Both Trellix Active Response and Red Canary compete in the endpoint detection and response category. Red Canary seems to have the upper hand due to superior features and proactive support.
Features: Trellix Active Response users value comprehensive threat detection, automated response capabilities, and user-friendly interface. Red Canary excels with advanced analytics, detailed reporting, and seamless integration with various security tools.
Room for Improvement: Trellix needs enhanced customization options, quicker updates, and improved alert accuracy. Red Canary could benefit from broader platform support, reduced false positives, and more flexible pricing options.
Ease of Deployment and Customer Service: Trellix Active Response offers straightforward deployment and attentive customer service. Red Canary stands out with a smooth setup process and proactive support team.
Pricing and ROI: Trellix Active Response provides competitive pricing and good ROI. Red Canary, while higher in cost, offers an extensive feature set that justifies the price.
While we haven't yet quantified the financial benefits, we recognize that there has been a return on investment, particularly with operational efficiencies provided by the alerts.
In emergencies, there is an on-call person available to resolve issues immediately.
I would rate technical support from Trellix Active Response as a seven because sometimes we face difficulties finding engineers quickly, leading to customer frustration.
The scalability of Active Response is satisfactory.
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
We would like Trellix to optimize the technology for these systems similarly to how it is deployed for normal endpoints.
There is room for improvement in the platform area and security area to make the dashboard visibility clearer and easier for customers to monitor malicious activities occurring in their environment.
The services are higher priced.
Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective.
Red Canary detects threats and attack patterns, allowing us to assess any significant damage caused to the banking environment, particularly if protected data has been damaged or corrupted.
They notify us immediately of any vulnerabilities on the endpoints, allowing us to deploy a response quickly.
The most valuable feature of Trellix Active Response is that whenever any incident occurs, it allows us to disconnect from that particular network or area and shut down the system using commands.
Red Canary Managed Detection and Response (MDR) offers robust threat detection, rapid response capabilities, continuous security monitoring, and seamless integration with existing tools. Valued for its actionable reporting and proactive threat intelligence, it streamlines operations and enhances organizational efficiency and security.
Continuous Visibility into Your Endpoints:
Capture and monitor events, files, host flows, process objects, context, and system state changes that may be indicators of attack or dormant attack components.
Identify and Remediate Breaches Faster:
Access tools you need to quickly correct security issues. Send intelligence to analytics, operations, and forensic teams.
Target Critical Threats:
Get preconfigured and customizable actions when triggered, so you can target and eliminate threats.
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