

It provides us with a summary of the alert and suggests what suspicious activities have occurred, along with guidance on what to look for next.
We have achieved good ROI with Purple AI.
Since we started working with Torq, I am handling much fewer alerts. It is becoming really easy for me to handle an alert.
By the time we officially bought Torq, we already had two workflows that were very helpful to us.
It pretty much took until we got to our first renewal where we said that this is the value we see, this is the things we want more, but that is the first place where we said we are happy enough that we want to renew.
We just directly get connected to the technical person.
I would rate the technical support for Purple AI an eight out of ten.
The speed and quality of their answers have been pretty good, as I usually get a response within 24 hours, and they follow up well.
We can always get an answer, and the support team are experts in their own system.
Nine out of ten times, they give me a solution even if it is not the solution I wanted, and I still can get to the result.
If we scale and add any two to three pieces within our existing plan, based on the endpoint, it gives the next term and when we pay the money, it adds that amount in the billing and it's quite easy.
Purple AI has very high chances of scalability.
Purple AI works well for all types of alerts across various data sources and environments; hence, I find it good for scalability.
Our case management is super scalable.
In terms of scalability, you can do as long as you can build it, and they can support it.
Regarding the ability of the solution to grow in your work environment, if it is scalable, if it fits your business requirements, and if there is room to scale up, the answer is yes, for sure.
The only concern is the prompting requirement, as we have to provide prompts in a proper manner, otherwise it will not work correctly.
I have not faced any challenges when implementing Purple AI.
Sometimes it lacks performance and may take a while to load, or it may not show alerts at all, requiring us to log out and log back in.
Most of the time, the system is stable as long as the components that they integrate with are stable.
Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes.
I would rate Torq's product stability at eight, acknowledging that there are bugs, glitches, and downtimes.
AI combined with automation is a very powerful tool, and combining these could reduce both time and work because automation saves time for everyone.
As an improvement, if SentinelOne could focus on IOA similar to what CrowdStrike is giving, that would be a good point.
The only concern related to pricing is the ingestion-based pricing model, which is higher at scale.
It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet.
From an engineering perspective, I think more error messages and error handling information for our engineering team would be very helpful.
If a step is failing, the system could try to autocorrect it with AI or open a ticket from the workflow itself.
Providing SentinelOne solution for small scale enterprise, if they could offer better prices, it would be more useful.
I would say the solution is a little expensive.
When they bring more and more value into the platform, it makes more sense to pay that price, but still, it is expensive.
Before deciding to implement Torq, I considered that compared to our old case management platform, Torq was a much better price and had a lot better value for what you get out of the platform, which was a key consideration for the company.
It is an expensive solution, not an inexpensive solution, but we get through the flexibility.
In today's world, the time to respond to an attack is key.
The best feature is that the summary is very precise, crisp, and presented in layman's language while still including all the technical aspects required for analysis.
Purple AI provides availability and ensures that all threat detection and response are available in a single platform.
Torq's unified platform approach to AI SOC automation and case management has significantly benefited us by integrating the case management platform with the automation, which saves time compared to managing multiple point solutions across our security stack.
The fact that I can build whatever I want within my own imagination and skills without relying on code is the best thing about Torq.
You can copy and paste a cURL command. If you have documentation or APIs, you usually have an example on the side. You basically have all the information on how the API call should be. You can just copy that and paste it into a step, and it will just build the step for you.


| Company Size | Count |
|---|---|
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
Purple AI marks a significant advancement in the cybersecurity landscape, offering comprehensive benefits to enhance the efficiency and effectiveness of cybersecurity teams. The platform leverages generative artificial intelligence to revolutionize the approach to threat hunting, investigations, and responses, providing a suite of tools that streamline these critical security functions.
Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.
Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.
What are the key features of Torq?In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.
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