

Find out what your peers are saying about Palo Alto Networks, Microsoft, Proofpoint and others in Advanced Threat Protection (ATP).
The service generates a low rate of false positives, reducing the overhead of managing false positive events.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
There is a lack of SLA adherence, and third-party partners do not provide prompt responses.
We have had some open tickets for months, maybe half a year, and there is no real answer.
The service response times are aligned with standards, responding within a few hours based on the problem's criticality.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
Zscaler Internet Access customer service is really very good.
I find customer support to be quite adequate
Wildfire is highly scalable.
Palo Alto Networks WildFire is scalable, and I give it a nine for scalability.
The on-premises version is expensive to scale as it might need an additional device to be installed in the setup.
With the pricing structure that they currently have, it is only for big customers.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
It performs filtering, malware blocking, and scanning.
The solution is scalable and stable.
Zscaler Internet Access is stable and capable of building resilient architectures.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
It should be easier to establish the Palo Alto Networks WildFire cluster between the devices.
The dashboard should provide better visibility, especially in showing how many files are sent to Wildfire and their findings.
It is a very good product.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
I would rate it an eight out of ten in terms of affordability.
Zscaler Internet Access is recognized as an expensive solution.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Of course, it is an expensive product.
Integrating Palo Alto Networks WildFire with various security protocols similar to a firewall has significantly improved the overall threat detection capabilities in our organization.
The most valuable feature of Wildfire is its sandboxing capability for examining suspicious files or locations.
The integration and working with third-party solutions was very seamless and smooth.
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users.
The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights.
| Product | Mindshare (%) |
|---|---|
| Palo Alto Networks WildFire | 7.4% |
| Microsoft Defender for Office 365 | 6.7% |
| Microsoft Defender for Endpoint | 5.7% |
| Other | 80.2% |
| Product | Mindshare (%) |
|---|---|
| Zscaler Internet Access | 10.3% |
| Cisco Umbrella | 10.2% |
| Prisma Access by Palo Alto Networks | 7.8% |
| Other | 71.7% |

| Company Size | Count |
|---|---|
| Small Business | 38 |
| Midsize Enterprise | 15 |
| Large Enterprise | 29 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 10 |
| Large Enterprise | 37 |
Palo Alto Networks WildFire provides robust threat prevention with emphasis on automated malware detection and real-time security updates. Seamless integration and intuitive deployment enhance its ability to protect environments effectively, addressing advanced threat scenarios.
Palo Alto Networks WildFire is recognized for its threat detection capabilities, offering automated analysis of emails and effective malware response. The integration with Palo Alto's ecosystem ensures users benefit from seamless operations while safeguarding on-premise and cloud infrastructures. It supports VPN, URL filtering, and user identification with a focus on reducing manual intervention. Users note its complexity and high pricing but appreciate the efficient deployment once configured. Integration with third-party systems requires attention, but it remains vital for those requiring advanced network security measures.
What are the key features of Palo Alto Networks WildFire?Industries like banking leverage Palo Alto Networks WildFire for securing infrastructure against zero-day threats and cyber-attacks. It is widely used for scanning files and emails, ensuring malicious activity is prevented. Integrated with firewalls, WildFire strengthens cybersecurity frameworks, protecting organizations from evolving security challenges.
Zscaler Internet Access provides internet security through cloud-native architecture, ensuring threat protection and traffic management without relying on traditional VPNs and firewalls.
It enhances security by offering features such as CASB and DLP. With its cloud-native proxy architecture, it facilitates seamless security with reduced latency and high availability. Organizations value the scalability and centralized policy management, integrating seamlessly with existing systems for remote work. It ensures secure traffic management by delivering advanced threat protection and support for applications through SSL inspection and sandboxing. Enhanced measures for DLP, better integration with tools like MFA, and optimized reporting are areas for growth.
What are the key features?Many industries leverage Zscaler Internet Access for securing internet traffic and safeguarding against threats like malware and DDoS attacks. It is integral as a secure web gateway to fulfill data loss prevention, bandwidth control, and filtering needs, allowing remote users robust access and protection globally. Companies employ it alongside existing tools for proper security and policy enforcement.
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