QuickBase vs Smartsheet comparison

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QuickBase

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Executive Summary

We performed a comparison between QuickBase and Smartsheet based on real PeerSpot user reviews.

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.1

QuickBase boosts efficiency, productivity, and ROI by reducing manual processes and enhancing automation, with significant financial benefits reported.

Sentiment score

6.9

Smartsheet enhances productivity and collaboration, automates processes, manages timelines, and is cost-effective compared to Microsoft Project alternatives.

The ROI is huge; our company saved over 3.8 million in one year alone based on developments that year in QuickBase that saved time for many teams.

Mahol Patel

Data Entry Specialist at Pfizer

I have seen a return on investment, as I have seen a reduction in duplication of information and workflows, and unification of siloed systems.

For more quotes and insights, download the QuickBase report

Software Test Engineer at Roche

I have seen a return on investment with QuickBase, with both time saved and an increase in productivity.

Cn Garden

Director at a healthcare company with 10,001+ employees

Compared to Microsoft Project, which is more expensive, we save costs using Smartsheet.

For more quotes and insights, download the Smartsheet report

Project Manager at a university with 1,001-5,000 employees

Customer Service

Sentiment score

7.6

QuickBase's customer service is responsive and effective, though some users desire more interactive support and weekend availability.

Sentiment score

6.8

Smartsheet's customer service feedback is mixed, with praise for responsiveness and resources but concerns over response delays and ticket management.

Technical support is really good, and I would rate it a nine out of ten.

Associate principal engineer at a tech vendor with 5,001-10,000 employees

The customer support of QuickBase is very proactive and responsive 24/7.

For more quotes and insights, download the QuickBase report

Software Test Engineer at Roche

No quotes available

For more quotes and insights, download the Smartsheet report

Scalability Issues

Sentiment score

7.6

QuickBase is scalable and modular, allowing seamless growth for organizations despite initial data structuring challenges.

Sentiment score

7.4

Smartsheet is praised for scalability, integration features, and cost-effectiveness, with some concerns over task tracking in larger projects.

Quick Base has high potential to scale.

Associate principal engineer at a tech vendor with 5,001-10,000 employees

We are able to save time, especially because of the automation of tasks that are time-wasting or time-consuming and very tiresome.

For more quotes and insights, download the QuickBase report

Software Test Engineer at Roche

QuickBase's scalability is impressive; it is easily scalable from a few users to a few hundred or a few thousand users.

reviewer2802663

Head of Quality & Supply-Chain at a manufacturing company with 11-50 employees

Smartsheet is pretty flexible and scalable.

For more quotes and insights, download the Smartsheet report

Project Manager at a university with 1,001-5,000 employees

Stability Issues

Sentiment score

7.8

QuickBase is stable with minimal downtime, reliable support, and performs well despite occasional traffic-related issues.

Sentiment score

7.9

Users find Smartsheet stable, with minor issues, high reliability ratings, and minimal disruptions enhancing overall satisfaction.

No quotes available

For more quotes and insights, download the QuickBase report

No quotes available

For more quotes and insights, download the Smartsheet report

Room For Improvement

QuickBase requires improvements in training, customization, interface modernization, data management, cost management, and multilingual and mobile support.

Users want better data management, UI, integration, security, support, and Excel-like features in Smartsheet.

It can be difficult to navigate, and ideally, it should be simplified to facilitate use by anyone, not just certified individuals.

Associate principal engineer at a tech vendor with 5,001-10,000 employees

QuickBase can be improved, as some high-level integration can be tricky to develop without advanced understanding of the APIs and other functions.

For more quotes and insights, download the QuickBase report

Software Test Engineer at Roche

The cost can be a bit prohibitive, especially for small organizations to be able to use this tool.

Mahol Patel

Data Entry Specialist at Pfizer

I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.

reviewer2678097

Strategic Programs Vice President, Project Management Office at a financial services firm with 11-50 employees

For more quotes and insights, download the Smartsheet report

Setup Cost

QuickBase offers competitive per-user pricing with extensive features, making it a valuable investment for many enterprises.

Smartsheet pricing is user-based, varies by plan, and advanced features can increase costs compared to competitors like Microsoft Project.

Pricing could be cheaper.

Associate principal engineer at a tech vendor with 5,001-10,000 employees

My experience with pricing, setup cost, and licensing is that the price is a bit expensive, especially when comparing QuickBase with its competitors.

For more quotes and insights, download the QuickBase report

Software Test Engineer at Roche

Licensing might be cheaper per user.

For more quotes and insights, download the Smartsheet report

Project Manager at a university with 1,001-5,000 employees

Valuable Features

QuickBase excels in customizability, seamless integration, and user-friendly automation, enhancing collaboration and efficiency without requiring technical expertise.

Smartsheet offers real-time collaboration, customizable dashboards, automation, and integration, making it ideal for efficient project management.

The dashboards and workflow management help my team significantly, as they have a drag-and-drop interface and prebuilt templates, which play a pivotal role in creating custom applications.

For more quotes and insights, download the QuickBase report

Software Test Engineer at Roche

The ROI is huge; our company saved over 3.8 million in one year alone based on developments that year in QuickBase that saved time for many teams.

Mahol Patel

Data Entry Specialist at Pfizer

QuickBase has allowed me to expand my workflows and tools to other markets to help compliance and to help other less sophisticated business users be able to do standardized and repeatable processes with much less error.

Ryan McKnight

Lead & Initiatives Director, Strategic Projects at a insurance company with 10,001+ employees

Automation helps by simplifying some manual work, saving time and facilitating communication.

For more quotes and insights, download the Smartsheet report

Project Manager at a university with 1,001-5,000 employees

We were looking for a tool that allowed for repeatable projects and process-oriented governance.

reviewer2678097

Strategic Programs Vice President, Project Management Office at a financial services firm with 11-50 employees

What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility.

StevenThompson

Solution Architect at Think People

Categories and Ranking

QuickBase

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Rapid Application Development Software (16th), Low-Code Development Platforms (12th), Employee Time Tracking Software (1st)

Smartsheet

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Project Portfolio Management (5th), Project Management Software (7th)

Mindshare comparison

QuickBase and Smartsheet aren’t in the same category and serve different purposes. QuickBase is designed for Rapid Application Development Software and holds a mindshare of 2.2%, up 1.2% compared to last year.
Smartsheet, on the other hand, focuses on Project Portfolio Management, holds 6.2% mindshare, down 8.0% since last year.

Rapid Application Development Software Mindshare Distribution
Product	Mindshare (%)
QuickBase	2.2%
Microsoft Power Apps	9.0%
ServiceNow	6.2%
Other	82.6%

Rapid Application Development Software

Project Portfolio Management Mindshare Distribution
Product	Mindshare (%)
Smartsheet	6.2%
Planisware	7.3%
Broadcom Clarity	7.2%
Other	79.3%

Project Portfolio Management

Featured Reviews

Automation has transformed project and inventory workflows and improves revenue forecasting

Software Test Engineer at Roche

The best features QuickBase offers include being a no-code software, meaning it is very easy to use even for new users. It also provides life cycle management, workflow management, and dashboards. The dashboards and workflow management help my team significantly, as they have a drag-and-drop interface and prebuilt templates, which play a pivotal role in creating custom applications. Those features also help provide the ability to manage the entire application life cycle with QuickBase easily. Integration has been very seamless with our overall IT stack. The user interface is very user-friendly and intuitive, which makes it very easy to use, together with the no-code aspect. Any kind of personnel can use this tool easily.

Read full review

Automation simplifies manual tasks and facilitates team communication

Project Manager at a university with 1,001-5,000 employees

There are many useful features in Smartsheet. One can easily share plans with the entire team, and it functions similarly to Microsoft Project. Creating dependencies across all tasks is smooth, and team members can make adjustments if necessary. Automation helps by simplifying some manual work, saving time and facilitating communication.

Read full review

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Top Industries

By visitors reading reviews

Manufacturing Company

15%

Construction Company

14%

Marketing Services Firm

University

Manufacturing Company

14%

Government

Healthcare Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	14
Large Enterprise	28

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	2
Large Enterprise	22

Questions from the Community

What do you like most about QuickBase?

The most valuable feature of QuickBase is its dynamic form capabilities. These forms allow backend automation, making tasks like updating data based on specific conditions much easier.

What is your experience regarding pricing and costs for QuickBase?

I did not have any involvement with pricing, setup cost, or licensing.

What needs improvement with QuickBase?

The table size limits are small for really large apps. While I agree that there needs to be a cap on the size, it would be nice to adjust it up when needed. Also, the cost can be a bit prohibitive,...

Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?

Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...

What do you like most about Smartsheet?

The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...

What is your experience regarding pricing and costs for Smartsheet?

Licensing might be cheaper per user. I rate it as seven or eight due to its demanding nature. For personal use, I have a monthly subscription, while the company uses an annual basis.

Microsoft Power Apps vs QuickBase

Comparisons

Compared 7% of the time

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ServiceNow vs QuickBase

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Pega Platform vs QuickBase

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Adobe ColdFusion vs QuickBase

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monday.com vs Smartsheet

Compared 10% of the time

ServiceNow Strategic Portfolio Management vs Smartsheet

Compared 7% of the time

Wrike vs Smartsheet

Compared 7% of the time

Jira vs Smartsheet

Compared 5% of the time

Microsoft Project vs Smartsheet

Compared 4% of the time

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Product Reports

QuickBase

Download QuickBase product report

Download Smartsheet product report

Also Known As

Quick Base, TSheets

No data available

Overview

Trusted by more than half of the Fortune 100, QuickBase is a low-code platform for building, customizing, and integrating custom business applications. With more than 6,000 customers and 500,000 active users, QuickBase is the technology of choice for organizations that want to empower business users to solve their own challenges while maintaining the governance and security of an enterprise-quality app development system.

Quickbase

Smartsheet offers a comprehensive platform for project management, featuring real-time sharing, cloud accessibility, and a user-friendly interface, which enhance workflow efficiency and project tracking capabilities.

Smartsheet stands out in the realm of project management by integrating robust tools like Gantt chart creation and seamless compatibility with products like Jira and Microsoft Teams. Its dashboards, intuitive design, and flexible customization options support efficient collaboration and centralized management. Enhancements such as real-time change visibility without refreshing, advanced automation capabilities, and improved integration with APIs address user needs. Sectors spanning from strategic initiatives to operational tasks benefit from this customizable, cloud-based platform.

What are the key features of Smartsheet?

Real-Time Sharing: Facilitates immediate collaboration across teams.
Cloud Accessibility: Work from anywhere with cloud-based tools.
User-Friendliness: Simplified project management through an intuitive interface.
Gantt Chart Creation: Offers dynamic timelines for project tracking.
Integrations: Seamless connectivity with Jira, Microsoft Teams, and more.

What benefits or ROI does Smartsheet provide?

Enhanced Efficiency: Streamline workflows for quicker project completion.
Improved Collaboration: Centralized tools support teamwork and communication.
Project Tracking: Real-time updates keep projects on schedule.
Customizable Solutions: Adaptable to meet diverse management needs.

In specific industries, Smartsheet is leveraged for creating project plans, managing tasks, and compiling statistics. Teams use dashboards for data visualization to monitor multiple projects efficiently. The platform supports resource management, approvals, and collaboration, integrating features like automation and data export for comprehensive project oversight.

Sample Customers

Procter & Gamble, Tesla, Norwegian Cruise Line, Google, Metso, Agero, Kayak, PTC, Patra Corp, TomTom, Southwest Airlines, FedEx Office

Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix

Rapid Application Development Software