We performed a comparison between Palo Alto Networks WildFire and Zscaler Internet Access based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Palo Alto Networks, ESET and others in ATP (Advanced Threat Protection)."Scalable ATP solution that's quick to set up. It demonstrates good performance and stability."
"It is the best device in comparison to other network products in the marketplace."
"The most valuable features of the solution are user-friendliness, price, good security, and cloud-related options."
"I give the initial setup an eight out of ten."
"The solution is scalable."
"We get support in the free version."
"We have found that Palo Alto Networks WildFire is scalable. We currently have six thousand users for the product."
"I love the idea of Palo Alto Networks WildFire. It's more geared toward preventing malware. If someone's laptop or phone is malware-infected, the tool prevents it from uploading valuable corporate data outside the corporate network. That's what I love about Palo Alto Networks WildFire. It stops malware in its tracks."
"We use ZIA for outbound internet connectivity. The internet traffic of on-prem users will be directed to the ZIA cloud for security checks and web filtering."
"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."
"The solution replaces multiple vendor technologies with one which makes it worth the cost."
"It is easy to set up the solution."
"The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users."
"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."
"The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it."
"The solution’s customer service is good."
"There are more specialized solutions that compete with Wildfire. Therefore, they need to work on their machine learning and AI to be more competitive."
"The technical support response needs improvement."
"The solution can improve its traffic management."
"I don't think it needs to improve anything, except maybe the speed to deploy the changes."
"In the future, Palo Alto could reduce the time it takes to process the file."
"Palo Alto Networks WildFire could improve by adding support for manual submission of suspicious files and URLs. Additionally, it would be an advantage to add rule-based analysis. Currently, it uses only static and AI. We need to be able to analyze archive files."
"The cost of this solution could still be improved, in particular, giving product discounts for charitable causes."
"Many years back an update caused an issue with the firewall. However, Palo Alto not only informed us of said issue, they also sent an update that fixed the issue before I even had time to log in to determine if the issue affected our services."
"In terms of user experience, it could be better."
"Technical support could be better."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"Cloud App’s database should be improved."
"The tool should improve the predefined dictionaries."
"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
Palo Alto Networks WildFire is ranked 3rd in ATP (Advanced Threat Protection) with 19 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 31 reviews. Palo Alto Networks WildFire is rated 8.4, while Zscaler Internet Access is rated 8.2. The top reviewer of Palo Alto Networks WildFire writes "Intuitive, stable, and scalable zero-day threat prevention solution with a machine learning feature". On the other hand, the top reviewer of Zscaler Internet Access writes "Configuring policies is user-friendly but challenges with stability". Palo Alto Networks WildFire is most compared with Cisco Secure Firewall, Proofpoint Email Protection, Fortinet FortiGate, Juniper SRX Series Firewall and Check Point SandBlast Network, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Forcepoint Secure Web Gateway and Menlo Security Remote Browser Isolation.
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