We performed a comparison between Parallels Remote Application Server (RAS) and VMware Workspace ONE based on real PeerSpot user reviews.
Find out what your peers are saying about Citrix, Microsoft, VMware and others in Application Virtualization."The management capability from the RAS portal provides greater control than using pure MS inbuilt into RDS capabilities."
"Allows us to publish applications accessible by current-generation HTML5 browser or OS-specific client (Windows, Android, iOS), and it supports popular single sign-on and multi-factor authentication protocols."
"We use RAS to publish cloud desktops to our clients. The ability to easily publish resources to a subset of users is what we find most valuable."
"Simplicity of the interface is a valuable feature."
"It has allowed us to centralize the software location so we don't have to update the software client on 70 computers."
"It is a stable solution."
"We can provision the servers without the need for another third-party solution."
"Client compatibility with many systems makes it very versatile. The reporting that is included is awesome."
"It's all about centralizing your data and making sure that your data is centralized and secure."
"Stability-wise, I rate the solution a ten out of ten."
"The product offers integration capabilities with third-party solutions."
"It is easy to start something and work from scratch."
"The performance is good, and it is easy to configure."
"Sometimes, we face an issue and raise a ticket. The technical support team is fantastic and resolves the issue."
"It seems highly stable and scalable."
"Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."
"Opening a ticket should be available from the actual RAS console. It is cumbersome to go to a portal, hunt around for five minutes for a link to open a ticket, answer questions meant to direct you towards FAQs instead of live support, then fill out information (license #, version #, etc.) which could more easily be supplied by sending a ticket straight from the console with all of that information automatically specified."
"We would like to be able to re-label the OTP (One Time Password) popup so our users can easily recognize that they are to put in their DUO code on that line. Most users see OTP and ask what that is."
"From a seller's point of view, there are a lot of things that they could do better in the sales cycle."
"The solution's application virtualization feature needs improvement."
"The product does not utilize SQL for reporting purposes. Also, it does not support some hypervisors similar to Citrix. These particular areas need improvement."
"HALB is not stable in our environment. When running two HALBs we have stability problems, so we use an active one and a passive for backup. Also, it would be nice to implement an upgrade of the environment without having to stop the servers. As it is, this must be done during off-hours."
"We would like the ability to provide a popup message, such as a maintenance notification. That same notification on the Parallels client would be awesome."
"Generally, it is a very good solution. The main thing that I would improve is their presence here in Mexico. They don't have strong local support here in Mexico. They should have a worldwide presence so that we don't have to do everything through the people in the US. The initial setup was a little bit complex because we were migrating from Citrix. For customers who are migrating from another platform like VMware or Citrix, it would be great if they can provide an automated migration solution."
"There could be ease of integration within the environment. I didn't have any issues when using it, but the integration part was a bit difficult for the other team."
"There is room for improvement in customer service and support."
"They do have a good integration, but there is a long way to go as far as integration is concerned. They need to integrate with the cloud solutions a little bit more. We are looking for Azure integration."
"In terms of the inventory management side, as in the invoice management, the stock management and the entire inventory of an organization is lagging a bit in comparison to Blackberry or other EMM solutions."
"They need a more flexible pricing model."
"It's not accurate enough when it comes to sending items to end-users."
"Its performance is quite good on Apple phones or even mid-range phones. If you install an AirWatch on a phone that is not too powerful, you will have performance issues. That's only because the phone is not too powerful, and there is not enough memory, etc. They could do a lighter version for a less powerful phone. It would also be useful for very small companies that don't want to spend money on expensive phones. Having said that, I don't think that is their target market. If their target market is enterprise, all enterprises perhaps have an agreement with Google or Apple, and they would get a phone that has already been tested, and they know that AirWatch will work on that phone."
"The reverse proxy is not intuitive and it takes time to get it right, so this is something that can be improved."
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Parallels Remote Application Server (RAS) is ranked 5th in Application Virtualization with 24 reviews while VMware Workspace ONE is ranked 2nd in UEM (Unified Endpoint Management) with 81 reviews. Parallels Remote Application Server (RAS) is rated 8.8, while VMware Workspace ONE is rated 8.2. The top reviewer of Parallels Remote Application Server (RAS) writes "Provides good scalability and a secure environment". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". Parallels Remote Application Server (RAS) is most compared with Microsoft Remote Desktop Services, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), Citrix Workspace, VMware Workstation and Parallels Desktop, whereas VMware Workspace ONE is most compared with Microsoft Intune, VMware Horizon, Jamf Pro, SOTI MobiControl and ManageEngine Endpoint Central.
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