We performed a comparison between QuickBase and Zoho CRM based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Oracle, ServiceNow and others in Rapid Application Development Software."The need for little to no code knowledge has been huge."
"This solution has provided for Rapid deployment of data collection tools, replacing spreadsheets with near real-time data."
"It is low-code. We are able to go in and create apps quickly. It is very helpful for the size of our company. We're a mid-size company, and at this moment, we don't need anything externally. We don't have to go out and consult a consulting firm to build something from the ground up. So, the ease of that and being able to get development quickly up and running has been good for us."
"The reporting tool: It helps in data analytics to provide the solution more efficiency."
"QuickBase is an excellent product and it is very easy to get support."
"QuickBase reminds me when a software license or a hardware support contract is near expiration so that I can initiate our company's procurement process in time and not miss a deadline."
"I run my own business and the solution allows me to invoice and pay for additional resources. It has helped me in terms of invoicing, quoting, and doing recruitment measures."
"Allows users have anytime/anywhere access."
"For the most part, the solution is stable."
"The best thing about Zoho CRM is that it is integrated with other Zoho applications."
"The most valuable feature of Zoho CRM is its ease of use."
"I like that it is easy to get data in and out of it. We can export and import CSV files. I also like that the database is hierarchical, which allows me to be able to look at a parent and multiple children."
"The camera feature is valuable because it provides a look and feel."
"The initial setup is pretty fast."
"What I like best about Zoho CRM is the web form feature. I find Zoho CRM forms excellent."
"Zoho CRM is easy to use and easy to understand."
"Access to more standard default layouts and sample builds would be useful, and access to more training on use and flexibility."
"Third-party integration -- they are working on it and I find their brand-new still-in-beta Webhooks very promising."
"The improved developer interface in some areas can be difficult to use for complex items."
"I would like to see the reporting enhanced because some of them are not easy to generate."
". For example, we need a third-party to create and save a document in PDF, MS Word, or MS Excel format. The document saving capability is probably the feature that we most often have to procure from an outside provider."
"The dashboard is not organized."
"Unfortunately, there is still no new report formatting available natively, and would still require 3rd party developers to help with that. ."
"Whenever we do onboarding, or we get new employees, there tends to be a delay of not just a week but a couple of weeks, and sometimes even a few weeks of being able to see certain new employees in the system."
"Certain functions have occasional performance issues."
"Since Zoho CRM is not made for the enterprise kind of company, its stability for enterprise businesses could be improved."
"We would like to always email users as soon as any new features are launched."
"Pricing for Zoho CRM could be improved because it is expensive. My company also needs some analytics, so it would be good if Zoho CRM had built-in analytics."
"There are two things I would like to see from Zoho CRM. The first would be to include a calling feature that is connected to our call center. Second, I would like financial targeting and how to measure targeting for the sales agent to be connected better with bookings."
"What needs improvement in Zoho CRM is the UI. It needs to be more user-friendly. I like Salesforce better than Zoho CRM in terms of the UI, so if Zoho CRM can make some UI changes, that would make the tool better."
"The mobile application is a little complicated and could be simplified."
"The chatbot feature is not very intelligent and lacks AI capabilities."
QuickBase is ranked 16th in Rapid Application Development Software with 72 reviews while Zoho CRM is ranked 6th in CRM with 46 reviews. QuickBase is rated 9.0, while Zoho CRM is rated 8.0. The top reviewer of QuickBase writes "Reliable, user-driven platform, that is scalable". On the other hand, the top reviewer of Zoho CRM writes "A highly stable solution that allows customization and data sharing". QuickBase is most compared with Microsoft Power Apps, Oracle Fusion Service, Sales Creatio, OutSystems and Mendix, whereas Zoho CRM is most compared with SAP CRM, monday.com, Bitrix24, Microsoft Dynamics CRM and LeadSquared.
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