud is something that will depend on the customer's usability. For us as a company, we are in a position where we will be paying the premium for licensing. If we go to the customer who is seeking a B2C solution quickly, we will definitely look at the pricing when it comes to the user base and receive good discounts. Discount is something that depends on the volume and that is where we need to work on. It is a little sensitive market when it comes to licensing procurement. There are some good competitors."

"I give the price of the solution a three out of ten."

"I think price-wise, it's a little bit expensive. It can be made cheaper for smaller businesses. I understand that for larger businesses, it can be a payable amount. But for medium to smaller, it is kind of costly, and it might be difficult for them to pay."

"Initially when we installed Salesforce, we thought that it was a bit pricey, but I think for the value that we're getting, it’s suitable."

"Salesforce is not a cheap solution."

More Salesforce Commerce Cloud pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

11%

Manufacturing Company

10%

Media Company

Construction Company

20%

Insurance Company

16%

Outsourcing Company

11%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	8
Large Enterprise	11

No data available

Questions from the Community

What is your experience regarding pricing and costs for Salesforce Commerce Cloud?

I am not involved in the pricing or licensing details, so I cannot provide specific insights into the setup costs.

See all answers

What needs improvement with Salesforce Commerce Cloud?

If Salesforce Commerce Cloud could incorporate features such as Product Data Management and Customer Data Platform internally, it would benefit large customers such as us, reducing reliance on mult...

See all answers

What is your primary use case for Salesforce Commerce Cloud?

Salesforce Commerce Cloud's main use case is D2C and B2C, focusing on direct-to-customers. Salesforce Commerce Cloud's architecture is very effective for our channel partners, providing them a good...

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What needs improvement with Spryker Systems?

Spryker, even with its native features, often requires some development and configuration into the code, which is not straightforward in the beginning. The framework approach assumes you might not ...

See all answers

What is your primary use case for Spryker Systems?

Our primary use cases for Spryker are within a B2C marketplace setting. It enhances digital commerce operations and provides a composable solution for activating or disabling features as needed.

See all answers

What advice do you have for others considering Spryker Systems?

Overall, I would rate the solution an eight on a scale from one to ten.

See all answers

Comparisons

Adobe Commerce vs Salesforce Commerce Cloud

Compared 20% of the time

SAP Commerce Cloud vs Salesforce Commerce Cloud

Compared 18% of the time

Shopify vs Salesforce Commerce Cloud

Compared 14% of the time

Oracle ATG vs Salesforce Commerce Cloud

Compared 6% of the time

Oracle Commerce Cloud vs Salesforce Commerce Cloud

Compared 5% of the time

More Salesforce Commerce Cloud Competitors

Adobe Commerce vs Spryker Systems

Compared 72% of the time

Kubernetes Everywhere vs Spryker Systems

Compared 28% of the time

More Spryker Systems Competitors

Product Reports

Buyer's Guide

Salesforce Commerce Cloud

March 2026

Download Salesforce Commerce Cloud product report

Buyer's Guide

eCommerce Platforms

March 2026

Download Spryker Systems product report

Also Known As

Demandware

Spryker Cloud Commerce OS

Overview

Salesforce Commerce Cloud offers scalable and customizable eCommerce solutions ideal for consumer packaged goods and retail businesses, featuring robust CRM and order management capabilities.

Salesforce Commerce Cloud is a dynamic eCommerce platform known for its strong mobile support and seamless third-party integrations. It enables businesses to personalize user experiences and efficiently manage leads and opportunities. Despite facing challenges with integration and pricing for small businesses, its scalability and partner ecosystem make it highly adaptable for diverse needs.

What are Salesforce Commerce Cloud's key features?

Mobile Support: Excellent functionality on mobile devices.
Third-Party Integrations: Enables seamless addition of external tools.
Customization: Facilitates easy alterations to meet business needs.
Scalability: Grows alongside business expansions.
Robust Reporting: Provides comprehensive data insights.
Intuitive Administration: Simplifies management tasks.

What benefits should users look for in reviews?

Enhanced Customer Experience: Provides personalized and adaptive interactions.
Streamlined Operations: Supports efficient lead and opportunity management.
Comprehensive Support: Offers multilingual and integrable capabilities.
Extensive Ecosystem: Leverages a broad partner network for added functionalities.

Salesforce Commerce Cloud is widely implemented in sectors like retail and consumer packaged goods for its CRM functionalities, customized order management, and automation capabilities. Businesses utilize it to create omnichannel platforms and tailored user experiences, especially benefitting financial, insurance, and banking services through its integrability.

Salesforce

Spryker Systems offers a flexible and scalable commerce platform designed for businesses seeking tailored digital solutions. Its modular architecture and API-driven functionality support customized applications across complex business landscapes.

Spryker Systems empowers enterprises by providing a robust platform with features that cater to the dynamic demands of modern commerce. Engaging both B2B and B2C segments, it allows businesses to leverage its modular system for creating personalized experiences. With a focus on scalability, Spryker Systems supports diverse and multifaceted digital commerce strategies. The platform encourages innovation through its comprehensive set of commerce features, enabling businesses to build, scale, and customize their digital presence seamlessly.

What are the key features of Spryker Systems?

Modular Architecture: Enables businesses to select and use only the necessary features.
API-First Approach: Facilitates integration with third-party services and existing systems.
Headless Commerce: Supports seamless front-end customizations for user experience.
Marketplace Capabilities: Allows expansion of digital marketplaces with ease.
Global Scalability: Provides tools and infrastructure necessary for international commerce expansion.

What benefits should users consider when reviewing Spryker Systems?

Customization: High degree of flexibility allows tailor-made solutions.
Integration: Easily connects with various existing platforms via API.
Scalability: Grows along with business needs without constraints.
Cost Management: Offers efficient pricing models for optimized budget use.

Spryker Systems is implemented across industries such as retail, manufacturing, and healthcare, providing sector-specific solutions. Its adaptability allows it to meet unique industry requirements, ensuring businesses can achieve their digital transformation goals efficiently.

Spryker Systems

Sample Customers

Adidas, Amercian Golf, Brooks, Browns, Burton, Butlers, Clarins Paris, ColeHaan, Columbia, Converse, Deckers, Hurley, Kate Spade, Labelux, Lacoste, Lush, Mothercare

Information Not Available

Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms. Updated: March 2026.

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