PRTG Enterprise Monitor vs WhatsUp Gold comparison

Paessler GmbH and Progress Software are both solutions in the Network Monitoring Software category. Paessler GmbH is ranked #33 with an average rating of 7.9, while Progress Software is ranked #24 with an average rating of 8.7. Paessler GmbH holds a 0.6% mindshare in NMS, compared to Progress Software’s 2.3% mindshare. Additionally, 90% of Paessler GmbH users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

PRTG Enterprise Monitor

Read 11 PRTG Enterprise Monitor reviews

1,193 Views
1,193 Comparison Views

90% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

6,518 Views
3,911 Comparison Views

85% willing to recommend

PRTG Enterprise Monitor

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

WhatsUp Gold and PRTG Enterprise Monitor compete in network monitoring solutions. PRTG Enterprise Monitor seems to have an advantage due to its comprehensive features and advanced functionality, while WhatsUp Gold is more appealing for pricing and deployment speed.

Features:WhatsUp Gold provides intuitive network mapping, real-time performance monitoring, and straightforward functionality. PRTG Enterprise Monitor offers a robust sensor-based model, versatile monitoring tools, and advanced features for a detailed network overview.

Room for Improvement:WhatsUp Gold could improve by enhancing its feature set, increasing its monitoring depth, and expanding integration options. PRTG Enterprise Monitor has room for improvement in simplifying its deployment process, improving ease of use, and reducing deployment complexity.

Ease of Deployment and Customer Service:WhatsUp Gold offers a simpler installation process and efficient support. PRTG Enterprise Monitor's deployment is more complex, but it provides a rich set of deployment options and comprehensive customer service.

Pricing and ROI:WhatsUp Gold has a lower initial cost and offers quick ROI with accessible pricing. PRTG Enterprise Monitor is more costly but its extensive capabilities justify the expense for businesses seeking in-depth monitoring. WhatsUp Gold is budget-friendly, while PRTG offers long-term value for complex IT environments.

To learn more, read our detailed PRTG Enterprise Monitor vs. WhatsUp Gold Report (Updated: March 2026).

Buyer's Guide

PRTG Enterprise Monitor vs. WhatsUp Gold

March 2026

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Helped 885,376 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

PRTG Enterprise Monitor

Ranking in Network Monitoring Software

33rd

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in Network Monitoring Software

24th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (26th), Server Monitoring (15th), IT Infrastructure Monitoring (19th), Configuration Management (20th), Log Management (35th), Cloud Monitoring Software (21st), Network Traffic Analysis (NTA) (10th)

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of PRTG Enterprise Monitor is 0.6%, up from 0.4% compared to the previous year. The mindshare of WhatsUp Gold is 2.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
WhatsUp Gold	2.3%
PRTG Enterprise Monitor	0.6%
Other	97.1%

Network Monitoring Software

Featured Reviews

Emmanuel Appiah Boateng

Network and Security Engineer at a educational organization with 1,001-5,000 employees

Proactive monitoring has reduced network downtime and enables rapid incident response

The main benefits PRTG Enterprise Monitor provides for us include helping us respond quickly to network problems. For our virtualization switches, we normally use a different vendor, but I am not in charge of that particular system. I have not really used the pre-configured sensors feature in PRTG. A different team handles reporting. For now, nothing really comes to mind regarding additional functions for PRTG. I think it is good for what we use it for. I cannot really say much about technical support because I have never had a situation where I have to reach out. I would give PRTG Enterprise Monitor a final rating of eight. I would definitely recommend PRTG Enterprise Monitor to other users. I am an end user of the product. I am quite satisfied with the alerting part of PRTG, as it is quite good.

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Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product is easy to understand."

"What I really appreciate about PRTG Enterprise Monitor is that it is very easy to set up, especially the configuration, which is not complicated, and it is very straightforward to go in and change things."

"I would recommend PRTG Enterprise Monitor to others as it works well with Android devices, and you can try the free version before purchasing."

"The solution's ability to monitor each and every aspect of our devices, such as memory utilization and port connectivity, is valuable."

"The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background."

"It can identify downtimes and disruptions."

"The product's most valuable feature is network analysis."

"It provides a vast array of options for dashboard creation and monitoring of the activities within the environment."

More PRTG Enterprise Monitor pros

"We've been using it for many years and we use it typically for early warning, as it notifies customers of problems prior to failure."

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

"This is a good, stable network monitoring solution for devices."

"We no longer have to manually search for problems because we are alerted when something in the network goes down."

"The most valuable feature is the monitoring of resources."

"It is stable."

"It is very good at monitoring the network and keeps us up to date on the status of internal devices."

"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."

More WhatsUp Gold pros

Cons

"The solution could be improved by including a processing monitor, possibly with a language interface like Lua, allowing for writing custom sensors and processing outcomes of inputs."

"PRTG Enterprise Monitor should include more functionalities and features that are similar to SolarWinds."

"They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements."

"The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices."

"There could be more security features included in PRTG Enterprise Monitor."

"The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers."

"There is no unified monitoring in PRTG. It needs a lot of improvement in terms of integration."

"In my opinion, one area that could be improved in PRTG Enterprise Monitor is the capability to send SMS notifications. Notifications are crucial for alerting us to areas that require attention."

More PRTG Enterprise Monitor cons

"The point system is not clear and clarity around this would improve our understanding of the system."

"Regional product team support is not very good."

"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."

"The product is old and not updated."

"I might like to see a better interface in the future."

"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."

"I might like to see a better interface in the future. It's not necessarily easy to integrate the product with other vendors."

"We can never achieve or get a good picture of the network topology."

More WhatsUp Gold cons

Pricing and Cost Advice

"I rate the product's pricing an eight to seven out of ten."

"The solution is affordable."

"PRTG Enterprise Monitor's pricing is reasonable."

"PRTG Enterprise Monitor is an expensive product."

"The pricing is $2,149 for software without maintenance, and licenses are sold in the minimum bundle of 500 interfaces."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"The pricing can be on the expensive side when considering competing products."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"This is a well priced solution."

"Pricing is reasonable compared to other products."

"The most valuable feature is the cost compared to other solutions."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Healthcare Company

12%

Educational Organization

11%

University

11%

Computer Software Company

Manufacturing Company

12%

Financial Services Firm

11%

Government

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What do you like most about PRTG Enterprise Monitor?

If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the is...

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What is your experience regarding pricing and costs for PRTG Enterprise Monitor?

I would rate the pricing of PRTG Enterprise Monitor maybe a six. I think a six is fine, as it is reasonable and not expensive.

See all answers

What needs improvement with PRTG Enterprise Monitor?

When it comes to dashboard customization in PRTG Enterprise Monitor, there are not too many options, and I think that would not be a strong point for PRTG, but for our use cases, we do not really n...

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

Comparisons

PRTG Network Monitor vs PRTG Enterprise Monitor

Compared 23% of the time

Checkmk vs PRTG Enterprise Monitor

Compared 15% of the time

DX Spectrum vs PRTG Enterprise Monitor

Compared 11% of the time

HPE Aruba Networking UXI vs PRTG Enterprise Monitor

Compared 10% of the time

SolarWinds NPM vs PRTG Enterprise Monitor

Compared 9% of the time

More PRTG Enterprise Monitor Competitors

LibreNMS vs WhatsUp Gold

Compared 4% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 4% of the time

SCOM vs WhatsUp Gold

Compared 4% of the time

ScienceLogic vs WhatsUp Gold

Compared 3% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

PRTG Enterprise Monitor

March 2026

Download PRTG Enterprise Monitor product report

Buyer's Guide

WhatsUp Gold

March 2026

Download WhatsUp Gold product report

Overview

PRTG Enterprise Monitor serves enterprises by ensuring comprehensive monitoring of servers, services, and applications, empowering users to track sensor data effectively and detect performance or security issues across their networks.

PRTG Enterprise Monitor is widely recognized for its capability to efficiently monitor technical sensors such as ping, uptime, CPU load, and memory usage. It supports users in tracking network resource performance, detecting malicious activity, and preventing failures. Its custom frameworks enable monitoring of certificate expirations and process availability. The intuitive interface requires no specialized IT background, featuring agentless operations that enhance responsiveness and SNMP monitoring valued across platforms. The tool is appreciated for its anomaly detection and notification features, allowing users to address issues proactively. Installation is straightforward and support is robust, although users seek enhancements in real-time SMS alerts, SAP system integration, fault management, and more flexible manual configurations.

What are the key features of PRTG Enterprise Monitor?

Network Analysis: Offers in-depth insights into network performance.
Custom Dashboards: Provides a library for tailored dashboard creation.
Alerting System: Effective user notifications prevent escalation of issues.
Agentless Monitoring: Enhances response times without installing agents.
SNMP Monitoring: Useful for monitoring multiple platforms.

What benefits and ROI should users consider?

Easy Installation: Simplifies the setup process for companies.
Proactive Anomaly Detection: Identifies and resolves issues swiftly.
Comprehensive Coverage: Ensures efficient fault detection and management.
User Support: Strong support capabilities aid troubleshooting.

Enterprises in industries such as IT services, finance, and healthcare rely on PRTG Enterprise Monitor for monitoring critical infrastructure. This includes ensuring internet connectivity, monitoring mail services, and tracking network performance and security, thereby maintaining operational efficiency and service availability.

Paessler GmbH

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

Information Not Available

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

PRTG Enterprise Monitor vs. WhatsUp Gold

March 2026

Free Report: PRTG Enterprise Monitor vs. WhatsUp Gold

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