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Safeguard by One Identity vs TSFactory RecordTS comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Safeguard by One Identity
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
91
Ranking in other categories
User Entity Behavior Analytics (UEBA) (1st), Privileged Access Management (PAM) (2nd), Non-Human Identity Management (NHIM) (2nd)
TSFactory RecordTS
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
User Activity Monitoring (7th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Safeguard by One Identity is designed for Privileged Access Management (PAM) and holds a mindshare of 4.4%, up 3.6% compared to last year.
TSFactory RecordTS, on the other hand, focuses on User Activity Monitoring, holds 6.1% mindshare, down 10.8% since last year.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
Safeguard by One Identity4.4%
Idira Privileged Access Manager8.5%
Teleport3.6%
Other83.5%
Privileged Access Management (PAM)
User Activity Monitoring Mindshare Distribution
ProductMindshare (%)
TSFactory RecordTS6.1%
Proofpoint Insider Threat Management18.0%
Idira Privileged Access Manager15.9%
Other60.0%
User Activity Monitoring
 

Featured Reviews

Mahesh Malve - PeerSpot reviewer
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Centralized control has strengthened privileged security and simplified audit investigations
While One Identity Safeguard is a strong and reliable PAM solution, there are a few areas where it can be further improved to enhance user experience and scalability. Regarding the user interface and experience, the UI, while functional, can be a bit complex for new users. A more intuitive and modern dashboard with simplified navigation would improve adoption, especially for non-technical stakeholders. Regarding integration flexibility, although it supports major integrations, expanding out-of-the-box connectors for more cloud-native apps, DevOps tools, and SaaS platforms would be beneficial. Faster and simpler API-based integrations could reduce deployment efforts. Regarding scalability and performance in large enterprise environments, performance tuning and scaling can require additional efforts. Enhancing seamless scalability and high availability configuration would improve enterprise readiness.
it_user763545 - PeerSpot reviewer
Systems Analyst
Utilize support for installation. They are quick to respond, and quick at getting to the bottom of issues.
Not really. When following the written instructions, it goes pretty smoothly. Sequencing of the products needed for IE: * The database * The dashboard * The licensing server. It is intuitive, but spread throughout the instruction manual. For instance, you have to change the password for the Records service, and it is on a last page. Just read through the whole manual.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the real benefits of safeguarding here is that the client will have an absolute audit of who is using an administrative interface, whether it's server or network."
"Safeguard has the ability to record and retrieve in the full-video format."
"I achieved a good ROI with One Identity Safeguard through approximately thirty to forty percent reduction in manual user management effort, fewer password and local account issues, faster access management, and improved audit and compliance efficiency, which saved administrative time and improved security operations."
"One Identity Safeguard has positively impacted our organization by increasing visibility into privileged user activities, allowing us to track and audit all actions easily, which helps in compliance and security."
"In terms of the user experience, it is a pretty useful product. It works in a good way."
"One Identity Safeguard has improved security a lot by controlling privileged access, and it also reduced risks since all sensitive activities are monitored and logged."
"We were able to take an environment where we had several hosts managed by different people and consolidate that into a single, centrally managed solution."
"I have found the most useful feature of One Identity Safeguard to be Privileged Sessions."
"We have used the Remote Desktop Protocol (RDP) and Citrix session recording features, and have found them to be extremely valuable."
"Customer Service: Excellent; attentive, acquainted with networking environments, and seems to be genuinely interested in getting us the right solution at the right price."
 

Cons

"I would like to see an adjustment with more enterprise architecture. You can buy multiple appliances but you can not fully separate different functions, so scaling might be a bit more complicated."
"The main point regarding the user experience is that Safeguard has two separate management consoles."
"For the A2A use, it is not as easy as using something like HashiCorp's password management tools."
"I rate customer support six out of ten. It needs improvement as it can significantly impact customer access."
"From a usability perspective, what we are finding out is that our privileged domain admin users, in particular, want functionality for extending a checkout session. So we are working with One Identity support to see if there's an enhancement that can be made to the product."
"VMware PCoIP protocol support: Many customers are switching from normal computers/environment to VDI infrastructure and some of them are switching to VMware Horizon that uses PCoIP protocol, which is not supported right now."
"Documentation can be much better and they should provide typical use cases to get started more easily."
"One key area is performance and resource usage, especially when advanced features like session recording or OCR are enabled."
"A built in utility that alerts when connections are made, either via RDP or ICA."
 

Pricing and Cost Advice

"We bought their other products, so it was not that expensive. It is one of those where the more you buy, the cheaper it is."
"They offer a fair price for a robust solution."
"As compared to other products, it is reasonable, but the training sessions are too expensive."
"We have a yearly license. The cost depends on how much a company wants to invest in technology. In our organization, we believe in modern digitization and automation processes so we found it affordable. One Identity was not that much less than other solutions and it is not a cheap solution. There were number of cheaper solutions. However, it's the most effective, according to our evaluation."
"One Identity Safeguard is expensive and the cost goes up as we scale."
"The pricing is about $80,000 per 100 servers. There are few elective costs."
"It is cheaper than CyberArk. Its price is fair."
"Its subscription cost is too much, and sometimes, it is very difficult to pitch the solution to the management for cost approval. If the cost is reduced a little bit, it would be easier. If its cost was less, many other organizations that currently cannot afford it would be able to use this technology. I'm sure many organizations around the globe are having issues with identity management, and it is a very difficult task for IT to manage privileged accounts."
"We went with subscription licensing. It paid off big time for us as we installed the V.3, and just received V.4 without paying for the upgrade."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Retailer
10%
Financial Services Firm
8%
University
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business93
Midsize Enterprise27
Large Enterprise40
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Safeguard?
My experience with the pricing, setup cost, and licensing of Safeguard by One Identity is moderate.
What needs improvement with One Identity Safeguard?
Safeguard by One Identity could be improved by making the interface even easier to use, expanding reporting and analytics, and providing more customization options for access policies. It would be ...
What is your primary use case for One Identity Safeguard?
My main use case for Safeguard by One Identity is securing and managing user identities and access across the application with a focus on improving authentication, enforcing access control, and red...
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Overview

 

Sample Customers

Cavium
BASF, Cerner, Covance, Credit Suisse, Fiserv, GE Healthcare, ING, International Culinary Center, Mitsubishi, Shell, Siemens, Swift, Spectrum, Tyson
Find out what your peers are saying about Idira by Palo Alto Networks, One Identity, Okta and others in Privileged Access Management (PAM). Updated: October 2026.
920,336 professionals have used our research since 2012.