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ProProfs Knowledge Base vs Unblocked comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ProProfs Knowledge Base
Ranking in Knowledge Management Software
17th
Average Rating
9.0
Reviews Sentiment
8.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Unblocked
Ranking in Knowledge Management Software
11th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Conversation Intelligence Software (9th)
 

Mindshare comparison

As of August 2026, in the Knowledge Management Software category, the mindshare of ProProfs Knowledge Base is 1.9%, up from 1.5% compared to the previous year. The mindshare of Unblocked is 1.9%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Knowledge Management Software Mindshare Distribution
ProductMindshare (%)
Unblocked1.9%
ProProfs Knowledge Base1.9%
Other96.2%
Knowledge Management Software
 

Featured Reviews

it_user569589 - PeerSpot reviewer
Senior Researcher at ProProfs at a tech vendor with 201-500 employees
It provides advanced authoring, enterprise security, and workflow approval.
Before implementing ProProfs knowledgebase, my support team were constantly under pressure to meet client expectations. They would have to review and resolve some of the common problems time and again, which hampered their productivity immensely. After using the ProProfs knowledge management tool, customer tickets have gone down drastically (by almost 35%) and my support team have become more productive and less stressed.
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Comparisons

 

Overview

 

Sample Customers

Touro College, Nebraska Department of Human and Health Services
Information Not Available
Find out what your peers are saying about Notion, Atlassian, Zendesk and others in Knowledge Management Software. Updated: July 2026.
908,800 professionals have used our research since 2012.