Palo Alto Networks WildFire vs Zscaler Internet Access comparison

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Executive Summary

We performed a comparison between Palo Alto Networks WildFire and Zscaler Internet Access based on real PeerSpot user reviews.

Find out what your peers are saying about Palo Alto Networks, Microsoft, Morphisec and others in ATP (Advanced Threat Protection).
To learn more, read our detailed ATP (Advanced Threat Protection) Report (Updated: November 2022).
654,218 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have.""The basic features are okay and I'm satisfied with the Defender.""Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features.""Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links.""The good part is that you don't have to configure it, which is very convenient.""I would say that 90% of the spam and phishing attack emails get blocked right off the bat.""At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us.""Microsoft Defender for Office 365 is a stable solution."

More Microsoft Defender for Office 365 Pros →

"The most valuable features are all of the security features in terms of protection and SSL and VPN.""The solution is completely integrated with all the other Palo Alto products. I think that it is the best part for endpoint protection. The firewall features include URL and DNS filtering, threat protection, and antivirus.""Remote access is excellent.""The most valuable features of this solution are sandbox capabilities.""The backup is the best feature.""WildFire's application encryption is useful.""It gives a more accurate assessment of a virus in terms of whether it's truly a virus, malware, or a false positive. We have some legacy software that could pop up as being something that is malware. WildFire goes through and inspects it, and then it comes back and lets us know if it's a false positive. Usually, when it finds out that it's not a virus, it lets us know that it's benign, and it can exclude it from that scan, which means I don't even have to worry about that one popping up anymore.""The scalability is acceptable."

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"Zscaler Internet Access's best feature is the granular policy controls.""We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution.""The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy.""The security is excellent.""For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway.""The URL filtering has been the most valuable feature.""The solution replaces multiple vendor technologies with one which makes it worth the cost.""The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users."

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Cons
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email.""I'd like some additional features any product can give me to protect our environment in a better way.""There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types.""Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added.""Too many false positives and lacks an accurate capability to detect malicious SharePoint sites.""We need a separate license and we don't know how to get the license that is required.""The company should focus on adding threats that the solution is currently unable to detect.""There is room for improvement with the UI."

More Microsoft Defender for Office 365 Cons →

"They can keep on doing more updates. As new malware and viruses are coming out, they can make sure that WildFire is up to date.""In the future, Palo Alto could reduce the time it takes to process the file.""The automation and responsiveness need improvement.""When comparing this solution to others it is not as good overall.""The support is good but they could be faster.""The cost of this solution could still be improved, in particular, giving product discounts for charitable causes.""I don't think it needs to improve anything, except maybe the speed to deploy the changes.""The threat intelligence that we receiving in the reporting was not as expected. We were expecting more. Additionally, we should be able to whitelist a specific file based on a variety of attributes."

More Palo Alto Networks WildFire Cons →

"The interface for administration could be better. They should upgrade the management portal.""There are a few features that are not compatible with the Azure cloud.""One thing that they could improve is the ability to import rules from other platforms.""Sometimes it's not easy to use during large deployments of workstations.""They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic.""We'd like to have more plugins and integration.""They could provide more time for the onboarding the training of an IT person.""The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."

More Zscaler Internet Access Cons →

Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "The price is a bit higher than the other products such as TrendMicro, or FireEye."
  • "Pricing could be improved."
  • "We are on an annual subscription. When we purchased the firewall, we had activated this solutions license for a minimum of one year. The price of the solution is fair."
  • "It depends on the features. Additional features cost additional money as well."
  • "The solution is overpriced."
  • "The price of the Palo Alto Networks WildFire license is expensive. When it came time to renew the solution the price doubled."
  • "WildFire is a little bit pricey. Sometimes it's difficult to sell it to customers at the current price."
  • "The physical appliance is around €3,000 or €4,000, and then, you have the licensing for a year for around €3,000."
  • More Palo Alto Networks WildFire Pricing and Cost Advice →

  • "The pricing is fair based on its competitive market."
  • "The price is competitive. It's not cheap and it's not expensive."
  • "The pricing for Zscaler Internet Access could be made cheaper."
  • "The price of Zscaler Internet Access should improve, it is expensive."
  • "We have found the solution to be expensive."
  • "Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
  • "We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
  • "Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
  • More Zscaler Internet Access Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to… more »
    Top Answer:I would recommend Microsoft Defender for Office 365. If you already have a deployment method, like CCM or something… more »
    Top Answer:There is room for improvement with the UI. The company should focus on adding threats that the solution is currently… more »
    Top Answer: The Cisco Firepower NGFW Firewall is a very powerful and very complex piece of anti-viral software. When one considers… more »
    Top Answer:FortiGate has a lot going for it and I consider it to be the best, most user-friendly firewall out there. What I like… more »
    Top Answer:When looking to change our ASA Firewall, we looked into Palo Alto’s WildFire. It works especially in preventing advanced… more »
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried.… more »
    Top Answer:We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify… more »
    Top Answer:We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution.
    Comparisons
    Also Known As
    MS Defender for Office 365
    ZIA
    Learn More
    Overview

    Microsoft Defender for Office 365 protects all of Office 365 against advanced threats like business email compromise and credential phishing, and automatically investigates and remediates attacks. With Defender for O365 you get Integrated threat protection for all of Office 365 that gives you:

    - Native protection for Office 365 with built-in protection that simplifies administration, lowers total cost of ownership, and boosts productivity.

    - Unparalleled scale and effectiveness with powerful automated workflows to improve SecOps efficiency.

    - A complete solution for collaboration that protects you from attacks across the kill chain.

    To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

    WildFire™ cloud-based threat analysis service is the industry’s most advanced analysis and prevention engine for highly evasive zero-day exploits and malware. The cloud-based service employs a unique multi-technique approach combining dynamic and static analysis, innovative machine learning techniques, and a groundbreaking bare metal analysis environment to detect and prevent even the most evasive threats.

    Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

    Zscaler Internet Access Features

    Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

    • Proxy (native SSL)
    • IPS and advanced protection
    • Cloud sandbox
    • DNS security
    • Cloud firewall
    • URL filtering
    • Bandwidth control
    • DNS filtering
    • Cloud DLP w/EDM and IDM
    • Cloud access security broker (CASB)
    • Cloud security posture management (CSPM)
    • CloudBrowser isolation
    • Cloud secure web gateway (SWG)
    • Zero trust network access (ZTNA)
    • Digital experience monitoring

    Zscaler Internet Access Benefits

    There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

    • Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.
    • Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services. 
    • Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.
    • Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zscaler Internet Access users.

    A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

    Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

    An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

    Offer
    Learn more about Microsoft Defender for Office 365
    Learn more about Palo Alto Networks WildFire
    Learn more about Zscaler Internet Access
    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    Novamedia, Nexon Asia Pacific, Lenovo, Samsonite, IOOF, Sinogrid, SanDisk Corporation
    Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
    Top Industries
    REVIEWERS
    Comms Service Provider27%
    Financial Services Firm18%
    Manufacturing Company18%
    Performing Arts9%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider10%
    Government8%
    Financial Services Firm7%
    REVIEWERS
    Government17%
    Financial Services Firm13%
    Comms Service Provider13%
    Computer Software Company8%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Comms Service Provider17%
    Government8%
    Financial Services Firm6%
    REVIEWERS
    Comms Service Provider25%
    Computer Software Company15%
    Pharma/Biotech Company10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider14%
    Financial Services Firm9%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business26%
    Midsize Enterprise26%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise19%
    Large Enterprise54%
    REVIEWERS
    Small Business47%
    Midsize Enterprise13%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise19%
    Large Enterprise58%
    REVIEWERS
    Small Business31%
    Midsize Enterprise10%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise14%
    Large Enterprise66%
    Buyer's Guide
    ATP (Advanced Threat Protection)
    November 2022
    Find out what your peers are saying about Palo Alto Networks, Microsoft, Morphisec and others in ATP (Advanced Threat Protection). Updated: November 2022.
    654,218 professionals have used our research since 2012.

    Palo Alto Networks WildFire is ranked 1st in ATP (Advanced Threat Protection) with 19 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 23 reviews. Palo Alto Networks WildFire is rated 8.2, while Zscaler Internet Access is rated 8.4. The top reviewer of Palo Alto Networks WildFire writes "Intuitive, stable, and scalable zero-day threat prevention solution with a machine learning feature". On the other hand, the top reviewer of Zscaler Internet Access writes " AI decision-making on quarantined documents reduces manual work". Palo Alto Networks WildFire is most compared with Cisco Secure Firewall, Proofpoint Email Protection, Fortinet FortiGate and Juniper SRX, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Netskope CASB, Microsoft Defender for Cloud Apps, Forcepoint Secure Web Gateway and Prisma SaaS by Palo Alto Networks.

    We monitor all ATP (Advanced Threat Protection) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.