Red Hat CloudForms and ServiceNow IT Operations Management compete in IT operations management. ServiceNow IT Operations Management holds an advantage due to its extensive features, although Red Hat CloudForms benefits from better pricing and customer support.
Features: Red Hat CloudForms offers robust multi-cloud management, seamless integration with open-source components, and effective self-service provisioning. ServiceNow IT Operations Management provides comprehensive monitoring, intuitive dashboards, and automation tools that improve incident management, providing detailed insights.
Room for Improvement: Red Hat CloudForms could enhance its monitoring capabilities, user interface, and automation features to compete more effectively. ServiceNow IT Operations Management requires improvements in its initial setup complexity, integration flexibility, and needs better cost efficiency for its advanced feature set.
Ease of Deployment and Customer Service: Red Hat CloudForms boasts a straightforward deployment process with effective integration support. In contrast, ServiceNow IT Operations Management, while offering strong customer service and comprehensive support resources, involves a more complex initial setup. This complexity, however, is mitigated by its support services.
Pricing and ROI: Red Hat CloudForms is more budget-friendly with lower initial setup costs, appealing to cost-conscious businesses. ServiceNow IT Operations Management has higher upfront investment but potentially offers significant ROI through its advanced features and capabilities, which could justify the cost for businesses focused on long-term returns.
| Product | Market Share (%) |
|---|---|
| ServiceNow IT Operations Management | 1.9% |
| Red Hat CloudForms | 1.5% |
| Other | 96.6% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 5 |
| Large Enterprise | 26 |
Manage container, virtual, private, and public cloud infrastructures
Managing a complex, hybrid IT environment can require multiple management tools, redundant policy implementations, and extra staff to handle the operations. Red Hat® CloudForms simplifies IT, providing unified management and operations in a hybrid environment.
As your IT infrastructure progresses from traditional virtualization toward an Infrastructure-as-a-Service (IaaS) model, CloudForms evolves, protecting your investments and providing consistent user experience and functionality.
ServiceNow IT Operations Management (ITOM) is a cloud management and infrastructure tool that facilitates the administrative and development process of creating, planning, and operating digital services, technology, application requirements, and components for organizations. Service Now ensures effectiveness, performance, and availability throughout an organization's processes and services.
ServiceNow ITOM will help organizations facilitate consistent policies with regard to deployment, support, and services to ensure trustworthiness and quality of service (QoS). ServiceNow ITOM will ensure that all applications, services, and infrastructure are consistently available and stable.
ServiceNow IT Operations Management Features
ServiceNow IT Operations Management Benefits
ServiceNow ITOM enables organizations to become robust, strategic operations able to successfully anticipate issues before they have an impact on the organization. Organizations that use ServiceNOw ITOM will be able to easily automate workflows and improve how their IT teams communicate and work together to deliver successful outcomes and maintain productivity and profitability 24/7.
Reviews from Real Users
“With this solution, operational costs will be reduced. Your maintenance cost will be reduced when you use the item model. You will deliver a fast solution to the customers. If something happens on the server-side or router-side, it will be immediately caught. Efficiencies are improved. “ - Rupesh J., Solutions Architect at Globant
“It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything.” - Uday T., Project Manager at MindTree
We monitor all Cloud Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
