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Purple AI vs Torq comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.6
Purple AI delivers positive ROI for large enterprises, aids threat detection, and requires manual checks for critical issues.
Sentiment score
4.9
Torq reduced alert handling time, increased efficiency and ROI, leading to customer satisfaction and renewal interest due to competitive pricing.
It provides us with a summary of the alert and suggests what suspicious activities have occurred, along with guidance on what to look for next.
IT Security Analyst at a tech consulting company with 11-50 employees
We have achieved good ROI with Purple AI.
Security Engineer at a tech vendor with 11-50 employees
Since we started working with Torq, I am handling much fewer alerts. It is becoming really easy for me to handle an alert.
SOC Analyst at AppsFlyer
By the time we officially bought Torq, we already had two workflows that were very helpful to us.
CyberSecurity Engineer at a real estate/law firm with 10,001+ employees
It pretty much took until we got to our first renewal where we said that this is the value we see, this is the things we want more, but that is the first place where we said we are happy enough that we want to renew.
Information Technology Specialist at a media company with 201-500 employees
 

Customer Service

Sentiment score
6.1
Purple AI's customer service is highly rated, providing swift, direct access to experts for efficient and smooth assistance.
Sentiment score
7.0
Torq's customer service is praised for quick, knowledgeable support, resolving issues effectively within 24 hours with minimal formal contact.
We just directly get connected to the technical person.
Security Engineer at a tech vendor with 11-50 employees
I would rate the technical support for Purple AI an eight out of ten.
IT Security Analyst at a tech consulting company with 11-50 employees
The speed and quality of their answers have been pretty good, as I usually get a response within 24 hours, and they follow up well.
CyberSecurity Engineer at a real estate/law firm with 10,001+ employees
We can always get an answer, and the support team are experts in their own system.
Director Of Cyber Security at a tech vendor with 501-1,000 employees
Nine out of ten times, they give me a solution even if it is not the solution I wanted, and I still can get to the result.
Information Technology Specialist at a media company with 201-500 employees
 

Scalability Issues

Sentiment score
6.0
Purple AI is a scalable option with unique Flexi-license, though its full autonomous capabilities are still developing.
Sentiment score
7.4
Torq excels in scalability, supporting large teams and adapting efficiently, despite the no-code automation's inherent web interface limitations.
If we scale and add any two to three pieces within our existing plan, based on the endpoint, it gives the next term and when we pay the money, it adds that amount in the billing and it's quite easy.
Security Engineer at a tech vendor with 11-50 employees
Purple AI has very high chances of scalability.
Soc Analyst at a tech consulting company with 11-50 employees
Purple AI works well for all types of alerts across various data sources and environments; hence, I find it good for scalability.
IT Security Analyst at a tech consulting company with 11-50 employees
Our case management is super scalable.
CyberSecurity Engineer at a real estate/law firm with 10,001+ employees
In terms of scalability, you can do as long as you can build it, and they can support it.
Director Of Cyber Security at a tech vendor with 501-1,000 employees
Regarding the ability of the solution to grow in your work environment, if it is scalable, if it fits your business requirements, and if there is room to scale up, the answer is yes, for sure.
Global IT Director at OpenWeb
 

Stability Issues

Sentiment score
7.3
Purple AI is stable and reliable but may require precise prompts and relies on SentinelOne's performance, causing occasional delays.
Sentiment score
5.4
Torq generally performs stably with minor bugs and glitches, but overall user satisfaction remains high without significant disruptions.
The only concern is the prompting requirement, as we have to provide prompts in a proper manner, otherwise it will not work correctly.
Associate Vice President at Novac Technology Solutions
I have not faced any challenges when implementing Purple AI.
IT Security Consultant at Systemhaus for you GmbH
Sometimes it lacks performance and may take a while to load, or it may not show alerts at all, requiring us to log out and log back in.
IT Security Analyst at a tech consulting company with 11-50 employees
Most of the time, the system is stable as long as the components that they integrate with are stable.
Director Of Cyber Security at a tech vendor with 501-1,000 employees
Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes.
CyberSecurity Engineer at a real estate/law firm with 10,001+ employees
I would rate Torq's product stability at eight, acknowledging that there are bugs, glitches, and downtimes.
Senior Cyber Architect at a manufacturing company with 10,001+ employees
 

Room For Improvement

Purple AI should improve threat analysis, UI, and customization to enhance threat detection and match CrowdStrike's capabilities.
Torq requires improvements in AI features, error handling, data handling, and workflow navigation for enhanced usability and reliability.
AI combined with automation is a very powerful tool, and combining these could reduce both time and work because automation saves time for everyone.
Soc Analyst at a tech consulting company with 11-50 employees
As an improvement, if SentinelOne could focus on IOA similar to what CrowdStrike is giving, that would be a good point.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
The only concern related to pricing is the ingestion-based pricing model, which is higher at scale.
Associate Vice President at Novac Technology Solutions
It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet.
Senior Consultant at a university with 10,001+ employees
From an engineering perspective, I think more error messages and error handling information for our engineering team would be very helpful.
CyberSecurity Engineer at a real estate/law firm with 10,001+ employees
If a step is failing, the system could try to autocorrect it with AI or open a ticket from the workflow itself.
Director Of Cyber Security at a tech vendor with 501-1,000 employees
 

Setup Cost

Enterprise buyers find Torq's pricing high but worthwhile due to its modernization, automation, and strategic investment value.
Providing SentinelOne solution for small scale enterprise, if they could offer better prices, it would be more useful.
Security Engineer at a tech vendor with 11-50 employees
I would say the solution is a little expensive.
Associate Vice President at Novac Technology Solutions
When they bring more and more value into the platform, it makes more sense to pay that price, but still, it is expensive.
Senior Cyber Architect at a manufacturing company with 10,001+ employees
Before deciding to implement Torq, I considered that compared to our old case management platform, Torq was a much better price and had a lot better value for what you get out of the platform, which was a key consideration for the company.
CyberSecurity Engineer at a real estate/law firm with 10,001+ employees
It is an expensive solution, not an inexpensive solution, but we get through the flexibility.
Director Of Cyber Security at a tech vendor with 501-1,000 employees
 

Valuable Features

Purple AI enhances threat detection and response with accurate predictions, deep visibility, and multi-language support for efficient analysis.
Torq enhances productivity by streamlining workflows, integrating systems, and utilizing AI for efficient SecOps and API management.
In today's world, the time to respond to an attack is key.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
The best feature is that the summary is very precise, crisp, and presented in layman's language while still including all the technical aspects required for analysis.
Soc Analyst at a tech consulting company with 11-50 employees
Purple AI provides availability and ensures that all threat detection and response are available in a single platform.
Associate Vice President at Novac Technology Solutions
Torq's unified platform approach to AI SOC automation and case management has significantly benefited us by integrating the case management platform with the automation, which saves time compared to managing multiple point solutions across our security stack.
CyberSecurity Engineer at a real estate/law firm with 10,001+ employees
The fact that I can build whatever I want within my own imagination and skills without relying on code is the best thing about Torq.
Director Of Cyber Security at a tech vendor with 501-1,000 employees
You can copy and paste a cURL command. If you have documentation or APIs, you usually have an example on the side. You basically have all the information on how the API call should be. You can just copy that and paste it into a step, and it will just build the step for you.
Global IT Director at OpenWeb
 

Categories and Ranking

Purple AI
Average Rating
8.4
Reviews Sentiment
5.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Torq
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
7
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (4th), AI-SOC (3rd), AI-Powered Security Automation (2nd)
 

Featured Reviews

GANESAN K - PeerSpot reviewer
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Automated threat hunting has reduced investigation time and now improves incident visibility
We have not tested in that manner because when comparing with the competition product CrowdStrike, Purple AI and CrowdStrike are pretty good and more or less equal in the way of responding to a query. On the technical side, I can compare Purple AI with CrowdStrike's threat intelligence. CrowdStrike was initially a breach investigation company and was in the Indian market well before SentinelOne, acquiring more significant ground. We have used Charlotte AI, which is provided by CrowdStrike, the direct competitor of SentinelOne. These two have key differences. Charlotte AI focuses more on IOAs and IOCs, whereas Purple AI helps us query the logs and hunt threats. As an improvement, if SentinelOne could focus on IOA similar to what CrowdStrike is giving, that would be a good point. They could feed information on IOA, such as based on attackers, what different attack groups are performing the attacks, and provide those insights. Compared to its competition, for doing DFIR (Digital Forensics and Incident Response), not only IOCs are needed but also IOAs. Information about the indication of the attacker, who is attacking, and the attacker group history would be better if Purple AI could incorporate that. We can build some queries and automated responses for any suspicious or malicious conditions. It would be better if there were workflows in place for giving alerts. The way alerts are handled could be improved because when compared to other competing products, I am able to handle the technique of the threat and categorize it based on severity. If it has a major impact on the environment, I can contain the system. I have numerous options to create various kinds of alerts.
Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
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Top Industries

By visitors reading reviews
Real Estate/Law Firm
10%
Manufacturing Company
9%
Healthcare Company
9%
Outsourcing Company
7%
Financial Services Firm
13%
Construction Company
10%
Comms Service Provider
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What needs improvement with Purple AI?
AI-assisted summary is good, but if we get it in the exact threat module where we investigate all the threats, it would be more helpful for the AI part. For next step suggestions, if they simply ad...
What is your primary use case for Purple AI?
The main use cases I use Purple AI for are building queries, alerts, and Star custom policies. Mostly I use Purple AI for building alerts, queries, and Star custom policies. Sometimes it doesn't gi...
What advice do you have for others considering Purple AI?
I notice a difference in speed using Purple AI compared to legacy SIEMs such as Sumo Logic; it is fast, taking only a few seconds to respond. Sumo Logic has an AI assistant called Sumo Copilot, but...
What needs improvement with Torq?
This is exactly what we discussed two days ago with the Torq team. We told them where we want to see improvements. For example, we have MCP that we are working with our cloud security platform, and...
What is your primary use case for Torq?
I use Torq as my case management and alert system. Working as a SOC analyst, the first thing I do every morning is get into Torq, review all the open cases and incidents, understand their severity,...
What advice do you have for others considering Torq?
I would definitely recommend Torq. I have no doubt, really. When we looked for another vendor, Torq really answered all our questions. It really helps us to receive the best solution for our SOAR. ...
 

Comparisons

 

Overview