PRTG Enterprise Monitor vs WhatsUp Gold comparison

Why PeerSpot?

Paessler GmbH and Progress Software are both solutions in the Network Monitoring Software category. Paessler GmbH is ranked #51 with an average rating of 8.0, while Progress Software is ranked #25 with an average rating of 7.0. Paessler GmbH holds a 0.5% mindshare in NMS, compared to Progress Software’s 2.0% mindshare. Additionally, 90% of Paessler GmbH users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

PRTG Enterprise Monitor

Read 11 PRTG Enterprise Monitor reviews

2,574 Views
2,574 Comparison Views

90% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

15,052 Views
8,279 Comparison Views

85% willing to recommend

PRTG Enterprise Monitor

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

WhatsUp Gold and PRTG Enterprise Monitor compete in network monitoring solutions. PRTG Enterprise Monitor seems to have an advantage due to its comprehensive features and advanced functionality, while WhatsUp Gold is more appealing for pricing and deployment speed.

Features:WhatsUp Gold provides intuitive network mapping, real-time performance monitoring, and straightforward functionality. PRTG Enterprise Monitor offers a robust sensor-based model, versatile monitoring tools, and advanced features for a detailed network overview.

Room for Improvement:WhatsUp Gold could improve by enhancing its feature set, increasing its monitoring depth, and expanding integration options. PRTG Enterprise Monitor has room for improvement in simplifying its deployment process, improving ease of use, and reducing deployment complexity.

Ease of Deployment and Customer Service:WhatsUp Gold offers a simpler installation process and efficient support. PRTG Enterprise Monitor's deployment is more complex, but it provides a rich set of deployment options and comprehensive customer service.

Pricing and ROI:WhatsUp Gold has a lower initial cost and offers quick ROI with accessible pricing. PRTG Enterprise Monitor is more costly but its extensive capabilities justify the expense for businesses seeking in-depth monitoring. WhatsUp Gold is budget-friendly, while PRTG offers long-term value for complex IT environments.

To learn more, read our detailed PRTG Enterprise Monitor vs. WhatsUp Gold Report (Updated: September 2026).

Buyer's Guide

PRTG Enterprise Monitor vs. WhatsUp Gold

September 2026

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Helped 915,383 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

PRTG Enterprise Monitor

Ranking in Network Monitoring Software

51st

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in Network Monitoring Software

25th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (39th), Server Monitoring (14th), IT Infrastructure Monitoring (20th), Configuration Management (21st), Log Management (41st), Cloud Monitoring Software (26th), Network Traffic Analysis (NTA) (13th)

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of PRTG Enterprise Monitor is 0.5%, down from 0.6% compared to the previous year. The mindshare of WhatsUp Gold is 2.0%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
WhatsUp Gold	2.0%
PRTG Enterprise Monitor	0.5%
Other	97.5%

Network Monitoring Software

Featured Reviews

Emmanuel Appiah Boateng

Network and Security Engineer at a educational organization with 1,001-5,000 employees

Proactive monitoring has reduced network downtime and enables rapid incident response

The main benefits PRTG Enterprise Monitor provides for us include helping us respond quickly to network problems. For our virtualization switches, we normally use a different vendor, but I am not in charge of that particular system. I have not really used the pre-configured sensors feature in PRTG. A different team handles reporting. For now, nothing really comes to mind regarding additional functions for PRTG. I think it is good for what we use it for. I cannot really say much about technical support because I have never had a situation where I have to reach out. I would give PRTG Enterprise Monitor a final rating of eight. I would definitely recommend PRTG Enterprise Monitor to other users. I am an end user of the product. I am quite satisfied with the alerting part of PRTG, as it is quite good.

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Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's ability to monitor each and every aspect of our devices, such as memory utilization and port connectivity, is valuable."

"PRTG is good and very easy to use."

"It provides a vast array of options for dashboard creation and monitoring of the activities within the environment."

"From a technical perspective, the product's most valuable feature is SNMP, an open standard monitoring protocol that works across various network devices and operating systems, including UNIX and Windows."

"It can identify downtimes and disruptions."

"What I really appreciate about PRTG Enterprise Monitor is that it is very easy to set up, especially the configuration, which is not complicated, and it is very straightforward to go in and change things."

"The solution offers perfect real-time bandwidth monitoring and SNMP functionality."

"If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the issue. The feature I find most effective is its comprehensive nature. It's like having a permanent eye monitoring the network and all its nodes. Instead of manual monitoring, it detects anomalies automatically and alerts us accordingly."

More PRTG Enterprise Monitor pros

"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."

"The installation and configuration process are easy."

"Their tech support is very good."

"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."

"One thing good about WhatsUp Gold is that it is fairly stable."

"It is stable."

"We primarily use the solution to check the state of the network, monitoring thousands of devices and all of the internal network, and it is the first tool we use to see the state of the network for real-time monitoring."

"The product is reasonably priced."

More WhatsUp Gold pros

Cons

"The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers."

"PRTG Enterprise Monitor should include more functionalities and features that are similar to SolarWinds."

"They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements."

"There could be more security features included in PRTG Enterprise Monitor."

"The solution could be improved by including a processing monitor, possibly with a language interface like Lua, allowing for writing custom sensors and processing outcomes of inputs."

"Regarding the pricing aspect, we used to pay 5,000 dollars for PRTG Enterprise Monitor. Given that we scaled it up and there's a new pricing model, it increased to 14,000 dollars."

"There is no unified monitoring in PRTG. It needs a lot of improvement in terms of integration."

"The licensing policy needs to change."

More PRTG Enterprise Monitor cons

"There is a very big gap in the support."

"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."

"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."

"Regional product team support is not very good."

"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."

"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."

"This product should add other options for monitoring. It does not currently meet the broader needs of the banking industry in the version we have deployed."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

More WhatsUp Gold cons

Pricing and Cost Advice

"PRTG Enterprise Monitor is an expensive product."

"The solution is affordable."

"PRTG Enterprise Monitor's pricing is reasonable."

"I rate the product's pricing an eight to seven out of ten."

"The pricing is $2,149 for software without maintenance, and licenses are sold in the minimum bundle of 500 interfaces."

"This is a well priced solution."

"The pricing can be on the expensive side when considering competing products."

"There is a license needed to use WhatsUp Gold."

"Pricing is reasonable compared to other products."

"The price of WhatsUp Gold is good."

"The most valuable feature is the cost compared to other solutions."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Healthcare Company

11%

Comms Service Provider

11%

Educational Organization

Retailer

Financial Services Firm

12%

Manufacturing Company

10%

Outsourcing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What is your experience regarding pricing and costs for PRTG Enterprise Monitor?

I would rate the pricing of PRTG Enterprise Monitor maybe a six. I think a six is fine, as it is reasonable and not expensive.

See all answers

What needs improvement with PRTG Enterprise Monitor?

When it comes to dashboard customization in PRTG Enterprise Monitor, there are not too many options, and I think that would not be a strong point for PRTG, but for our use cases, we do not really n...

See all answers

What is your primary use case for PRTG Enterprise Monitor?

I mainly use PRTG Enterprise Monitor for network infrastructure monitoring. I am currently working as a Network and Security Engineer.

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

What is your primary use case for WhatsUp Gold?

My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.

See all answers

Comparisons

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Compared 13% of the time

PRTG Network Monitor vs PRTG Enterprise Monitor

Compared 13% of the time

DX Spectrum vs PRTG Enterprise Monitor

Compared 8% of the time

SolarWinds NPM vs PRTG Enterprise Monitor

Compared 7% of the time

Domotz Pro vs PRTG Enterprise Monitor

Compared 6% of the time

More PRTG Enterprise Monitor Competitors

SCOM vs WhatsUp Gold

Compared 3% of the time

LibreNMS vs WhatsUp Gold

Compared 3% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 3% of the time

NinjaOne vs WhatsUp Gold

Compared 2% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 2% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

PRTG Enterprise Monitor

September 2026

Download PRTG Enterprise Monitor product report

Buyer's Guide

WhatsUp Gold

September 2026

Download WhatsUp Gold product report

Overview

PRTG Enterprise Monitor serves enterprises by ensuring comprehensive monitoring of servers, services, and applications, empowering users to track sensor data effectively and detect performance or security issues across their networks.

PRTG Enterprise Monitor is widely recognized for its capability to efficiently monitor technical sensors such as ping, uptime, CPU load, and memory usage. It supports users in tracking network resource performance, detecting malicious activity, and preventing failures. Its custom frameworks enable monitoring of certificate expirations and process availability. The intuitive interface requires no specialized IT background, featuring agentless operations that enhance responsiveness and SNMP monitoring valued across platforms. The tool is appreciated for its anomaly detection and notification features, allowing users to address issues proactively. Installation is straightforward and support is robust, although users seek enhancements in real-time SMS alerts, SAP system integration, fault management, and more flexible manual configurations.

What are the key features of PRTG Enterprise Monitor?

Network Analysis: Offers in-depth insights into network performance.
Custom Dashboards: Provides a library for tailored dashboard creation.
Alerting System: Effective user notifications prevent escalation of issues.
Agentless Monitoring: Enhances response times without installing agents.
SNMP Monitoring: Useful for monitoring multiple platforms.

What benefits and ROI should users consider?

Easy Installation: Simplifies the setup process for companies.
Proactive Anomaly Detection: Identifies and resolves issues swiftly.
Comprehensive Coverage: Ensures efficient fault detection and management.
User Support: Strong support capabilities aid troubleshooting.

Enterprises in industries such as IT services, finance, and healthcare rely on PRTG Enterprise Monitor for monitoring critical infrastructure. This includes ensuring internet connectivity, monitoring mail services, and tracking network performance and security, thereby maintaining operational efficiency and service availability.

Paessler GmbH

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

Information Not Available

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

PRTG Enterprise Monitor vs. WhatsUp Gold

September 2026

Free Report: PRTG Enterprise Monitor vs. WhatsUp Gold

Find out what your peers are saying about PRTG Enterprise Monitor vs. WhatsUp Gold and other solutions. Updated: September 2026.

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