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RSA Identity Governance and Lifecycle vs Symantec Identity Governance and Administration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

RSA Identity Governance and...
Ranking in Identity Management (IM)
20th
Average Rating
7.0
Reviews Sentiment
5.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Symantec Identity Governanc...
Ranking in Identity Management (IM)
17th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
User Provisioning Software (8th), Identity Governance Administration (IGA) (8th)
 

Mindshare comparison

As of June 2026, in the Identity Management (IM) category, the mindshare of RSA Identity Governance and Lifecycle is 1.1%, down from 1.5% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 2.5%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
Symantec Identity Governance and Administration2.5%
RSA Identity Governance and Lifecycle1.1%
Other96.4%
Identity Management (IM)
 

Featured Reviews

Harshul Nayak - PeerSpot reviewer
Senior Project Manager at a consultancy with 10,001+ employees
Streamline identity lifecycle management with intuitive interfaces and robust policy features
The functions of RSA Identity Governance and Lifecycle, especially the IGA, are quite strong with their custom forms and workflows integrated. The user interface is very friendly and easy to use, making it a good product overall. However, it still has to be on-premise and the cloud version is not easily accessible, as dedicated instances are required and machines cannot be shared as multi-tenant for various customers. The advanced policy features of RSA definitely help in defining certain policies such as segregation of duties. That's particularly useful along with creating different access reviews. Regarding access control in simplifying access management, RSA Identity Governance and Lifecycle has strong foundations of groups and roles, which help in defining all policies very easily. This makes it very easy to integrate with other access management tools or privileged access management tools.
reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user interface is very friendly and easy to use, making it a good product overall."
"The most valuable feature is the security, in particular, the One Time Password support."
"Soft and hard tokens for two factor authentication has been introduced."
"The data collection is excellent and easy to do. It does not require a lot of configuration nor does it require rules to be written like other competitors do."
"All of the features in this product are good and this is a product that I recommend."
"It improved security."
"With the tool in place, you need to hire fewer people to provide access, and you have control over your processes."
"The data collection is excellent and easy to do."
"There are many valuable features within the solution; the product is easy to customize and it is also highly secure."
"Automation is the best way it's improved the way we function because we don't have to perform manual work over identity-related controls."
"The tremendous value at client locations has been a centralized and simplified identity provisioning and management solution."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI."
"We used this product to identify and certify basic access profiles in our company, creating more than 6000 role-based profiles for more than 26,000 colleagues."
"We started off with 10,000 customers on system, it looked good, now we have about 1.6 million customers on the system, no problems at all."
"I don't see any issues with CA, and everyone in the business is happy with CA and their support."
"I would say the most valuable feature is provisioning where we are able to provide user access to all the resources they need in a uniform way that we can audit."
 

Cons

"It was expensive initially, but day to day costs are minimal."
"This product is missing a lot of features which other competitors are providing. One of the key features that are missing right now is risk scoring. Additionally, there is not much scope for customization - everything is hard-coded and predefined, so it does not allow the developers to make many modifications."
"RSA Identity Governance and Lifecycle could improve out-of-the-box customization."
"There are scalability issues. This product does not scale very well. It is not a good product for load balancing / active–active architecture."
"Application and appliance stability needs improvement."
"If you use the appliance version then it won't handle a huge database volume."
"Every connector that you have in the product needs to be custom-built, so there are not a lot of standard connectors available in the product, because of which there are a lot of hidden consultancy costs."
"The user interface and workflow need improvement, and more connectors would help."
"An improvement that we would like to see in a later version is taking it to the cloud."
"The product's technical support could be better."
"Because it's software on our network, there are sometimes load-balancing issues or latency delays."
"I find the API boring. I also faced issues while integrating with CA SSO."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
"It is expensive, same as the other tools in the market."
"We had a consultant firm come in and do the install originally in 2009. They did a very bad job."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
 

Pricing and Cost Advice

"We are using the cloud platform, but we don't find it compatible to be served as a multi-tenant platform. This is a large drawback. It becomes expensive because it is then an all-dedicated solution. You have to have a separate tenant for each client, which increases the cost. The overall unit pricing can be less expensive than how it is right now."
"I rate the product's price a five on a scale of one to ten, where one is cheap, and ten is expensive."
"Pricing varies based on user count/number of modules you need."
"The price is based on the number of users."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"The connector is free, and bundled with the product."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"The price is flexible for our existing customers."
"Pricing and licensing models are adequate and reasonable."
"The product has a good price in competition with another product with the same solution."
"Compared to other options, CA products are not that expensive."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Financial Services Firm
12%
Construction Company
8%
Computer Software Company
8%
Construction Company
18%
Financial Services Firm
13%
Manufacturing Company
9%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

What needs improvement with RSA Identity Governance and Lifecycle?
There is room for improvement with RSA Identity Governance and Lifecycle. As the size becomes larger, the collections and unifications of the IDs process become quite slow, which can be improved fu...
What is your primary use case for RSA Identity Governance and Lifecycle?
We provide RSA Identity Governance and Lifecycle as a service, mainly to oversee the digital identity lifecycle, from the initiation to the off-boarding at the end of that digital identity. Our cli...
What advice do you have for others considering RSA Identity Governance and Lifecycle?
Overall, I would rate RSA Identity Governance and Lifecycle at an eight out of ten.
What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
 

Also Known As

SecurID
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

NTT Com Asia, Virgin Blue, Bank of Uganda, EMEA Telecommunications Company, LAit (Lazio Innovazione Tecnologica), NyNet, OTP Bank, Red Bull Racing, Rupert House School, Signify, UK Local Authority, Bancolombia, Banco Popular de Puerto Rico (BPPR), TIVIT, Array Services, International Computerware, KPMG LLP, Moffitt Cancer Center
Acciona, Core Blox, DBS
Find out what your peers are saying about RSA Identity Governance and Lifecycle vs. Symantec Identity Governance and Administration and other solutions. Updated: June 2026.
902,417 professionals have used our research since 2012.