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QuickBase vs Zoho CRM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
QuickBase boosts efficiency, productivity, and ROI by reducing manual processes and enhancing automation, with significant financial benefits reported.
Sentiment score
5.0
Zoho CRM boosts ROI by improving sales productivity and reducing costs through automation without increasing staff headcount.
The ROI is huge; our company saved over 3.8 million in one year alone based on developments that year in QuickBase that saved time for many teams.
Data Entry Specialist at Pfizer
I have seen a return on investment, as I have seen a reduction in duplication of information and workflows, and unification of siloed systems.
Software Test Engineer at Roche
I have seen a return on investment with QuickBase, with both time saved and an increase in productivity.
Director at a healthcare company with 10,001+ employees
Using Zoho CRM, my clients close more leads and deals with the campaigns and user investments in leads.
Lead Software Engineer at Nexo Solutions Ltd
 

Customer Service

Sentiment score
7.6
QuickBase's customer service is responsive and effective, though some users desire more interactive support and weekend availability.
Sentiment score
6.5
Zoho CRM's support is knowledgeable but has varying response times, occasional availability issues, and relies on self-help resources.
Technical support is really good, and I would rate it a nine out of ten.
Associate principal engineer at a tech vendor with 5,001-10,000 employees
The customer support of QuickBase is very proactive and responsive 24/7.
Software Test Engineer at Roche
Sometimes, they don't understand what my actual needs are.
Director of Information Technology at MASFinancials
The 1.5 deduction from 10 is due to cultural communication differences based on where we're getting the support, as sometimes it takes a couple of times to communicate clearly enough for them to understand the issue.
Director at a manufacturing company with 11-50 employees
There are multiple blogs and articles available online for self-help.
Sr Zoho Developer and Consultant at Xpert Prime
 

Scalability Issues

Sentiment score
7.6
QuickBase is scalable and modular, allowing seamless growth for organizations despite initial data structuring challenges.
Sentiment score
7.7
Zoho CRM provides scalable solutions for businesses, smoothly supporting user growth and integrations across various operational needs and geographies.
Quick Base has high potential to scale.
Associate principal engineer at a tech vendor with 5,001-10,000 employees
We are able to save time, especially because of the automation of tasks that are time-wasting or time-consuming and very tiresome.
Software Test Engineer at Roche
QuickBase's scalability is impressive; it is easily scalable from a few users to a few hundred or a few thousand users.
Head of Quality & Supply-Chain at a manufacturing company with 11-50 employees
The system is easy to understand, implement coding, and conduct training.
Sr Zoho Developer and Consultant at Xpert Prime
Zoho CRM is quite scalable; I have worked with clients who started with ten companies and have scaled up to managing 500 employees effectively within Zoho CRM.
Zoho Developer at Tarini Consulting
The platform's global data centers across regions such as the US, EU, and India ensure data security and privacy through ISO certification and strong role-based security, which is essential for handling sensitive customer data.
Software Engineer at Maximus
 

Stability Issues

Sentiment score
7.8
QuickBase is stable with minimal downtime, reliable support, and performs well despite occasional traffic-related issues.
Sentiment score
7.7
Zoho CRM is praised for its stability and reliability, with minor interruptions that quickly resolve, ensuring business continuity.
Zoho CRM guarantees 99% uptime, with downtime incidents being very rare.
Software Engineer at Maximus
The level of stability and reliability in Zoho CRM is crucial for me because sometimes bugs appear unexpectedly, disrupting the business flow.
Lead Software Engineer at Nexo Solutions Ltd
I find Zoho CRM to be 100% stable and reliable as far as I know.
Zoho Developer at Tarini Consulting
 

Room For Improvement

QuickBase requires improvements in training, customization, interface modernization, data management, cost management, and multilingual and mobile support.
Zoho CRM users want improved UI, integration, AI, customization, mobile ease, transparency, and quicker support for better user experience.
It can be difficult to navigate, and ideally, it should be simplified to facilitate use by anyone, not just certified individuals.
Associate principal engineer at a tech vendor with 5,001-10,000 employees
QuickBase can be improved, as some high-level integration can be tricky to develop without advanced understanding of the APIs and other functions.
Software Test Engineer at Roche
The cost can be a bit prohibitive, especially for small organizations to be able to use this tool.
Data Entry Specialist at Pfizer
The platform does not save code versions similar to GitHub, where you can compare new versions with previous ones.
Sr Zoho Developer and Consultant at Xpert Prime
Another issue is that a Zoho CRM function can run for only three minutes. After three minutes, the function will fail, and we have to rerun the function.
Software Engineer at Evoluz Global Solutions
Some organizations may prefer not to have their data on the internet since Zoho CRM runs as a cloud service.
Director of Information Technology at MASFinancials
 

Setup Cost

QuickBase offers competitive per-user pricing with extensive features, making it a valuable investment for many enterprises.
Zoho CRM offers affordable pricing and customization, with the Enterprise plan at $50/user and Zoho One favored for value.
Pricing could be cheaper.
Associate principal engineer at a tech vendor with 5,001-10,000 employees
My experience with pricing, setup cost, and licensing is that the price is a bit expensive, especially when comparing QuickBase with its competitors.
Software Test Engineer at Roche
Zoho CRM and all of Zoho's software are quite affordable because they are specifically designed for small and medium businesses.
Zoho Developer at Tarini Consulting
In terms of my experience with the price and licensing cost, as with setup cost for Zoho CRM, it might not be quite affordable because there are cheaper solutions available.
Social media strategist at Creative Skills
 

Valuable Features

QuickBase excels in customizability, seamless integration, and user-friendly automation, enhancing collaboration and efficiency without requiring technical expertise.
Zoho CRM offers customizable, integrated, user-friendly features with automation, making it ideal for businesses of all sizes.
The dashboards and workflow management help my team significantly, as they have a drag-and-drop interface and prebuilt templates, which play a pivotal role in creating custom applications.
Software Test Engineer at Roche
The ROI is huge; our company saved over 3.8 million in one year alone based on developments that year in QuickBase that saved time for many teams.
Data Entry Specialist at Pfizer
QuickBase has allowed me to expand my workflows and tools to other markets to help compliance and to help other less sophisticated business users be able to do standardized and repeatable processes with much less error.
Lead & Initiatives Director, Strategic Projects at a insurance company with 10,001+ employees
The most valuable aspect of CRMs, including Zoho CRM, Salesforce, and Microsoft Dynamics, is automation capabilities.
Sr Zoho Developer and Consultant at Xpert Prime
The most valuable feature I have found in Zoho CRM is custom functions. You can achieve anything with it. From integrations with other applications, it is instant.
Zoho and Web Developer at Ika Three Sixty
Zoho CRM's automation capabilities are really good and better than almost any other application.
Lead Software Engineer at Nexo Solutions Ltd
 

Categories and Ranking

QuickBase
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
81
Ranking in other categories
Rapid Application Development Software (13th), Low-Code Development Platforms (12th), Employee Time Tracking Software (1st)
Zoho CRM
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
61
Ranking in other categories
CRM (1st), Opportunity Management (3rd), Sales Force Automation (1st)
 

Mindshare comparison

QuickBase and Zoho CRM aren’t in the same category and serve different purposes. QuickBase is designed for Rapid Application Development Software and holds a mindshare of 2.7%, up 1.6% compared to last year.
Zoho CRM, on the other hand, focuses on CRM, holds 2.3% mindshare, up 1.6% since last year.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
QuickBase2.7%
Microsoft Power Apps7.6%
Oracle Application Express (APEX)5.1%
Other84.6%
Rapid Application Development Software
CRM Mindshare Distribution
ProductMindshare (%)
Zoho CRM2.3%
Microsoft Dynamics CRM3.2%
Salesforce Sales Cloud2.8%
Other91.7%
CRM
 

Featured Reviews

Morgan Victor - PeerSpot reviewer
Software Test Engineer at Roche
Automation has transformed project and inventory workflows and improves revenue forecasting
The best features QuickBase offers include being a no-code software, meaning it is very easy to use even for new users. It also provides life cycle management, workflow management, and dashboards. The dashboards and workflow management help my team significantly, as they have a drag-and-drop interface and prebuilt templates, which play a pivotal role in creating custom applications. Those features also help provide the ability to manage the entire application life cycle with QuickBase easily. Integration has been very seamless with our overall IT stack. The user interface is very user-friendly and intuitive, which makes it very easy to use, together with the no-code aspect. Any kind of personnel can use this tool easily.
HarshVardhan1 - PeerSpot reviewer
Software Engineer at Evoluz Global Solutions
Automates client workflows and data validation reliably but has faced limits in complex integrations
While applying some integrations or automations, if we need to take an action between two modules' fields, we have to write SOQL, and it can miss the data. I had a scenario where I had to use two fields from two different modules, and based on that condition, we had to send a follow-up to our team member to complete the task. We could not find any direct integration, direct SOQL query, or direct workflow that could do that work. However, I think the wizard is performing better now for such tasks. I had a two-part scenario where I had to get data from two modules or two fields in Zoho CRM and send a follow-up to our team member based on that data. We were unable to find any direct integration for this. Another issue is that a Zoho CRM function can run for only three minutes. After three minutes, the function will fail, and we have to rerun the function.
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Top Industries

By visitors reading reviews
Construction Company
15%
Manufacturing Company
13%
Outsourcing Company
11%
Financial Services Firm
11%
Outsourcing Company
13%
Comms Service Provider
11%
Manufacturing Company
11%
Construction Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise14
Large Enterprise28
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise6
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for QuickBase?
I did not have any involvement with pricing, setup cost, or licensing.
What needs improvement with QuickBase?
The table size limits are small for really large apps. While I agree that there needs to be a cap on the size, it would be nice to adjust it up when needed. Also, the cost can be a bit prohibitive,...
What is your primary use case for QuickBase?
Our organization uses QuickBase for project management, production, fieldwork tracking, training, training tracking, travel tracking, and more. The platform allows us to standardize workflows acros...
What is your experience regarding pricing and costs for Zoho CRM?
My experience with pricing, setup cost, and licensing is that those details were taken care of by our operations team, and I am not sure about the specifics.
What needs improvement with Zoho CRM?
I think Zoho CRM can be improved because everything is good, but the UI can be improved. That is the main area where improvements are needed.
What is your primary use case for Zoho CRM?
My main use case for Zoho CRM is to maintain our prospects database, track our email interactions, and manage our entire sales operations. A quick specific example of how I use Zoho CRM in my daily...
 

Comparisons

 

Also Known As

Quick Base, TSheets
No data available
 

Overview

 

Sample Customers

Procter & Gamble, Tesla, Norwegian Cruise Line, Google, Metso, Agero, Kayak, PTC, Patra Corp, TomTom, Southwest Airlines, FedEx Office
JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
Find out what your peers are saying about Microsoft, Oracle, Unqork and others in Rapid Application Development Software. Updated: October 2026.
920,043 professionals have used our research since 2012.