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PRTG Enterprise Monitor vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

PRTG Enterprise Monitor
Ranking in Network Monitoring Software
35th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
10
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Network Monitoring Software
31st
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (30th), Server Monitoring (16th), IT Infrastructure Monitoring (30th), Configuration Management (17th), Log Management (28th), Cloud Monitoring Software (24th), Network Traffic Analysis (NTA) (12th)
 

Mindshare comparison

As of September 2025, in the Network Monitoring Software category, the mindshare of PRTG Enterprise Monitor is 0.6%, up from 0.2% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
WhatsUp Gold1.2%
PRTG Enterprise Monitor0.6%
Other98.2%
Network Monitoring Software
 

Featured Reviews

Moshiur-Rahman Khan - PeerSpot reviewer
Offers perfect real-time bandwidth monitoring and SNMP functionality
The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers. They should consider a more flexible licensing approach. Furthermore, alignment with customer expectations rather than offering numerous features that are not requested would be beneficial.
Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides a vast array of options for dashboard creation and monitoring of the activities within the environment."
"It can identify downtimes and disruptions."
"The solution's ability to monitor each and every aspect of our devices, such as memory utilization and port connectivity, is valuable."
"The product is easy to understand."
"The solution offers perfect real-time bandwidth monitoring and SNMP functionality."
"The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background."
"If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the issue. The feature I find most effective is its comprehensive nature. It's like having a permanent eye monitoring the network and all its nodes. Instead of manual monitoring, it detects anomalies automatically and alerts us accordingly."
"PRTG is good and very easy to use."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"The solution effectively monitors network devices and servers."
"The most valuable feature is the monitoring of resources."
"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
"The product is reasonably priced."
 

Cons

"The solution could be improved by including a processing monitor, possibly with a language interface like Lua, allowing for writing custom sensors and processing outcomes of inputs."
"The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices."
"They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements."
"The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers."
"There is no unified monitoring in PRTG. It needs a lot of improvement in terms of integration."
"PRTG Enterprise Monitor should include more functionalities and features that are similar to SolarWinds."
"The licensing policy needs to change."
"The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"Importing the maps and being able to customize them could be easier."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
 

Pricing and Cost Advice

"The solution is affordable."
"PRTG Enterprise Monitor is an expensive product."
"I rate the product's pricing an eight to seven out of ten."
"The pricing is $2,149 for software without maintenance, and licenses are sold in the minimum bundle of 500 interfaces."
"PRTG Enterprise Monitor's pricing is reasonable."
"This is a well priced solution."
"Pricing is reasonable compared to other products."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"There is a license needed to use WhatsUp Gold."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The most valuable feature is the cost compared to other solutions."
"I'm not sure, but it's expensive. We don't pay any additional fees."
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Top Industries

By visitors reading reviews
Educational Organization
13%
University
12%
Computer Software Company
9%
Healthcare Company
7%
Financial Services Firm
13%
Manufacturing Company
12%
Government
11%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise1
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What do you like most about PRTG Enterprise Monitor?
If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the is...
What is your experience regarding pricing and costs for PRTG Enterprise Monitor?
I have no idea about the pricing as I am not the sales person. The sales team coordinates these matters.
What needs improvement with PRTG Enterprise Monitor?
I have not tried to customize the dashboard yet as our NOC is relatively new to the company. Our focus has been mainly on covering all blind spots. We have a standardized dashboard, and the only cu...
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
 

Overview

 

Sample Customers

Information Not Available
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about PRTG Enterprise Monitor vs. WhatsUp Gold and other solutions. Updated: September 2025.
867,821 professionals have used our research since 2012.