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Pentaho Business Analytics vs Salesforce Einstein Analytics comparison

Hitachi Vantara and Salesforce are both solutions in the BI (Business Intelligence) Tools category. Hitachi Vantara is ranked #19 with an average rating of 8.5, while Salesforce is ranked #18 with an average rating of 8.0. Hitachi Vantara holds a 0.6% mindshare in BIT, compared to Salesforce’s 1.0% mindshare. Additionally, 87% of Hitachi Vantara users are willing to recommend the solution, compared to 86% of Salesforce users who would recommend it.
Pentaho Business Analytics
Read 45 Pentaho Business Analytics reviews
  • 1,742 Views
  • 732 Comparison Views
87% willing to recommend
Salesforce Einstein Analytics
Read 21 Salesforce Einstein Analytics reviews
  • 2,121 Views
  • 1,527 Comparison Views
86% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 1, 2025

Pentaho Business Analytics and Salesforce Einstein Analytics compete in the business analytics platform category. Salesforce Einstein Analytics has an upper hand with AI-driven insights and seamless CRM integration.

Features: Pentaho offers comprehensive data integration tools with support for diverse data types and customizable solutions. Its Community Dashboard Framework and Pentaho Reporting add value. Salesforce Einstein Analytics provides advanced AI capabilities, enabling insights and interactive dashboards efficiently, along with strong customer interaction insights.

Room for Improvement: Pentaho requires enhancement in data visualization, user experience for dashboard creation, and mobile responsiveness. Salesforce Einstein Analytics needs improvements in model transparency, mobile functionality, and handling large datasets intuitively.

Ease of Deployment and Customer Service: Pentaho provides flexible deployment options with strong community support, allowing on-premises and hybrid cloud usage. Salesforce Einstein Analytics is a public cloud solution requiring a CRM license and offers high technical support, though it's less flexible for non-Salesforce platforms.

Pricing and ROI: Pentaho is cost-effective with its Community Edition, providing notable savings. The Enterprise Edition is more expensive but feature-rich. Salesforce Einstein Analytics has a higher price with subscription-based licensing, which can be costly for small businesses but justified by its robust integration and capabilities.

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To learn more, read our detailed Pentaho Business Analytics vs. Salesforce Einstein Analytics Report (Updated: December 2025).
Buyer's Guide
Pentaho Business Analytics vs. Salesforce Einstein Analytics
December 2025
Download the complete report
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
Pentaho Business Analytics mixed ROI perceptions highlight efficiency gains but unclear returns compared to competitors like QlikView and Tableau.
Sentiment score
6.2
Salesforce Einstein Analytics offers varied ROI, showing quick returns for some users, while others face challenges due to implementation or company size.
 

Customer Service

Sentiment score
6.5
Pentaho Business Analytics receives mixed reviews for customer support, with users relying heavily on forums and community assistance.
Sentiment score
7.1
Salesforce Einstein Analytics offers effective customer service, quick responses, knowledgeable support, though some experience slow issue resolution.
No quotes available
For more quotes and insights, download the Pentaho Business Analytics report
Tech support for Salesforce Einstein Analytics is generally good.
Sukanya Sen
Preseales and Solution Head at a consultancy with 10,001+ employees
For more quotes and insights, download the Salesforce Einstein Analytics report
 

Scalability Issues

Sentiment score
7.0
Pentaho Business Analytics is scalable with good performance but occasionally needs professional help for complex data handling.
Sentiment score
7.5
Salesforce Einstein Analytics is scalable, easily integrates, handles diverse user bases, and offers seamless expansion, despite cost concerns.
 

Stability Issues

Sentiment score
6.5
Pentaho Business Analytics is stable but may face Java caching issues, impacting performance and requiring careful cache management.
Sentiment score
7.9
Salesforce Einstein Analytics is praised for its stability and reliability, with occasional minor issues swiftly resolved.
It can handle large datasets.
ALEXANDRERIBEIRO
DBA at Federal University of Uberlândia
For more quotes and insights, download the Pentaho Business Analytics report
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
Sunny Nair
Solution Architect And Senior Consultant at Keysight Technologies
For more quotes and insights, download the Salesforce Einstein Analytics report
 

Room For Improvement

Pentaho Business Analytics lacks an intuitive interface, robust integration, self-service features, and requires technical expertise, limiting usability.
Salesforce Einstein Analytics needs improvements in support, data handling, user-friendliness, flexibility, and cost to boost adoption.
Pentaho Business Analytics is hard to learn and not suited for initial users as it requires knowledge of operating systems, Java, and other technical skills.
ALEXANDRERIBEIRO
DBA at Federal University of Uberlândia
For more quotes and insights, download the Pentaho Business Analytics report
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
Sunny Nair
Solution Architect And Senior Consultant at Keysight Technologies
There is a learning curve associated with Salesforce Einstein Analytics, particularly since users need to learn a new language.
Sukanya Sen
Preseales and Solution Head at a consultancy with 10,001+ employees
For more quotes and insights, download the Salesforce Einstein Analytics report
AR
Sunny Nair - PeerSpot reviewer
SS
 

Setup Cost

Enterprise buyers find the free Pentaho Community Edition cost-effective, while the Enterprise Edition offers value with support and features.
Salesforce Einstein Analytics is costly yet valued for features, with negotiating licenses helping reduce expenses in enterprise environments.
Pentaho Business Analytics is priced similarly to other competitors such as QlikView and Tableau.
ALEXANDRERIBEIRO
DBA at Federal University of Uberlândia
For more quotes and insights, download the Pentaho Business Analytics report
A benefit is that the pricing is available online, ensuring there are no hidden costs.
Sukanya Sen
Preseales and Solution Head at a consultancy with 10,001+ employees
In general, I would rate it as a little bit on the expensive side compared to other available options.
Sunny Nair
Solution Architect And Senior Consultant at Keysight Technologies
For more quotes and insights, download the Salesforce Einstein Analytics report
AR
SS
Sunny Nair - PeerSpot reviewer
 

Valuable Features

Pentaho Business Analytics provides easy data integration, customizable dashboards, extensive connectivity, and supports efficient data transformation and delivery.
Salesforce Einstein Analytics offers user-friendly, scalable analytics with predictive insights and seamless CRM integration for enhanced decision-making and productivity.
It is a stable product, and it can handle large datasets.
ALEXANDRERIBEIRO
DBA at Federal University of Uberlândia
For more quotes and insights, download the Pentaho Business Analytics report
It allows for a personalized customer experience by providing insights.
Sukanya Sen
Preseales and Solution Head at a consultancy with 10,001+ employees
Their machine learning model, which they have integrated, provides us with accurate data and creates projection maps.
Sunny Nair
Solution Architect And Senior Consultant at Keysight Technologies
For more quotes and insights, download the Salesforce Einstein Analytics report
AR
SS
Sunny Nair - PeerSpot reviewer
 

Categories and Ranking

Pentaho Business Analytics
Ranking in BI (Business Intelligence) Tools
19th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
45
Ranking in other categories
Cloud Operations Analytics (1st), Reporting (13th)
Salesforce Einstein Analytics
Ranking in BI (Business Intelligence) Tools
18th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the BI (Business Intelligence) Tools category, the mindshare of Pentaho Business Analytics is 0.6%, up from 0.6% compared to the previous year. The mindshare of Salesforce Einstein Analytics is 1.0%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Market Share Distribution
ProductMarket Share (%)
Salesforce Einstein Analytics1.0%
Pentaho Business Analytics0.6%
Other98.4%
BI (Business Intelligence) Tools
 

Featured Reviews

JB
Julien Baluka
Founder at SJT Consult
Solution enables effective ETL processes and exhibits high satisfaction
From an integration perspective, Pentaho Business Analytics is not the best tool on the market. There are things done by Apache that are better, though I am not the one implementing them, so this is based on what I have heard about novelties in the market. I do not see the need to extend the coverage of Pentaho Business Analytics's domain. For things that it does not do, there are better solutions on the market, and it would be costly to implement them. Pentaho Business Analytics is a very great tool for very specific standardized scenarios. If you need more complex elastic solutions because the process is different, there are better tools available.
Read full review
Sunny Nair - PeerSpot reviewer
Sunny Nair
Solution Architect And Senior Consultant at Keysight Technologies
Business insights improve with reliable integration but face occasional system downtimes
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline. There is downtime which still affects the particular product. I would provide a reliability rating of 70%, with 30% still having scope for improvement.
Read full review
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Comparison Review

it_user6978 - PeerSpot reviewer
it_user6978
Co-Founder at Helical IT Solution (Jaspersoft, Pentaho, Talend, Kettle, DWBI, ETL, Ctools, iReport, Jasper Report)
Jun 10, 2013
Jaspersoft vs. Pentaho – Which one to use & is there any need to purchase the commercial edition
Any company (be it technology, manfucaturing, human resource, ecommerce, SME etc) always has the need for Business Intelligence to some or the other extent. If cost is one of the consideration factor, then the 2 BI tools which are at the forefront are Pentaho and Jaspersoft. But, often the same…
Read full review
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
8%
Educational Organization
6%
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
11%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise7
Large Enterprise15
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

Seeking lightweight open source BI software
There are many...It would rather depend what System BI architecture or Enterprise legacy you have at your end...I would recommend as follows: 1) If you have legacies of SAP, Oracle - look for SAP...
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What is your experience regarding pricing and costs for Pentaho Business Analytics?
Pentaho Business Analytics offers the best value for money. While improvements can be made in some areas, particularly with more cloud-based solutions, it is not in their domain because they do not...
See all answers
What needs improvement with Pentaho Business Analytics?
From an integration perspective, Pentaho Business Analytics is not the best tool on the market. There are things done by Apache that are better, though I am not the one implementing them, so this i...
See all answers
What do you like most about Salesforce Einstein Analytics?
The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. I...
See all answers
What needs improvement with Salesforce Einstein Analytics?
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, espec...
See all answers
What is your primary use case for Salesforce Einstein Analytics?
It is more of an integrated platform where marketing, customer service, and the ticketing system are integrated into each other as a SaaS-based solution, which is what we use. For Marketing Cloud, ...
See all answers
 

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Compared 15% of the time
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Compared 14% of the time
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Compared 7% of the time
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Compared 6% of the time
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Product Reports

Buyer's Guide
Pentaho Business Analytics
December 2025
Pentaho Business Analytics reportDownload Pentaho Business Analytics product report
Buyer's Guide
Salesforce Einstein Analytics
December 2025
Salesforce Einstein Analytics reportDownload Salesforce Einstein Analytics product report
 

Also Known As

Pentaho, Kettle, Hitachi Pentaho Business Analytics
Einstein Analytics, Salesforce Wave Analytics
 

Overview

Pentaho is an open source business intelligence company that provides a wide range of tools to help their customers better manage their businesses. These tools include data integration software, mining tools, dashboard applications, online analytical processing options, and more.

Pentaho has two product categories: There is the standard enterprise version. This is the product that comes directly from Pentaho itself with all of the benefits, features, and programs that come along with a paid application such us analysis services, dashboard design, and interactive reporting.

The alternative is an open source version, which the public is permitted to add to and tweak the product. This solution has its advantages, aside from the fact that it is free, in that there are many more people working on the project to improve its quality and breadth of functionality.

Hitachi Vantara

Salesforce Einstein Analytics is a customer and business analytics platform that’s optimized for mobile use and brings flexible customer analytics to everyone in the company. It works with many types of data, from many data sources, and it can change the way your company answers critical questions. Einstein Analytics allows you to:

  • Connect directly to your CRM data and execute on insights directly in Chatter.
  • Automatically analyze millions of rows of data and get predictive analytics with Einstein Discovery.
  • Explore data quickly and automate actions with prebuilt apps.
  • Use mobile to act, whether you're on Android or iOS.
Salesforce
 

Sample Customers

Cargo 2000 Lufthansa, Marketo, ModCloth, Cardiac Science, Telefonica, ExactTarget, Active Broadband Networks, and Brussels Airport.
ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Buyer's Guide
Pentaho Business Analytics vs. Salesforce Einstein Analytics
December 2025
Free Report: Pentaho Business Analytics vs. Salesforce Einstein Analytics
Find out what your peers are saying about Pentaho Business Analytics vs. Salesforce Einstein Analytics and other solutions. Updated: December 2025.
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We monitor all BI (Business Intelligence) Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.